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121@in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121@in.airtel.com

Mohan Kumar A C
 
Sep 29, 2014

Deactivate Value added service

Dear Sir / Madam

Today I wrongly posted value added service for that Rs.50/- debited in my account , so kindly deactivate the same and reimburse the same Rs.50/- to my account.


I requested Bill for the last 5 transactions but received detail data.

kindly deactivate the same.

My Mobile N : 9686272712
Req.ID : 1043809


Regards

Mohan Kumar . A.C
Daisonemd
 
Sep 29, 2014

NO ACTION TAKEN

Dear Sir/Madam,

I have been using Airtel broadband since the last 2-3 years. I had problems with internet few times but that used to be rectified with good response. I have not had problems with my fixed line except one time when the line was dead. This month I am facing severe issues with broadband and fixed line. I have not been able to call the customer care from my fixed line and I have addressed this issue a several times and no actions taken. I used to get calls from Airtel customer saying that the issue is getting rectified, and last week one guy from airtel called and said that the issue is resolved, and have not even asked me to check it out, when the issue still remains the same. I am facing severe issues with my internet too. It gets disconnected often, and I am unable to work from home because of this issue.

complaint ref no: 49759734
complaint ref no: 49923710
complaint ref no: 49972618
complaint ref no: 50017696


I am working from home employee. I can't work from home if the internet get disconnected very often.

Kindly solve the issue or let me know if you are not able to fix the problem. I cant pay for the internet service without getting proper service from you.

If you are not able to solve this issue, kindly inform the same by today itself, so that I can discontinue your service and move on to other providers.


fixed line #: 044-42150104

Regards
Daison
karthicraja
 
Sep 29, 2014

terminate the service for 9880078833

kindly terminate the service of the connection for the Postpaid No.9880078833. Kindly take action as soon as possible (Before 01 OCT2014).

Thanks for your understanding,
Karthicraja
Vishwananda Nayak
 
Sep 28, 2014

Non-Receipt of text content

I have registered this morning on the income tax return site : https://incometaxindiaefiling.gov.in/ ; In order to complete the process of registration, I need to provide a PIN which is supposed to be sent to my number ( 9845475838 ). Unfortunately, even though I have received the message from : DM-ITDEFL at 10:45am, it does not contain any content. It is a text message which has to contain my pin, but it only says : "Message Downloaded". I am in dire need of the text content, as the registration has to be done urgently.

I request you to look into the problem and at least resend the same text message with the content that I require(the PIN number) immediately.
A. Krishnamurthy
 
Sep 28, 2014

disconnect my fixed land-line and broadband

Disconnection
Respected Sir/Madam,

I request you to permanently disconnect my fixed land-line and broadband services as soon as possible.
Please send your representative to collect the remaining due amount.

Land-line no - 044 42779686

Account No. 15575741

Payment Receipt No. 3298519

Payment Date : 09-09-2014


Name : A. Krishnamurthy
262, K.H.Road, Ayanavaram,
Chennai- 600 023
Tamil Nadu

Cell: 9884415597
folasade
 
Sep 27, 2014

over scratch ed card

Over scratch pin.
aakash saini
 
Sep 27, 2014

my new connection mobile postpaid no is changed is changed

sir i have receive a call from airtel company for new postpaid connection they tell me the pospaid mobile no 9717172121for new connection and i agree to take the mobile no .one service man is come at my home and give me the no 9717172121 and give me the no 9717172121 and the slip .on the next day i receive a call from airtel and he tell me that we cannot give this no to you .you have to take the another no then i said that i do not want to take another no please refund my money then they said that we cannot refund your money you have to take the another no then they give me the no is9910201214.i do not want to take the no . the no on sim is 8991101401362029654 is the no written on sim .and the mobile no of airtel person who was calling me 9811146889,9555024188,9136941811.and his name was rohit .i have receive the slip in which everything is mention if you are not reply of my mail then i go to police station for complaint against airtel .for any further enquiry call me at 9868323686
smpsiva
 
Sep 27, 2014

excess bill amount

Dear sir,
I am using post paid airtel dongle data card No.9952976841 which is unlimited plan offered for me (plan value Rs.955) but I received bill amount Rs.1247 for the month of 12-sep-2014. Why I want pay this amount, from starting onwards I am facing this kind of issues. I got first month free subscriptions when I was purchased dongle but your people are charged for the first month also, i am very disappointed to your service like this. Kindly advice them to revise my bill amount Plan which is offered for me (Rs.955). If it is not possible kindly terminate the service of the connection for the dongle No.9952976841. Kindly take action as soon as possible.
Thanks for your understanding,
Regards,
Sivakumar. SMP
Yo Yo Jatin Kumar
 
