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BSNL, Goa

India,
Goa

Consumer complaints and reviews about BSNL, Goa

Valancy
 
Apr 16, 2014

Non-Functioning of the Telephone Line.

This is to bring to your kind notice, that the above mentioned telephone line is not functioning for the last 3 months. Several complaints were made in the Telephone Exchange at Mandopa, Navelim and the complaints were attended to by one Mr. Suraia who is the linesman.I lodged a complaint with BSNL vide Complaint No. 1017063333.I visited BSNL Margao Office more than 2months times and also lodged a complaint which is registered in their complaint book. I even met the Manager on duty and lodged my complaint and the same has not been attended during the full day today from 9 AM. The fault was rectified after several attempts and the phone line was activated for just a period of 3 days prior to the telephone bill which was dated on 04-03-2014. The lines went dead thereafter.

I would like to inform you that I have old and sick patients at home and they need instant medical attention. The purpose of having a land line is defeated if the phone is perennially dead. Besides my nieces and nephew have given the landline as their contact number at the various organizations where they have applied for a job and they may have to forfeit a good offer just because of the sad affairs of my phone.

The inability to provide me with an active land line does not prevent the department from issuing the monthly telephone bill on the due date and failure on my part to pay the same on the due date immediately attracts a penalty.

All my bills have been cleared on time and there are no overdues that should be the cause to deprive me of an uninterrupted service from your department. Please note that unless you take the matter seriously and rectify the fault I will be forced to stop paying the bills and proceed against your department by complaining at the Consumer Forum and take my grievances to them to get justice.


Kindly do the needful at the earliest and ease me of this unnecessary tension.
.
Thanking you.

Yours faithfully,
Pascoal Gomes.
dsouzamayfan911@gmail.com
 
Sep 9, 2013

New connection not yet recieved

i had filled form for new connection but its been 1year now still BSNL people are not able to give me a new connection i gave complaint to the exchange so many times and even in margao office they are not interested in taking this seriously....

Mayfan Dsouza
Mob.9545223253
larsen fernandes
 
Mar 27, 2013

not attending to repair the line 2790273 from 15th march till date

No action has been taken to repair the landline 2790273 as I had lodge a complaint on 15th march 2013 at the nuvem exchange .Than I again I complaint at margao exchange .I talked to the officer Mr.MARDE personally but no action .I called up officer Mr.VINOD NAIK and told him about the situation but still no action is taken.I have paid my bills always on time WHY AM I HARRASED ?like this.Please help me so that other helpless people may not be the victims of BSNL .

kindly help in this situation.

Regards

Fernandes Celino
User892771
 
Dec 29, 2012

BSNL

My telephone No: [0832] 2710255 is out of order (dead) since yesterday and today I lodged a complaint with BSNL vide Complaint No 1009759783. I visited BSNL Margao Office more than 7 times and also lodged a complaint which is registered in their complaint book. I even met the Manager on duty and lodged my complaint and the same has not been attended during the full day today from 9 AM. Tomorrow being Sunday, both my telephone and broadband will be out of service. I am really disgusted with the service of BSNL and would like to switch over to other service providers due to the callous attitude of BSNL personnel. Since I only have mobile with which I cannot establish contact with BSNL I am handicapped. Please attend to my complaint immediately without any further delay and reprimand the linesman and Manager on duty for dereliction of duty. Since the Landline and broadband are lifelines of a senior citizen like me, please accord top priority.

Everette Telles
A1/S4 Indira Apartments
Comba, Margao
Phone: (Mob): 9850455020
User892771
 
Dec 29, 2012

BSNL

My telephone No: [0832] 2710255 is out of order (dead) since yesterday and today I lodged a complaint with BSNL vide Complaint No 1009759783. I visited BSNL Margao Office more than 7 times and also lodged a complaint which is registered in their complaint book. I even met the Manager on duty and lodged my complaint and the same has not been attended during the full day today from 9 AM. Tomorrow being Sunday, both my telephone and broadband will be out of service. I am really disgusted with the service of BSNL and would like to switch over to other service providers due to the callous attitude of BSNL personnel.

Everette Telles
A1/S4 Indira Apartments
Comba, Margao 403 601
User769181
 
Jun 27, 2012

BSNL

My Phone no is 9422442538. I have paid my bill online before two days. and my out going calls have been bared .I can't get to call even customer care.why it is so?
User754950
 
Jun 7, 2012

BSNL

Every week I receive a sms from BZ-54646030 and an amount of either 7/- or 4/- is deducted for Subscribing Haysa Kavita Pack. This service was not enabled by me before. Secondly I spoke to customer care & they suggested me to send a sms 'UNSUB ALL ' to 155223. I even asked them to unsubscribe the service from their end. They informed that it has been done but even after unsubscribing I am receiving sms from the above number and amount is deduced without my concern

Kindly let me kow how do I proceed further,

Regards,

Nitin Dabholkar, 9423319249

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