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Calcutta Telephones Land Line ( BSNL )

India,
West Bengal

Consumer complaints and reviews about Calcutta Telephones Land Line ( BSNL )

User721501
 
Apr 22, 2012

Dead Phone

My mother is a senior citizen (aged about 75 years). Her land phone no. is 25563052. Her land line connection is out of service (dead) since last one month. I have lodged a complaint dt. 23.03.2012. But no action is taken till now. It causes great inconvenience to me to contact with my old mother who resides alone in her residence. Please take necessary step immediately.


M. Roy
User720150
 
Apr 20, 2012

Dead Phone

For one reason or other my Telephone no 033 2548 1402 remains dead occassionanily. It is connected to Broadband unlimited scheme of Rs 625/- pm + tax etc.
Numerous complaints has been lodged. Visited personally Mr N.C.Roy, DET, Jessore Road, Dum Dum & another officer namely Mr N.Konar on 16.4.2012 followed by telephonic call to Mr Gopal Das, SDE on 17.4.12. My Complaints nos are 11356691961 dtd 7.4.12 and 11374012682 dtd 19.4.12. It would not be out of place to mention that abruptly false billing use to come number of times for more than Rs 2700/-, 4800/- or so. Subsuently it got corrected after number of personal visits to their office . As a matter of fact I am paying at least Rs 771/- pm having no benifit from their Broadband service.
What I strongly feel is that number of top officials of BSNL are getting undue advantages from other service providers & in turn they are obliging them at the cost of maligning the name of BSNL. Getting the same infrustructure of BSNL other service providers are providing excellent service to their customers and on other hand we are getting most callous service from BSNL. What is the use of keeping such line ? I am getting fed up with BSNL.

A.K.Karmakar
User529776
 
Aug 10, 2011

Dead Phone

dear sir my BSNL land ohone is out of order since 07.08.11. I complained at thakurpukur exchange on the same date but the complaint is still unattended, causing great in convenience to me.- dipak.kr. banerjee
PH.NO- 24536563.
User521391
 
Aug 2, 2011

Dead Phone

My Tele phone no. is 2410 5541, (MALINA KISKU) MANIK JOR 9432339652
MY BILL IS NOT DESPACHED FROM POST OFFICE, DUE TO ADDRESS PROBLE.

OLD POSTAL ADDRESS : 6 VIDYASAGAR PARK LANE
PIRPUKUR ROAD, PALPARA, BANSDRONI, KOLKATA-700 070

PRESENT POSTAL ADDRESS : 7 VIDYASAGAR PARK LANE
PIRPUKUR ROAD, PALPARA, BANSDRONI, KOLKATA-700 070

PLEASE ARRANGE ME IN FAVOUR OF ME AND TAKE NECESSARY ACTION AS SOON AS POSIBLE .
User378864
 
Apr 1, 2011

Dead Phone

My Tele phone no. is 25326253, my landline connection is out of order ( dead ) from last 2 month Several times I have lodged a complaints but no action is taken till now. Please take the action as early as possible.

With regards,

MALAY GHOSH
7D, P.N.C.Lane
Calcuta 700 002
User369595
 
Mar 24, 2011

Dead Phone

To,
The Distt.Officer (Consumer Affairs)
Grievance cell
BSNL
Calcutta Telephones

Ref:- The telephone device of land line No.24550011 is not working.

The above telephone instrument is dead for few days, though we can receive calls fine but can't phone through this device. I have lodged complaints, the docket no. is 2010, 2094 etc. but receive no response from Calcutta Telephone till date.
Please do the needful at the earliest and oblige.

Regards

Avik Ganguly
Jadu Bhattacharjee Lane.
Kolkata - 700026
23-3-11
User357812
 
Mar 14, 2011

Dead Phone

My Tele phone no. is 24295111, my landline connection is out of service ( dead ) from last 10 days. Several times I have lodged a complaints but no action is taken till now. Please take the action as early as possible.
User357812
 
Mar 14, 2011

Dead Phone

My Tele phone no. is 2429511, my landline connection is out of service ( dead ) from last 3 days. Several times I have lodged a complaints but no action is taken till now. Please take the action as early as possible.
User165509
 
Sep 22, 2010

Dead Phone

To,
The Distt.Officer(Consumer Affairs)
Grievance cell
BSNL
Kolkata Telephones

Ref:- Telephone No.23591201 is dead.

The said telephone is dead quite some times. Whenever I lodge a complaint, the fault is being shorted out after lapes of 2-3 days and again dead after 3-4 days. The reoccurance of fault is continuing since 1 month.
Please resolve the said problem immediately.

Thanking you
Yours faithfully

SUMAN BHAGAT
User158070
 
Sep 15, 2010

Dead Phone

My Tele phone no. is 26684590, my landline connection is out of service ( dead ) from last 3 days. Several times I have lodged a complaints but no action is taken till now. Please take the action as early as possible.
User96612
 
Jul 24, 2010

Dead Phone

My Tele phone no. is 24018140 , my landline connection is out of service ( dead ) from last 4 weeks . Several times I have lodged a complaints but no action is taken till now.

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