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Calcutta Telephones Land Line ( BSNL )

India,
West Bengal

Consumer complaints and reviews about Calcutta Telephones Land Line ( BSNL )

partha mukhopadhyay
 
Apr 12, 2016

landline phone is death

our land line phone is death. Our phone number is 2590-1340
Tridib Majumdar
 
Apr 7, 2016

Telephone Dead

My Landline no 23960222 is not working for last one and half months and instead of repeated complaints thru online and telephone nothing has been done. So i request to kindly look into the matter. if nothing is done then will resort to some other options for complain to higher Authority.


Tridib Majumdar
Mangalam Park Housing Society
Block A, Flat 305
14 Ho Chi Minh Sarani
Behala 34
pksen
 
Mar 7, 2016

telephone dead

my telephone no 03217-246033 is not working for a long period. complaint made week before not attended
sudip2026
 
Mar 3, 2016

Telephone not working

My telephone no:03325461762 not working since one week.

Add :2G, Kundu Lane, Belgachia, Kolkata-37,

Alt number 09427824157
ajau gupta
 
Mar 2, 2016

Telephone Dead

Dear sir,

Our Telephone has been dead since yesterday, and we are in very trouble
at the moment. Kindly arrange to running continue our phone.

Ph. No.- 033-22594136

Alternate Mobile No.-9830231360

69, Pathuria Ghat Street, Near Binani Bhawan,
Kolkata-700006
s@26845427
 
Feb 29, 2016

OUR LANDLINE DEAD ABOVE 7 MONTH

OUR BSNL LANDLINE PHONE (WHICH NO 26845427) HAS BEEN LYING DEAD SINCE 31.08.2015 AND THE DOCKET NO. 13239947622.REMEMBER THAT OUR PAYMENT HAS ALREADY BEEN PAID YEARLY, BUT SORRY TO SAY WE ARE RECEIVED MONTHLY CHARGES AMOUNTING RS. 99/-. SO PLEASE TAKE NECESSARY ACTION.

TELNO- 033-26845427
CUST ID-3005734397
ACCNT NO-8005741918
MAIL ID-sap_enterprise_p_ltd@india.com
ghoshanindita5@gmail.com
 
Feb 28, 2016

BSNL Landline

Dear Sir / Madam,

BSNL Landline No 24219452 is not working from today. Whenever we dial in any phone no from this landline, it says "not reachable". From other phone nobody can dial in this no message says "phone is busy".

Request you to look into this matter and solve this problem as soon as possible, because my old age parents cannot use this phone in their urgent requirement, until it is in order.

Thanking you,

Yours sincerely,

Anindita Ghosh Pal
san_dut
 
Feb 4, 2016

Landline Dead

Dear Sir,

my LL no (033) 24229027 is dead for some days now. Kindly initiate rectification, as it is the only mode of communication with my feeble parents

Regards
debabrata ray
 
Jan 23, 2016

033 24965696

there is no dial tone.since it is a lawyers chamber,clients and myself is suffering.
gautam pal
 
Jan 19, 2016

out of order

telephone no-(033)25443059 is lying out of order despite lodging complaint for five days.my old parents feeling helpless.request you to restore it soon
Sarit Ray
 
Jan 16, 2016

Registering with selfcare.edc

My Landline no. is 033 2577 3201.
I had registered myself with selfcare.edc.bsnl.co.in.

After two/three months when I tried to login with the ID & Password I had noted down, it refused get me in.

Then, after a few unfruitful trials, I went to "Forgot Password" option.
It asked me to answer to the secret question : "what is my wife's birthday".

Strangely enough, it denied to accept my answer to my "wife's birthday" .....
Could be my date-month-year format was wrong (Ha! Ha! Ha!, the date cannot be wrong anyway!). But, there was no suggestion for "date-format" to be used.

I then tried to re-register myself. But, BSNL did not accept my request as, as per their Records, my Customer ID was already registered.

Now, what do I do?

Can BSNL or anybody guide me?


-Sarit Ray
sarit_ray@rediffmail.com
DR DEBASISH BHATTACHARYA
 
Jan 3, 2016

TELEPHONE SET NOT WORKING

Respected Sir,

My telephone number is 033-24100121. My telephone set need to changed urgently. We cannot receive the telephone calls. Whenever to receive an incoming call we lift the receiver it still continues ringing. After three or four such attends we can receive one call. Similarly for outgoing calls also we face the same problem . Please arrange to change the telephone set immediately in order to help undisturbed telephone service.
My complete address is:-
C/O Dr. Debasish Bhattacharya
Bijoli Appartment , First Floor
26 Naskarpara, Roynagar, Bansdroni,
Kolkata-700070
ajau gupta
 
Dec 17, 2015

Ghost Bill

Dear sir,

I leave the land Line connection last 10 years past ( Land Line No.was 033-22599174
But since last 2 Month you sent Telephone Bill to me , why this such happening with us.
Please look into the matter. and stop to send bill.

