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121---in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121---in.airtel.com

louis 2016
 
Jan 11, 2015

cash refund

This is to complaint about the airtel postpaid number42074928 have put cash to the wrong number (42044928) on 15 to 17 th of November at sterling road branch through kiosk branch so kindly refund my money of sum of rupees 2000 or transfer my money to my airtel number42074928 we were asking your airtel person regarding the case for past two months till now no result regarding my complaint so please do me the need full or else I will surrender your airtel things to nugambakkam branch ....thank you email Louisdigitalphotos@gmail.com
Manav kanodia
 
Jan 11, 2015

unnecessary bill charges

It has been seen time and again that there is unnecessary bill addition to my airtel account on my postpaid number 9007106016.
Once again it has added a considerable amount on the grounds of purchasing a game which is totally absurd. Thereby I request you to please deduct the amount or else I will have to port my 5 airtel sims to other service providers.
Santi devi
 
Jan 10, 2015

Sim is close.

The sim number 8991541410266185684 Is not working mobile number is 8953245667
tushar thorat
 
Jan 10, 2015

misbehaving on phone

Dear airtel customer care

My postpaid no is 8408808911 Today on 10th Jan 2015 at 8:20 I am called to 59059 to verify my details and activate my no. Verifier name is meghna. She was very misbehaving with me & abusing.. Her tuning was very ruff.. So kindly instruct your staff.. how to behave with customers and make sure it's not happen again with me.
akki jain
 
Jan 10, 2015

recharge does not give balance

I will recharge my phone of rs .68 from my retailer it is my specaial offer recharge of 2g internet pack in this pack i will have to receive 1 gb data but i only receive 100 mb i also call 198 but they are not procising my request if u will not process my request i will complain in consumer foram
Dhanish Binjola
 
Jan 10, 2015

MISBEHAVE OVER PHONE

Dear Airtel Customer Care,

my postpaid no. is 9711405884 . today morning i had received a call from Airtel deactivate team her name is Nidhi
she was very misbehave-rear over phone without any details forwards to me she says my postpaid no. will detective due to non clear my previous bill,
i need to time to check my pending billing amount . after that we will pay

it's request to you that when customer care calling to Customer than clearly forward them all details,
karthikeyan b
 
Jan 8, 2015

bill generated even after 3G dongle deactivation

My 3G dongle number is 9840790679. I have paid my final bill on 8-10-14 and deactivated the number. Complaint number for deactivation is #58383162. But still bill is been generated for this number and am getting mail regarding that. Please lookin to the issue. I dont want to get the bill anymore.
Kishore Uttamchandani.
 
Jan 8, 2015

3G Internet 2GB Carry forward.

On my cell no.9870022916,which was ported from 12/11/2014.got a free benefit of 3G data 2GB for 3 months & same got activated on 27/11/2014.which i appreciate.Now just have request you tht due to non usage of the internet facility for nearly 41days due to my smart phone issue i want tht if you carry forward this facilty frm 27/01/2015 to 27/04/15.I have not even used a singly MB in past 41 days since internet pack got activated.Hope you would do the needful & avoid my lapse usage.Awaiting Reply soon. Regards,Kishore Uttamchandani.
harish naidu
 
Jan 7, 2015

Blc deduction

i want changeing my network....why because its has very bad network connection nd irresponsible costmer officers...i had loss my 50 rsss....what is this asking airtel costmercare...is said u r do wrong what can i do......
i had activete night pack 3g 49rc....so i can cal to 129...im de follow the ivr so i can activate my pack...bt charges is get him to dabble time means i can charged to 98 rs....its has 3time.......so please refund my blc as soonas possible....
nirmalajeyabalan
 
Jan 7, 2015

I wanna disconnect my internet

I'm going to abroad and will come back after two month. so i wanna disconnect my internet connection
1st
Broad band- 42178549
2nd
Data connection
Airtel number- 9789873649
T.N. SHANMUGAM
 
Jan 6, 2015

regarding ECS

My Reference N o. 59191747
I having two mobile connections in my name TN. SHANMUGAM. Mobile Nos. 98402 55834 & 98407 96035. So far I was remitting the bill amounts directly either at your Triplicane area office or at santhome office. As I wanted to settle my bills through ECS from Bank of India, last month I gave ECS application duly filled in with the endorsement of Bank officials along with a Canbcelled cheque at your Santhome office.

