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121@in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121@in.airtel.com

vmaheshnov
 
Oct 15, 2014

Incoming & outgoing call barred

Hi Team,

I regret to inform you that my incoming & outgoing call has been barred from today morning, in spite of submitting the documents.
This saddens the believe we have in airtel & has let in very bad customer experience. My incoming & outgoing calls were barred a month ago for 20 day. And because of which I had lose out on my work.
After submitting documents for 3 times, still calls have been barred.

If this continues I am going to file a case in consumer forum court & post the bad experience on social websites as well mentioning Airtel.


Below is reference Id i got from airtel office Malleshwaram.

Reference numberKKA9463242
My number- 9844227197


Regards
Mahesh
deepak aggarwal
 
Oct 15, 2014

network problam

Dear sir
mujhe 8month se network ki bhut problams ho rahi hai jiske liye me apke custumer care no 121par 4time complain kar chuka hu jiska mujhe abhi tak koi responce nahi mila hai so plese i request u meri is problam ko solve kara dijiye plese plese plese
visusriram
 
Oct 15, 2014

Deactivation of Dongle-8754410597

Dear Team,

I would like to deactivate my dongle connection of airtel from today.

Please deactivate and close my bill from today.

Regards,
Ramachandran V
akash42
 
Oct 14, 2014

harassment in the activation of the postpaid corporate simcard

Dear Sir/Ma'am,
Airtel is one of the most reputed company in telecom sector and is also popular for it's good service.This made me purchase a postpaid corporate simcard . I am an employee and recently shifted to Mumbai. I have submitted all the relevant documents to the sales person whose no. 9987406213 on 8/10/14 and he committed that my sim will be activated within 2 days. After 2 days when my sim card was not activated, I visited him several times with my queries. Yesterday he called a person whose contact no. is 9967738227 and she committed that on 14/10/14 there will be some verification and I need to come home between 5-7 pm. But even after coming home early the representative didn't turn up.
I request you to kindly take some serious action against these people because due to their carelessness my important time has been wasted since last week. Hope that you will activate my no as soon as possible.
Thanks and regards
Akashdeep
Contact: 8981465591
Email: deepakash1010@gmail.com
puja.naik
 
Oct 13, 2014

Deactivation of sim

I would like my sim to be deactivated as because I moved from bangalore to odisha . My post paid number is 9535416644.
Raja Mohan
 
Oct 13, 2014

SUSPENSION OFSERVICE

Dongle Airtel Number :9940098415
RelationShip Number: 1094309871

On 04.08.2014 I requested for suspending the Dongle service and to close the account immediately as i retired from service. My request was registered in my presence but not been provided with request id. Number. Subsequently after 3-4 days i received a call for verification and confirmation. I confirmed them that i do not require the intenet service as I retire from the service. They suggested for shifting from Post –paid to Pre-paid .Even then i requested them to suspend the facility with immediate effect. I have not given or I have not agreed for pre-paid option.

Despite my request in writing and oral confirmation over phone she has process the request for closure and kept the request as “Open” with the result I continue to receive the bills dated 27-08-2014 and 27-09-2014for an aggregate amount of Rs.1025.71 (Rs.70.65+Rs.955.06).

I have not used the service for the last two months for which I have been advised to pay Rs.1025.71 for no fault of mine. You can also verify from the bills that the usage for last two months showed as Rs.0.00 only.

On 01.10.2014, as suggested by your office here in Chennai , another request was registered and the id number is.58309508 dated 01.10.2014 for suspension of service. Today on taking up the matter with customers care center they have confirmed over phone that service is suspended as per my request.

As I have not used the Internet service for the last two months as evidenced from the bills, I am not making the payment against the bills raised by you for no fault of mine. I request you to waive the amount.

Further I request you to send a line of confirmation the service is suspended and the account is closed at the earliest to my e_mail –id: rajamohanucobank@gmail.com or to my mobile number :09444555055.

Thanking you,

M RAJA MOHAN.
sumaiyaanjum
 
Oct 13, 2014

DEACTIVATING 3G BILL PLAN

though i did not activate the 3g bill plan i recieved a message from 121 that this plan would be activated within 30 min . i halve faced a loss of rs 100 due to this . i request u to please stop this from activating or guide me how would i deactivate this plan.
SINCERE THANKS.
sri4406
 
Oct 13, 2014

not getting my otp password to my mail and mobile

Hi i was unable to pay my airtel mobile bill for that i am not getting otp to my mobile and mail address and regenerated bill till now i didnt get to my mail so please take actions regarding the complaint
kajaldas2014
 
Oct 13, 2014

Lower Signal of Airtel 3g Dongle

I am Kajal Das , using a Airtel 3g dongle at home , address
PO:Prithiba ,PS-Habra , Dist-North 24 Pgs ,PIN 743704 ,
where signal is very low in the house , but outside of building
is good enough .

