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121---in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121---in.airtel.com

shashi mohan
 
Oct 7, 2015

Closing the connection

Dear Sir

I have requested this many time to customer care that I want to deactivate my air tel post paid number "9871134439" but after my several request this number is not close. and I am getting un-necessary minimum bill.

So I request you to close this number with immediate effects.

Thanks
Shashi Mohan
devadatta sharma
 
Oct 6, 2015

3G is not browsing

Respected sir/mam
My number is 9845921302. I have joined in "airtel my family plan of rs799". And i added my another number to this plan and the number is 9980801678. My complaint is that the internet is not browsing in this number. I have already suffered from this problem and i gave complaint at your airtel office at kottara,mangalore. They solved our problem for one time ,but again we are suffering from that same problem. What should we do to solve this problem completely? I kindly request to find a permanent solution for this.
D.R.RAGHUNANDA RAO
 
Oct 5, 2015

cancelled

I HAVE MESSAGED SAVERAL TIMES FOR DEACTIVATION FOR MY AIRTEL POSTPAID No.7022255809 AND 9663717850 BECAUSE OF MY OFFICE SIDE HAVE GIVEN NEW INTERNET CONNECTION

PLEASE DO FAST, AND FOUR MONTHS BACK I HAVE COMPLAINED, NO FURTHER BILL PAYMENT WILL BE MADE.
vivek 1780
 
Oct 5, 2015

DEACTIVATION

DEACTIVATION
PLEASE DEACTIVATE MY INTERNET No.No.05224003888
MOHAN J S
 
Oct 4, 2015

DEACTIVATE

Dear Sir/Madam,
My Broad band 4G No.9686553457 Please Deactivate with immediate effect, I have paid up to date bill amount, I don't want any further bill to be raised.
Thanks
J S MOHAN
khatravath rajender
 
Oct 3, 2015

deduction of main balance when mobile data is not in use

I don't use mobile data at all ,but still there is deduction of main balance from my account 9849929836.So please i request that this should not repeat again
R_B_S
 
Oct 3, 2015

Immediate deactivation of 4G LTE connection.......Aitel harassment story!!!!!

