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BSNL WEB SITE www.selfcare.edc.bsnl.co.in

India,
Orissa

Consumer complaints and reviews about BSNL WEB SITE www.selfcare.edc.bsnl.co.in

DINKARBHAI
 
Sep 10, 2013

Broadband

we are currently using bsnl b broad band connection and now we are very intrupted by your VERY POOR B.S.N.L. Servicies like (1)
My broadband link cut up many times in a day (2) out of connectivity of my Brodband (3) out of order my landline -wire connection...So i w'd like to say request to u and Your BSNL ahmedabad customer care...
thanx sir....
DINKARBHAI
 
Sep 10, 2013

Broadband

Broadband
My broadband link cut up many times in a day. Please check it. My phone number is O79-22762654
User847683
 
Oct 19, 2012

not working

pl. tell me immediately how to pay Telephone bill (LL/Broadband) online, thanks.
User847683
 
Oct 19, 2012

not working

pl. tell me immediately how to pay Telephone bill (LL/Broadband) online, thanks.
yugalingam.n
 
May 21, 2012

this month two bill recived

march month two bill pay
receipet nos
1, CHN111042631200118 date 26/03/2012
2, CHN1110406031200197 date 06/03/2012
this month two bill recived why ?

mail id - ypkrithic@gmail.com
gm.aruna
 
May 17, 2012

we want to stop out going calls

we are currently using bsnl b broad band connection and now we want to stop our phone out going calls,we request you to stop our out gooing calls
ct3323524407@bsnl.in
 
Apr 17, 2012

not found the useges of broadband

why i can not view and check necessary account of broadband used by me after input my portal user Id & password. My land line no.03323524407.
dilip sinkar
 
Apr 9, 2012

2494993(0251)

I shri. D.E.SINKAR/SDE/76549 SERVICE CONNECTION NUMBER 2494993 WORKING AT 12.AMRIT MANTHAN SOC.RBI COLONEY,DINDYAL CROSS RD,DOMBIVALI-WEST DISCONNECTED FOR OUT GOING CALLS DUE TO OUT STADING BILL.BUT AS PER KNOWLEDGE BILL FROM 1/8/2007 TO 29/2/2012 ALL'S BILLS ARE PAID BY MTNL GM EII
CURRENT BILL ALSO SEND MAY BE CLEARED EVENTHOUGH MY OUT GOING FACILTY DISCONNECTD,ACTUALLY ORDER
IS FOR NOT TO DISCONNECT LINE OF MTNL SERVENT,EVEN THOUH BSNL AOTR DISCONNECT MY LINE
CAN YOU TELL ME WHY MY LINE IS DISCONNECTED?
IF ANY BILL IS PENDING FOR TEL.NO 2494993(0251) FROM AUG2007 TO TILL DT.PL INFORMED ME AND SEND
BILL FOR FARWADING ACCOUNT SECTION GMEII
PL REPLY AT sdedes@yahoo.com or 9869004993
i already contact to aotr das madem but not giving proer reply(0251-2483737)
so please look into matter to start o/g for 2494993
i think there is no any lines to disconnect lines only service connection lines are disconnected
tanni1994
 
Mar 16, 2012

Not able to register in selfcare.edc.bsnl.co.in

Customer ID:3006522232

I am not able register in selfcare.edc.bsnl.in. It says invalid customer Id / user id/e-mail id. Pl. suggest what to do. I want to see call details.

Regards,

SIBAPRASAD DATTA
Mobile : 09433067022
Nalin Nishant
 
Mar 12, 2012

BSNL

Ihave got landline connection of phone no. 0657-2361165 some times in the month of june/july '11 till date not a single bill has been received on my postal address. All the time I have to deposite my bill on phone intimation. Inspite of my all effort with BSNL authority no action has been taken so that I get my bill on my postal address.
Nalin Nishant
D-17,DimnaResidency
Dimna Chowk,Mango,Jsr
Dist -East Singhbhum
JHARKHAND
Siddheswar Sarkar
 
Feb 25, 2012

Broadband

My broadband link cut up many times in a day. Please check it. My phone number is 033 25480180 .
sandi
 
Jan 3, 2012

not working

The web-site of BSNL www.selfcare.edc.bsnl.co.in is now not opening on browsing and no functioning well.
User398461
 
