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AIRTEL DIGITAL TV

India,
Maharashtra

Consumer complaints and reviews about AIRTEL DIGITAL TV

marutitel
 
May 12, 2016

No Signal is being shown on TV; Signal strength showing 40

my airtel DTH ID number :3017554875 my contact number ;9885593926

this the most pathetic service I got from Bharti. I received an error code B001 in the evening and on TV screen its saying signal locked and when I called customer care they say you have to Pay RS 150, I ask why should I pay suddenly I received an error code and its your equipment. On the top of that customer care has that audacity to say you have to pay 150,its our PROCESS this is absolute insane. More over when I ask the Customer care Rep. to transfer me to a manger at first he hung up on me, then i called again and i spoke to floor supervisor he said we cant help u untill u pay and hung up by saying ill transfer to someone seniorI think the time has come to throw the airtel out of the market.
amit sinha123
 
May 1, 2016

Cheating in Bharti Airtel Ltd. (Sunil Bharti Mittal group) --airtel TV ID 3008718374,

On 17th April 2016 I have sms for movie but movie not came at the cost of Rs 75 . Screen was blank at the time of movie and Rs 75 got deducted. When I complained on complain numbers +91 3344448080 , some telecaller has told that give confirmation on phone I wiill book your movie and Rs 75 will be refunded. Again Rs 100 has been deducted as HD movie request but this time screen was blank again.

Thus Rs 175 has been deducted from my account on 17th April without service of movie by airtel DTH.

Till time I have called more than 10 times on +91 3344448080 but solution has not come. Every time a new tele caller is coming, listening my complain and making me wait for 5-7 minutes and then phone is getting disconnected. Sometimes It is getting communicated by call centre that refund TAT is 48 hours but I am struggling even after 14 days. I have become like a recorded cassette who is playing same story with different telecaller but God knows when I will get solution of Rs 175. I feel company is cheating it's customer, amount deduction without services. And My god what a worst experience of this call centre +91 3344448080 . Absolute cheating and non customer friendly approach.. How can a customer will continue with such a company??????? airtel digital TV ID 3008718374,
amit sinha123
 
May 1, 2016

Cheating in Bharti Airtel limited (Sunil Bharti Mittal Group) amount deduction without showing movie

On 17th April 2016 I have sms for movie but movie not came at the cost of Rs 75 . Screen was blank at the time of movie and Rs 75 got deducted. When I complained on complain numbers +91 3344448080 , some telecaller has told that give confirmation on phone I wiill book your movie and Rs 75 will be refunded. Again Rs 100 has been deducted as HD movie request but this time screen was blank again.

Thus Rs 175 has been deducted from my account on 17th April without service of movie by airtel DTH.

Till time I have called more than 10 times on +91 3344448080 but solution has not come. Every time a new tele caller is coming, listening my complain and making me wait for 5-7 minutes and then phone is getting disconnected. Sometimes It is getting communicated by call centre that refund TAT is 48 hours but I am struggling even after 14 days. I have become like a recorded cassette who is playing same story with different telecaller but God knows when I will get solution of Rs 175. I feel company is cheating it's customer, amount deduction without services. And My god what a worst experience of this call centre +91 3344448080 . Absolute cheating and non customer friendly approach.. How can a customer will continue with such a company???????
mukesh9926
 
Apr 12, 2016

so signal

My id is 3007116454, Registered mobile No. is 9926188590
digital tv show no signal
several time I call your customer care no of Madhya Pradesh 0755 4448080
but every time my mobile balance is deducted without any out come this is your quality of services?
hope you do some thing to rectify this complaint.
plz solved in this problem emediatly
pradeep khpobragade
 
Mar 24, 2016

airtel dth set up box

my customer id is 3013490004. my Airtel dth connection repeatedly showing the message NEW SOFTWARE BEING DOWNLOADED. although I continuously keep the power on for 2- 3 hours to get download, it doesn't get complete and again the error message remains there itself. I also called up customer care executive on 24th march in the afternoon, she said your address is updated and complaint is registered also I would receive the service engineers number within short duration. but even after 5 hours I didn't get it. this problem I had been getting since the new installation and I had personally asked after installation but everyone gives answers of no use saying it will clear on its own. everytime you charge for service, but in return only half problem is solved. now since the I couldnot using the airtel dth you shoul not deduct my available balance on account. I would like to know through this platform, when your engineer is going to correct my problem? why i should pay when I cannot enjoy the services for the duration till the dth problem is not solved? kindly help me ASAP.
THANKS.
registered mobile no. 9820961117
S.B.Dhote
 
