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121---in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121---in.airtel.com

Maynak Chowdhury
 
Jun 12, 2015

Query of wrong balance deduction

Dear sir,




I am Maynak Bikash Chowdhury using Airtel mobile service since the year of 2012 to till date with the mobile no. of 7568083860 but on 12th June, 2015 I recharge my airtel mobile from *129*4#, (generally just after sending the request a system generated confirmation sms will receive that your recharge has been successful) no confirmation sms received by the mob no. so then I repeat the process & again no confirmation sms received by the mob. no. then I repeat the process for one more time, results are the same again, after 2 to 3 hrs. 3 nos. of confirmation sms received by the mob no. back to back & deduction of balance happens 3 times for the same service, for the same time period in a same mob no. Then I go for Customer care but no one help me. Most probably this type of mistake takes place for server problem but the balance deduction takes place for 3 times, so I request you to refund balance for last 2 times of wrong deduction, otherwise I will go to the consumer forum for this type of misguiding the customer please solve the problem as soon as possible.
Clement Jb Dsa
 
Jun 12, 2015

No 4 G net work

No 4 G net work Airtel 4G Internet
EKTA POONIA
 
Jun 11, 2015

complain regarding mobileconnection plan

SIR,
I HAVE TAKEN THE ADVANCE RENT PLAN CORPORATE CONNECTION ON MOBILES NUMBERS 9971290005,9717544038 ,8800674441 & 9871190004 ON MAY 2014 AND THIS PLAN ENDED IN MAY 2015.NOW OUR MONTHLY RENTAL PLAN ON OUR MOBILES HAS BEEN ACTIVATED AND COMPANY HAD NOT INFORMED US AT ALL AND ACTIVATED THIS PLAN.I AM NOT SATISFIED FROM THIS PLAN AS COMPANY CANNOT ACTIVATE ANY PLAN BY MY PERMISSION.
SO I REQUEST TO ACTIVATE THE ADVANCE RENT PLAN CORPORATE ON ALL FOUR NUMBERS OR IF IT IS NOT POSSIBLE SO DISCONNECT OF THESE MOBILE NUMBERS 8800674441 &9717544038 . ACTIVATE PREPAID PLAN ON THESE NUMBERS 9871190004 & 9971290005 FOR PORT.
Francis Selvaraj S
 
Jun 10, 2015

airtel prepaid datacard paid twice but line still not activated and the refund of second remittance not effected

I lodged a complaint online ref #2957179 dt.09.06.2015 through airtelcomplaints@akosha.com. My prepaid connection no.8754875805 was recharged by me on 08.06.2015 for Rs.199 through online payment. My a/c was promptly debited and the legend "successfully transacted" appeared on screen. But a few hours later I received a email msg from airtel.payments@in.airtel.com as follows: Quote

"airtel
Sorry! Your transaction failed due to some technical error.
Please complete your transaction now.
Mobile Number (+91) Recharge AmountRs


Try again" Unquote
As 09.06.2015 was the last date for recharge, I immediately made online payments for Rs.199 on 08.06.2015. My a/c was debited and the legend "successfully transacted" appeared on the screen. But I am unable to log on to my a/c 8754875805 as I get the msg that " the device has been disconnected or is unavailable" appears on screen.

Therefore, I lodged my complaint on 09.06.2015 and requested you to recharge my above airtel prepaid a/c with Rs.199 and refund the second payment made to you for the same a/c due to your email msg "airtel
Sorry! Your transaction failed due to some technical error.
Please complete your transaction now.
Mobile Number (+91) Recharge AmountRs
Try again".

