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Uttar Pradesh

Consumer complaints and reviews about BSNL WIMAX

Jan 27, 2015

Security Deposit not refunded for the account LB10002689@bsnl.in

Security Deposit not refunded for the account LB10002689@bsnl.in
Dear Sir,

I am very sad to tell you that the wimax connection no LB10002689@bsnl.in (Account No.: 513212576) had been disconnected almost one year ago and the CPE modem and other devices supplied to me were returned to the concerned department. Since the disconnection of the service, I made so many refund requests through mail and in person. But no action has been taken so far. An amount of Rs.1070 is to be refunded to me. Kindly take necessary steps to refund the same by cheque or DD.
I will be thankful for the favour

thanking you,
PIN 688525
MOB: 9495224900
Dec 18, 2014

Security Deposit not refunded for the account LB10015563@bsnl.in

I got the balance of my security deposit today from the Accounts officer, cash CLT. thank you,

Dec 8, 2014

Security Deposit not refunded for the account LB10015563@bsnl.in

Dear Sir,

I am very sad to tell you that the wimax connection no LB10015563@bsnl.in (Account No.: 513374922) had been disconnected long back and the CPC modem and other devices supplied to me were returned to the concerned department. Since the disconnection of the service, I made so many refund requests through mails, letters and in person. But no action has been taken so far. An amount of Rs.954/- is to be refunded to me. Kindly take necessary steps to refund the same by cheque or DD.
I will be thankful for the favour

thanking you,
MOB: 9447110452
Nov 19, 2014

Refund of Security Deposit amount upon surrender of WIMAX user Id No. SB10004075@bsnl.in and A/C No- 375848493

Dear Team,
I surrendered my WIMAX connection with Barpeta Road exchange approximately 2 years ago while proceeding abroad, my security has not yet refunded.
May I request to arrange refund of my security immediately
WIMAX user Id No. SB10004075@bsnl.in and A/C No- 375848493
My mail Address:-
Name: Mamoni Barman
W/O:- Rajesh Barman
Vill:- Mairajhar Gaon
P.O:- Mairajhar
Dist:- Baksa, BTAD
Pin:- 781315 Assam
Contact No- 9864102225.
Nov 3, 2014

Wi Max is not working properly so plz disconnect permanently

Sir, my WiMax is not working properly since august, 2014 So kindly disconnect my WiMax having a/c no.380033729. My contact no: 8414949007
Oct 30, 2014

Wi max is not working

Dear Sir / Madam
Wimax installed on 07.10.14
It is not working,deptt is unable to assest me. Many calls made by me on ph.nos 0522 2422000,0522-2202574 7379098179,9451444464 (vendors)
Pl disconnect the connection permanent ally
complaint no 2j19797224 (19.10.14) resolved without any rectification
no 2j3076544 (30.10.14)
A/c No 180088459 ..
Oct 29, 2014

bsnl wiamx

i want to stop my wimax service for some time but an employee of the bsnl at kathua office did't do this by giving an excuse of not using it regularly for 3 months.This is my exam time and i want it stop for 2 months.employee of the bsnl refuse to stop it.
please reply fast.my name is sandeep .
My wimax account number is 177701487.
my phone number is+919018915797.
My email id is sndp334@gmail.com.
Oct 3, 2014


Let me introduce my self, My name is Anil A Bastian. My Wimax connection is not working my account no is 513483449. I am using since march 2013. My land phone number is 0474 2025886
vibha patel
Aug 27, 2014

email id is not correct

Sir my A/C No:- 178816128, Pawan Singh, my email id niharikacam52@yahoo.in is not correct.
correct email id niharikacom52@yahoo.in
please correct this..
I have bill detail problem...

shivam bajpai
Aug 3, 2014

extra charges taken

dear bsnl,
after installation of wimax i was asked to pay rs2800/- but the receipt of the bill given was of rs1888/- and when i asked about that they told me its security money deposited and you don't get any receipt of it and 1000 rupees will be refunded when you give the stuff back to them . kindly look towards it and see to that there is no black marketing in it and the customers are not fooled by your officers and if its true then its a shame for you.

