Sir, i recharged my airtel number by 145 2g net but still they deducted 369 rupees from my main account. Their attitude is so irresponsible that they are saying i am free to go customer care or wherever.they have harassed me by doing so before also but at that time atleast they gave my money back but now they are saying they wont give me my money back. I feel very much harassed.

Dear Sir,

Namaskar!!

today when i recharge my no. 9950151535 through the online recharge . it shows that recharge is not successful . but my Rs 200/- balance is less or debit from my account. but till i have not get balance . i have send details
7/03/2013 20:06:05 07/03/2013 18144 NET TXN: BILLDESK MYBK2938252574 200.00 0.0

recharge status which are shown on your airtel website when i recharging my account..

transaction message : Dear Customer, the transaction for online recharge of your airtel mobile could not be processed. Try online recharge using another bank account or another mode of payment.
Please check your bank account before initiating another transaction.
transaction id : 934172
recharge amount (Rs.) : 200.00
mobile no. : 9950151535


so please help me.

dear sir ,
todays i m recived a call the no9950453233.. he told me that i m calling from airtel. and told me that u get a gift voucher gift is ur calling rate A2A =free and other call rate is 10p/minute,, i send a message*141# ..and i have charged 500 ,, plzzz help me sir by phone....

Rs. 63/- Deducted from my main A/c balance as auto renewal charge of monthly sms pack, but service not activated. After complaining for 7-8 times to airtel customer care but still I have not got the refund of deducted amount or sms pack not activated yet

Rs. 63/- Deducted from my main A/c balance as auto renewal charge of monthly sms pack, but service not activated. After complaining for 7-8 times to airtel customer care but still I have not got the refund of deducted amount or sms pack not activated yet.

sir my airtel mobile no 8290638947 recharge with RS 98 but not give my internet data 1GB and validity 30 days recharge date 13-01-13
sir resolve my problem

Airtel is deducting rs 1/Day from my prepaid account for discounted call rates,from my account while I am talking to company to stop this and impose normal call rates again, but they are happy to deduct the amount daily this is not fair.

I hv been charged Rs. 99 for purchasing airtel hotty naughty pack
while surfing on net which i was not wiling for,
lodged complaint to customer care on 17/12/12 on the
day of deduction
got no positive response
kindly do needful n refund my money

I am already communicating with the support team of AirTel for they stopped my service without any reason. This is the e-mail I sent them. But each time I'm getting a reply from them saying that my sim no is not a valid airtel number. This is a pain. Worst customer support, not expected from AirTel atleast.

My Query code is : [|BAL|Qrc114121213121112643573|]
Following is the email I sent them.

Dear support team,

I am feeling really frustrated for I have to do a written communication with you, I wonder the complaint should have been solved verbally. This is my worst experience with any mobile operator.

ISSUE:
My prepaid airtel SIM# 9929736xxx (hidden on this online post for privacy reasons) stopped working suddenly on yesterday evening. (evening of 13th Dec 2012)

I called your complaint helpline number (198) thrice. And each time, I was given a different reason for this. It seemed to me that your complaint handling team is very poor in customer complaint handling and they hardly had any knowledge of what the problem actually was. Any support from them can't be expected at all.

Anyhow, today I called a few of your nodal officers, there responses were even worse. A lady nodal officer (I don't remember her name) even put off the call in between the conversation when she couldn't handle my complaint. This reveals how customer friendly you actually are.

One of your nodal officer told me, that this no. is not registered with airtel, this is an AIRCEL no. !!! I was shocked to hear this, as I had ported this number from AIRCEL to AirTel 3 months back!!!

I surprise why I wasn't told this when I was recharging my cell constantly during these 3 months. I must have recharged for more than around Rs. 1000 during this period, and was using your services seamlessly. (I even got a top-up of Rs. 200, a day before.)

I request you to provide me an acceptable reason for this, and start my service as soon as possible or I will use all the legal options I have.

Consider this mail as warning not just a request.

A reputed name like yours isn't expected to be doing such things.


Looking forward in anticipation,
Sagar Gupta
9929736xxx

I recharged my airtel number 9829030601 with rupees 79 to reduce call rate and it got rechaged but i could not get the benefit...now i want my money back but company refusing.