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121@in.airtel.com

India,
Haryana

Consumer complaints and reviews about 121@in.airtel.com

Khushi Turr
 
Nov 5, 2013

lines not in process

lines are not in process look into this matter.
dr n a mohammed
 
Nov 4, 2013

new airtel mobile connection

i had taken a connection of airtel mobile from promotion counter at yenepoya medical college , and now regretting for getting one, i had a little problem with my postal address for which the person incharge asked me to submit few document and then gave me a connection,as my new phone had a provinice for micro sim i had gone to a mobile showroom and the person cut the sim in a wrong direction, i contacted the airtel showroom and spoke to them and got a reply that i should be contacting the person who gave me the connection and the worst part is that i had not called the confirmation no after getting the sim. The person who i had contacted assured me get a new sim but after a week of wait i some how adjusted the cut sim with the remaining sim using another mobile confirmed my activation, then i went to the airtel showroom and as i had told u about my address the person i spoke asked for my proof and document, i again contacted the person who had given the connection and he giving false hope that he will get the sim or saying he is busy with his personeal work or not picking the phone, finally i sent an sms to him requesting him to cancel my connection and was no response from his side and now my mobile bill comes of Rs 84 and change ,generated on 22 nd october, i again called him for which he responded for the !st time telling he will do the needful, then as usual not responding the person is mr Rajesh no 9731601010 ,pls do the needful,my mobile no9741659232 Dr N A Mohammed
bonda
 
Nov 1, 2013

wrong information from sales person

Hi my name is santosh kumar i am a new user for your Airtel postpaid connection and my number is 9840661894. And bill plane name is Corporate SS 349 CUG .When i apply for your connection that time your sale person info me that 15000 min is free any network (local and STD).But when i inquired from your help line then info me that in Plane only local is not in STD .
Why your sales person gave me wrong info . Pls do some things .


pls reply me soon my email id is santoshkumarsrm@rediffmail.com
sdskhokhar
 
Nov 1, 2013

9958765535, complaint regarding mobile no. deactivation

Dear Sir/ Madam,

one of your executive from Airtel Broadwin Located at Peeragarhi
paschim enclave 2nd floor building no.10 has approached me for
conversion of my prepaid connection to post paid connection on 09 OCT,
2013 and on 10 OCT, 2013 has collected the required documents
alongwith the charges of Rs. 250/- (to be adjusted in the prospective
bill) from me for the said purpose. The executive has assured me that
the whole process will take 2-3 days only. However since then 20 days
have passed, and on 31 Oct, 2013 I have received the message from
Airtel that my request is in process and therefore my no. will remain
deactivated for a day i.e. till midnight of 31/10/2013. But till now
my no. is in deactivate state. i have reported the problem to the said
service centre but have not got any positive response.

So, kindly resolve the problem, process my request and activate my no.
asap. Also i would request you to take strict action against the said
DSA for false commitments.
jasthi phani
 
Nov 1, 2013

out going bar

3 days i am
no
s responding
poor service my no 9000000443
ravindra4474
 
Oct 31, 2013

reduce the amount

hello sir
im ravindra my number 9989727799 this number presently suspended pls reduce the amount i will pay and again use my number sir please reply me to ravindra.gpl@gmail.com
p.sreenivaskumar
 
Oct 31, 2013

complaint reaction enquiry

p.sreenivaskumar

Aug 5, 2013
billing of mobile
Dear concerned manager,
Myself P.Sreenivas kumar having mobile no 9866638581,as sreers.airtel people made a call and given details for post paid connection in April,2013. but we are interested in only about group plans for our family members, as the given information was given that the CUG plans for only companies not for individuals and they suggested let go for friend and family group.as they had given instructions we taken for these 7no's for your ready reference ( 9866638581-Rs 249-00/-, 9949792304-Rs 149-00/-, 9949741074-Rs 149-00/-, 9866638581-RS149-00/-, 9948899590- Rs 149-00/-, 8008119909-Rs-149-00/-, 99081719909-Rs 149-00/- ) .
as we check the bills suggests that all no's are not getting the given plan,thats why we had complained to your 121 staff after so many complaints ( and given problem rectification date on 5th August 2013 ). given response for the complaint no 52073283 dated 03.08.2013 by Baby ,as they called by the no : 9652919222 today and given the information that the Friend&Family group must be a maximum of 5 no's not to exceed.