Pl resolve the issue urgently and enable me to log on to my line 8754875805.

with regards

Francis Selvaraj. S
Chitkala
 
Jun 10, 2015

poor broadband service

Sir,

I have this airtel broadband service from past one year and this past three months the wi fi connection and the network service is very very poor. At present we are using our neighbour's wi fi connection which is working very good. After number of compliants and suggestions their is no improvement in the network and also the service from the Airtel staffs. My broadband use id is 01171347278_dsl. The relationship no. 7013663152. This connection is in the name of Chitkala Narasimhan.
If no action is taken from your side in next two days, i will happily disconnect the connection. This has become a very great nuisance now.
Thanks
Amrit muradiya
 
Jun 10, 2015

Complaint against the airtel executive

Hi.. My self amrit.. Yesterday i called to the airtel ccc but daljeet the airtel executive misbehaves with me on the call and disconnect the call before completing me. Then i calls again to ccc and mr vijay who is sr. Supervisior assure me that the action will be taken. I hope the customer service support is not to misbehave with the customers. So please look into this serious matter. And i want the apology from the daljeet side.
ideacellular
 
Jun 9, 2015

RE: port my airtel no. to idea

Dear Customer,

We would be glad to see you as a member of Idea family. Kindly fill the form available at http://bit.ly/1m8jehx and our representative will get in touch with you soon.

Thanks & Regards,
Customer Care, Idea Cellular
mr.Sushil Kumar
 
Jun 9, 2015

port my airtel no. to idea

sir/madam
i Susheel Kumar is not satisfied from the bill services of your company as the bill amount is very high from my use of my simcard.
so i request you to port my airtel connection to other i.e. idea.
my airtel simcard no. is 9999960196 please port my simcard as soon as possible.
thanking you......
sanyam1396
 
Jun 8, 2015

data pack not activated

I have called 3 times to cusomer care for the activation of 2g 1 gb data pack but its still not activated .Kindly resolve the problem.
8283099662
Ashwani kumar
Samriti 96 @ yahoo.com
Imran Basha 2
 
Jun 8, 2015

Refund of debited

I kindly request you to resolve my problem regardin recharge failure on date 28 may from freecharge. Com
Phone no 9972437163
Ref no IGOACFWTR9
Dated 28 may from
Freecharge
From Karnataka
State Bank of Mysore
My e-mail id immu988@gmail.com
My phone no 9986772741

Please resolve my problem as much as quick
Siddharth marwah
 
Jun 8, 2015

Payment in wrong account

I,siddharth marwah,a customer of your broadband no. 01147022767. Earlier the broadband no. Provided to me through sms 01143715192. My airtel broadband account no is 7020184646.i have paid bil on the wrong no given through sms i.e.01143715192. The payment is successfull on the wrong no and the transaction id of the payment is UB1833904208111105.I have also made call on 198 customer care twice but they game me no solution to it.I request you to refund the or disconnect the connection as soon as possible.
Registered mobile no.:-CONTACT NO :-9899705668
Siddharth marwah
 
Jun 8, 2015

Payment in wrong account

I,siddharth marwah,a customer of your broadband no. 01147022767. Earlier the broadband no. Provided to me through sms 01143715192. My airtel broadband account no is 7020184646.i have paid bil on the wrong no given through sms i.e.01143715192. The payment is successfull on the wrong no and the transaction id of the payment is UB1833904208111105.I have also made call on 198 customer care twice but they game me no solution to it.I request you to refund the or disconnect the connection as soon as possible.
Sri Ganesh Automotive Impex Pvt Ltd
 
Jun 8, 2015

Monthly bill sent mail id automatically

Dear sir,

we using the 20 post paid cug connection every month end monthly bill not we received. so hereafter bills sent through mail.

Regards,
Pandiyarajan.C
HR - sri ganesh automotive impex pvt ltd,
Oragadam,
8870474371
Karunakar reddy aderla
 
Jun 8, 2015

Airtel 1 GB data offer on Moto G2 mobile

I purchased Moto G2 mobile on 03.05.2015 and activated with mobile number 8142933537 in SIM 1 slot. and activated offer on 07.05.2015 02.30 PM still i did not receive / avail any data balance on my number 8142933537
Airtel Presence
 
Jun 6, 2015

airtel

Dear Mahesh,

This is with reference to your post dated 19 May 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.presence@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
D. Joshua
 
Jun 6, 2015

Airtel Boardband

My name is Joshua, my relationship no is 11178356, my landline no is 044-42615263 and my mobile no is 9840014344. I have been using my broadband connection for more than 10 years. My broadband has not been working for more that 45 days. I raised a complaint and your service engineer came to my place and checked the modem and said that it is not working and that I need to replace it. I asked him if the Airtel company would do the same, he said that I have to buy it from the open market and to inform him when it is ready to come and do the installation. I have still not bought a new one. In the meanwhile, I have received my monthly bill of Rs. 1,460/- omspite of me not using the same. Hence I kindly request you to waive off this amount.

