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Consumer complaints and reviews about BSES

May 29, 2015


I have applied my new meter connection in BSES vide application # 8001818850 before 2 month and BSES executive visit my location and collect document on dt 25.04.2015. but now my new connection pending still.
i was visit our divisional office on dt 28.05.2015 and BSES officer told me that my document is complete but file hold BSES side without any reason. the officer also committed with me that demond note generate today ( 28.05.2015) after lunch.

but now demand note not generate yet.

I want to now that but the reason of delay my new meter connection and what the problem on my side.

App. no. 8001818850
Apr 7, 2015

DWML15072436} [REPLY2] Complaint urgent action taken Pole No VKPPY456SI Very Bad Condition Street Light not Working

DWML15072436} [REPLY2] Complaint urgent action taken Pole No VKPPY456SI Very Bad Condition Street Light not Working
Street Light Not Working Very Long Time
Reminder III Request Pending Very Long this last reminder your side has been no action till date in this regard I Will call Higher Level Authority take action Urgently. {DWML15072436} [REPLY2] Complaint urgent action taken Pole No VKPPY456SI Very Bad Condition Street Light not Working
Main Fault is Pole No VKPPY456SI Street Light not Working in pole light last 25 days. light automatic on/off box not functioning and Box are open position and also inform you high voltage box there without covered on pol 10 to 11 house line in this high voltage box wire out side the crack box so Plese aware this serious problem incident are going any time. I request to you provide one box high voltage transformer and keep every wire in sight the box and one automated light meter with Box in this pol immediately. I complaint your Coutomer care Centre but no body has come to visit on till date pls kindly do urgent basis action taken in this reg

Pradeep Kumar Saxena
RK 52 GALI NO 21,
MOBILE NO 9810634601
Feb 12, 2015

streetlight not working

Street Light in front of house no H-3/15, Bengali Colony, Mahavir Enclave, New Delhi 110045, not working since last few days. Please do the needful.
Aishik Mukh
Sanjay Singh Meena
May 30, 2014


long power cut , many time 7-8 hr , occurring daily only in my block (G-block, vijay enclave, palam)..
due to it, i am not able to study for my competition exam.
and nobody is responding on complain.
sanjay singh
Aug 13, 2013

Street Light Not Working

Jaffarpur, New Delhi

Sub: Street Light Not Working

Dear Sir,

We are living at D-Block,Bengali Colony, Kali Piau, Jharoda Road Najafgarh, There is a Pole No. NJFPA474S1 in front of House No. D-39, Bengali Colony, Kali Piau from which 6 Street light are connected and all these Street Lights are not working for last few days. Light need to be replace for the pole number mentioned earlier 474.

You are kindly requested, please take necessary action.

Thanking you,

Yours faithfully

All Resident of D-Block, Bengali Colony, Kali Piau, Jharoda Road, Najafgarh, New Delhi)
ramavtar sharma
Jul 5, 2013

electricity theft

Dear sir,

This is to intimate you that house address Mr.Gupta, House WZ 1362 A, Nangal Raya, New Delhi-110046 has been using electricity illegally for last 05 years or more .The plot is front-shaped and the nearsed WZ 1361 by Nizam the accused is residing on the first floor. He tear/cut the main yellow cable coming from Pole and taken connection directly from it before the cable enters in the meter and put down the MCB. and runs 02 fans , 04 tube lights , 01 computer , 01 washing machine,01 Air conditioner, 01 Air cooler, 01 water motor,01 electric heater, water heating rods and other electric equipment illegally . Theft hour is from 8 pm till 8 am . He used to keep his main gate always locked till he theft the electricity . So that he can remove the illegal joint/ connection before opening the gate if vigilance/ BSES officials comes to his house for search .I have complaint many times but no action has been taken by your side because lower BSES officials slip on bribe. Lower officials of BSES came and found that the accused has done wrong and illegal connection, he collects Rs 5000.00 as bribe and forwarded information to you that the complaint was false and file closed.Its my humble request you to please receive my complaint as serious and look into the matter seriously and please check the complete yellow cable coming from Pole upto the meter and you will find that the cable has been drilled and two wires has been attached and plugged to 15 Amp 3 Pin socket. I also update you that your employee who comes to check and take meter reading collects Rs 200.00 every month from him and may be involve with accused . So please come along with BSES Vigilence Deptt., Delhi Police Anti Theft Squad and check his yellow cable ASAP and help to save electricity from these corrupted people.If you will send lower level officials again in this regard,they will again collect bribe and forward you that the complaint was false. I would like to request you to take action as early as possible by Senior level honest staff in this matter and make heavy penalty so that they dare not to do in future.

yours faithfully

Jun 26, 2013

Long Power Cut

I want to Log a complaint for Long power cuts in day on regular basis around 6 to 7 hours in Sadh Nagar, Palam colony area. We want to know that why this is happening in a summer day on regular basis as we are paying the bills on increased rates. Require your help for steady power supply in our locality on regular basis.