I feel extremely disgusted to express that unfortunately I made a decision to take Airtel 4G LTE (named as outdoor cp connection as per the sales executives) and ultimately got the device installed in my home on 21st of September, 2015. The connection is in my mother's name Mrs. Pratima Sikdar bearing a number 8585844184. Name of the plan was "double dongle 650" for which for a rental of Rs. 650/- we would get 6GB instead of 3GB for six continuous months. However after booking for a requirement of postpaid 4G connection; on 19th of September, 2015 a guy came at my home and took the required documents and a Rs. 500/- in cash as a token money to hand over a sim card bearing the above-mentioned number. On 21st of September two guys from the "technical team" came and installed the device but said the sim needs some time to work properly as the "address verification system" has not done properly by them (though they came in the same verified address by the previous sales executive who also took the documents for the same address to "verify" that we actually stay in a proper residence). We waited for a couple of days but still the connection was not activated, neither did we get a call from Airtel regarding the same. Since 23rd of September, 2015 we kept on calling the customer care people to let them know about the issue but all we heard was our complaint was received and it will be "escalated" to the superior/ concerned team". We also received numerous reference numbers for every call we made. We then contacted the guy who installed the device and he said the sim needs to be replaced by a new one as there was some "problem". We visited the Airtel store nearby my house but they said either we need to buy one or we should contact the concerned sales person who actually delivered the sim. Not to mention upon repeated calls the sales guy kept on dodging the issue and told us to buy a new sim. He even went on to lengths to maneuver a stratagem that he met an accident and is seriously injured and needed treatment in the hospital!!!!!! ARGHHHH.......Ultimately we had to go the customer care center in the nearby area and upon repeated persisting, was finally able to get a new sim as replacement on 27th of September, 2015 (around 8pm). When the new sim was inserted, it then started working fine for that night and the next day , i. e. 28th of September. But from 29th of September till date the connection is DEAD. In between from 29th of September again we tried to inform about the issue to the customer care people and called them several times but the reply was same like before as if ALL OF THEM HAVE BEEN TRAINED IN THE JOB TO UTTER THE SAME WORDS TO EVERY CUSTOMER FOR EVERY KIND OF PROBLEM FOR ANY KIND OF SITUATIONS. We called customer care, sales guys, technical guys but all of them showed their backs by gently pushing the responsibility on someone else's shoulder. One more thing that surprised me even was I even said couples of time that I want to leave the connection, but instead of trying to know the reasons behind it I also got the reply that "I should hold the line for a minute before they can direct me to the procedure for the same"!!!!!!!! It's like they or Airtel doesn't even care for a second before losing a customer forever or they are satisfied with the initial amount for pushing a newly marketed device onto a customer. In the meantime two guys from customer care also told me an unbelievable story that MY DATA LIMIT HAS BEEN EXHAUSTED WHICH TECHNICALLY MEANS I APPARENTLY HAVE CONSUMED MY DATA LIMIT, i. e. 6GB WITHIN ONE SINGLE DAY i. e. ON 28TH OF SEPTEMBER. I am sorry to say I cannot recall of anything more ridiculous than this in the recent past. However, EVEN IF I BELIEVE THEIR COCK AND BULL STORY, BUT THEN ALSO THE CONNECTION SHOULD WORK AND THE EXTRA USAGE SHOULD GO ONTO MY NEXT BILL WHERE IT SHOULD BE ADDED WITH MY THEN USAGE BUT INSTEAD OF THAT THE CONNECTION AT NO POINT SHOULD GO ABSOLUTELY BLANK AND DEAD FOR ANY REASON. I am utterly disgusted and frustrated with the "so called service" and realized that we fell prey to a "booby trap" and thus DON'T WANT TO KEEP IT FOR A SINGLE DAY AND not to mention that I already lost some thousands of bucks for nothing and WILL NOT BE PAYING ANYMORE FOR ANYTHING, NOT EVEN A SINGLE BILL..

After all these nonsense and harassment this is a humble request that the connection ought to be withdrawn at the earliest without a delay before we are informed about generation of a new bill for a dead connection which we being customers are "obliged" to pay!!!!!!!!!!!
D.R.RAGHUNANDA RAO
 
Oct 2, 2015

DEACTIVATION

PLEASE DEACTIVATE MY INTERNET No.No.7022255809 AND 9663717850
D.R.RAGHUNANDA RAO
 
Oct 2, 2015

DEACTIVATION

I HAVE MESSAGED SAVERAL TIMES FOR DEACTIVATION FOR MY AIRTEL POSTPAID No.7022255809 AND 9663717850 BECAUSE OF MY OFFICE SIDE HAVE GIVEN NEW INTERNET CONNECTION

PLEASE DO FAST, AND FOUR MONTHS BACK I HAVE COMPLAINED, NO FURTHER BILL PAYMENT WILL BE MADE.
Deepak kumar123
 
Oct 1, 2015

recharge

Hi
i got a sms from AD-650001 on 1 oct 2015 at 1:16 related to recharge.
the scheme was "khas offer! rs.47=47 full talktime+india mein roming incoming free+outgoing ! aaj hi airtel retailer se recharge karaye dial *121*1# !!
i recharged this offer on same days but din't get talktime benefit ,
i reqest you to plz consider my complaint and provide benefit as per process...
thnx
Pradip Kr Mukhopadhyay
 
Sep 29, 2015

permanent deactivation of connection no.9007184145

Please deactivate my post paid connection no.9007184145 immediately, the final payment of Rs.935.00 is paid today at your kiosk, Tollygunge (reference no1822672811 dt.29/9/15.

Thanks.

Pradip Kr. Mukhopadhyay
206/B, S. P. Mukherjee Road, 1st. floor, Kolkata-700 026.
Pradip Kr Mukhopadhyay
 
Sep 29, 2015

Permanent deactivation of post paid connection no.90071844145

Please disconnect my line as mentioned above immediately, my bill is amount of Rs.935.00 paid today i.e.29/09/2015.