how the Airtel people giving the lapse information to the customers "I had mention that we are happy with our pre paid connection and if may have got any kind of group facility then only we will get in to post paid , As Premalatha named lady called with a no - 9704678874,now Laksmi named lady is using the same no of sreers.airtel.then she gave me a suggestion for F&F plan .
Now we want the plan will have to be for all of our individualls ,other wise what the Response from your Network ,we want the solution are feed back no's mail to sreenivaskumar.padala@gmail.com.
For this how many days you may take please reply with the solution.
it was the complaint given on 5.08.2013 but even upto date we had not received about any kind of action taken by you and what is the response you taken about our request please give the status , this is not fair of your complaint system . what is the meaning of a complaint in your system a customer is not satisfying about your system .
krishanbhumidevelopers@gmail.com
 
Oct 31, 2013

REQUEST NO.40041970 CLOSED WITHOUT SOLUTION

Dear Sir/Madam,
Reference to the subject request, it is really disgusting that my complain has been closed without initiation of any kind of action.
Hence it is re-requested to kindly look into the matter and resolve.As discussed on telephone number of times regarding change of landline existing number with new better number, has not been actioned so far.Inspite of that representation from the staff was disgusting. Your urgent intervention is imminent even otherwise it will lead to disconnection of the existing connection. So hopefully , looking forward to have a constructive response from your end at utmost priority. Pls find the details of existing number as appended below :-
1.SURENDER DHOUNDIYAL
2. # 01145536966
With thanks and regards,
Surender Dhoundiyal
8800733777
ruhuljnu
 
Oct 30, 2013

Balance and data deduction

Hi,
this is to be note that my mobile no. 9971709635, using 3G data.
it's unfortunate that I am using Airtel connection. When I was checked my last balance last night it was 379/- and mobile data around 400MB, but at the morning i found my balance 3/- and 0MB data, that means my all balance around 376/- and 400MB deducted last night, although i didn't use my mobile phone. it was closed. when i called 121 my Aman replied me when i was not satisfaction with his answer my call was transfered to Ms. Ritu. then she answered me that all the balance and data deducted due to its use, when I asked her about the detail of use she refused saying we have no details about that.
so i request to plz reply my mail and tell me if it is possible to surf the mail after the closing the phone, if not then where is my balance and data.

regards
Md Ruhul Islam
kumarnaresh
 
Oct 29, 2013

complaint about wifi

Hi I m Naresh kumar, my airtel fixed line number is 01143052636 and account number is 7007366059
My connection has been not started yet.Even I pay all my previous bill
Kindly resolve my problem and contact me on my mobile no 9716679929 as soon as possible.
Lakshmi Nambiar
 
Oct 29, 2013

cancellation

My airtel fixedline 04042218306 on Pooja nambiar may be stopped right away .I have registered several requests for cancellation
but has not been attended to till date
Balaji Bala
 
Oct 28, 2013

complaint

i have brought new sim card of airtel prepaid. sim card is activated and then i call 59059 for verification.after few minutes only incoming call are coming no outgoing call and sms. i asked where i purchased my card they said dealer side as no problem with the card. what i am going to do now balaji198960@yahoo.com answer me
Girijashankar
 
Oct 28, 2013

safe custody of cell No. 9840239886

I am a regular user of airtel connection for the past several years. During end of July 2013, I had kept my cell under safe custody, as I was going out of country for a few months and based on the instruction from your kodambakkam office ( Arcot road ) I had made advance amount of Rs. 1000 / - which was adjusted in my July usage. Still I have nearly Rs. 400 / - in my credit. ( I am in 99 plan )
Since your office advised me to mail you during October end for extending the safe custody period to another three months ( Nov. 13 to Jan'14 ), I request you to do the needful and send me mail confirming the action.