Apart from this, I also would like to know if I can retain the Landline connection which is working without the internet. If so what are the schemes available and will it be possible for you to send me some details on the same.

Please do the needful in waiving the amount and sending me the details to retain the landline.


Thanks & regards,

D. Joshua,
98400 14344
ASHOK KUMAR MANKU
 
Jun 5, 2015

restart my number

DEAR SIR, my name is Ashok kumar and my airtel number is 8968007235 which one I bought last year, special for NRI pack.Your agent said when I bought this number, He said this number will not disconnect one year .Whenever i have 400 rupees in my number .please restart my number because my family is going india THANKS
Praveen8084
 
Jun 5, 2015

Mphasis limited

Hello sir .. I want to change my plan ... 225 +98 plz help me
vaibhavp
 
Jun 5, 2015

wave off sms and other charges

vaibhav pandey from kanpur mobile number 9956696969 $1288 extra charge from my last bill. please wave off from my bill
brajagopal2
 
Jun 4, 2015

66=70 fulttake time message received and121 pirithinithi refused message not sent - reg.

Dear Sir
My Airtel mobile No.9840545258. in that a message at 11.17.51 time on 5.06.15 received and in that as 2nd message noted that recharge of Rs.66 = Rs.70 talk time and extra benefit with in one hour. To confirm i call your 121 piritinithi (Named.................... and Shanthi) and asked the above subject. They told the message not sent for me and the benefit not for me. I saw and now also keep in my mobile inbox. but they told the message not given. Why this kind of customer reletion maintained. Customer (I) Saw the message and your 121 pirithinithi told to message like that to my mobile. please solve it and response the customers.
kumarbabups
 
Jun 4, 2015

amount didnt recharge in my number

i am sridevi from madurai. I had recharged in my Airtel number through online recharge from my Bank account Rs.315 as on 24 th may 2015.three times i tried this process..but atstill no amount recharged in my airtel number.please verify and sent reply to my email Id.I have trasnction Id also .if you need i sent you


by

Mrs.K.Sridevi kumarbabu
Vbatra101
 
Jun 3, 2015

Non activation of connection

I was using my number 9992175000 under operator idea cellular,then I ported from idea to Airtel after clearing all the dues at that time.After 2 months I was informed that there is a due of Rs. 840 on my number with my previous vendor and I have to pay this amount
I got a call in this regard several times for this amount which was already been paid.HOW CAN A NUMBER BEEN PORT WITHOUT CLEARING THE DUES TILL DATE.This is as simple as that. Worst happens when Airtel barred my outgoing as well as incoming calls for non payment to previous operater on 2nd June.
This is my official contact number and can't be unavailable for so long so that I paid the dues same day to idea cellular and submit the copy of receipt to Airtel as well.They asked me that your services will be unbar with half an hour.After that I called them so many times and they are making excuses every time.This is height of irritating a person that's why I am complaining against AIRTEL for their pathetic services towards their customers
Regards
Atul
9215575000
D.palani
 
Jun 2, 2015

disconnect our data card connection

D.palani
Disconnect our data card connection as we are using broadband connection from 26 Jan 2015. Please stop sending us bill for data card.
My account no: 7018630339
My fixed line no: 04442668175
thank you
D.PALANI
CONTACT NO:8870789869
anithapalani2212@gmail.com
devroy
 
Jun 1, 2015

postpaid to prepaid

Sir
I have apply to change my post-paid simcard (number-9931269899) to pre-paid before 15 day but there is no any type of response about concerning problem.

so, i request to you to sir plz consider my above problem & solve immediately.




regarding
Dev kumar
sriram12345
 
Jun 1, 2015

balance

My son activated redcllies 35 rupees was lost but i deactivated it immediately but balance not came

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