sir/madam


itz our humble request, plz provide a proper bmtc buses for thippenahalli route near t.dasarahalli there is oly 2 buses that too very very very rare .due to this we people facein many problem.......

hi
I was travelling from Sadashivanagar Police station to Devasandra around 7.30 pm , 9th May 2013. I got into a 500 number bus having registration number : KA 57F 565. I had to give 5 Rs. for my ticket. As I didn't have 5 Rs. exactly I handed over a note of 10 Rs. to the conductor. He wrote 5 at the back of my ticket and gave to me.

I was observing him collecting coins from all passengers and to most of them he was not issuing any ticket; instead gave 2 Rs back, to satisfy the passenger and for not asking for ticket. So I was sure he had enough coins in his bag.

When it was my place to get down, I showed him the ticket and asked for balance. He immediately tore off the ticket and asked me to get down so that he can have 5 Rs . As I was sure that he would have coins in his bag; I insisted on getting my balance.

He started scolding me badly in front of all passengers for not having change with me. I resisted of getting down without balance and finally he took 5 Rs. from his bag and handed over to me. After playing all the drama, finally he handed over change!!

His intention was to take my 5 Rs. as well as the money from other passengers without issuing ticket.
The mentality of these conductors should be changed.

Thanks..

The BMTC conductors in Yelahanka (between the route Yelahanka NES to Attur Layout) especially those working in the bus numbers 401, 401A, 401AA, 401AB, 401AC, 401AE, 401B, 401BC, 401D, 401E, 401F, 401J, 401JA, 401JC, 401K, 401KA, 401Q, 401R, 401RA, 401RB, 401T, 401Y are behaving very cheap with the lady passengers, they speak rudely and touch the ladies on purpose to ask for ticket, today I had a very bad incident while traveling in of of these local buses, I could not make a note of the bus # but the ticket # is H119 659290, I have boarded the bus at dairy cross at 1 30 PM, this conductor was touching me on the shoulder and asking for the ticket, when I questioned him about the behavior he started shouting and abusing me and the driver told me to get down from the bus if I don't want to travel with them. Its high time for BMTC to train these conductors and drivers and teach them how to behave in a decent society, I can understand they have poor education and come from low social economic background, hence it becomes the responsibility of BMTC to ensure these people are trained well before assigning them the task of taking care of public transport.

Sir,

I am Poornima ,Somebody has stolen my wallet in BMTC bus (500 A - ITPL to Bannashankari route ) during 6.45-7 PM on may 6th 2013.
I got down at silkboard junction , while getting down from the bus they have created big trap in bus and stolen my purse from bag.
it is black colour wallet. i had Rs 4600 and SBI ATM card with my name printed and Original PAN card .
This kind of incident is often happening in this route.
Please help me to get my things back.

I was travelling in the 500D today (26th Apr'13) from BTM Central Silk Board to Kalyan Nagar and had collected the ticket from the conductor at the time of boarding itself. After collecting the ticket, I had kept the ticket for an amount of Rs.18 in my handbag and was seated in the front row in Ladies seat. After reaching a certain point, the ticket checker came for a check and was using abusive language to me and was forcing me to produce the ticket while I was still searching for it in my handbag in the crowded bus. The Checker was demanding me to pay the fine while I was searching for the ticket. I kindly informed him that I have collected the ticket and had kept in the handbag. The same was also confirmed to the checker by the Bus conductor. I asked him politely to conduct his round of checking and come back to me and I shall produce the ticket which I had already collected from the Conductor from BTM Silk board Junction.
The checker refused to do that and levied a fine of Rs.150 on me. By then, I found the ticket from my handbag and produced it to him. He, however refused to return the fine amount by saying that I did not produce it to him within the allotted time.

It was very humiliating for me to pay a fine even though I was holding a valid ticket.

The checkers, should be more decent in their communication and should be more polite and straight forward.
I was cheated of Rs.150 by the ticket checker and was not returned that amount even though I produced the valid ticket.

