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Customer Care303
 
Sep 26, 2016

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airtelpresence
 
Sep 25, 2016

airtel

Dear Customer,

This is with reference to your post dated 22 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.presence@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
airtelpresence
 
Sep 25, 2016

airtel

Dear Customer,

This is with reference to your post dated 25 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.presence@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com

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ajayabarada
 
Sep 25, 2016

Online recharge failed. Fund transferred

Dear Sir,
Again, my airtel app online recharge failed. But fund transferred.
Number Recharged : 8018742173
Bank: State Bank of India
Account Number: 00000020077503030
IFSC Code: SBIN0004163
Transaction ID : GSBI4777875165IG0CTOCIO4
Date : 25 Sep 2016
Amount : 140
Transaction ID : GSBI4779771840IG0CTRJLE0
Date : 26 Sep 2016
Amount : 140
Kindly do the needful to reverse the two amounts Rs.140 + Rs. 140
Thank You.
alexcelcia
 
Sep 25, 2016

Online recharge failed. Fund transferred

Dear Sir,
Again, my airtel app online recharge failed. But fund transferred.
Number Recharged : 8056317473
Bank: State Bank of India
Account Number: 00000030187366649
IFSC Code: SBIN0007635
Transaction ID GSBI4779000816IG0CTQFZN4
Date : 25 Sep 2016
Amount : 359
Kindly do the needful to reverse the two amounts Rs.359 + Rs. 359
Thank You.
alexcelcia
 
Sep 25, 2016

Online recharge failed. Fund transferred

Dear Sir, I have recharged my airtel number through My Airtel App, Fund transferred. But recharge not done.
Number Recharged : 8056317473
Bank: State Bank of India
Account Number: 00000030545448835
IFSC Code: SBIN0000898
Transaction ID GSBI4774083901IG0CTIAEA2
Date : 23 Sep 2016
Amount : 359
airtelpresence
 
Sep 22, 2016

airtel

Dear Customer,

This is with reference to your post, dated 22 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
kalpanajagath
 
Sep 22, 2016

Recharge is not done

My Airtel recharge of Rs.40 is successful and money got deducted from my account. But when i checked my main balance it is still showing low balance and my recharge amount is not reflecting in main balance.
Below is the order ID
Order ID 16092298956

please refund my money as soon as possible
Vinoth. R
 
Sep 13, 2016

Online recharge amount detected but not Topup in my account

My number : 9003485070
Transaction ID : 608188 amount 125 on 11-Sep-2016
Transaction ID : 645095 amount 125 on 11-Sep-2016
Another number 9994118066
Transaction ID : 160911646519 amount 125 on 11-Sep-2016
Please I need amount

Thank you
Vinoth
AMJHKS
 
Sep 11, 2016

money deducted from my account but recharge was not made

TO TRANSFER
INB Airtel AIRTEL_RECHARGE Paym GSBI4742214868IG0CRJPNT7
i made a recharge of 222rs through internet banking to the mobile 9866137943 the money was deducted but was not credited
apkotteeswari
 
Sep 4, 2016

process failed in online top up

i have top up for my Airtel Number 9952369959 through sbi online for 100 rs but the process failed and my amount went
when will you refund the amount.
Monami Banerjee
 
Sep 1, 2016

Recharge not done

I paid for the internet recharge on 31st and I am yet to recieve the msg . Please look into the matter and get the recharge done or right fund the money
Gurleen_kaur28
 
Aug 31, 2016

Recharge problem

I made recharge but its not working that means i am not able to make calls its such an irritating problem please sort it out aur either refund the money
swetha.hr12@gmail.com
 
Aug 30, 2016

Money deducted but recharge not done

I have recharged my phone with online recharge option with an amount of Rs.200. Money has been deducted from my sbi net banking account but recharge was not done, Kindly either recharge my phone or refund the amount.
Recharge txn ID: 160831148573
SBI Transaction Reference Number: IG0CPVMIJ0
Amount: 200Rs/-
spsri
 
Aug 26, 2016

money got deducted but recharge not done

I did a recharge of 175 .........money got deducted but did not receive any confirmation message from airtel since past 10 hours.
kindly solve the issue or else credit my amount
nilman65
 
Aug 24, 2016

Recharge not done

recharge through my airtel app not done

Amount - 145.00
mobileNo: 9730121120

app installed on mobile : 9766128593
Kabichandrachristian
 
Aug 23, 2016

Money deducted from bank account but no recharge to my mobile

Rs. 249 deducted from axis account but no recharge to mobile no 9862713102. I give my details below the massage which i received
Your airtel mobile 9862713102 online recharge txn ID 160823986781 of Rs 249.0 has been initiated. Please keep the txn id for future reference.
Siva varma
 
Aug 21, 2016

airtel money not loaded

i have tried recharging my airtel mobile with 200 rs. but the transaction failed, still the amount got deducted from my account.
Transaction id: 160822480993
Ynitin370
 
Aug 21, 2016

Rupees cridited

I recharged 6GB 3G/4G rs.955 data from my my Airtel account. The rupees are deducted and do not recharged give me refund Otherwise I go to police station .

Nitin Yadav

9053506927

Ynitin370@gmail.com
dsc007
 
Aug 19, 2016

Amount deducted from bank but no recharge received

I made online transaction of Rs. 299 to recharge airtel mobile no. 9958061707 through my SBI account, yesterday I.e. on 19.08.2016. Bank has deducted the amount as the transaction was successful but no recharge has been received. The transaction reference is as under: please refund the amount

GSBI4689604671IG0COAFMU8

D S Chauhan
9711993501
dschauhan.cbi@gmail.com
Jeanette Hmar
 
Aug 19, 2016

airtel recharge through online,transaction failed but amount deducted

Few minutes ago i try to recharge my prepaid airtel twice (8732077641) through airtel online recharge..but both are transaction failed but the amount rs.169 has been cut for both the recharge...please help...
I delete the first recharge massage whichever is cut from my debit acc..but i got the 2nd masage...while i try to recharge it says transaction failed..
""Thank you for using your SBI Debit Card 519XX9887 for a purchase worth Rs169 on POS 470000000218906 at www.airtel.in txn# 964611.""
This the 2nd massage that recieved which shows the amount has been cut...

PLEASE REFUND THE AMOUNT RS.338 IN MY DEBIT ACCOUNT...PLEASE
raghu0305
 
Aug 18, 2016

money deducted but recharge failed

Hi,

I have recharged for 3g/4g airtel mobile internet, amount has been deducted from bank account but recharge is not done..

Called customer care since 2 days but not yet answered my call. its happening repestedly.

One more thing is for broadband/fixed line, i have requested through online, after that got a call from airtel team and they took address details from me and they told that network feasibility is available. airtel representative guy came home and collected documents and amount(extra 100/-) and went off.

he told within2 days it will be done, but nobody came,no call answered, finally customer care i have called and got informed that there is no feasibility in my area.

This is soo worst thing happening, no responsibility taken by airtel.

Mobile calls get failed frequently and mobile internet is so worst.its so horrible using airtel
Suriya m
 
Aug 18, 2016

Deduction of but no recharge

I have recharged my number for 193rs. The money has been debited from d account but I havnt received my recharge yet

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