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BSNL WEB SITE www.selfcare.edc.bsnl.co.in


Consumer complaints and reviews about BSNL WEB SITE www.selfcare.edc.bsnl.co.in

Aug 13, 2013

Nonfunctional Land line & Broad Band Services at 03412253225

More than 24 hours have passed since I filed my complaint. During this period I have also contacted the Complaint No.2252198 and Cable Maintenance No. 2251555 again. Till now I have not received any response. I wonder whether this column is at all looked up by authorities concerned.


Tapan Mukherjee
Aug 12, 2013

Nonfunctional Land line & Broad Band Services at 03412253225

Even as I file this complaint at 17.15 hrs. on the 12th. of August 2013, my telephone connection (0341-2253225) along with Broad Band connection continues to remain nonfunctional since the afternoon of 29th. of July. Repeated complaints have failed to draw any proactive response from your concerned section at Asansol.

I feel there is a large scope for improvement in enhancing the quality of customer care and drastic reduction in response time.

I would request that
i) immediate action be ensured to restore services to the line mentioned above.
ii) A rebate on rental of the set be given for services not rendered for the period from 29.07.2013 till such time the services are restored.


Tapan Mukherjee
"HASI", Vidyasagar Sarani
Asansol 713304
Nishith Kumar Basak
Jan 18, 2013

Abnormal one time charges

Though I did not enjoy HUNGAMA GAMES ON DEMAND and HUNGAMA MOVIES-HUMOV on 01/12/2012 , but I will have to pay Rs. 352.39 in addition to usual broadband and landline charges for the bill period 01/12/2012 to 31/12/2012 .

Please go through my complain and do the needful .

Thanking you ,

Yours faithfully ,
Seemantapally , Santiniketan
18/01/2013 Renuka Basak
Ph. no. - 03463-264526
Mob. no. - 9434945585
Jan 3, 2013

bsnl BB connectivity

Not able to check BB uses since o2.o1.2013. Pls help.
Dec 9, 2012

lost usage check user id & password

i lost my bb usage ckeck user id & password
Bidyut Mondal Send email
Oct 19, 2012

not working

pl. tell me immediately how to pay Telephone bill (LL/Broadband) online, thanks.

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