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India,
Punjab

Consumer complaints and reviews about BSNL

prem singh sultanpur
 
Jun 5, 2014

Broadband complaint

Dear,

Height of everything Im suffering from a week.my broadband line not working since last week. But nobody take it seriously .
I already told ur JE & line man Tarsem ,but they ignore me show negative approch such kind of things make negative impact on company as well as senior mangement level. My Service request no.1019298277& 1019278656 .Kindly restore my services on urgent basis.............

Thanking you
Prem singh
9815939005
parshotam lal
 
Mar 8, 2014

NON WORKING OF BROADBAND/LANDLINE

MY BSNL BROADBAND INTERNET IS NOT WORKING FROM THE LAST 12 DAYS, BUT NO RESPONSE FROM THE TELEPHONE EXCHANGE SO FAR AFTER SO MANY COMPLAINTS. MY SON IS RESIDING IN RUSSIA AND WE HAVE TO TALK WITH HIM THROUGH INTERNET SKYPE. MY LANDLINE PHONE NUMBER IS:01875221486.

PARSHOTAM LAL
R/O VILLAGE: AWANKHA
PO:DINANAGAR
PUNJAB
MOB:-09814421486
gurjinder02
 
Feb 4, 2014

adjustments

Dear sir
I am gurjinder singh . my landline no is 01872-259120.
Please deactivate my movie on demand or music on demand service
On my broadband .


Thanks & Regards

GURJINDER SINGH
Mob- 7355427462/9855236405
User867514
 
Nov 21, 2012

call detail

sir i have bsnl pirpaid number 9464982184 is number my wife anther man chating please sir nov 12,13date incoming and outgoing detail send my email Singhsatnam52@ymail.com
User867514
 
Nov 21, 2012

call detail

please sir call detail send me
User803005
 
Aug 14, 2012

phone & internet dead

phone with internet has not been working since12th of august. My fone no. is 01862227666 narot colony near bsnl colony near subzi mandi pathankot
User764581
 
Jun 20, 2012

NEW CONNECTION

SIR, I HAVE APPLIED FOR A NEW CONNECTION FOR LAND LINE AND INTERNET FROM BSNL PATHANKOT AND DEPOSITED THE REQUIRED MONEY ON 09.04.2012 VIDE THEIR DEMAND NOTICE NO.0000968227 DATED 09.04.2012 AND RECEIPT NO.PKT20104MD09041200007 DATED 09.04.2012. EVEN AFTER THE LAPSE OF MORE THAN 2 MONTHS, THE CONNECTION HAS NOT BEEN INSTALLED. I ASTONIOSHED THAT IN THE PATHANKOT CITY AND A COMPANY LIKE BSNL IS UNABLE TO PROVIDE SERVICE.
I REQUEST YOUR GOODSELF TO PLEASE ARRANGE FOR INSTALLATION OF NEW CONNECTION AND IF THE COMPANY IS UNABLE TO PROVIDE CONNECTION THEN REFUND MY MONEY WITH INTEREST AND COSTS.
MY CONTACT NO IS 9855055011 AND EMAIL ID IS hk.wadhawan@sbi.co.in
User403611
 
Apr 22, 2011

harassment to customers

1. I RECIEVED A CALL ON LANDLINE NO 01862249316 AND HAS BEEN FORCED UPON FOR SUBSCRIBING A PACKAGE OF BSNL.INDIAGAMES.COM. I DONT WANT THE PACKAGE. THE SAME WAS TOLD TO THE INDIVIDUAL WHO CALLED ME. LATER A CONFIRMATION CALL ALSO CAME WHO WAS ALSO INFORMED NOT TO ACTIVATE . THE SECOND INDIVIDUAL ALSO FORCED ME TO GET IT ACTIVATED.

2. PL STOP THIS FORCED ACCEPTANCE , DEACTIVATE THE PACKAGE WITHOUT ANY CHARGES AS NEVER ASKED FOR ACTIVATIO AND TAKE SUITABLE ACTION AGAINST THE INDIVIDUALS WHO ARE HARASSING THE CUSTOMERS.

3. I CONTACTED NO 197 TO LODGE A COMPLAINT. I SPOKE TO MR SUNIL & SMT NINA SHARMA BETWEEN 1630 - 1745 HRS ON 22 APR11. THE CALL HAD TO BE GIVEN 7-8 TIMES AS BOTH OF THEM DIDNOT LODGE THE COMPLAINT. WHEN ASKED TO GIVE THE DUTY OFFRS NO HEADING THE COMPLAINT CELL THEY INTIMATED THAT THERE WAS NONE. ON BEING ASKED CONTACT NOS OF SDO/GM THE NOS GIVEN WERE 2220250 & 2229411 WHICH WERE NOT ATTENDED BY ANYONE.

4. IT SEEMS THAT bsnl.indiagames.com HAS ESTABLISHED A RAQUET IN DEPARTMENT OF BSNL WHERE IN THEY ARE HAND IN GLOVE WITH THE COMPLAINT DEPARTMENT.

5. I THEREFORE REQUEST YOU TO KINDLY ORDER AN ENQUIRY INTO THE FOLLOWING:-
(a) WHY bsnl.indiagames.com IS BEING FORCED UPON CUSTOMERS.
(b) WHY COMPLAINTS ARE NOT LOGGED BY COMPLAINT DEPARTMENT.

6. THE HARASSEMENT CAUSED TO ME IS NOT ACCEPTABLE AND THE MATTER SHALL BE RAISED IN A DIFFERENT FORUM IF NO DEPARTMENTAL ACTION IS INITIATED UNDER INTIMATION TO ME.

THANKS

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