Mar 10, 2016

No. Signal DTH Tv

My id is 3004979135
Registered Mobile No. is:9926598299
NO Signal ,I several time call your customer care No. of Madhya Pradesh 0755 4448080 but nothing is happen only my mobile balance is deducted every time this is your quality of services?
hope you rectify this shortly.
S.B.Dhote
 
Mar 10, 2016

Digital tv dth no signai

My id is 03004979, Registered mobile No. is 9926598299
digital tv show no signal
several time I call your customer care no of Madhya Pradesh 0755 4448080
but every time my mobile balance is deducted without any out come this is your quality of services?
hope you do some thing to rectify this complaint.
Pranoti@11
 
Feb 15, 2016

Balance is finished before it's last date

My registered mobile no. is 9425092132 and airtel digital TV ID is 3000415794. we have recharged it on 27th-Jan-16 for 1 month but it has been ended before 13th-Feb-16 not even completed 20 days.

ATM
26JAN16 ELECTRO 02:26:33
IN401556INR 254.00
BHARTI TELEMEDIA LTD
A89504725
ATM

Can you please check it ans revert as soon as possible.
vklandran
 
Feb 14, 2016

No Signal & Signal Locked B001

Showing No Signal and signal Locked
My Air Tel customer ID is :
3018886832
vklandran
 
Feb 14, 2016

No Signal & Signal Locked B001

Showing No signal and signal Locked . No any Channels are showing at all.
Coustomer ID is : 3018886832
hanatharesh2712
 
Jan 26, 2016

B001 error

my id is:3018424201
I received an error code B001on TV screen its saying signal locked and when I called customer care say its for rain or cloud but today no claud, no rain, clear sky, no wind at all but still showing error B001 and called service person say signal lock by company and costumer not reply . Kindly resolve it at an earliest. the issue is from your side so please do it needful into matter immediately. We got bored in this your Airtel digital TV facing the same problem. this is my final request to you. My registered mobile number is 9978113511.
Subash Ranjan De
 
Jan 13, 2016

No Signal

When I switch on my receiver of D2h then it will start showing on the screen of TV NO SIGNAL due to bad weather , bad connection , etc upto 10 minutes after that it will be on position. Not only for I every body facing this problem so it should be checked from your side and should be remove this problem immediately. My D2h ID No.
parthsarathi
 
Oct 15, 2015

airtel some of channel blank screen

I am facing issue of some of the channel as blank from last 10 days today 15th oct called customer care and asked about issue ..
They are mentioning it is to be visited by field engineer and I have to pay him 150 rs .
It is clearly a soft ware update issue many other client are facing see the below link .
Also in complain board the same issue is been mentioned .. I am paying for blank channels , I have to pay for field engineer , subscription etc . Customer executives are also not doing their job correctly .

My registered mobile number in airtel is 9176688552

See the similar issues
https://www.youtube.com/watch?v=gLsqlkwPfKg

not happy with service of airtel atol
parthsarathi
 
Oct 15, 2015

airtel some of channel blank screen

I am facing issue of some of the issue as blank from last 10 days today 15th oct called customer care and asked about issue ..
They are mentioning it is to be visited by field engineer and I have to pay him 150 rs .
It is clearly a soft ware update issue many other client are facing see the below link .
Also in complain board the same issue is been mentioned .. I am paying for blank channels , I have to pay for field engineer , subscription etc . Customer executives are also not doing their job correctly .

My registered mobile number in airtel is 9176688552

See the similar issues
https://www.youtube.com/watch?v=gLsqlkwPfKg

not happy with service of airtel atol
Luv sisodiya
 
Aug 6, 2015

signal lock B001 Error show

my id is:3007088696
I received an error code B001on TV screen its saying signal locked and when I called customer care say its for rain or cloud but today no claud, no rain, clear sky, no wind at all but still showing error B001 and called service person say signal lock by company and costumer not reply . Kindly resolve it at an earliest. Every year we faces this type problem. the issue is from your side so please do it needful into matter immediately. We got bored in this your Airtel digital TV facing the same problem. this is my final request to you. My registered mobile number is 9977773702.

