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Airtel

India,
Chandigarh

Consumer complaints and reviews about Airtel

User823
 
Apr 26, 2011

CHEATED BY SALESMAN & COMPANY

Dear Customer (kuldeepiitjee ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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User823
 
Apr 22, 2011

CHEATED BY SALESMAN & COMPANY

Dear Customer (kuldeepiitjee ),

This is to inform you that your concern listed 17 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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User397342
 
Apr 20, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

my contact no is 9781574569
User823
 
Apr 20, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

Dear Customer,

This is to inform you that your concern listed on 18 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Apr 20, 2011

CHEATED BY SALESMAN & COMPANY

Dear Customer,

This is to inform you that your concern listed on 17 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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User397342
 
Apr 18, 2011

No Transfer of Postpaid to Prepaid number since more then 1 month

On 19 March,2011, I submit documents at Air-tel Dealer Office sector 37 Chandigarh to Ms Dimple for the transfer of my Air-tel postpaid number to get converted into pre-paid. My number get disconnected since then. It was told to me that the number will be active on 21 March,2011 by max.But number didn't get active as it was showing SIM registration failed.

I visited again Airtel Dealer Office sector 37 Chandigarh, at that time Ms Dimple said it will be active in 48 hrs as she need to update the documents.I left for the time promised.

As still it was showing SIM registration failed, I visited Air-tel Dealer Office sector 37 Chandigarh on 24 March,2011. There I was told to meet Ms Suhani as Ms Dimple had left. Ms Suhani checked the status of my connection and told me that my number is updated as pre-paid in the system but need to change the SIM. I again submitted the document for the SIM change and was told to wait for 24 hrs for new SIM activation. I left for the time promised.

As still it was showing SIM registration failed, I visited Air-tel Dealer Office sector 37 Chandigarh on 26 March,2011.Again Ms Suhani told me to wait for 24 hrs as documents still not updated in the system. I left the premises.

As still it was showing SIM registration failed, I visited Air-tel Main Office sector 35 Chandigarh on 2 April,2011. Their executive took my address proof photocopy and said your number will be active in 24 hrs. I again left.

As still it was showing SIM registration failed, I visited Air-tel Main Office sector 35 Chandigarh on 6 April,2011. Their executive promised me that it was final 24 hrs for activation of your SIM, if still its not active,please call at no. 09878434865(Mr Amitabh/Jatin) for complaint. I left the premises.

As still it was showing SIM registration failed, I called at no. 09878434865 and talked with Mr. Abhishek on 15 April,2011. I again explained everything and after that he did a conference with Ms Suhani that why the number is still not active. In that conference she said that she had already updated the doucments and sent further for confirmation and SIM will get active on 16 April,2011.

As still it was showing SIM registration failed, I called at no. 09878434865 on 19 April,2011 repeatedly but getting no response.

Please I want my number to be active as it was shared with banks, employee, relatives, friends etc
User396279
 
Apr 17, 2011

CHEATED BY SALESMAN & COMPANY

Iam using airtel landline and broadband no-4511986.
1.initially I was cheated by their salesman by saying that this connection is free and Ihave to pay only 500 which will be adjusted in my next bill.once the wiring was done this person asked me to pay for phone and modem.when I REFUSED and thretened for complaining to company.this fellow agreed to give me modem free of cost,which till now he has not given.
2. the phone was installed on 23/3/11 but till now its STD facility is not working.filed so many complaints,frustated,as Ihave to pay the bill without using phone.
User823
 
Apr 9, 2011

BALANCE DECDUTION

Dear parteek sawhney,

We would like to inform you that your concern listed 29 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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User823
 
Apr 7, 2011

Incorrect balance deduction

Dear Priyanka Aggarwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Apr 1, 2011

Incorrect balance deduction

Dear Priyanka Aggarwal,

This is to inform you that your concern listed 29 March. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User823
 
Mar 31, 2011

BALANCE DECDUTION

Dear Customer,

This is to inform you that your concern listed 29 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User375566
 
Mar 29, 2011

Incorrect balance deduction

I am Priyanka Aggarwal using Airtel Prepaid Connection from almost 1 year. I was really happy with the services but from the past few days my balance is being deductedwithout any reason. I have been receiving different messages saying that my money is deducted for activating different packages & downloading different stuff from airtel but i have not done any such thing.
1st message i received on 26th mar where Rs 99 were deducted from my account for downloadingdirt Bike Africa from Airtel. i have not downloaded it.
2nd message i received today where Rs 3 were deducted from my account mentioning the use of WC video pack subscription from airtel. Again i have not used any such pack.
3rd message i received today for renewal of tadkalivesubscription charges from airtel, Rs 20 have been deducted from my account.