My cell no. 9840239886

Account No. 100-100385088


Shankar
archana anand
 
Oct 27, 2013

smartbyte charged in bill while we have not used 01145605926 is landliune no,

sir ,my landline no. is 01145605926 .bill dated 18 oct 2013 includes a charge of 449 rupees for smartbyte request on 26 sept (as informed by ur executives on121 ) my son was down with dengue nd we have not made nd confirmed any such request. kindly resolve my problem and reverse charges so that ican pay the bill.
))
Mdtabrez
 
Oct 26, 2013

incoming calls barred

Dear sir I have airtel sim with no..9945597455. But since long time I did not use it.. And now a day while inserting sim card is activated.. And out going calls is available but incoming calls are barred what can I do please help me. my mail id is mdtabrez.tmk@gmail.com
ningu
 
Oct 26, 2013

08971793259

change of plan
hi im Ramesh pachchinavar, my airtel postpaid plan has been changed without my knowledge. now I would like transfer that plan from 299 my plan to 249 corporate plan. kindly send me reply mail to ningu.pachi@gmail.com
Capt. Y.S.KOHLI
 
Oct 26, 2013

not subscribed even then being charged for internet usage

I have not subscribed to internet usage, I do not have internet connection, nobody is sending messages from internet, I have been charged and being charged , I have switched off my mobile because of this swindling, I will be forced to go to consumer court to get my refund of money deducted
msk elangovan
 
Oct 25, 2013

9894650896

i am using samsung dual sim phone ,i am use second sim in 2g but bill in first sim so please help in my last month bill reduse
i am using airtel sim past 10 year
harishneeraja
 
Oct 24, 2013

e -Bill not getting for postpaid Broadband #9611666113

I have serious concern for the below number and nobody is responding.

9611666113,

Concern: Not getting bill from past three months.

Until I get a bill I cannot pay bill as I can claim in company only after getting bill.

I came to know from your executive that email has been edit in between by some one

Below is the correct , please update and send me the bill.

Harishs.s@ge.com
balusiva
 
Oct 23, 2013

nota actvatied my offers

Hi i am sivakrishna my no 9652491762 ur given offers are 3000sms 2g data 2gb and 400 local mints but not activated this offers i am not interested for postpaid i am continue prepaid
sathish rishvan
 
Oct 23, 2013

change of plan

Hi I am R.Murthy. My airtel broadband plan has been changed without my knowledge. I like to change my plan to 699 unlimited with 2mbps speed. pls send the reply mail to sathishjbas@gmail.com. And also I want to point one more complaint. Often the network connection is not working. And also the landline is also not working sometimes. Pls check these problem also as soon as possible
9740121818
 
Oct 22, 2013

change my plan

I want to change my tariff.. So kindly send plane through my register email id..
ramasureshn@gmail.com
ABISALT
 
Oct 21, 2013

POSTPAID

ABILASH MY NO IS 9840894193 HAI SIR THIS ABILASH I GOT AIRTEL POSPAID ONE MONTH BEFORE BUT ITS WAS STILL NOT ACTIVATED AND THE ANOTHER THING IS TO REMEMBER I GOT SIM BY AGENT HIS NAME IS BALAJI AND THAT COMPANY NAME IS VWINS SOLUTIONS PLZ GET AS SOON AS POSSIBLE MY NO IS 9840894193
ABISALT
 
Oct 21, 2013

POSTPAID

HAI SIR THIS ABILASH I GOT AIRTEL POSPAID ONE MONTH BEFORE BUT ITS WAS STILL NOT ACTIVATED AND THE ANOTHER THING IS TO REMEMBER I GOT SIM BY AGENT HIS NAME IS BALAJI AND THAT COMPANY NAME IS VWINS SOLUTIONS PLZ GET AS SOON AS POSSIBLE
mithunasok
 
Oct 21, 2013

bill is not displayed

sir, i paid the bill but it is not displayed in my email. i want to claim amount through that bill from my company, so kindly display the recipt.

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