Now I received confirmation about the future ECS payment for the Mobile No. 98402 55834 only. At the same time I have not received any confirmation for the Mobile No. 98407 96035. Please clarify and take necy. action.

From TN.SHANMUGAM, nO.33/16 , Pycrofts Road, Triplicane, Chennai -600 005.
jaffr sadiq
 
Jan 6, 2015

pco line be change with boardband line

my name is mohammed salih
my number is 044-42160858,
my address- classic cards centre 26 anderson street chennai 1
my pco line as been de activate for late billing y i am not pay the bill becoz when i am pay the bill i complain please request to chance a pco line to broad band connection but no one can change my plan for that i am not pay the bill and finally now the problem has been send ..but i dint use it my land line for 3month so kindly reduce the amount for the 2month i dint use the land line. and please request to change the plan to boardband line
thank you
sivashankari palaniswamy
 
Jan 6, 2015

Requesting to disconnect the connection of mobie internet

I m P.SIVASHANKARI & i want to disconnect my postpaid connection. i'll not be available from next month till 3yrs in this country.my no is 9940059495. plz take immediate action on my request
navu1982
 
Jan 5, 2015

regarding invalid billing due to internet usage

I hereby want to get your attention regarding invallid bill of my airtel postpaid number 9906369605.
I was using internet plan of Rs.199 and due to hiking in airtel internet packs i got a msg on 17th of november or may be on 18th november. Immediately i accept your offer of updation of charges. But u still imposed ull internet charges of internet usage of 17 th november 2014. Because of which my bill was jumped almost 300 rupees. I feel this act or policy is just awful play of cheating the customer. Also after speaking with your customer care i found no relevant reply of my issue. And no one address my complain personally. Also they told me about the deactivation of net plan but they were not able to share any request no. regarding deactivation. Also your company didnot bother about the information to be sent to customer on time. If it is fault at your end that no information was shared with me so how can you apply that unlawful charges on my bill. Aint this type of information be shared on time with customer. Want to know about the meaning of updation of a plan in your policy. Does this mean deactivation of full day or to inform customer and update the account with imediate effect.
Please clear this issue ASAP as i am feeling cheated with this bill. It was not matter of three hundred but it was about forging someone with your baseless policies.
madhu1967
 
Jan 5, 2015

my number nit working

Sir
My pre paid num 9177011311 was stoped u last one week I donot know reasons can u give my conections my recent dailing or receivibf phone num 9866278566 9989557767 9000988989 9000988838 9703691971 9949706706 9618307565 9912122672 9701347855 7382923763 pls give conection urgent. Thank u sir


Regards
Deeptha
 
Jan 5, 2015

Re-funding of the balance amount after cancellation.

Dear Sir,
As I had already posted a complaint about the non-refunding of the balance amount left after I had cancelled my connection and your company had informed me that they had send a cheque of Rs.4535/-, (cheque number is 781631) on 24/09/14 but we had not received any cheque till this time. And when I enquired about it I got to know that the same cheque is at company office only.
So, I am requesting you to please resend the above said cheque to the below given address as soon as possible.
Regard,
Mrs. Zahida Sareed
Address- 8A/11,
1st Floor WEA Pusa Road,
Karol Bagh Near Metro Pillar No. 131
New Delhi-05
9873190441
ladha
 
Jan 5, 2015

Hello Tune

Dear Sir,
Its My Request To You That Currently i Used A Airtel Connection ( 9903479147 CUG Plan ) With Hello Tunes @ Rs. 200 P.A.Now I Want To Regestered Another No. (9681958879 CUG Plan ) Into That Scheme But The Problem is Now it's Change @ Rs. 200 P.A. at 15 Rs After Every 3 Month .
So it's My Request to You That My Old Scheme Provide Me With My Another No.(9681958879 ). Please Reply Me As Soon As Possible.



