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Consumer complaints and reviews about care---irctc.co.in

Sep 9, 2014

Train No.13160 DOJ 14.08.2014 was cancelled but amount not Cr.ed my A/C. till dt.

Dear Sir,
Ref.to the subject matter ,I am very sory to inform that till date I have not received my refund amount in my Bank.Pl. take to do the needful at ur earliest possible
Thanking u
10,Jelia para lane,
Sep 7, 2014

forgot passward

I have forgotten my pass ward and I also forget my pet's name plz help immediately. My user name. Kadarbhai0. And. My mobile no 9819400795 and email. Kadarbhai88@gmail.com
Aug 24, 2014

changed my E-mail.ID

Hello Sir/Madam, I am the account holder of IRCTC many years, unfortunately the "Sify E-mail" (Past Mail ID: tanix15@sify.com) was closed last month and my mobile number is same (9367601148). Now I created a new E-mail ID from "Gmail.com" and my mail ID is "tanixphilo@gmail.com". But the problem is not bocking any tickets form IRCTC through my new E-mail ID (tanixphilo@gmail.com), because this mail ID is not matched. past user id is "tanix15"

Now I create a new user ID to IRCTC that is" tanixphilo" (for new email id) and same mobile number that is 9367601148 (past 10 years). But now my problem is coming from the IRCTC login, "your mobile number is already exists" .

Now I kindly request please match my new email ID (tanixphilo@gmail.com) and the same Mobile number (9367601148) for a new login

Dr.Thanigaivelan Shanmugam
25, Kulakkarai st
Puducherry 605110

E-mail- tanixphilo@gmail.com
Cell Number: 09367601148
Aug 12, 2014

TDR filled , but not refunded.

I am not getting my refund after even filling TDR on time.
As you can see the below mail.-

Dear Customer,

With reference to your request for refund for PNR Number: 8447511364 for reason "Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: 100000006875869 and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway.

The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way.

For any assistance please contact:-

011-39340000, MON-SAT (10 AM-6 PM),
Fax No.011-23741117, 011-23345400,Chennai Care No. 044-25300000

This is an Auto generated mail. Please do not reply.

With regards,
TDR Team,
Aug 1, 2014

Activate link change for New mail id :ponrajammu@gmail.com

i have new user registration for irctc user id :ponrajammu cell no: 8925593227 then email id:ponrajammu@gmail.ccom. that is email is wrong so activate link sent for this emailid. so you have send a activate link for in my email id : ponrajammu@gmail.com
Jul 27, 2014

train is stop from 2 hours


Actually train is stop from 2 hours, what the hell is this,its too irritating,
I am going delhi to Gomoh.
train no-12802.
you increase fare but there is no facility in train, no water and very dirty in toilet, there is no mantanance. Pentry food too costly.

thanks & regards
istiyaque alam
Jul 25, 2014

forgot password

i forgot my password of irctc my user id is srilalitha my phone no 9703129655 pls help me
Jul 24, 2014

password & pet name lost

sir, i forgot my password and pet name. so please send my password and pet name to email id & mobile no.

E-MAIL ID - anujkumartirkey@gmail.com
MOBILE NO.- 9437288042
bhavesh. u
Jul 24, 2014

Bad Quality of Food during journey

Dear Concern,

During my journey by August kranti Express (Delhi - Mumbai), it is found that food quality is very poor. which is forced people to waste it any how. and it is very often during the journey. since cost of food is included in ticket cost, so no one is bother about this much. I am requesting concern authority to modify such system like, people should be given option to select food at the time of journey when tickets are booked. by that food can be saved, wastage can be reduced and also cost will be decrees of Travel.

and by same time quality of food has to be improved.


Bhavesh Upadhyay
ila gupta
Jul 12, 2014

unavailability of reservation ticket

main cancer patient quota ke tahat badshahpur se lucknow aur lucknow se badshahpur ka reservation karana chahti thi but office assistant ne sirf badshahpur se lucknow ka reservation kiya aur bataya ki lucknow se returningg ka reservation lucknow se hi karana hoga ,kya quote ke ticket online nahi book hote.plz help me..........
abhay choubay
Jul 9, 2014

Forget Password & S.Q.

Forget Pssword & Question
i my irctc user name ( asc) password forget not remaindered .my gmail ID ( achoubay2@gmail.com) and Mob No. (9981866820)

Abhay Shanker Choubay
Near P.H.E. Woark Shop
Tilli Ward Sagar (M.P.) 470001
Mob. 9981866820
Jul 8, 2014

Forget User Id

i forget my irctc user name password.I can not create new irctc account with same mobile number please help
Jul 8, 2014

not refunded cancellation amount

Sir, My PNR No. is 2620820326. I have booked my ticket on 29/04/2014. My travel date was 24/05/2014. My ticket was cancelled due to wait list. But my Ticket amount was not refunded till yet. My refunded amount is Rs 475/- .So Please take necessary action.,My E-mail ID is Sumit87bisht@gmail.com
Jul 1, 2014

change of email.id

User id.-ramanvns07
Address - 218 B - Brij Enclave, Sunderpur, Varanasi
Dt.of birth- 05/02/1952
Mob.no. - 9415629964
email id - ramansushruta@gmail.com
Jun 23, 2014

forget password

Dear sir

I am lost the password so please send the password my email id ( vinodb104@gmail.com) irctc user name ak10548 my mob no 9560900276 house no c-95 indra kalyan vihar okhla ph-1 new delhi 110020
Jun 23, 2014