thanking you ,
yours sincerely,
shivam bajpai,
Jul 21, 2014

WiMax not working

Wimax A/C No: 377586589 not working.
Jun 26, 2014

BSNL landline and broadband connection


My BSnl phone No.is 27487769, earlier i used to get normal phone call bills, last month my bill was 5000 and this month was 3000(not correct value) most of the time my phone was not working. please help us to get correct bill amount.
Jun 26, 2014

Heavy bill of WiMax

I am using a wimax connection for my personal internet usage
Plan :Wi-Max-399
Account Number :513903492

Regarding My complaint:-
I using this connection last 5/6 months and I am paying an amount Rs600-700 per month
In the current month (June 2014) I got a bill with Rs9447/-

Pls check what happened
My E-mail Id is nssplr@gmail.com
Mob.No 9388774006
May 20, 2014

Wimax has been closed in my area


In my area i have received a letter from BSNL that they are closing Wimax connections by this month End.So can you please let me know the details on this is this really happening.if so can you please let me know whether the modem is taken back or we have to keep the same with us.
Contact me on 07401268221
rahul bagala
May 13, 2014

Wimax does not working

My Wimax connection does not worked.it is my new connection. I used only one week after that it's not worked..
My mobile no.-9454047395
Dr. Avdesh
May 3, 2014

WIMAX does not work properly

Dear BSNL,

I have been using your WIMAX connection for about a year. We have our connection from Gangoh branch in Saharanpur district of Uttar Pradesh. I have already paid all the bills in advance for a year so that there is no discrepancy regarding bill payments. I am sorry to inform you that our internet connection via WIMAX works only sporadically and I am not even sure how many days actually it works in a month. All I know is our internet connection does not work most of the time especially during weekends.
We always have to call someone in Gangoh and then they take very long time to fix or find out the problem and of course it is a slow process.
Can you please let me know where else I can write my complaint about our WIMAX non-functioning or poor functioning? If these problems cannot be solved then I will be forced to switch to a private company wireless internet where at least I will have my peace of mind and I would be able to use the internet when we need to use it.

Thank you in advance
Kind Regards

Dr. Avdesh
Village Salarpura
Gangoh, Saharanpur, Uttar Pradesh
Email: chaudharyavdesh@gmail.com
Phone: 09997784339
Apr 21, 2014

wimax not working

I install wimax in my home first 2.3 months ok after that not working and I getting the bills correctly I paying correctly. I complaining to your staff in kadirur branch one mr mohanan always he asking tomorrow and after tomorrow but not coming for maintance .
so I am planning to cancel this modem because nobody attenting the complaint

thank you
sameer sinha
Apr 17, 2014

non working of wimax-connection EB10011376

Dear Sir/Madam,

It is very sad to say you that my WIMAX connection no. EB10011334@bsnl.in has been out of order from 4-4-2014, so many time I contected to the concerned person but they did not receive call and on 12 April-2014 I register my complain through customer case vide complaint no. D12UE202273 but till date on 17 April-2014 no any person contacted me for repairing of connection, and charges will be forced on my acctount. This is very bad habit of PSU, Kindly look in the matter immediately, other wise I register grievance in the Directorate of Public Grievances (DPG), Cabinet Secretariat.


Sameer sinha
Apr 9, 2014

Don't go for BSNL wimax or 3G dongle

BSNL 3g dongle has a speed of 2G and had to discontinue it; Later I was told to go for Wimax connection by the BSNL officials. Wimax is a beautiful technology . BSNL does not have proper towers to support the technology and recently heard from their officials that Wimax is closing down as they are closing this spectrum. Sadly I had to invest in 3G dongle and connections fees and later WImax CPE and other expenses. Everything was a waste of time and money. The highlight of the whole experience is BSNL has the worst possible after sales service i have ever encountered. The bosses don't know what is happening in their localities and the subordinates don't care to give good service or listen to their bosses. Typical Government organisation.

presently using MTS internet wifi connection with a speed of above 5 MBPs speed and am very happy with the same. Also

Moral of story never go for BSNL options for internet connection and never believe their after sales service and knowledge of product.

