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Tamil Nadu

Consumer complaints and reviews about BSNL - LANDLINE - CHENNAI

Jun 30, 2015

Land line and Broad band not working

I am using BSNL connection for several years and currently having problem with my connection. My land line and broadband connection are not working from 18th June 2015. I waited for few days and raised a complaint on 23rd June 2015; I got a SMS with the details of the person to whom my issue was assigned. As there was no response from that person, I called him after a day. He said that he has checked everything from his end asked us to contact the perungalathur office. When we contacted perungalathur office they told that they would send a person to address the issue. However no body turned up, hence we went to perungalathur office once again to complain the issue. This time they told us to contact the tambaram office and provided us a contact number. When we called that number the BSNL person said that it is a cable fault and he doesn’t have any idea of when it would be fixed.
We have registered the BSNL number for gas booking and several other things. We rely on internet for studies and several other activities. We are not getting proper reply of when the issue would be fixed; they are just making to run here and there. Please fix this issue as soon as possible.
I went to BSNL office for about 5 times and called them for about 10 times but no use..

My telephone number is 22393408
j.saraswathy ammal
Jun 22, 2015

phone dead

Last 20 days my Redidence BSNL Landline dead. Many times complaint in the toll free no. nobody rectified the complaint. Pl. kindly rectify the compliant my Tel.

Satish Jain
Choolai, Chennai-112.
Jun 20, 2015

Telephone No 24413197 Dead

Sir, My telephone no 24413197 is dead since yesterday. Please arrange to rectify immediate as this also has broad band also hence having severe problems.

Please rectify on priority
Jun 15, 2015

Telephone Dead

My Telephone NO. 25501023 dead for the past one week No action taken despite repeated reminders. Complaint through this forum also yielded no fruitful result. PLEASE ATTEND TO IT.
Jun 12, 2015

landline not working

my land line bearing telephone index number 044 25501023 is dead for the past five days, my complaints over phone and registered in the complaint register at Periyar Nagar Telephone exchange has not worked. I kindly request to do the needful. Address No.5, I cross street kambar nagar chennai -82
Thanking you
May 26, 2015

unable to connect to Ambattur Land line numbers.

Dear Sirs,

I am M. Chandhira Segaran having your Land Line connection No.044-24814582 at 32, Parangusapuram Street, Kodambakkam, Chennai-600 024. From my Land Line in not connecting to any numbers of Ambatuur Industrial Estate.

Please attend the problems of this and rectifiy immedaitely.

Wtih Best Regards,
M. Chandhira Segaran,
32, Parangusapuram Street,
Chennai-600 024.
May 21, 2015

Land Line & Broadband not working

Our Landline No: 044-25735020 was not working for last 15 days. As a result broadband is also not working.
May 8, 2015

Phone dead

91-044-21675766 is dead.
Apr 23, 2015

Telephone No.04425588253 not working since 10-04-2015


My BSNL LL No.04425588253 is not working since 10-04-2015.This affected my Broad Band connection also.I visited the Customer Care Center at Madhavaram Telephone Exchange to make complaints on 13th,15th & 16th April 2015.I gave a written complaint on 15th April 2015.The fault has not yet been attended despite 13 days have elapsed.The CC people simply say the fault is due to cable snap near T.V.K.Bus Stand.They also say they need contract laborers to do the job.Is the cable snap our fault ?We should not suffer like this.Immediate action needs to be taken to restore the telephone line.

Thanks & Regards,
Mobile No.9444756175
Door No.15-A,S.R.P.KOIL STREET,NORTH,T.V.K.Nagar,Chennai-600082.
Apr 20, 2015

BSNL phone is dead

My residence land line no. 044-25903130 is not working for the past 6 days. But every time without resolving the complaint, it is closed stating that it has been resolved. Now the actual failure is it is BSNL phone is dead .Need a permanent solution.
Apr 15, 2015

BSNL landline & broad band Not working

My residence land line no. 044-24716192 is not properly working for the past 2 days. But every time without resolving the complaint, it is closed stating that it has been resolved. Now the actual failure is it is BSNL phone is dead and Broad band also not working.Need a permanent solution.