Thanks & Regards

Dr. Krish Prakash Gupta
21, Pathuria Ghat Street, Kolkata-6
Mohua Sinha
 
Dec 17, 2015

Land Line Dead dead

Dear sir,

My Phone No. 033-24654393 is dead since last 14 days,

We are in very trouble for the reason.

My Doc. No.13396985702

Please look into the matter immediately.
Kindly do the needful.

Thanks & Regards

For Mohua Sinha
Mohua Sinha
 
Dec 17, 2015

Land Line Phone Dead

Dear sir,

My Phone No. 033-24654393 is dead since last 14 days,

We are in very trouble for the reason.
Please look into the matter immediately.
Kindly do the needful.

Thanks & Regards

For Mohua Sinha
dipak24303961
 
Dec 16, 2015

Landline problem

My telephone no. is (033)24303961 and since few month it is not functioning properly. Recently, a few days back telephone was repaired by your supervisor Mr. Tapan. From this morning I found my telephone is dead. You are requested to take appropriate action to avoid this type of phenomenon. Thanking you in anticipation of prompt action.
Dipak Kumar Niyogi
80/3, Sreerampur Road North
Kolkata – 700 084
Phone No. : 9830006482
manisha singhi
 
Dec 14, 2015

PHONE DEAD

PHONE DEAD

Dear sir,

My Phone No. 033-24867038 is dead since last 7 days,
We are in very trouble for the reason.
Please look into the matter immediately.
Kindly do the needful.

Thanks & Regards

For MANISHA SINGHI
Kamal Bhanja
 
Dec 9, 2015

Unattended complaint

Booked complaint for dead phone, Docket number 13402499242 dated 07/12/2015. Received SMS on mobile phone that the fault booked has assigned to "BSNL Staff Shri M.SHAW, Mobile No. 9477899032". Tried to contact Mr. M. Shaw on the given mobile number but the phone is om "SWITCHED OFF" mode. Unable to know when the fault will be repaired!
KAMAL KUMAR BHANJA
Telephone number 03323969291.
sajal dasgupta
 
Dec 6, 2015

out going & incoming are closed

Every month we recived phone bill on 9th or 10th. Then I paid it online. But today my incoming & outgoing facility are closed. But I don't know why. We have not recived phone bill yet.
SUNITA LOHIA
 
Dec 2, 2015

dead telephone

MY TELEPHONE IS DEAD SINCE 28-09-15. A COMPLAINT NO 13283253082 WAS BOOKED ON 29-09-15. NOTHING HAPPENED. STILL I HAD TO PAY MONTHLY RENTAL.NOBODY PICKS UP PHONE AT NO 25730005.
SUNITA LOHIA
 
Dec 2, 2015

PHONE DEAD FOR 2 MONTHS

MY TELEPHONE NO 25732341 IS DEAD SINCE 28-09-15. A COMPLAINT NO 13283253082 WAS BOOKED ON 29-09-15. NOTHING HAS HAPPENED TILL NOW. STILL I HAD TO PAY THE MONTHLY TELEPHONE BILL. IF I WANT TO TALK TO A SENIOR OFFICER, NOBODY WANTS TO TALK ON NO 25731000. NOBODY PICKS UP PHONE ON NO 25730005.
sparsh agarwal
 
Nov 25, 2015

phone dead

phone no.2 3445726 & 22654628 is dead
payel ghosh
 
Nov 21, 2015

REGISTRATION MONEY NOT REFUND

LAND LINE TELEPHONE NO 25704358 IN THE NAME OF MY DECEASED WIFE LATE DEPALI GHOSH (12/01/2015) HAS RETURNED ON 16/02/15 AT DUM DUM TELE. EXCHANGE(AOTR DD-2)WITH ALL REQUIRED DOCUMENTS AND AFFIDAVIT INSTRUCTED BY RELATED SECTION OF THIS EXCHANGE,WITH LAST PAID MONEY RECEIPT. BUT STILL I DO NOT GET ANY RESPONSE FROM YOUR END AS WELL AS DO NOT GET THE REFUNDABLE AMOUNT.KINDLY SOLVED THE MATTER AS EARLY AS POSSIBLE

(SUNIL KUMAR GHOSH)
MOB.7890089918.
mkbnic
 
Nov 3, 2015

Landline dead

My Land line no 033-25911113 is dead for last 15 days. I have Booked compain on no 198
My Mb No 9434206488.


Manoj Kr Biswas
Krishnapur,
Kolkata 700102.
24935759_kolkata
 
Nov 1, 2015

TELEPHONE DEAD

MY PHONE 033-24935759 IS DEAD FROM LAST THURSDAY (30/10/2015)

BEST REGARDS ,

TAPAN KUMAR BASU

MOBILE NO. : 9432088299

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