Regards
Sanjay
rajeshprajapati1983
 
Jul 29, 2015

No SIgnal Error code B001 on TV Screen Airtel

No SIgnal Error code B001 on TV Screen Airtel
I am from Rajesh Prajapati, Gujarat here today no claud, no rain, clear sky, no wind at all but still showing no signal 7 error code B001. my Airtel Customer ID is 3011096264 I am using Airtel Digital Tv since past 3 years. Kindly resolve it at an earliest. Every year we faces this type problem. the issue is from your side so please do it needful into matter immediately. We got bored in this your Airtel digital tvfacing the same problem. this is my final request to you. My registered mobile number is 9898299229.
Sonia Chari
 
Jul 13, 2015

No SIgnal Error code B001 on TV Screen Airtel

I am from Marcel, Goa here no claud, no rain, clear sky, no wind at all but still showing no signal 7 error code B001. my Airtel Customer ID is 3002719241 I am using Airtel Digital Tv since past 5 - 6 years. Kindly resolve it at an earliest. Every year we faces this type problem. the issue is from your side so please do it needful into matter immediately. We got bored in this your Airtel digital tvfacing the same problem. this is my final request to you. My registered mobile number is 9673242880 but now i want to register another mobile number is 9049558021. i want to replace this new number instead of 9673242880.
ritu yadav
 
Feb 3, 2015

airtel dth tv

How to remove signal lock?
Manisha12345
 
Dec 7, 2014

No Signal error

My Customer ID is 3005069288. I am also facing the same error "No signal B00" since 5 months in many channel, but not for all channel.

I also called several times the customer care to resolve the issue, but they are asking to pay for it (engineer visit).
If the same error and problem is faced by almost all part of India, it is not the individual setup box or cable connection problem in a particular house , but the issue is from Airtel broadcasting related and it has to be resolved by them only without charging any fee for it.
singamgopalreddy
 
Sep 11, 2014

reinstallation and no responce

Hi,
My name is gopal reddy .My mobile no 8939622723, My ID is 3005017822, i login the complaint by 2 months back for reinstallation, still there is no responce, how many times i call to customer care, is this the service of airtel. if my problem is not solve within 6pm iam going to raise the case in consumer court. my balance also was there, that is also expaired.so if my connection is resolve whatever the amount( 80rs) is lapsed. for the same amount also should recharge your side. please give me reply as soon as possible.other wise am going to take action.


Regards,
sailaja
WeKnowTh
 
Sep 7, 2014

error code 001

The great mistake I made was buying this idiotic stb from Airtel...it keep on showing me error code 001 even though sky is clear...and when I asked cc they need 150 rs to reg a complaint..I think they are in loss so they need to beg from us...anything technically can be done manually from our end to rectify this??or else just throw this idiotic stb away and buy an awesome tata sky stb...
Airtel1
 
Jul 16, 2014

Airtel is showing is no signal error B001

My ID: 3003058519

My Airtel Dish TV is showing no signal and error code B001. I am using airtel dish since past 4 years. Kindly resolve. There is no point paying for complaint addressal when the issue is from your side and no fault of us.
edwardsdurai
 
Jul 3, 2014

Error code: B001 No signal Airtel dish tv connection

Error code: B001 No signal Airtel dish tv connection
I'm Edwards from Chennai, here No cloud, No rain, Clear Sky, No wind at-all, from 06:00pm to 10:00am (night to early morning) this message is only displayed. I'm using Airtel's SD connection for the past 1 year and 1 months only. Is there any one from Chennai, Keelkattalai / Madipakkam having the same issue? This is for the past 1 (one) week.
Pritpal
 
Jun 18, 2014

no signal

My ID: 3007822976

My Airtel Dish TV is showing no signal and error code B001. I am using airtel dish since past 3 years. Kindly resolve. There is no point paying for complaint addressal when the issue is from your side and no fault of us.
akshitaswarup
 
Apr 15, 2014

Error B001

this the most pathetic service I got from Bharti. I received an error code B001 in the evening and on TV screen its saying signal locked and when I called customer care they say you have to Pay RS 150, I ask why should I pay suddenly I received an error code and its your equipment. On the top of that customer care has that audacity to say you have to pay 150,its our PROCESS this is absolute insane. More over when I ask the Customer care Rep. to transfer me to a manger at first he hung up on me, then i called again and i spoke to floor supervisor he said we cant help u untill u pay and hung up by saying ill transfer to someone seniorI think the time has come to throw the airtel out of the market.


Why should I pay when its not my mistake

I need an urgent solution for this. I m not paying that is clear

cus id 3011863623

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