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Airtel

India,
Chandigarh

Consumer complaints and reviews about Airtel

User823
 
Jun 7, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

Dear Customer (amanjeetsingh1063),

We would like to inform you that your concern listed 18 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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User823
 
Jun 7, 2011

deduction of charges

Dear Customer ( randhir monga ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User447902
 
Jun 3, 2011

GPRS rs 98 Plan activated but not working since past 9 months

i have got in touch in your Nodal Officer and my issue hasn't been resolved yet.
he told me that he would reply by 6th june and he hasn't. so lets see.
All the details i have given to him
User823
 
Jun 3, 2011

GPRS rs 98 Plan activated but not working since past 9 months

Dear Customer (docnerwal ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Jun 2, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

Dear Customer (amanjeetsingh1063),

This is to inform that your concern listed on 18 April 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User455656
 
Jun 2, 2011

without subscribing cutting money

R.Vignesh

I have the same PROBLEM, it is like a VIRUS, pls DO SOMETHING
9677028530 is my phone number
User823
 
Jun 1, 2011

deduction of charges

Dear Customer ( randhir monga ),

This is to inform you that your concern listed on 29 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 30, 2011

GPRS rs 98 Plan activated but not working since past 9 months

Dear Customer,

This is to inform you that your concern listed on 27 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User439816
 
May 29, 2011

deduction of charges

sir,
Two times i have contacted customer care for deduction of charges for value added service which is activated unknowingly .customer care person told me that ur service is deactivated but still i am gettig messages of cutting the charges.pls help.
User447902
 
May 27, 2011

GPRS rs 98 Plan activated but not working since past 9 months

Dear Sir/Mam
this is to bring to your kind notice carelessness of Bharti Airtel Ltd Punjab Circle.
I have been with Airtel since the past 8 yrs.
in first week of sep 10 ie 9 months ago i had purchased a new handest Nokia X6, so after having bought a new mobile i wanted to get my GPRS activated and i contacted Airtel and they said that they would activate it in 3 days and the pack rental would be Rs 98. so put foreword my request to get it activated.
it got activated but i was not able to browse any website , so i contacted their representative he told me that they would fix it soon but the problem dint get solved.
then i again contacted then he said that he would be forwarding a complaint to the technical dept. and gave me a weeks time to respond week got finished i contacted again and he said give me 3 days more .. and again it didnt get fixed.
so then i also didnt call them for a while .
but after a month or so i again contatced them regarding the issue they said yes that i had complaied them earlier also , he said i again would file a complaint and gave me serice request number and again a weeks time was asked from me to rectify the issue. but after repeated call and complaints my problem didnt get solved.
so i posted on www.consumercourt.in and i was contacted by their noida manager regarding the issue , he told me to get my SIM swapped and i did that and again it didnt work, they said they would deactivate the plan and then again reactivate but that alos dint soleve the problem.
Then there was no respnse from their side.
and once again e mailed them they said they would solve the problem as soon as possible.
but from then on no contact.
a day or 2 ago i mailed the manager nodal office that i m FILING A case in CONSUMER COURT for the HARASSMENT and taking 98 s rent for 9 months and not giving me service ,, then also he didnt reply ,. THIS SHOW THE CALLOUS IRRESPONSIBLE BEHAVIOR on PART OF AIRTEL.
User419874
 
May 26, 2011

CRICKET SCORE

sir,
my name is adesh my no. 8897723430 i have an complaint that iam getting message of cricket i want to stop that can u please help me on that and i got loss due to this messages by cricket score can i get my money back?
User823
 
May 25, 2011

CRICKET SCORE

Dear Ankit Rihal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 24, 2011

message sending failed

Dear apoorva joshi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 23, 2011

Broadband Discontinuation

Dear kuldeep singh,

I would like to inform you that your concern listed 18 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 23, 2011

CRICKET SCORE

Dear Ankit Rihal,

This is to inform you that your concern listed 18 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User439816
 
May 21, 2011

without subscribing cutting money

sir,
withot any subscription to biknirichaler daily iam getting message that you have been charged Rs 5.It may have been subs cribed unintentionally but when contacted to customer care they told no service is active on ur mobile pls help.
User823
 
May 20, 2011

Broadband Discontinuation

Dear Customer,

This is to inform you that your concern listed on 18 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 20, 2011

CRICKET SCORE

Dear Customer,

This is to inform you that your concern listed on 18 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
May 20, 2011

message sending failed

Dear Customer,

This is to inform you that your concern listed on 19 May 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User409781
 
May 19, 2011

message sending failed

You can write complaints or reviews with http://consumer.admanya.com
User436874
 
May 19, 2011

message sending failed

messages are not sendind
User435906
 
May 18, 2011

CRICKET SCORE

Dear Team
My name is Ankit Rihal my cell no. 8968383979
I have been receiving cricket score update from AX543212, I even complete about it to the airtel costumer care to stop the cricket score updates but there is no response from them and it is highly irritating as it drains down the battery of my iphone 4 as it keeps popping on every 15 minutes .. and this is a very small issue but i have faced issue like this with the same company airtel where they were charging me 30 everyday on my other number 9935150394 saying i am downloading game from airtel live..

despite being a mobile app developer i have full technical knowledge as to what i am doing and moreover no app can be downloaded on an iphone from airtellive and on top of that i never open it for a fact .. i stopped all the services but again after 2 - 3 days it wud start 30 ruppeess everyday .. .

this time if this does'nt get solved i have thought of moving on to a higher level and consulting legal advice for the same as that would give me some mental satisfaction as well ..

I want to stop the cricket score updates
User285633
 
May 18, 2011

Broadband Discontinuation

I am continuously requesting airtel for disconnection of my airtel no:0172-4621416 since 7.5.2011 as they are not in a position to transfer my airtel connection to new location. At last on 15.5.2011, I wrote to airtel at 121@airtel.Co.In to disconnect my connection as I do not want want to continue using airtel services due to poor customer support. I made more than 10 calls to airtel customer care but their executives are not able to give satisfactory answers. Moreover I was put on hold for about 4 minutes while contacting to their punjab circle nodal officer's phone on 18.5.2011 at around 2.00 pm.
Further, I informed them that I have left the address registered with airtel and if my connection is not discontinued immediately, I would not liable to pay any biils/ Dues to airtel. If any misuse of this connection happens, it would be the legal obligation of airtel only.

Please help to get rid out of this and my airtel connection be disconnected immediately.

Regards,
kuldeep singh.
0172-4621416
User823
 
May 6, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

Dear Customer (amanjeetsingh1063),

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS
User823
 
May 6, 2011

CHEATED BY SALESMAN & COMPANY

Dear Customer ( kuldeepiitjee ),

I would like to inform you that your concern listed 2 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS

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