Thanks.

Pradip Kr. Mukhopadhyay
206/B, S. P. Mukherjee Road, 1st floor, Kol-700 026
FEROZ HAMID MOMIN
 
Sep 28, 2015

INTERNET WHATSAPP NOT WORKING LAST 15 DAYS.

Internet connection problem
I got Air-tel connection whats app 28 day pack on 16/9/2015 its not working.only one day i have used whats app but almost 15 days have nothing connected to any one whats app messeges.my recharge trans-ID -595883314.how many times to call a customer care but not started my whats app. Tried everything mention on the screen but its not working.Try to solve my problem as. Soon as possible.
FEROZ HAMID MOMIN.
Mob :- 9665596522. Thank u.
yuvi12
 
Sep 27, 2015

netpack unlimited

I dnt get any intimation from your side towards the plan changes I need proper solution from ur side I need you to recharge my pack again till the old pack ends....or else contact my number
akp1983
 
Sep 26, 2015

issue in change of plan

Hi,

This is Arun Kumar Palai. My Mobile Number is 9654593473. I have applied for change of my plan to 199 plan. there was an conversation with your customer care executive through 011-41262810 on 21.09.2015 regarding change of my plane to 199 plan. he said me to visit outlet after payment of pending bill amount. when i visited airtel outlet to change my plan, executive refused to change my plan & asked me for the correspondence reference telephone number. kindly change my plan to 199 plan which contains 600 local & national minutes, 300 sms. otherwise accept my porting request.
saiprithvi
 
Sep 25, 2015

CHANGE NEW NUMBER

HELLO SIR,
THIS S SUGUMAR FROM KILPAUK(CHENNAI) I GOT A NEW CONNECTION ON 24.09.15 OF THIS NUMBER 044-42652452 IN THE NAME OF P.SAISUDHA.WE WOULD LIKE TO CHECK NUMBERS ARE AVAILABLE ON THIS ENDING SERIES OF 22689.

PLEASE KINDLY ACKNOWLEDGE ME '''''


REGARDS
H.SUGUMAR
9872921173
 
Sep 23, 2015

company service hello tone

I am hello tone kal bad kar date 22/09/2015 mara balance back karo 280 rupees mobile number 9872921173
9872921173
 
Sep 23, 2015

company service hello tone

I have not hello tone I am balance 280 back karo pls mobile number 9872921173
kartik singla
 
Sep 22, 2015

Internet connection problem

I got Airtel connection on 20/9/2015 its not working .on the window its showing ADSL link down. Tried evrything mention on the screen bt its not working.Try to solve my problem as. Soon as possible.
Kartik Singla
Mob :- 9415122109. Thank u.
kartik singla
 
Sep 22, 2015

My internet is not working ,got connection 2days back.

My internet connection is not working got connection 2 days earlier on 20/9/2015. On the window its showing ADSL link down.plz get my problem solved as soon as possible.
Kartik Singla Thank u.
Mob no.:-9415122109
ranbir singh khatri
 
Sep 22, 2015

change of 3G data plan

presently I am having 1GB, 3G data plan for Rs.250/- on my airtel connection No. 9650599833. I request for change of plan to 300 MB 3G unlimited of Rs. 99/-
asokkumarpullattu
 
Sep 22, 2015

airtel

I got a new airtel 4g im with my new mobile from flipcart but unable to activate yet I already sent the 20 digit sim number to 121
Manoj Aryan
 
Sep 22, 2015

Retrn Cheque Send back

Phone Number - 0422 - 4274040
User ID Number - 04229057818 - tn
Relation ship Number - 7007725078
Bill Number - 106649859
Cheque Return Due to post dated for the billing period 5th august 2015. So please send back the cheque to my billing address immediately.
neelam0705
 
Sep 21, 2015

change in Landline and Mobile plans

Dear Sir,
We the customer of Airtel wants to chnage the plans in landline and in active mobile numbers.So,please kindly give me the procedure for it.
opshrivastava
 
Sep 21, 2015

tel is not working

my tel no 0755 4247189is not working wifi is working

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