Apr 19, 2011

not working

Dear sir,
With reference to complain no.389 dated 11.04.2011 at toll free no 1500, complain no.11090331104130001 dated 13.04.2011 at customer portal my telephone no. 06544225416 is one way and broad band service has been withdrawn since 04.04.2011. I have paid all previous and current bill on or before due date.
kindly look into my case and neccessary action may plese be taken.
Regards
R. K.S.MUNDA
User335951
 
Feb 23, 2011

not working

WHY IS NOT SELFCARE.EDC.BSNL.CO.IN FUNCTIONING? WHAT IS THE UTILITY OF SUCH A WEBSITE?
User307146
 
Jan 29, 2011

not working

Hello, I am not able to view and check necessary account of Broadband used by me. My connection No being 3542346106.Pl do the needful
User207594
 
Oct 29, 2010

not working

plz my land line number 07682243028 plz send my bill detail
User188205
 
Oct 12, 2010

not working

Dear Sir,
I am surprising after knowing the bill amount for the month of Sept 2010.Please justify.
I have a land line No 06722-229944 with 125 broad band home plan.


Regards,

N .Panda
User183726
 
Oct 8, 2010

not working

plz tell me the procedure to check the usage of bsnl broadband usage
i got the website selcare.bsnl.co.in but it doest not work properly
plz reply soon sir
User155801
 
Sep 14, 2010

not working

sir,
i balarishnan, my internet not working last 2month, i am complaint with 1500, bsnl koper road and dombivili excange, They are come and just cheqe and tell me this is pc porblem, I 2 time format my pc but oroblem not solve, I am paying bill time to time, what i do for this subjuct pl do this need fully
my phone No is 0251-2462053 kalyan circle
thanking you
balakrishnan,
B/5 Dattamala Apt,
Sakaram complex
Dombivili(w)
User134113
 
Aug 26, 2010

not working

Dear Sirs,
Re: Not getting Phone Bills of June & Aug th. post / counter / internet however phone disconnected of our Phone No. 2227733

It's sorry to write that our Phone No. 2227733 has been made disconnected & functioning due to oneway.

In this regard, we wish to say you that we're very particular in making payment and despite no bil are received by us, we make the payment collecting duplicate bill.

For the bill dated 07.06.10, we sent our person for duplicate bills to your CTO office but all the time it was told that bills were not issued as billing system was being checked.

Later on, when we sent our person, we were given a duplicate bills for Rs.3781 without any details of the amount. We also tried to download Bill from net site selfcare.edc.bsnl.co.in & bihar.bsnl.co.in

One more thing, even in date of today your website is also not showing any dues unpaid bill & even 1500 is not giving any details of outstanding dues.

Meanhlile on 21st morning, we find that phone has been disconnected. How far is it justified to disconnect our phone?

It's important to mention that one day our line man came to us with a bunch of bills and asked us to take out our bill. Bill for our phone no.2227733 was not there in the bunch and then he told that our bill might have not been raised.

We're ready to pay your Bills but we must get the full details of the bill and secondly that how the dept. is going to compensate us for the hararsment & unjustified disconnection of our phone.

Kindly look into our case and reply. us. Our email id is akpoddar123@yahoo.co.in.


Thanks

Yours sincerely,

ALOK PODDAR
User129817
 
Aug 22, 2010

not working

In no contry this type of unduly and careless and deprivation is not available.BSNL already existing to the bottom most position of public-service.Immidiately it should be privatised and should be handed over to the fitest to carry.BSNL have no right to deprive the subscibers by any means.Govt should take initiative against you to stop the very vital communication through you.I think BSNL got understood about customers bitter experiance about them.
User104667
 
Jul 31, 2010

not working

Dear sir,

I could not open / download my bill at net from your site which is mentioned that we can view / download from your site www.selfcare.edc.bsnl.co.in and pay it, but due to your technical problem we the customer could not pay the bill so, please do the needful as soon as possible.
User96253
 
Jul 23, 2010

not working

kindly reply
User91490
 
Jul 20, 2010

not working

Dear sir,

I could not open / view my bills at net as in your bill it is mentioned that we can view and download bill from site www.selfcare.edc.bsnl.co.in


Please do the needful
User86477
 
Jul 15, 2010

not working

The web-site of BSNL www.selfcare.edc.bsnl.co.in is now not opening on browsing and no functioning well.

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