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121@in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121@in.airtel.com

sushilsharma417
 
Mar 27, 2014

telephone and internet are not working properly

telephone and internet are not working properly

Sushil Sharma

0522 - 4079134 (connection no.)

9044825134
yaseerkhn
 
Mar 27, 2014

HIGHLY IRRESPONSIBLE AIRTEL EMPLOYEES

Hi,

I had requested for a new Airtel Broadband connection for which an Airtel employee came to my house, took the documents and deposit amount of Rs. 500 and promised to call me the same day to give a time frame within which they can give the connection.

I did not receive any call for 15 days, after calling them 3-4 times they informed me that they won't be able to give the connection and promised to return the deposit money in 5 days.

Its been almost 45 days now and I must have made some 10 calls to that agent. Everytime he says he will look into it and get back, sometimes he says he will send the money within 24 hours(and once told he will come within one hour and return the money). But has taken no action whatsoever.

I even threatened him to raise a complaint in consumer forums and in airtel but he(Sharan) is so thick skinned that it has been of no use. It really surprises me how such an irresponsible person can be employed to handle customers. I never had such an experience with any company. And its not just me, three of my colleagues had exactly same problem who eventually gave up and lost their money.

It is not the question of Rs. 500 but the way a company such as Airtel is treating their prospective customers.

I suspect that Airtel is employing scam artists to scam people by promising connection and not returning their deposit money.
Now they have stopped taking my calls.

Customer Enrollment form No. : TBLR 6803913

The Airtel Employees involved are:

Sharan - 9611191891
Roshan - 9611445426

My email address is : yaseerkhn@gmail.com
Phone : 9886060450

Hoping to hear from someone soon.

Thanks.
Yaseer
win.ronaldbaiju
 
Mar 27, 2014

Regarding - please provide me our MEGA SAVER 149 CUG Tariff

Hai Sir,

This is Baiju, I am using your AIRTEL connections for the past 5 years, But for the First time I was really fed up with the service of AIRTEL. My Two Airtel Mobile Numbers are 9677347993 & 9629896877. These numbers was in prepaid connections still yesterday & Recently I had migrated these number from PrePaid to PostPaid Connection. According to the Commitment from your AIRTEL Retailer during the Migration from Prepaid to Postpaid connection My BASIC plan will be MEGA SAVER 149 CUG Tariff (600 Local mins Free to any Mobile,3000 Local & National SMS free per month & after free mins Tarrif will be Airtel to Airtel 10 paise & Airtel to Other 30 paise etc..).I had migrated my numbers for these Benefit only. But when My number got migrated and when I Contact your Customer Care Yesterday they said that My Basic plan is Alive Net CUG 299 Tariff. Really I was shocked to hear this,Right now I am also working as a Team Leader in FIRST SOURCE Pvt Ltd a BPO process for VODAFONE Outsource Postpaid Call center, But Me & my friends are feeling Comfortable with your AIRTEL service rather than any other Service Provider,For that reason itself Even though I am working in other service provider, I am maintaining your AIRTEL connection for more than 5 Years and my average recharge will be above 500Rs per month & If you see my usage details you will understand, All my friends are in MEGA SAVER 149 CUG Tariff and I don't want any other Tarrif on my Numbers, So I am requesting you to Kindly change the Plan for my both PostPaid Connections Numbers (9677347993 & 9629896877) to activate the MEGA SAVER 149 CUG Tariff immediately.

Few of the sample Numbers of my friends in FIRST SOURCE MEGA SAVER 149 CUG Tariff
9952333635 , 9944654483

I hope that you will take responsible Actions for this Issue & kindly change my plan to MEGA SAVER 149 CUG Tariff Immediately..

Thanks

Regards..
Ronald Baiju
sahani404
 
Mar 26, 2014

wrong comment by company employee

Before I was a subscriber of Vodafone head . 6000 I'm in it for Local / STD calls and free internet was 6000 Message OY 999 / - in prize but his was just so cheap but there seem you roaming here and was Unlimited . Employees have called 10 times in one day that your bid if you name your Sim will become your wife then you Ham 999 / - in the Surrey facility and Unlimited by free will . So I made ​​my sim porting from Vodafone and Airtel made ​​in the name of his wife . Your Employee Mrs. Roma called and told us that your package has been Actived and anyone else in the e Sorry , but ... what to do now....................plz help
Mrs.Rooma ' s Mobile No : -7738885102.

Regard,
Mrs.SAHANI
mobile.no:-9324289168
manigandan.s@acertiscloud.com
 
Mar 26, 2014

Interest on airtel product

We, a cloud based company, Acertis Cloud at Bangalore is right now having a fixed telephonic connection from Airtel.
We also use Airtel Broadband service for cloud usage. We are in the plan to buy EPBAX / Centrx product from Airtel.
Two days back, I was told by Airtel Live Chatter, that within 1 or 2 days, one sales rep will contact me in this regard.
But so far, none of them contacted me.

Its very urgent for our company to get the details of plan, flexibility and so on regarding the same.
Seeking the response from your end, Please.

