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Consumer complaints and reviews about care@irctc.co.in

naigarhi17
 
Apr 20, 2014

Log in ID deactivated

Dear, ' Who So Ever Is Concerned,'

My E-mail ID is- ranjitsinghnaigarhi@yahoo.com
irctc ID- naigarhi17
Password- nanhu


Above ID has been deactivated on 17-4-2014. Please reactivate above ID at earliest.
Urgent reservations are held up.
THANKS,
RANJIT SINGH.
bumba
 
Apr 20, 2014

otp

sir, my email id niladrisekharg@gmail.com and mob. no. 9433307028. till i didn't received my otp.
RajeshkN
 
Apr 20, 2014

forgot password

Resp sir ,
I forgot my irctc pass word,my irctc user name:- RajeshkN and my registred email id:- rajeshnarayanmvka@gmal.com
My old mobile number 8967315717 and my new mobile number is8972216864.sir please resend my pass word in my email id.
Thank you sir.


dileep roy
 
Apr 20, 2014

ticket not booked but transaction done from my debit card

sir i m dileep roy, i had booked two ticket of my wife geeta (36yrs) and my daughter nikita(10yrs) on 20.04.2014 for 19.06.2014 through on line reservation by IRCTC.I follow all procedure at the end i had make payment through my ATM Cum Debit Card then 1187rs are debited through my account but i had not got e-ticket. so sir kindly refund me or help me out my transaction id is 411034182126.thanks!
with regards
dileep roy
smq 26/4
air force station yelahanka
bangalore-560063
ph 9591024660
e-mail: dilipro110@gmail.com
ajaykumarpandey
 
Apr 20, 2014

booking of tickets

sir ,my account in irctc get login ,but at the time of planning my travels it didn't get open stating that the account has been refresh/option button has clicked twice,pls resolve this problem and do the needful.regards
ajaykumarpandey
 
Apr 20, 2014

refund of money

sir , i have cancelled my e-tkt on 19 may ,having pnr no.2157522426, from gorakhpur to mumbai ,date of journey 10 june 2014 .the tkt cancellation has been done successfully but the refund has not been credted to my account of an amount of rs 1700. sir pls do the needful.regards
tripathisaurabh
 
Apr 19, 2014

ticket not booked but amount debited from account

dear sir/ma'am

i was wanting to boked ticket of my family members, i went through all procedures and when finaly payment making done, shown session expire screen, ticket was not booked but amount had been debited from account and not yet refunded.
date of booking- 19/04/2014 time- around 3-4pm
date of journy- 11/06/2014
train no.- 15231
irctc id- sibbu1995


email id- saurabh15101995@gmail.com
raja5060
 
Apr 19, 2014

mobile no updating

user id raja5060 ,email rajatuntun@gmail.com, please update my new mob no 8332812953 ,so that can recieve otp etc.
raja5060
 
Apr 19, 2014

updating my mobile no in irctc records

sir my registered e mail id is rajatuntun@gmail.com, my irctc user id is raja5060 my old mobile no was 9930441267. I want my new mobile no to be updated in records so that i can get the OTP and other info regarding my transaction regards...... Raja ram sharma
complaint password
 
Apr 19, 2014

forget password

Sir, I forgot my password of irctc login , my user id is ABBAS _ WASI and my cell numbr is 9451974443 and mail me at zorro_saify_786@yahoo.com thank u
pawanbrjn
 
Apr 19, 2014

online reservation error

when i open my id first come there plan my travel then i fill it and when i click "ok" button then it show online reservation error.
pandey1210
 
Apr 18, 2014

genrate the password

Hi sir/mam.
My id is pandey164.n password pok 340 but not login.plz genrate the password
sajiv
 
Apr 17, 2014

Refund is Due

Dear Sir/Madam

This is to inform you that on 15/04/2014, I booked an e-ticket from MVLK to NDLS. While payment was in process the web page got stuck and was displaying (JUST A MOMENT WHILE WE CONNECT TO THE MERCHANT) for at least 01 hr. Then I tried again but the same problem occurred. Due to the above said issue an amount of 22,869.30/- ( {11,232.47/-[ticket charges] + 202.18/-[IRCTC transaction fees]} x 2 ) has been debited from my credit card but the ticket is not at all generated, hence the amount is yet to be refunded. It is hereby requested to please release the amount which is due and acknowledge the same to my below given email ID. If any delay then also please inform.

