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Consumer complaints and reviews about care---irctc.co.in

jk2792
 
May 28, 2016

change mobile number

dear my email id ;- jaykishansutradhar@gmail.com my old mobile number-9636976452 a request change new mobile number-9033042198
taufiq ahmed
 
May 27, 2016

tdr

i am trying to file TDR but is not working several time i tried calling to customer care but they dont know anything they just provide this 01139340000 number which is not answering , what the hell IRCTC is doing
no one is ready to help or guide the proper way
no one answerable
no one has the knowldge for IRCTC site
etc.....
bullshit
what IRCTC is doing ?
is the management sleeping ?
PREMARAJU
 
May 27, 2016

CANCELLATION CHARGES

SIR,
I HAVE BOOKED E TICKETING ON 25.05.2016 AT 09:34PM FROM BANGALORE TO COIMBATORE FOR 3 PERSONS WHERE THE CHARGES INCLUDING SERVICETAX AND PG CHARGES WAS RS 705. THE PNR NO 8535056195 TRAIN NO 11013 ON 11-07-12016 UNDER SLEEPER COACH. BUT I HAD TO BOOK ON 11-06-2016. HENCE I CANCELLED IMMEDIATELY AROUND 09:34PM. I GOT A REFUND AMOUNT OF RS345/-

THE REFUND AMOUNT BEING VERY LESS PLEASE CLARIFY.
Fredrick Blake
 
May 27, 2016

Could not file trd

Dear Sir,
I booked a ticket through e-ticketing in train no. 15051 PNR No. 6655477593 for traveling on 27/5/2016. My ticket status was WL/2 and was confirm after chart preparation IE. A1/30. But I tried to cancel the ticket through TRD at around 14.30 hrs. I received a message ticket would be cancelled within 2hrs of scheduled departure. I was trying to file TRD from 19 hrs but I couldn't do it till 20 hrs.
So I request u pl do the needful to refund my money as per rule.
Thank u.

Dorothy Blake
Asansol
bengalikar
 
May 27, 2016

On reservation page capcher image dose not shows

My self rakesh karmakar having account ID is (bengalikar ) I have a problem when ii fill up reservation page , after fil up name ,age and others at the last capcher image dose not shows ,that's ii can not book my train ticket, so please i request u see the mater and solve my problem as soon as posible . Thanking your faithfully
Shaswata Chowdhury
 
May 26, 2016

Money debited but No ticket booked

To whom it concerns,
Today(27/05/2016) morning I was booking an e-ticket for ANVT SUVIDA SPECIAL(02265). Unfortunately the money (3417) was debited from my account but no ticket was booked. Please help me out. Being just a student it's quite a lot of money. How can get back my money?
Here is the transaction details:

Date Narration Debit
27-May-2016 POS PRCH 3417.25
POS 614820009731 IRCTC

My contact details: Ph- 8013452906,9454022587
e-mail: shaswata27@yahoo.com

Thanking You,
Yours sincerly,
Shaswata Chowdhury
kirthihari
 
May 25, 2016

train ticket is not booked money is debited in a/c

Hello sir/madam

I have booked tricket though irctc but tricket has not booket but pyment has deduct in my account plz refund my payment in same account.

My traction id is: 5305620201278153

Thanks in advance,
Kiruthiga
Sunit Chaubey
 
May 24, 2016

ACCOUNT DEACTIVAT & CHANGE MY MOBILE NO.

IRCTC account Deactivated
My irctc ticket booking account has been deactivated . A complaint had been lodged, after several follow up I was informed that the details of the account has been forward to the authority concerned for activation . It is almost ten days up , No reply from the department.With the existing mobile No & email id I am not able to open another account . Kindly suggest me an alternate or help me in getting the same account activated.

PL. CHANGE MY MOBILE NO. & MAIL ID IN YOUR RECORD--------

Name- SUNIT KUMAR CHAUBEY
MOBILE NO,- 9755093934
DATE OF BIRTH -24-07-1966
MAIL ID- SUNITCHAUBEY@YAHOO.COM
JHAVIJAY99
 
May 24, 2016

NOT YET GOT PAYMENT EVEN AFTER REQUEST

SIR
I WANT TO INFORM YOU THAT I HAD SUBMITTED COMPLAINT REGARDING MY MONEY WHICH I DIDN'T GOT AFTER THE FAILURE OF TRANSACTION .I HAD REPORTED THIS ISSUE BEFORE BUT DIDN'T GOT ANY DESIRABLE ANSWER.
SO KINDLY HELP ME TO SOUGHT OUT THIS PROBLEM.............................................................