Our Contact number are - Office - 8041214743,
Mobile - 8553207559
Regards
S.A.Manigandan.
anur rai
 
Mar 26, 2014

activation of postpaid no

sir.

please activate my postpaid mobile no 9891070822.I need the same no. This is my husband's {Inder Rai} no

regards
ANURADHA RAI
Suren.Jovy
 
Mar 25, 2014

Regarding please provide our previous Mega Saver199 CUG Tariff

Dear Sir,

We are using Mega Saver 199 CUG plan on last one year. But now the tariff has been changed on 20-mar-2014. We are not satisfied with this new tariff. We want that previous tariff as 800 min free, 100 sms per day, T to T 20 ps and T to other 30 ps plan. We have moved to airtel postpaid for the benefit of this plan only. We are benefited on this plan. We don't want any other Tariff or Plans on our numbers. We want that previous Mega Saver 199 tariff for our numbers and we don't want to change this Mega Saver 199 plan at any cost. Kindly please provide previous Mega Saver 199 CUG tariff.

We are hope that you are going to take any step regarding this mail.

Our Mobile Numbers are.

9788022100 - Surendrababu.
9789488383 - Dhinesh Babu.
9524980952 - Naresh Kumar.
9003918383 - Gnanasampath.

My mail id is. surendrababu.suren@gmail.com
NEELESH ANAND
 
Mar 25, 2014

DISCONNECTION OF AIRTEL BROADBAND CONNECTION

DEAR SIR,
I WANT TO DISCONNECT MY AIRTEL BROADBAND CONNECTION.MY PHONE NO RELATED WITH THIS CONNECTION IS - 05224045627
MY CONTACT NO IS -8009855594
Pema Norbu Khrime
 
Mar 25, 2014

Activation of Internet Service of Mobile No.8415938227

Dear Sir
My 3G internet service against the mobile No.-8415938227 (Airtel Post Paid) has been blocked for last 3 days. Whereas the due date of the payment is on 27th March'2014. The rental cost of Rs.322.00 of this mobile is been paid today on 25th March'2014 with a less amount of Rs.9.06 which may be included in my next bill.
Therefore, it is my sincere request to get it activated today itself please.



Yours Ever

PN Khrime
Arunachal Pradesh
mohitraj
 
Mar 24, 2014

postpaid to prepaid

dear sirmam

my airtel no is 9818832355.i want to convert postpaid to prepaid same no.
so please stopped my postpaid plan..



mohit gupta
pavan verma
 
Mar 24, 2014

dissconect my conections

mai apna conections close karwana chahta hu please mera broadband conections band kar deve mera mo no. 9753484745
pavan verma
 
Mar 24, 2014

disconeccted my account

i want dissconeccted my conections
Shashanka Paul
 
Mar 23, 2014

BILL PLAN CHANGED

Hi

This is inform to you that I Mr. Shashanka Paul, I want to tall you that my Airtel Bill Plane has been Changed without my Concern.As because to day I got to know that my bill plane has been changed when I check the balance by Dialing *121*2#...
My airtel no is - 9007702674 Which is a CUG connection. My previous Bill plane is given below...
9007702674:<br/>plan
name: New CUG 99 plan - KOL
Monthly Tariff:99.0
Local call tariffto: To Airtel 0.30/Min
To Other0.5o/Min
To landline 0.50/Min
STD to Airtel 0.50/Min
STD to Other 0.50/Min
STD to Landline 0.50/Min
STD to AirtelCUG0.30/Min<br/>

So now you can check the Current bill plane and I want my Previous Bill plan with the previous Tarrif plan which is I mentioned above.
So I Request you Check the above Concern & Do the needful....

Thanks & Regards
Shashanka Paul
rksingh64
 
Mar 23, 2014

internet connection stopped

i got a message regarding 12 months plan for internet connection.
i replied 'yes' to it ,and my internet connection which was active previously stopped and none of any plan is active now on my phone no-9814606514 (ported no.)
dharmaraj021
 
Mar 23, 2014

unwanted services started without permission

My plan is 199. But they charge bill over 2500. After registered complain they reduce the amount , but again they charge same amount. This time again they start some kind of booster for out of country calling... I'm again complaining... To take action on this kind of rubbish thing ... Last complain reference no. 55428633
sahani404
 
Mar 22, 2014

Wrong commentment by company employee

Before I was a subscriber of Vodafone head . 6000 I'm in it for Local / STD calls and free internet was 6000 Message OY 999 / - in prize but his was just so cheap but there seem you roaming here and was Unlimeted . Employees have called 10 times in one day that your bid if you name your Sim will become your wife then you Ham 999 / - in the Surrey facility and Unlimeded by free will . So I made ​​my sim porting from Vodafone and Airtel made ​​in the name of his wife . Your Employee Mrs. Roma called and told us that your package has been Aktived and anyone else in the e Sorry , but we filled her fault why ham . We activated our easy package . ...
Mrs.Rooma ' s Mobile No : -7738885102.