And most pathetic I am not able to get in touch with airtel call center. This is really pathetic.
User374764
 
Mar 29, 2011

BALANCE DECDUTION

dear sir,
my name is parteek sawhney and my no is 919878202413.
on 28 and29 march 2011 my balance was deducted twice in a day . first time of Rs.30 and next day Rs. 81 after complain to customer care they told me that they are going to return that amount within 2 hour. but they have not returned yet, they are not responding correctly.
User823
 
Mar 18, 2011

Airtel Mobile

Dear Customer,

This is to inform you that your concern listed 15 March. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
User359622
 
Mar 15, 2011

Airtel Mobile

I am using airtel mobile service. Recently i faced one problem for not providing services even after charging money. after many calls, where i had spend lots of money i recieved a call from service provider as i made a complaint in consumer forum.the matter was sorted out and money was refunded, however no compensation for harassment.Recently on 13 Mar 11, i recieved one message," thanx for downloading i hate love stories..... and u have been charged 30 Rs. I was shocked to know that i ve been charged for something i ve not asked for and even i ve not recieved. i called up last known no of airtel customer care but recieved no response. i had a word with two executives one was mr manoj and second name i don't remember.still no response. I ve spent atleast 8-10 Rs talking to them but i feel they are reluctant in helping the customers. Is this the kind a best service they claim. I want my money to be refunded alongwith compensation.
User823
 
Mar 14, 2011

vulgar hello tune subscription with consent

Dear Abhineet,

We would like to inform you that your concern listed 9 March 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Mar 14, 2011

vulgar hello tune subscription with consent

Dear Customer,

This is to inform you that your concern listed 9 March. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User352493
 
Mar 9, 2011

vulgar hello tune subscription with consent

I have written with consent in subject but it should be without consent.Sorry for inconvenience
User352493
 
Mar 9, 2011

vulgar hello tune subscription with consent

Hello,
I got a hello tune subscription without my consent.This hello tune is so vulgar and I have not sent any message or call to subscribe.This is activated on my corporate no.I have switched off my no. due to this and facing alot of troubles.Please help me out.
Regards-Abhineet
9988207716(my another no.)
User823
 
Mar 1, 2011

gprs not activated

Dear MANISH SHARMA,

I would like to inform you that your concern listed 17 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Feb 22, 2011

gprs not activated

Dear MANISH SHARMA,

This is to inform that your concern listed on 17 Feb. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Feb 21, 2011

gprs not activated

Dear Customer,

This is to inform you that your concern listed 17 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User329057
 
Feb 17, 2011

gprs not activated

SIR I HAVE PURCHASED A NEW HANDSET NOKIA N-8 AND I HAVE GOT GIFT COUPON OF 6 MONTHS FREE SERVICE OF GPRS , WHICH HAS TO BE ACTIVATED AT THE TIME WHEN I HAD INSERTED MY SIM CARD BUT I HAS NOT BEEN ACTIVATED TILL NOW . I HAVE PURCASED SET ON 6TH OF JAN 2011 . I HAVE LOGGED COMPLAINTS MANY TIME BUT THERE IS NO RESPONCE FROM YOUR SIDE . 355944045243755 THIS IS MY IMEI NO. AND I NEED TO MENTION THE COMPLIANT NO. ALSO 013005505200 AND 3011348208200 AND MANY MORE NO. I HAVE IN MY MOBILE . WHAT WILL I DO WID THESE NO.
SO PLZ GET MY NO. ACTIVATED ASAP .
+919915544804
MANISH SHARMA
User823
 
Feb 15, 2011

Outgoing Barred without any reason

Dear Vijay Sharma,

I would like to inform you that your concern listed 10 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User823
 
Feb 11, 2011

Outgoing Barred without any reason

Dear Customer,

This is to inform you that your concern listed 10 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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