Response awaited.

Regards

SAJIV PILLAI

IRCTC Login ID: sajiv5482
Email Address : sajiv1013@gmail.com
sajiv
 
Apr 17, 2014

Refund is Due

Dear Sir/Madam

This is to inform you that on 15/04/2014, I booked an e-ticket from MVLK to NDLS. While payment was in process the web page got stuck and was displaying (JUST A MOMENT WHILE WE CONNECT TO THE MERCHANT) for at least 01 hr. Then I tried again but the same problem occurred. Due to the above said issue an amount of 22,869.30/- ( {11,232.47/-[ticket charges] + 202.18/-[IRCTC transaction fees]} x 2 ) has been debited from my credit card but the ticket is not at all generated, hence the amount is yet to be refunded. It is hereby requested to please release the amount which is due and acknowledge the same to my below given email ID. If any delay then also please inform.

Response awaited.

Regards

SAJIV PILLAI

IRCTC Login ID: sajiv5482
Email Address : sajiv1013@gmail.com
sharads
 
Apr 17, 2014

catering service not provided in train.

PNR No: 2357370203 Train No. & Name: 02445/JAT PREMIUM SPL Quota: General
Transaction ID: 0883528818 Date of Booking: 06-Apr-2014 07:26:50 PM Class: SL
From: NEW DELHI(NDLS) Date of Journey: 11-Apr-2014 To: JAMMU TAWI(JAT)
Boarding: NEW DELHI(NDLS) Date of Boarding: 11-Apr-2014 Scheduled Departure: 21:50 *
Resv Upto: JAMMU TAWI(JAT) Scheduled Arrival: 12-Apr-2014 06:50 * Adult: 04 Child: 00
Passenger Mobile Number: 9013205795

Pl. clear my quarry as under:-
1. Catering service included/provided in above train yes or no?
2. At the time of booking catering option has been given or same charged by e-ticketing but service not provided.
3. Total amount charged rs.3771.24/- (inclusive meal charges)
4. Is it software mistake? today's meal option removed from booking site, why?
pl. clear
complaint password
 
Apr 17, 2014

forgot password

Id is ABBAS_WASI plz reset password
complaint password
 
Apr 17, 2014

forgot password

Forgot my password plz reset it again my id is ABBAS_WASI
complaint password
 
Apr 16, 2014

forgot password

Id is ABBAS WASI frgot password
pandey1210
 
Apr 16, 2014

user id not done

Hi sir/mam
My name is sunil pandey my user id-sunil12 but there are not login yet plz genrate the new password
pandey1210
 
Apr 16, 2014

user id not done

Hi sir/mam
My name is baby pandey and my user id is -pandey164.but there are not login.plz genrate the new pasword
raaj10806
 
Apr 16, 2014

Forgot my password reg;

Sir,
Iam Raj kishore. I have forgot my password Can you please recover my password and send it to my email address
My email address is kishor143raj@gmail.com
My mobile no is 9642210806
My IRCTC User id is " raaj "

Thanking you, I hope my problem can be solved
pandey164
 
Apr 16, 2014

uśr id and password not done

Hi sir/madam.
My nane is baby pandey my usre id is-pandey-164.password is-pub232.but there are login it not done plz genrate in password.
p karthik kumar reddy
 
Apr 15, 2014

ticket is not booked

ihave booked ticket i did not get pnr number my transaction number is 0889054637 please make it fast
bombayvkm
 
Apr 14, 2014

refund not credited to my a/c

pnr no:4715250039
transaction id :0882390152
ref no:ekt2014045011281883
TDR filing date 5/4/14
Amount:1200/-
vkmbombay@gmail.com
rajeshvarma n
 
Apr 14, 2014

Refund Amount

I has book for a ticket on 11/04/2014.at that time on booking process,it will shows SESSION HAS EXPIRED.but my amount has debited.may i know when it will be refund my amount.

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