Now - I wanted to use Airtel 4g router, DTH etc and our family already using
four mobile SIM of Airtel, one Airtel 3g Dongle ,a Smart Phone , a Tablet
a Laptop and a PC . We are doing STD and ISD call regularly .
I am an IT professional student of Doctorate course through Distance education,
my brother also doing BTech through Distance education but we can not
use any video chatting option even unable to download a 10Mb file due to signal problem .

Recently , I heard about your signal booster .
Hope you will solve my above trouble either using signal booster or in any other way .
Then I will grateful to you and Airtel for ever .

With best regard ,

Yours faithfully ,

Kajal Das
Contact no:- 9800972368
EmailID :- kajalkd.das@gmail.com
amazing bio tech pvt ltd
 
Oct 13, 2014

Request for prepaid service

From,
V.Balasubramanian
No.14d Durgalakshmi apartments
10th cross street, annanagar,
Pammal, Chennai-600075.

To,
Bharti airtel limited
Chennai.

Sub: request for prepaid service

Dear sir/madam,
I have been using airtel postpaid service 9944702999 for a long time, but now I need to change the service into prepaid .The reason is I am not feeling comfortable with postpaid service so I have decided that change the service to prepaid. This is my kind request so consider it and please help me to use airtel for further days.

Thanking you
Dharmaprakash Gowda
 
Oct 12, 2014

Speed upgrade

I wanted to upgrade my fixed line no 08042132135 to 16mb/s with 120gb data please check and upgrade immediately.
jb.1975
 
Oct 11, 2014

no speed

sir ; i did not able my net speed so kindley help who are all usage the net
karra
 
Oct 11, 2014

error code B001 in the DTH

for the past one week we r receiving the error code on out TV B001 . Please kindly rectify the problem for initiate of the service of our DTH customer ID No.3011352181.
Hitender
 
Oct 11, 2014

Delay in Activation of Micro Sim

FROM
C. HITENDRANATH
ADVOCATE
MOBILE NO. 9849013880
1. I Have Taken a Micro SIM Bearing No. 89914901040679507840 on 04-10-2014 For Replacement of SIM of the above Phone Number and submitted the application form along with photo identity proof and photo copy of Residence Proof to Ms. Smitha, at Airtel Office at Habsiguda main road.

2. I was told that the Micro SIM Will be Activated With in Four Hours, But till Today it is not Activated.

3. Since then, Daily I am Contacting the Habsiguda Office People.

4. At last Mr. Sunil of Habsiguda Office told me on 10-10-2014, that they are not getting the Activation Message from the Back up Team of the Airtel office.

5. Then I Called up Airtel Customer Care ( 121 ), at 12:55 PM on 10-10-2014 and Spoke to Mr. Nagakumar. As he could not Resolve the problem he transferred the call to the Supervisor. Mr. Majid told me that my Address proof is not available at Airtel Records. I have Submitted the Residence Proof When ever your people have asked me since 2006.

6. Mr. Majid Informed me to contact the Airtel office at Begumpet, Hyderabad. Or send Email to you people.

7. Being Such a Big Organisation, you people are unable to resolve small issue even after one Week. You People have wasted lot of time and causing Mental Agony.

8. I Request you to Kindly take Immediate Action and Find out Where the Mistake is Going on
Agarmanoj
 
Oct 10, 2014

Deactivation of sim

I would like my sim to be deactivated as my phone was misplaced . My post paid number is 9840026225
Vasant Vihar Club
 
Oct 10, 2014

Cheque dishonoured

As per the telephonic conversation with your personal it has come to our notice that Cheque no. 117746 dated 30/9/2014 amounting Rs. 2470.79 against Relationship no. 13043338. Please return the cheque immediately so as to enable us to issue a New cheque and avoiding disconnection. Also informing that we are always receiving Airtel Bills after due date. That is why we are unable to pay the bills in time.
dattargaikwad
 
Oct 9, 2014

Bill Paid but not cleared by airtel

Respected Sir,
I have paid the total bill 950Rs. of my mobile no. 7757055066 on 01/10/2014. But it is not cleared by airtel. In bill details by airtel the 550rs. bill is paid and 400rs. is pending or due. The details of my bill payment is as follows.

Name Mobile No. Amount paid Date Website Payment Transaction ID

Mahesh Thorat 7757055066 350 01/10/2014 paytm D5859EA50405C8B6

Mahesh Thorat 7757055066 200 01/10/2014 paytm 9A5A0B614BB633B3

Mahesh Thorat 7757055066 200 01/10/2014 paytm 8F4A04B3C74860C0

Mahesh Thorat 7757055066 200 01/10/2014 paytm 2C69CA507ADDB010



Please check the details and clear my mobile bill as earlier as possible.