Thanks & Regards
Abhishek Ladha
9681958879
Jassie
 
Jan 5, 2015

Cheating byAirtel Broadband

Took a broadband connection in Oct. 2010 1MBPS/4gb Data which was upgraded to 2MBPS/10gb for additional Rs. 100/- in the meanwhile my children complained of low speed which became really bad in 2013, made a comlaint ... speed became ok. On checking my bills from 2011 &2012 was very surprised to find no mention of Broadband package i.e.peak speed , throttle speed, monthly data package etc.
In Feb-Mar 2014 was getting pathetically low speed.... on complaining was given a reply that there was a fibre issue which would be resolved soon... which never happened.... in the meanwhile on complaining I was clearly told that i had a 512KBPS max speed pack for which I was now paying Rs. 799 per month. Airtel had been cheating me by providing only 512 kbps connectuion. In the meanwhile in June 2014 they gave a 4 months waiver and confirmed that now my package was Rs. 649 with 2 MBPS speed and 10 gb data limit... In July 2014 they increased the monthly fee from 649 to 749 and also downgraded the 10gb limit to 7 gb .

I told them that this was unfair as I had been opaying full amount since Oct 2010 and getting just 512 KBPS speed.

Airtel is proudly saying that for rs. 800 they were giving me 512 KBPs full speed.

What a shame a company like Airtel is doing such a fraud and no agency in the country can keep a check on such malpractises

Regards

J.S. Sethi

145/1/2 Chander Nagar
Alambagh, Lucknow-226 005
Tel : +91 98390 22294
Vinkle Gandhi
 
Jan 4, 2015

airtel not providing best offers as per commitment

I would like to share my bad experience with airtel. I am having Airtel prepaid connection I port 9855500242 (perminder kaur) from idea postpaid to airtel just becoz of your 4g services and great network coverage.but first when I wish to port into airtel then your airtel store refuse to give me 4g sim which is in sec 22. first when go to sec22 i wish to port my number in airtel but they say you can port in airtel because we have not 4g sim available then after some days i went to sec35 they say your number will be port but first you will port in 3g connection and then after weak you can go further for 4g but you should have iphone s5 which is very costly. but this matter sec22 store not share with me otherwise i would go for 3g first and can save my time. anyways then i request for 3g in sec35 but after very long time i was not port then i contect again sec35 it was not port in airtel due to your unresponcible customer care my port code was expire that time just because of your store cse. then i give them again a new port out number but for this i pay idea bill of 199/ again just because your store delay my port request. ..after porting in airtel my sim was lost and go to out of city when i came back home and i was ready for frc i wish to go F.R.C. because of your benifts for new customers but then someone suggest me your frc will not work because you r too late and you can do frc with in 7days only. then i think i should go for your best offers i go to your best offers like which is also available in vodafone and known like my deal offer for the day...i got a msg from your side for best deal which was
Best offers (airtel my pack)for you
sr.1 rs49=55tt,5d
sr.2 rs91=1gb 2g data,for 28days extra benefits in 2hrs
I recharge first 10/rupee for get balance because without balnce you can't use net/msgs services then immediately I recharge my number with BEST OFFER r.c.91/transId 776158337 on dated 19/12/2014 IN EVENING TIME. but i got only 250mb 2g data just for 10days...as per your best offer msg you should give me 1gb data for 28days which i not got.. then i complate to customer care voice process your excute say you will got your extra benefits with in 24hrs which i still not got..i got only 250mb data for 10days only and speed was very much low so i stopped to use that airtel number...
I faced internet connection problem very very low data service. Today I again complaint but I have been told that whatever my internet usage limit is given it is over, it is showing 0(zero balance). But why, I pay when I got commitment for extra benifts by saying your excutive and recharge retailer and best offer massage which i got on 19/12/2014..more than what is in my plan .On your msg behalf i recharge with 91 recharge...if i were aware about your this kind of cheap thing then i will do my recharge with tata docomo which give r.c.52 350mb 3g data and in 89 500mb data with 30rupee balance...and b.s.n.l give 90mb 3g data in only r.c.14/ and for stv r.c.39 200mb 3g data,stv 78 450mb 3gdata stv 98 650mb 3g data. these are normal recharge not best offer but you can compare your best offer with bsnl normal recharge and speed is same..if a customer cross their data usage limit then they got warning msg.but your company is much expensive..in indian words ''lutten te aayi hoyi aa''...if you not solve customer problem customer will move another network like me i am going to port again in idea which is giving 21mbps great speed than your speed and charges are low than your stv...
dear sir can you believe i always suggest people to go for 'Airtel' and I will continue to do that! but now i will suggest only for bsnl insted of airtel...& let me quote this "I'm very happy that it works!" ...you know why i was suggest because bharti airtel is indian company and i dn't want that people go international network like vodafone It's not only me but I've seen many of my friends complaining about Airtel CC E and also the RATE which are way expensive!!!!!...For me money is not a problem as long as they correct their CCE!.it is very irritating to call customer care, really. Kindly make customer care faster to solve the issues.your net pack are extra expensive than any other network.this is the reason people are going to port another network as they like best and cheap like b.s.n.l. and vodafone....my airtel number is 9855500242 which i am not using due to expensive rate plan...
thanks and regards
vinkle
alternative number
09988000242
Navratan Sharma
 