Hi Sir,

Today morning 07:05 AM I departed in the BUS Route#289 Reg.#KA01F3312 from Yelahanka before third stop Dwarakanagar the driver was driving the bus too rashly. I was sitting on last third row seat from back of the bus and the was jumped soo badly that my head hitted with roof of the bus, I felt down on floor of the bus and got hurted on my hand and it was bleeding from my hand. When I told the driver "You are not suppose to drive like this(RASHLY)" then he replied me to go by AUTO instead of BUS and started abusing me in Kannada because I was speaking in English however I can understand Kannada. IS THIS THE WAY HOW YOU TREAT YOUR CUSTOMERS?I am a Software Engineer in Aditya Birla and I Usually I used to travel in BMTC BUS and honestly BMTC service is preety good as compare to other Metropolitan BUS services. BUT what today I have experienced that is also not at all acceptable. I hope necessary actions should be taken to set everything right.

Regards,
Om Prakash
8277123604

Dear Sir/Madam,
I’m a working woman (Bangalorean), who daily travel from Marathahalli to Shivajinagar. We notice that there are not enough buses on the same route especially in the morning from 7.30 to 9.00 am. There are only 2 or 3 (Bus no: 330) buses run at that peak hour. All college student, senior citizens and even a more ladies stand on the footboard and travel.

Sometime its more worse than that is there won’t be any busees between 7.30 to 8.30 where all actually need at that time. Its time of exams for student who curse the BMTC management for the in convenience caused for them.. For many students Shivajinagar is the bus changing point. A lot people who stay beyond Marathahalli comes meets to that stop to catch their route bus(330). And the amazing is after 9.30 am many buses (330) routed from Marathahalli when it’s not much required. Also found that driver/conductor’s wont encourage students getting into bus, hope as they are yearly pass holders.. they scold and tell them to get other bus which is coming back. We request please censure the inhumanity against student of small age.

We all ( more students) kindly request to BMTC management to take immediate action and enables convenience to people by availing more buses on the same route. This part of the people would be really grateful and thankful to BMTC if they arrange a few more buses to this route at this particular timings....please care for the safety of the people.

Thanking you in anticipation for all BMTC organizer/inspectors/management/ employees

Thanks & Regards
By a citizen(Deepa) behalf of more citizen.

BMTC-0420131223-10285
Topic Name Crew Behavior
Problem Name Crew Behavior
Complaint
DATE: 08/04/2013
Bus Route: Kengeri to Electronic City
Bus Reg No: KA 01 FA 1648
Bus Route No: 378

Sub: Worst/rowdy Behavior - Bus Conductor

Hi,
I was travelling from Konanakunte cross to electronic city today morning around 8.50AM(08-04-2013).
Bus conductor(I dont know name) is rudly behaving with all the passengers & he didnot stop the bus any stops & he was pulling everyone to go inside including me & he was treating passenger like animals, i asked him why your are behaving like this? Immedialtely he is "HITTED" to my face & started using all abusing worst words.I am not able to talk anything. It is kind of rowdy behavoir.

Kindly take this as a serious complaint & take immediate action to that conductor.

I am waiting for response from your side.

Regards,
Mohan

I would like to bring to your notice the rude behaviour of BMTC staff at ITPL. There was a rude employee called Mr Manjunath(ph: 97403 12127) who works at ITPL , who allocates the routes and timings to BMTC buses for ITPL employees.
I was allotted bus number 1J which goes via outer ring road. Many times the bus drivers don't stop the bus even after waving my hand at my bus stop (Mahadevapura). I had to wait a long in dust and sun for the next bus if the driver don't stop at my stop. I called up Mr Manjunath and asked about this. He in a rude manner said, go and complain wherever you want , he used bad language.As I am a pregrant and in helpless state, I kept quite. I request you to take severe action on Mr Manjunath and driver / conductor who did not stop bus on request. My company has been paying a good amount for BMTC for safe travel of their employees. Most of my colleagues lost trust on BMTC.

Yes I agree..Bus frequency in this route (Hebbal-Tinfactory-Garudachar Palya-Graphite-KTPO-Vaidehi-ITPL ) has to be increased..Now the frequency is very less.And also last bus from ITPL leaves at 6.30pm which is too early..atlease till 8.30/9pm it should be.I am sure many of us want to avail this bus but due to low frequency we are traveling through marathalli..

Please please please run more buses in this route..This will be a great help..