Avinash Kumar
Mar 19, 2013

Electricity theft

The Vigilance dept.
New Delhi

Dear sir,
This is to intimate you that owner of house address Santosh sharma s/o gopal and urmila sharma , RZ-515 , street no. 16 , kailash puri extension , palam colony new delhi-110045 , is using electricity illegally. He uses direct connection and runs A.C. , 6 fans , 16 tube lights , 2 computers , 2 tv ,washing machine and water motor . Theft hour are 8pm-8am . He use to keep his main gate locked till then he theft the electricity . So he can make connection before opening the gate if vigilance comes to his house . I have complaint many times but no action was taken by your side . Its my humble request to you that receive my complaint and look into the matter and check his meter . One more thing I update you that your employee who come to check meter is may be involve with accuse . So please come and check his meter ASAP and help to save electricity from these corrupted people . I would like to request you to take action as early as possible. Please keep my complaint confidential.
Thank you

yours faithfully
RWA Sector 17A2
Feb 27, 2013

No Street Lights at all in Dwarka Sector 17, Pocket A2

Dear Sir/Madam,

This is to bring into your notice that we are about 150 Families
living here in Dwarka Sector-17 Pocket -A2 from last 1.5 years and
feel very unsafe because there are no street lights and after 7PM its
complete dark in all the streets of our sector. We feel unsafe to come
out after 7 PM for our day to day activities and is very dangerous for
Womens/Ladies as crime is at peak now days.

In this regards we meet BSES officers many times but have not received
any response and at last we are writing you to bring all this in your

We request you to please look into matter and consider it on top
priority as it may lead to some criminal activity as well due to VERY
DARK AT NIGHT situation which is the best place for criminals to hide
or do some bad activities safely.

Look forward for a quick response.

Sector-17 Pocket-A2 Dwarka.
Dec 24, 2012

Power Theft

This is to bring to your knowledge that power theft is happening in karawal nagar zone pole no:- 259, 260, 261 ward no:-261 delhi 110094 .some powerful people are supplying Delhi's electricity to utter pradesh(u.p)directly from poles.
Many times i have called on ur complaint number but no one took action.It may put your company in a huge loss.

so, i request you to look into the matter as soon as possible.
Dec 24, 2012

Power Theft

theft electricity in karawal nagar zone pole no:- 259, 260, 261 by electricity mafia. ward no:-261 delhi 110094 pls not show my name..
Jun 25, 2012

Power Theft

It seems that the authorities are not at all serious about revenue loss otherwise they should have taken strict action on the complaint. The accused has been stealing electricity by cutting the service line before the meter since years and stolen 1000s of units of electricity. They also have rented 2 shops and using the same domestic connection for these shops.
Jun 11, 2012

Power Theft

Rajwanti Devi w/o Late Sukhbir Singh, H. Near Pole No. 33, Village Dhul Siras, N Delhi is indulged in huge power theft since long and has caused and still causing loss to BSES in lakhs. I request the authorities to investigate and punish the culprit asap.
Jul 24, 2011

Street Light Not working

Hi, for the last one month the street lights in Vasant Enclave have not been working. We have made numerous complaints to the BSES RK Puram office 32952890 phone but of no avail. Please help.
Feb 9, 2011

Electricity theft in baba haridas enclave

This is to bring to your notice that electricity theft is going on huge rate at 'B' block, Baba Haridas Enclave, Jharoda Kalan.
Aug 13, 2010


I had contacted customer care executive of BSES on 05/08 for change of Bulb on street light pole no. DWKXPP 1270 & 1267they give me a Complaint No. 1650 dated 05/08 but the bulb was not changed by the department. I again contacted on 12/08/2010 they told me your complaint will be sort out within 48 hours. but my complaint was not solve by the department. so I reauested to concern officer to take the immediate action and change the bulb of Pole No. DWKXPP 1270 & DWKXPP 1267.
With regards
Arun Kumar

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