Regard,
Mrs.SAHANI
mobile.no:-9324289168
Jaison.arumugam
 
Mar 22, 2014

change plan

Hi i have a plan for 6GB @ 950. but now i heard about 950 @ 10 GB plan is available. Can you activate that plan for number(9840614241)
Nageshjn
 
Mar 22, 2014

WRONG BILL AMOUNT

Dear Sir/Madam,
Mr.Nagaesh,822,16th cross,Sriram para,2nd stage,Devaina Hundi.Mysore-570008,
My Mobile No-9632946732,We are not using any Internet Package in FEB-2014 Now days,bez now my mobile is lower handset.Before Few months back we are using the other mobile brand that time we are use the internet package 650 Rs.That package also over that time and enclosed.Then now days also the Bill generated.how its possible.pl z re check and resolve the problem other wise we are down the service.and also we are not paying any internet bill.pl z give the solution.otherwise we are go to the right root.
ABHAY DEO
 
Mar 22, 2014

WRONG BILL AMT

DEAR SIR,

I AM USING AIRTEL POSTPAID NO 9960141041. FOR THE MONTH OF JAN/FEB I HAVE BEEN WRONGLY CHARGED FOR MMS AND OTHER CHARGES. I HAD A LONG DISCUSSIONS WITH YOUR EXECUTIVES FOR THE SAME. ON 11TH MARCH I AGAIN HAD A DISCUSSION WITH EXECUTIVE REF NO 1463348449. HE ADVISED ME TO PAY ATLEAST 2000/- AS BILL AMT AND HIS SENIOR PERSON WILL CLEAR MY ISSUES IN NEXT 2 DAYS. TILL DATE I HAVE NOT RECEIVED ANY CALL FOR CLEARING MY DOUBT. I AM VERY UNHAPPY WITH YOUR UNPROFESSIONAL APPROACH. THAT MEANS YOU ARE NOT CONCERNED ABOUT OUR PROBLEMS. IT IS NOT AT ALL EXPECTED FROM COMPANY LIKE AIRTEL. I HAD A LONG ASSOCIATION WITH YOUR COMPANY BUT CUSTOMER SATISFACTION IS I THINK NOT YOUR PRIORITY. MONEY IS NOT ISSUE BUT CUSTOMER IS GETTING NEGLECTED IS CAUSE OF CONCERN FOR ME. LEAVE IT.......

ABHAY
AMRAVATI (MAH)
9960141041
manni anand
 
Mar 21, 2014

want two deactivated

I want to deactivate my account no.16523602 .pleace deactivate my account and its plan
sahani404
 
Mar 21, 2014

wrong commentment

dear sir,
my name is Seeta Devi Adalat Sahani,
today i am was complain by the commentment of the company............
my sim convert to airtel and that company said me u local&std call and msg are unlimeted and internet package also but the consider was call to custmer care they said this vocher is not valid..........
I am convert my sim vodafone to airtel........that time the the employee said me we give You best plan on airtel and you sholud convert the sim.When i was convert my sim that commentment is not working.Rs999/- vocher plz check and tell.
dear sir /madam ;
You shoul complete your promiss.......bcz madam is calling me at 10 time in days and said convert the sim toyour wife name then you will get best plan and your employee come to my office take the all the documents...................and plz undersatand the my peoblm and do something..................
Regard,
mob:-9324289168
email:adalatsahani@gmail.com
viswanatha raju bhupatiraju
 
Mar 21, 2014

value addad service- amount is high

my mobile no is 9866619000 post paid. I am on my 299/- monyhly plan. In my latest bill (from 19th to 19th) message received yeaterday with an amount of Rs.1,437.31. my enquiry with your out let revealed that internet usage is high. about 41MB extra usage which costed me Rs.410/- plus sms usage etc, etc. with regard to GPRS usage I never used net out side of my house. I have got Wi-Fi connection. I use net with my mobile ( IPhone 4S ) in house only.In emergency occations only I used Net out side of my house through "Mobile Date" on. With out my knowledge VAS has gone above Rs.900/-. To day I have changed my bill plan slightly. except exeeding my talking minits, the rest of amount is definetly extra & that too w/o my knowledge. Pl deduct that extra amount Rs.900/- & above. & send the revised frresh bill. Thank You. Yours VISWANATHA RAJU. BHUPATIRAJU.
INDRAJEET GUPTA
 
Mar 20, 2014

no network no bytes

my no 8127509595 postpaid conection since 22july 2013 but no signal no bytes hence complaint 412 bar mob se per aaj tak smasya salb nhi huee
gads
 
Mar 20, 2014

Internet /facility

Dear Sir/Mam,

Our Relationship No:1088663192

We need Internet Facility for the following Numbers:
8220162445/8220162450
gpsingh_hydro
 
Mar 19, 2014

airtel broad band bill

Dear sir, I got my Broad Band services suspended (sleeping mode) for 02 months ,starting from 18 October 1993 after settling all my dues including Rs. 200/- as suspension charges. But late I got the billing charges for month of Oct. and Nov. also whereas during above said period my connection was suspended and no body stayed in my house.You are requested to kindly look into the case and pl. send me the latest corrected bill,so I may deposit the same.
Thanks
Gyanendra Pratap Singh
9717286060

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