Sep 26, 2014

Internet Problem

Dear Sir
My Airtel 3G Wi Fi Dongle Is Weak Speed From 4 Days Plz. Solve My Problem

Data Card Number 7042904092
EMI No 862869021877068
Address Vill Bahlolpur Sec 65 Noida Pin 201301
Contact No 9811719507
yogavinayaga moorthy
 
Sep 26, 2014

CHANGE OF ADDRESS

dear sir/madam this yogavinayaga moorthy from salem for past 8 years i am using ur net work . But past 3 month i am try to get my airtel bill for my new address till i am not get the bill for my new address. for the address changing issue airtel customer care executive will not the proper response whenever i called the airtel costomer care they are not give the proper response if you are doing the same there is no other way to change my network i am sending my new address is SRI LAKKCHAN AGENCIES NO:5/10B,1st FLOOR SAKTHI MURUGAN BUILDING , JUNCTION MAIN ROAD (near avr circle) SALEM-636005 please change my old address to this
yogavinayaga moorthy
 
Sep 26, 2014

CHANGE OF ADDRESS

DEAR SIR
THIS IS YOGAVINAYAGA MOORTHY FROM SALEM. MY LAND LINE NUMBER IS 0427-4264108 PAST 8 YEARS I AM USING UR NETWORK FROM THAT PAST 3 MONTHS I AM TRY TO CHANGE MY ADDRESS . FROM THAT DAY TO TILL I AM FIGHTING AGAIST YOU TO CHANGE MY ADDRESS IF YOU ARE NOT SOLVE THE PROBLEM WE PLAN TO CHANGE THE NETWORK . AND I NEED THE HOT COPY OF THE BILL WITH IN 2 DAYS WITH OUT FAIL
sunnysaini
 
Sep 26, 2014

change of plan

Problem is that iam using Airtel CUG plan of Rs.199/month in which my CUG numbers are free of cost, local airtel to airtel call rate is 10 paisa/minute, local call rate on others is 20 paisa/ minute and 30 paisa/minute of STD also getting 400 local SMS free and 600 minute call free on local numbers which has been stopped without any information and confirmation from me which results in excess bill amount, so it's an request to continue my CUG Plan of Rs.199/month and all the facilities in it as mentioned above so that i can continue my airtel postpaid connection.

Thanks
Sunny Saini.
bhushana rao
 
Sep 24, 2014

change password

i want to change my password.plz send me details how change my password.
DM giri
 
Sep 24, 2014

recharge

I recharged for 244 I was an offer to get 1000 mins free but first 400 mins is credited but still the rest 600 not yet credited I did recharge from paytm my mobile number is 9940054556 transaction number is 602226157
DM giri
 
Sep 24, 2014

recharge

I recharge for 244 it was an offer to get 1000 mins free first 400 min is created but rest 600 is still not credited
GKM
 
Sep 24, 2014

Regarding Bill Amount on Number: 7702256784 and Misleading nature of Executives

Hi Airtel,

This is regarding a query on the Bill amount for the Number: 7702256784. On 11, 12, 13th September I had conversation with one of your executives and requested for possible wave off on the bill amount on the Number 7702256784, as there is almost ZERO usage on this number for almost 3 months. On 13th I got a confirmation to pay Rs. 2700 and rest of the Balance amount can be waved off from the bill. So I did the payment and suddenly now people calling to do the rest of the payment as well. Lately I came to know that the request is also not taken on the records. I was kept mailing and requesting people on this issue from August 4th on different emails. Some how it shows the Bad nature of the executives and reputation of Airtel. Even now I haven't received a proper response when called the Customer Care. If this kind of nature we may have relook at using the Airtel and please disconnect immediately.

Request to look into the issue ASAP and do the needful!

