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BSNL selfcare.sdc.bsnl.co.in USAGE WEBSITE

India,
Andhra Pradesh

Consumer complaints and reviews about BSNL selfcare.sdc.bsnl.co.in USAGE WEBSITE

ksn_prasad
 
Jun 20, 2014

Unable to download bills for some months from Check My Bills tab

I was just collecting all the BSNL Landline bills from my primary mail account for the purpose of analyzing Landline usage and Broadband usage. I found that I haven't received mails for the following months. I tried to download them from bsnl selfcare portal and surprisingly I found exactly the same bills are missing when I try to download from "Service" -> "Check My Bills" -> Billing Account Number "9034683233" -> A row that represent bill for the particular month -> Download link.

When I click on Download link, it is giving "File Could not be located, Pls contact Support center/pdfbills/BGL/02072012/9034683233_198245512.pdf". This is happening only for the months that list below. For other months, I am able to download the bills properly.

It is not so bad, I am able to see Bill #, Invoice Generation Date, Start Date, End Date, Total Charges in the table, for those months also, for which bills are missing.

Months for which Bills are missing (I have provided Bill no & Total charges for those month also):
Jun 2013 - 301591753 - 561.80
Nov 2012 - 254559170 - 630.47
Aug 2012 - 234040472 - 556.24
May 2012 - 213851169 - 590.47
Apr 2012 - 207041954 - 553.35
Mar 2012 - 198245514 - 752
Feb 2012 - 198245513 - 563
Jan 2012 - 198245512 - 563
Dec 2011 - 198245511 - 909

Please help me to get these bills, if there is a way to get them.

My Identification details:
Name: Satyanarayana Prasad Kollipara
Account Number: 9034683233

Revert me back, if I am missing any more details that are required, in the same site or mail me to my registered mail-id.
r1989sangi
 
Dec 29, 2012

login portal

When Login,entered username and clicked forgot password,it askd some qns.and answered after that it displayed temporary password,after continued with that password,it showing again error message (The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569))
Dy.Resident Commissioner Send email
 
Nov 2, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

i am working in Dy. Resident Commissioner's office, Andaman House Chennai. I want to print out Duplicte bill . i want the User ID and password to open the registration
Puthenhouse
 
Oct 9, 2012

EXCESS BILL

Dear Sir,

I have been getting excess bill about 100 rupees since last two months, eventhough my plan is BBG250 - . Always I use the internet within the limit of 1 GB, which you can verify from my earlier bills as whenever I have been noticed with the message saying that "you will be charged as your limit is over", I never used after receiving this message till now. So I do not understand why I have been excess charged. You are requested to kindly check and revert back as soon possible by return.

Your prompt action on this matter would be very much appreciated.
With best regards
SHAILAJA MAHESH,
1/386 SREYAS - VALAMBILIMANGALAM P O, SREEKRISHNAPURAM, KERALA, PIN 679513.
LAND LINE TEL NO. 0466 2260447
Pradeep Kumar 999 Send email
 
Oct 2, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

Pls send me last 6 months landline bills with details to smart999pradeep@gmail.com
Aatashi Send email
 
Aug 25, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

i want to change my plan through online.plz suggest to what is the procedure
Painumkalbenny Send email
 
Aug 23, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

My broad band plan is 500 Combo having a Limted usage of 1.5 GB . I am unable to login in this site even after successful registration. After entering User id and Password, it always shows that "The password you have entered is not correct". Though I got a new password by using "Forgot Your Password?" option. It also not working. I contacted your customer care officer through phone. He too is unable to give a solution for this. So sorry to tell that the service providing by BSNL is the worst one. I am unable to view my USAGE DETAILS and to limit the usage below 1.5 GB. Old site (www.data.bsnl.in) was far better than the new one. Normally sites are modify to simplify the procedure, but BSNL made things complicated by modifying the site. What I have to do to know my USAGE DETAILS? Sent a reply to my mail at the earliest
Yovan Send email
 
Aug 18, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

Enough information or newspaper ads were not given to the customer about the change to check the BB usage summary. In the present statement summary system, it shows 3 or 4 days ago status. Try to show up to last 2
hours summary of BB usage. Thanks.

Rev.John
A.Charles Joseph Sunderraj Send email
 
Aug 13, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

self care.sdc.bsnl is not user friendly. After registration and getting password not able to access my usage details. data one was very comfortable and served our requirement. pl bsnl may kindly take some positive steps to help us to access our usage details without much hassels.

charles joseph
Benny P Varghese Send email
 
Jun 22, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

I successfully registered in "selfcare.sdc.bsnl.co.in". But I am unable to login. Every time I try to login, it shows that "The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)". After repeated attempts, I tried the option "Forgot Your Password?". After that I got a new password. But I am unable to Login with the new password also. What I have to do? Please help me.
Benny P Varghese (0484 2792981)
Janee Send email
 
Jun 12, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

u r mistaken. u have to enter http://selfcare.sdc.bsnl.co.in, and plse click registration for existing bsnl cust. enter customer id(plse refer ur bill), user name( any alpha numerical chara), password( any alpha numerical chara), u must enter ur bb user id, after completion, u have to select " service ", then check my bb unbilled usage( to be billed), or billed usage, plse goto any customer service centre( CSC) for any refer. thank you.
Asit Baran Kundu Send email
 
Mar 30, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

not getting my usage of my broadband connection in bsnl portal, i tried to registrer as new user [existing BSNL customer] in bsnl sdc site putting the proper and correct values there but your system is not accepting my BB user ID messaging it as invalied BB user ID.
kindly advise me how to register me in the said portal.
asitbarankundu
email: asitbarankundu@gmail.com
durgapur
31/03/12
2.15 AM
srinivasreddy
 
Mar 22, 2012

login

I am not able to log in into my id
meyya0711
 
Mar 19, 2012

portal payment-not possible to pay

my landline phone number is 04565-236960 ( KARAIKUDI - Tamilnadu)./ I was making payment to my landline phone thro' portal payment for the past one year./Now it is not possible.
ERROR message I received : ERROR EXECUTING Child request for bill details.aspx.

Please rectify the error and make me possible to make payment thro portal system.

my mail id is : rm.meyyappan@yahoo.co.in
Mohammed Ramees Cm Send email
 
Feb 20, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

please send mr my portal id and password then i check my usage
Rudupa Send email
 
Feb 4, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

I am not getting my land line bill.How can I get a duplicate land line bill in the net?
Id235015 Send email
 
Jan 16, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

net is very vey slow it is very very less than mobile internet, my plan is 900 4 mbps i have taken on 28th but it is comes 1 kbps downloading, waste services 4m bsnl
Id235015 Send email
 
Jan 16, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

i have taken bsnl 900 plan speed 4 mbps start it is 20mbos but i was taken on 28 dec but on 30 th it is 2kbps download sped, it is very very less than mobile internet, waste services from bsnl
1amma Send email
 
Jan 16, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

I am unable view my USAGE DETAILS as my plan is 250
Prasoon Mohan Send email
 
Jan 16, 2012

http://selfcare.sdc.bsnl.co.in Unable to Login

plz help me 2 know my bsnl broad band usage ...

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