God bless!
Mar 13, 2014

Bsnl wimax

I am using bsnl wimax for 5-6 months with no complaint but for last 10 days my wimax donot work totally stopped and i coplainted to bsnl exchange several times but didnot get positive response . They said we cant make it to work in that place so plz check it and solve problem or i will deactivate it bcz i have no other option i cant pay 900 per month for stopped wimax my account no. Is 175488191 and name is gagandeep singh. Contact no. Is 7837322027 Signal strenght and signal quality is -68 and 16-20
Feb 3, 2014

signal not avaiable

sir wimax signal is not available
Ashwani Kumar Gupta
Dec 20, 2013

Charging plan charges even when the connection stands disconnected.

Ashwani gupta, Vill. Pritamnagar,PO Dramman, Kangra,H.P,176205.
I took Wimax 350 plan with User id IB10003824 and account no 173987167 from BSNL H.P through JTO Telephone Sub exchange Shahpur on 13/07/2013 and I got a bill for the period 13/07/13 to 31/0713 which mentioned Rs 600/- as previous balance. I paid the bill and simultaneously made online complaint to adjust this amount. But of no avail.I did not get my next month,s bill.Then I received a bill for the period 01/09/13 to 30/09/13 indicating previous balance Rs 5199/- ( including some miscellaneous charges of Rs 505.72 ) and current month charges as Rs16965/- totaling to Rs 22164/- and simultaneously the connection was disconnected on 01/10/13.After discussions with BSNL office at Dharamsala and Shimla for this excessive billing I was told that It occurred due to server fault. Then I wrote to AO Dharamsala to keep my connection discontinued till my bill amount stands resolved and it stands disconnected even today on 20/12/13. Now I am in receipt of one final bill for Rs 8529/- indicating previous balance as Rs 22858/- and current bill amount (-14329/-). When the connection was not on/restored then how the amount increased and for this billing period and why Rs 350/- are being mentioned as fixed monthly charges still with this bill. Under the circumstances I am unable to decide, whether to pay the bill and get connection restored or to do away with such services for ever because still I feel the billing is excessive and with discrepancies. Should I approach consumer forum for final decision. It is requested that my problem be got solved so that I again have faith in BSNL services.

Thanking you.
Sincerely yours,
Ashwani gupta (Mobile No 9418213004), E- Mail Id ashwanigupta1955@gmail.com
Nov 18, 2013

Non functional of WiMax

My ID is AB10004234 / A.c No 513906292
I took connection on 26.09.13 and after installation it worked up for abt 3 weeks say upto 20/10/13
Subsequently the Status indicating as NETWORK ENTRY IN instead of OPERATIONAL
RSS is -62dBm varying to 90dBm

When I contacted BSNL officials they informed that my tariff was mixed up with another and hence it Got deactivated It can be done by A/cs in Bangaluru. And I was promised it will be sorted out for activation.

In fact the Tariff I opeted for Unlomited Home plan HoWI 750 where I am getting Bills with WI750.
To avoid disconnection I paid them in anticipation it will be adjusted against subsequent bills or refunded which I was also assured by the BSNL officials in AKP

Okease get this problem sorted out and keep the Modem in activation so that I can use the services

Mob : 9866887092
Land Line 8924210039
purnima chauhan
Jun 22, 2013

wimax connection

sir my name is purnima chauhan from kullu himachal pradesh. i have got wimax connection on 20-06-2013. but nw (22-06-2013) its not working. it is saying not internet access. i also called concernd costomer care but didnt got positive response. sir kindly help me reslove the problem
purnima chauhan
Jun 22, 2013

wimax connection

sir i have got wimax connection on 20-06-2013.but now (22-06-2013) its not working............it is saying no internet access.
i called to concerned costomer care but i didnt get +ve response. kindly help me to resolve the problm

purnima chauhan
kullu himachalpradesh

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