Ac is not working

dear sir,
my name is Ashish das, i am 48 years old diabetic patient. today i am going to mumbai by train no 12860 ( gitanjali express )PNR no is 643-1230331, my coach no is A1 and berth no 37, Ac is not working from the begining and i feel so uneasy due to too much hot, after complaint by all the passenger TC is not taking any action, and also he misbehave with us and talking so roughly, he is telling that this issue is not his duty, so sir kindly take immediate action, or further we have to take legal action.

thanks & regards.
ashish das, kharagpur, W.B.
mobile no : 09851947559
e-mail : asis_dreams@yahoo.co.in
Jun 19, 2014

Forgot Password


I forgot my password as well as Pet name given during my registration with IRCTC.

Can you please help me in recovering the same..

Thanking you,
Jun 18, 2014

irctc tatkal refund

Sir mene apni use id Hfy956 se PNR:6728482806,TRAIN:15707,DOJ:04-06-2014,TIME:05:37,3A,MFP TO LDH,rananjai rai,CKWL 1,FARE:1680,SC:22.47+PG CHGS. Jo conform nhi uaa or na hi Rs refund hue Your tkt Cancelled. PNR 6728482806,Amt.1585 will be refunded in your account.par abhi tak nhi aye mera sbi a/c hai 20052047154 plz rs jaldi vaps kre.phone no 9402739099 hai
avinash singh sengar
Jun 18, 2014

about cheeting

aware of cheeter. this website is a cheet with the person.
he will take your personal information and then cheet you.
if you get 7654010318. then don't give him any infoemation he is a cheeter. he cheeted me,

or agar cheeter bhi ye pad rha hai to sun me ye no. every site par dalunga.
avinash singh sengar
Jun 18, 2014

no refund of ticket cancelation

my no. 07580961039 and my reservation failed on 16-06-2014. i tried three time but every time only my balance reduced.
i wanted to reserve from saugor to gwalior of 12121 sampark kranti express. in this way first time i try
my balance cut 237.49. then i again try and i again lost my 237.49 rs i once more try but this time also i lost 237.49 rs. in short i lost totally 712.47 rs.
so sir i request you to kindly refund my money.
name- Avinash singh sengar
mob. 7580961039
email address- avinashsingh.sengar@yandex.com
optional no. 9926016883
Jun 9, 2014

Disdrubance of Police

I have travelled from SGE <-> MAS on 06 & 08 .Jun.14, in side lower in Yercaud Express, my pnr 4816007301. During the travel time police people are occupied my seat, sleeping and laid down on me. I have requested and even scolded many times but they didn't mind. This is not the first time, when ever we are getting side lower the same thing happening.
They people are employed to protect us, but they are sleeping irresponsibly. And while got down any station they people are not closing the door, due to that unreserved passenger are entrain in to sleeper coach.
If any common publics are disturbing like this we can complaint to police, but they themselves doing like this means to whom we can complaint.
Jun 8, 2014

forget password & pet name

forget my password and my pet name also
pls help i cant able to trace out tha my pass word and i forget my pet name also so i request you pls issue me a new
password or suggest me what to do on my E-mail id or mo.no.9413403369.
pls do needful help.

my e-mail id--mishra664653@gmail.com
my user id--sm664653

thank you

sanjay mishra
Jun 6, 2014

forgot user id and password

HI Sir.
pls help i cant able to trace out my user id and i forget my password also. But i know E-mail id from which i have sgin in to irctc
i.e glbsarfaraz@gmail.com .
plz. do the need full.

thanking you
Jun 2, 2014

Failed for processing of Tatkal Ticket

Today I am trying to make Tatkal ticket online on IRCTC on 10 am where it shows 215 ticket are available.
I booked the ticket and paid it through net banking of SBI but after successful payment it doesn't redirected to Irctc site and the ticket cannot be booked.
More over I have tried it once more and it shows only 27 seats are available but once again the result is same at last after deduction of money for two times the ticket could not be processed successfully and my ticket could not be done.

Please address my issue as the same has been happened with my friends also.
I will be thankful for your quick and appropriate action
May 31, 2014

tdr not recived

Dear Sir

I have booked a ticket from kollam to coimbatore on 10th may but the train was cancelled .No sms or nothing as such was informed and after coming to railway station with all the luuggage only we came to know about it.We later hired taxi which costed me 10 times of the train fare and much mental trauma.

Transaction Id. PNR Number. TDR Entry Date Status
1 0897745557 4462290463 16-May-2014 Regreted

The TDR was filed due to train itself was cancelled.Due to train cancellation , it has caused me severe mental trauma and heavy loss as we hired taxi. After coming back after 5 days I filed TDR. Since none of customer mistake please process TDR. We are not asking to compensate us for the incremental cost we incurred due to loss of train , but just the amount we have paid to indian railway as travel fare which was not allowed to travel by railway by way of cancellation of train itself.

Please do the needful for refund at the earliest.

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