thanking you
A.Vijaya Senthil
Apr 14, 2015

Landline Dead

My landline phone is dead for more than one month now. Several complaints have already been made but still it is the same. Frustrated by this response, we have already given a letter stating that the outgoing facility be cut off and only the incoming be active. But still there is no response. Please contact us ASAP.
Landline Number - 044-26641535

Sari sari
Mar 22, 2015

26692090-not receiving bill

my landdline bill is not received properly
Feb 26, 2015

Frequent Line Fault on the BB Landline Ph # 044-28343096

Dear Sir,
My landline connection number 44- 28343096 gives frequent failures as the cable line connection suffers disconnection.Inspite of attending faults,the same fault occurs as a result,the internet link gets disturbed and the voice in the dialling receiver also unnecessarily disturbing me.However the monthly payment Rs 500/- is done on this phone number and I find there is no justification on paying the charge.As such,I request you to kindly arrange for the change of cable to prevent further line disturbance .however,I amm intended to buy one new modem to replace the existing modem as the function of the existing modem is absolutely hopeless.I hope by your intervention,I will get the good service connection with no further delay.
Thanking you
Mob # 9962543096
Feb 12, 2015

recharge amount not credit

Respected sir

I was recharge in my mobile no 9444766853 on 11.2.15 at 1pm Rs. 55 in online payment, but today on wards i am not receiving that amount. so kindly take the necessary action to retrieve the amount.

Thanking you

Bank name: city union bank
reference no:406701308
Feb 10, 2015

landline and broad band connection not working

My bsnl no:22321873 .landline and broad band connection is not working.I gave complaint on Dec 2014 still the issue is not resolved .I complained to bsnl admin office 22501444 to but no use they are putting blame game .they are saying my area AE officer is on leave and asking me to wait till he comes to office . worst service .
Feb 5, 2015


not working broadband
Jan 30, 2015

charges for unsubscribed plans

Telephone No.044-22591196
Customer Name: J. Jayachandran

I didn't subscribe for anything in hungama entertainment. But was charged rs.347.I kindly request you to repay the amount paid in last month bill and check on one time charges.
Please do the needful as soon as possible.

Jan 22, 2015

Landline is not working

My land line no 044-28443630 is not working for the last two days .completely dead.please attend immediately
p.s. srimathi
Jan 21, 2015

frequent failure of BSNL landline & broad band

My residence land line no. 044-26791665 is not properly working for the past 8 days. Registered complaints at least 4 times. But every time without resolving the complaint, it is closed stating that it has been resolved. Now the actual failure is it is very noisy and Broad band also not working. If the failure data base pertaining to my above phone number is verified, one can find at least 15 complaints in the past one year period. Need a permanent solution . Even planning to surrender BSNL connection, if my problem is not attended earlier.

thanking you

Jan 7, 2015

Landline is not working

Our Landline No: 044-24732702 was not working for last 2 days. As a result broadband is also not working.

Plz rectify it as early as possible.

Sudip Brahma
Shibu Thankappan
Jan 4, 2015


My land line no:04651-245911.payment date experiod next i pay online.it not apset next i pay in marthandam office.my iob account is transfer id is BILD-BSNLBFONE-O141229-NET@957006 please refund my money in my account sir plz.
Jan 1, 2015

correction in the mailing address reg

dea sir
my land line no. 24481347. This telephone was shifted from virugambakkam to tiruvanmiyur in may 2014 with all formalities
and working alright with BB. now my grievence is in my mailing address ther is small omission. your office has not mentioning
apartment no, ie c-1 ( block 2 c-1 )with the result i face lot of problems. i request you to correct the address in your office.
for your sake again i give my address here
first main road,
appasamy springs, block 2 c-1
aibea nagar, tiruvanmiyur,

thanking you sir

Dec 16, 2014


Land Line Phone Dead
My BSNL Landline Phone 044 26733051 went dead on the 3rd Oct 2014 .. Complaint lodged with the Customer Care Lineman visited the area and confirmed that a major Cable Fault was the reason for the problem. I was advised the problem will be attended to soon. Till date no resolution in this matter and the bills keep coming. I would appreciate if this line can be terminated as it does not sever my purpose anymore.
praveen kunar
Dec 10, 2014


MY TELIPIONE N. 23465492

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