Jan 3, 2015

Call problem to others without dialing from my number

This is inform you that on my postpaid airtel mobile no. 9794862934, I am receving calls from different persons/numbers claiming that i have made a missed call on their mobile number & in response they are making a return call to me. this is going on since 29 Dec 2014 noon.
regarding this problem i have inform on your customer care on 30.12.2014 at 7.05 PM and after continue facing this problem i again inform and talk to customer care on 03.01.2015 at 02.30 PM (Instruction ID no. 1645968988.
You are requested to kindly investigate & rectify the fault as i have never made a call to above referred unknown persons/ numbers.
thanking you

with regards
Navratan Sharma
RDSO
H. no. 551K/228B, Bhilawn Road, Alambagh, Lucknow 226005
Relationship no. 1025933073
krishnakumarmk2006
 
Jan 3, 2015

Mail address and mobile change for Airtel 4g connection

Airtel 4G no: 7760851118 ,company name : Suguna Foods Ltd,Address:Site No 25-30, 2nd Cross ,Ramky House, 3rd Floor ,Raghavendra Nagar, Hennur Ring Road ,Kalyan Nagar (Post) Bangalore -560 043 ,Email address: karthikeyan@sugunafoods.co.in ,mobile no:9353038110

Kindly change mail address and mobile no.
Email - krishnakumarmc@sugunafoods.co.in
Mobile no: 9379889100
madhukar verma
 
Jan 3, 2015

disconnect the connection

I m Surendra kumar verma & i want to disconnect my postpaid connection. i'm moving to rajasthan from pune .my no is 7387463201. plz take immediate action on my request
naveenkawadey
 
Jan 3, 2015

no wifi connetion to pc or cell phone

im not able to connect the wifi to pc or cell phone and it ask for usernam n password .that i forgot too..
so how to find my airtel wifi usernam n password .so that i can connect them to pc n cell
Richa_Singh
 
Jan 3, 2015

Deduction of balance

Dear sir/ma'am,

I am using airtel wi-fi in my phone (vodafone sim) . From 31st December it's always deduct my balance with .41 paisa. my vodafone number is 09916344291. I checked with my office wi-fi that time its not deducting my money.

Please help me to resolve this problem.

Regards
Your valuable customer
09916344291
Aboobacker
 
Dec 31, 2014

Online recharge failure

Phone No.9995534946
This evening I have tried to re-charge through Online for 200.When my first attempt failed I made a second attempt which also failed and for both attempts I have received the Failure messages from Air Tel. After some time I received notification from the Bank that 200 each (Total 400 rupees) have been deducted from my account.

Please check and recharge the phone for 400 rupees.

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