To reach me directly call on 9885069966


Thanks & Regards,

Gopi Krishna
saurabhkumar000
 
Sep 23, 2014

sim porting from idea to airtel

sir,
hello. i m upesh from noida sec - 2 D - 80. i was registerd a postpaid number from your company before 15 days.but their is no any type of response from your side.i just want to confirm that what is main cause for this delay.because i was allready done my verification on last thursday from one of your field executive.i just confirm from him he tells that my verification is positive.their is some technical issue from airtel side.so i requst you to please confirm my phone no. and get complete my process. thanking you. 9911079206 // 7838523365 port form idea prepaid to airtel postpaid (9911079206) - for port.
saurabhkumar000
 
Sep 23, 2014

pospaid sim activation

sir,
i m saurabh kumar s/o mr. sanjay kumar. i am new user of airtel i purchase a new num befor 15 days but this is not be activate in 15 days....my verification has also completed but my no is not being activate.. my no is- +919910011093
ajith k.g
 
Sep 23, 2014

BILLING ISSUE

Hello Sir,
I'm Ajith K.G. and I'm an airtel customer with number 9995527555.The plan i am using is KLMNP199.I've activated a 3G net pack of Rs.250 having 1GB net use.It was told that once 1GB use is complete, i'll get informed.But, it didn't happen.I was not informed that my 1 GB use was complete and now there is a billing issue.I'm getting call from airtel that my call will get barred and i have to pay the amount for net use which is not acceptable.I've been an airtel customer for a long time and i never expected this kind of treatment fro Airtel.Please see to this issue at the earliest and solve the issue.

Regards
Ajith K.G
01rajendra
 
Sep 22, 2014

Change Address

I have a postpaid connection number is 9816093575, I want change my billing address and my new address is HOUSE N. 942,1ST
FLOOR SECTOR 21 PANCHKULA 134112 (HARYANA)
parnab sinha
 
Sep 21, 2014

Breach of Promise

Dear Sir/ Madam,



This is very unfortunate that the situation created by 'airtel' has forced me to write this mail. I am with the 'airtel' since 2006 and so happy with the services of the same that I have refused many lucrative offers from the other service providers. But 3 months ago, a call has come from 'airtel' offering a postpaid connection named "my plan-399". The name of the caller was Mr. Arnab Sengupta (Mobile No.:9007333611). After communicating all the features of the plan and assuring I can return to my old plan as & when I wish, It was told that a person will come to my office and will collect the necessary documents and payments. The money receipt was given in the name of S.S.E. Prime Telecom LLP (Channel Partner for Bharti Airtel). After that the service was shifted to postpaid service. But after receiving & continuing with the plan I observed that the commitments & features told to me were not correct and false. Then I tried to contact several times that person, Arnab Sengupta. But he didn't receive the call. Actually I don't have so much time to spare for this type of things. So, after one month, I have gone to the 'Relationship Centre' of airtel. Astonishingly, they told that I have to continue with this plan at for least 3 months and I couldn't be shifted to my older plan because that has obsoleted!!!



This kind of breach of promise is highly unexpected from the professional organization like you. The reputation & service of yours is very well known and It was also admired by me from last 8 years. That's why I have not cross checked the offers and fully rest my faith on "airtel". I still believe that it has not been done by your organization but by the casual attitude towards the customer. Please be informed that "Customer Dealing" is a specialized job and cannot be given or offloaded to other third graded organizations or personnel. In long run it costs much.



Thank you for your kind service.



Regards,

Parnab Sinha.

Assistant Manager (Civil),

Garden Reach Shipbuilders & Engineers Limited.

(A Ministry of Defence Undertaking).
vijay kotha
 
Sep 20, 2014

rude call

hello my self vijay im using airtel number 98492272 49
..i dint recieved acurate information from CCE and she abused on me pllease take srviour action on this lady...
please listen the recorded call below mentiend

9849227249

QTRFP 10912274040 (my call id)
Bondi laxmi.( cce executive)
9:44:26
12/09/2014

regards,
vijay.k
vinay prabhu
 
Sep 20, 2014

Serice

Hai
I am using airtel prepaid for some time now,in the recent past your services are not as it used to be.
I reside at Anushakti Nagar it has become very difficult to contact any body by my airtel no.I request you to look into this.
If the problem continues then I would have no other option than shifting to any other network.
My number 9987124929 & 9004810519
sindhu pande
 
Sep 20, 2014

call not allowed

My name sindhu
I have taken new airtel prepaid sim card. Verification cal 59059 also done. Ow cal not allowed to any number.
I have complained to 121 also no response from customer care.
Varshitha
 
Sep 20, 2014

Extra charges on unused datapack

Sir,My no. is 9676983636.It is a postpaid plan.I was charged Rs.300 for data pack(net).But I never used it,since I have wifi at home.I didn't even open it once.It is really unfair to charge me 300 even though I didn't use it.Kindly solve this problem.i called to the airtel call center...they said me to post a complaint over here....and I would be getting a reward charge or something.This is not the first...last month also this has repeated.pls kindly solve this problem.expecting reply as soon as possible...!!!

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