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Aircel

India,
West Bengal

Consumer complaints and reviews about Aircel

Amank9521
 
Jun 9, 2013

not active

Why pocket internet pack 7 service is not athorised in my mobile.?
User1714418
 
Jun 9, 2013

3G services not deactivated.

Aircel has a pocket Internet pack 0f Rs.98.With this pack they give you 1GB of 2G Data+300 MB of 3G Data.So in Oder to use 3G Data you have to activate 3G and in the same way to use the 2G Data you have to Deactivate 3G services i.e.come back to 2G.I Recharged a Rs 98 Pack and activated 3G by sending an sms START 3G to 121.After using my allotted data i send a request to deactivate my 3G by a sms STOP 3G to 121 on 31/05/2013 at 7:49 pm but they did not deactivated my 3G.From that they onwards I have sent 5 to 6 more request.Not only that I also called Aircel Appellate Authority(West Bengal) and he promised to solve the problem but he didn't.I then called on 198 and registered a complain and they also gave me a reference no-1-13002395218 and promised to solve the problem within 24 hours but didn't.And before 24 hours they send a sms that Your complaint has been resolved but it actually is not solved.My Mobile no is 8906172441.
Sir kindly solve this problem and take strict action.Due to this problem I have lost many precious minutes of my life and also money on calling customer cares and authority.I also want these money to be refunded.Also to mention here that customer Care authority dont pick up phone and if they do they say call there or send a sms and one said we cant do anything.
Ariz Waqar
 
Jun 8, 2013

3G services not deactivated.

My Mobile no is 8906172441.
Aircel has a pocket Internet pack 0f Rs.98.With this pack they give you 1GB of 2G Data+300 MB of 3G Data.So in Oder to use 3G Data you have to activate 3G and in the same way to use the 2G Data you have to Deactivate 3G services i.e.come back to 2G.I Recharged a Rs 98 Pack and activated 3G by sending an sms START 3G to 121.After using my allotted data i send a request to deactivate my 3G by a sms STOP 3G to 121 on 31/05/2013 at 7:49 pm but they did not deactivated my 3G.From that they onwards I have sent 5 to 6 more request.Not only that I also called Aircel Appellate Authority(West Bengal) and he promised to solve the problem but he didn't.I then called on 198 and registered a complain and they also me a reference no-1-13002395218 and promised the problem within 24 hours but didn't.And before 24 hours they send a sms that Your complaint has been resolved but it actually is not solved.My Mobile no is 8906172441.
Sir kindly solve this problem and take strict action.Due to this problem I have lost many precious minutes of my life and also money on calling customer cares and authority.I also want these money to be refunded.Also to mention here that customer Care authority pick up phone and if they do they say call there or send a sms and one said we cant do anything.
Kabir Gazi
 
May 12, 2013

Falure MMS Link

I can't open the MMS link from my mobile.
manibharathi
 
Apr 30, 2013

mms

i want my mms
manibharathi
 
Apr 30, 2013

mms pic not getting

I have a mms from http://mmcp.mms.aircrl.in:8080/mmcp/c?url=mmc1&p=c4xgnq, when I went to the site it shows failure, why I can't see the mms? my no. is 7200269650, and sender no. is 8508641026
abusiddique0302
 
Apr 26, 2013

Mms

I have a mms from http://legacy.dwl.co.in:8080/mmcp, when I went to the site it shows failure, why I can't see the mms?
my no. is 8099787884, and sender no. is 9613637159
Abhi Alwaysforu
 
Apr 16, 2013

subscribed to powerplay

i have not subscribed to any power play..unsubscribe it..my prepaid balance has been deducted,u please unsubscribe it. my number 9614572942
jeet sarkar
 
Apr 12, 2012

students

none
User674349
 
Feb 19, 2012

Mms

i cant open my mms through my mobile
User664564
 
Feb 6, 2012

Mms

passcode ex49ia
User286603
 
Jan 30, 2012

Mms

"Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at aircelsocialmedia@aircel.co.in

Regards
Aircel Customer Service Team"
User658100
 
Jan 28, 2012

Mms

I have a mms from http://legacy.dwl.co.in:8080/mmcp, when I went to the site it shows failure, why I can't see the mms?

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