Yours faithfully

Mahesh Thorat

7757055066

9850977702
nishant416
 
Oct 9, 2014

bill paid but still showing unpaid

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Account Information
09-Oct-2014 [02:38 PM IST]
Account Details
Account Number 00000034146461714
Description SBCHQ-GEN-PUB-IND-RURAL-INR
Name Mr. NISHANT KUMAR
Available Balance 801.00
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Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
08-Oct-2014 (08-Oct-2014) ATM WDL
ATM 6692 GHUMARWIN BRANCH GHUMARWIN PBIN     4,000.00  
05-Oct-2014 (05-Oct-2014) ATM WDL
ATM 7243 DADHOL BILASPUR HPIN     10,000.00  
04-Oct-2014 (04-Oct-2014) ATM WDL
ATM 3950 SHRI NAINA DEVI OATM SHRI NAINA DEHPIN     10,000.00  
03-Oct-2014 (03-Oct-2014) ATM WDL
ATM 7312 ANANDPUR SAHIB ROPAR PBIN     2,000.00  
01-Oct-2014 (01-Oct-2014) BULK POSTING
SALARY SEPT 2014       24,321.00
30-Sep-2014 (30-Sep-2014) ATM WDL
ATM 9758 SBI ANANDPUR SAHIB ANANDPUR SAHIPB IN     2,000.00  
28-Sep-2014 (28-Sep-2014) DEBIT
HARGES FOR SMS - QUARTERLY     15.00  
26-Sep-2014 (26-Sep-2014) TO TRANSFER
INB CCavenue Bills  CCABI1CXV621IG000RZVE3 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE   227.00  
26-Sep-2014 (26-Sep-2014) TO TRANSFER
INB CCavenue Bills  CCABI1CXV474IG000RZOK3 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE   325.00  
26-Sep-2014 (26-Sep-2014) TO TRANSFER
INB CCavenue Bills  CCABI1CXU297IG000RXKW8 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE   70.00  

Transactions prior to April 1, 2011 are not available online.
C.Y.YTD : Current Year Year-to-date ( till the end of the previous month of the current financial year)
P.Y.YTD : Previous Year Year-to-date ( till the end of the previous financial year)

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ASISH KUMAR DUTTA
 
Oct 9, 2014

CHANGE OF POSTPAID PLAN . MY PLAN TO 149 MISSILE PLAN (CORPORATE PLAN)

MOBILE NO. IS 98310 71504

I HAVE TAKEN A POSTPAID PLAN UNDER 149 MISSILE PLAN (CORPORATE PLAN). BUT MY SAID PLAN HAS CHANGED TO MY PLAN , DUE TO CHANGING OF THE PLAN, I AM NOT GETTING FACILITIES OF 149 MISSILE CORPORATE PLAN .
SO I AM REQUESTING YOU FOR CHANGE OF MY PRESENT PLAN
TO MY PREVIOUS PLAN WHICH IS 149 MISSILE CORPORATE PLAN.
THANKING YOU.

ASISH KUMAR DUTTA
9831071504
amoldate@gmail.com
 
Oct 8, 2014

my ebill

can u send me my airtel bill on my gmail, My id is amoldate@gmail.com

thanks,
Prajakta
srivatsalya
 
Oct 7, 2014

De activate post paid service

Kindly deactivate the airtel connection for postpaid number 7760050255.


Thank you,
srivatsalya
KRYSTAL
 
Oct 7, 2014

CONFORMANCE CALL

KRYSTAL INTEGRATE PRIVATE LTD

CELL NO 9677760120
ravinder elipe
 
Oct 7, 2014

deactivation of glamour zone

today i called to your customer care executive mr.varma. I asked him about my pack and also request him to de activate my glamour zone, then he said ok sir it is going to de activated and you will not charge any amount for that. later after few minutes my recharge Rs 54, your airtel deducted Rs 30 from my account.again i called to your executives miss PADMA & PAVANI regarding Rs 30 but iam not satisfied with their conversation,

here iam requesting you please deactivate glamour zone

my ref.no is CBDOV21007755310 , at14: 30 on 07/10/2014.
Jatin lal
 
Oct 7, 2014

Deactivate wifi connection

Sir,
I went to airtel store many times to deactivate my wifi connection. I had given them application to deactivate it but there is still no response from your company. Please deactivate my account immediately because it is not in use and it's bill is generating every month. My lanline no is 4032789. So, please deactivate my account as soon as possible. For any enquiry call me at this contact no. 9899491474
PRAKASHC
 
Oct 7, 2014

Land line is dead and complaints ignored

Dear Sir,
This is with reference to my landline number 42229998. I have placed complaint on 2.10.14, complaint number is 50221736.
Since that day nobody came to my place, then i call again and gave a gentle reminder that it has not been solved on 4.10.14.
Today 7.10.14 i call again and the lady who spoke to me says problem has been solved. I tried explaining to her that it is still not atteneded to but she is in no mood to take it she goes on saying that the system says it is solved. Then i request her to send somebody atleast today as my business is totally depended on the internet which is connected to this landline but she says she cannot commit to the same. She claims that the problem is solves, if so show me the proof if he has visited my place or has any of us signed that the problem is solved. The Lady was very rude in her approach.
I request you to kindly take immediate action to solve my landline problem. Henceforth for any complaints if they are solved then pl take the customers signature as proof or atleast have the curtesy to call the customer and find out if the problem is solved before the case is closed.

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