DETAILS OF TRANSACTIONS ARE AS FOLLOW:
TRANSECTION ID DATE AMOUNT
100000477686995 06.04.2016 672.9
100000477686607 06.04.2016 672.9
100000487502424 18.04.2016 1267.9
100000497038697 30.04.2016 1327.9
100000497038586 30.04.2016 1327.9

SO KINDLY GO THROUGH IT AND HELP ME TO SOUGHT OUT THIS PROBLEM
VIJAY KUMAR JHA
SHAILSH SRIVASTAV
 
May 23, 2016

not refund ammount

24-6-2015 ko Maine ticket banaya tha Jo bankar taiyar nahi hua tha. Aur mere account se 864 rs kat gaya balance 6-5-2016 ko paisa kat gaya. Jo abhi tak balance mere account me nahi aya.train no 12582 se banaye the.my SBI account no is 20225999530 near nadesar vns
SHAILSH SRIVASTAV
 
May 23, 2016

not refund amounts

Sir Maine 24-6-16 ka ticket banaya tha. Jo bankar taiyar nahi hua aur mere account se 864 rs ka balance kat gaya hai.Jo ticket Maine 6-5-16 ko banaya tha lekin abhi tak mere account me balance nahi aaya hai.to please us paise ko refund karne ka prayas kare.
Train no.12582
Ticket date 24-5-16
Ticket banane ka date- 6-5-16
Sbi account no is 20225999530
Ticket time 12:37pm
Transaction I'd check kar lijiyega msg delete ho gaya hai.
Please refund my money
Rinku8683
 
May 19, 2016

login id error

Sir my users name and passward is ok but my login id not opened it shows some error. It open on the irctc app. But not open in the browser please help me
Naveenachandran A
 
May 19, 2016

IRCTC account Deactivated

My irctc ticket booking account has been deactivated . A complaint had been lodged, after several follow up I was informed that the details of the account has been forward to the authority concerned for activation . It is almost ten days up , No reply from the department.With the existing mobile No & email id I am not able to open another account . Kindly suggest me an alternate or help me in getting the same account activated
Thanking you
A. Naveenachandran,
Account details: aroor_n
Date of birty 26-10-1949,
email id naveen.aroor@gmail.com
Mobile No 9443369985
Address,
216, Chellappa Gownder Street,
Kattoor, Coimbatore 641009
Hemesh1972
 
May 19, 2016

Refund of WL tickets

I have book tickets 3AC for 3 members from Vadodara to Dondaicha against PNR No. 8146786075 dtd. 26.04.2016, all memers got WL tickets but before chart prepared 1 members tickets has confirmed & other 2 memebers are WL .Now Till date i have not got refund of WL members , Please suggest any special procedure for getting refund of 3AC WL tickets ??

Normally we have get the refund automatically within 2-3 days from date of journey, but in above case we have not received refund from IRCTC .

Please help us
nagesh849
 
May 18, 2016

booking of ticket

booket tricket thout irctc has not confarm but pyment has diducted from my account, they are showing no pnr statur neither passenger details. either confirm the ticket or refund the money.
transaction id - 10000012006269
sbk2016
 
May 17, 2016

rufund mony

dear sir
booket tricket thout irctc has not confarm but pyment has diduct my account plz refund my same account


transation id 100000508100719 13 may 2016
100000508026940 13 may 2016
sbk2016
 
May 17, 2016

Tricket not booked but mony dibbet

dear sir
booket tricket thout irctc but tricket has not booket but pyment has diduct my account plz refund my pyment thout same account.

transcation id and date.

100000508100719 17 may2016
100000508026940 17 may2016
abhishek741420
 
May 17, 2016

Ticket not booked and money get debitad

I booked a ticked through irctr of 254 rs. Ticket not booked and money get debited. Please refund my monry. My ac.no. is 3875000101142628. Please please
kotteswar2
 
May 16, 2016

less refund amount

My transaction ID 10000050679754
PNR no 4419797270 ...I booked 3 tickets on 12.05.16 train no 22626 from SBC to Jtj ,the same I cancelled it on 14.05.16 but the refund amount is only Rs.345 so less than my actual paid amount ..kindly look into this and refund my full amount
itspkulkar
 
May 15, 2016

email not veryfing

email not veryfing
Sup99
 
May 13, 2016

Ticket not booked.. monet get debited

Plz.refund my amount of rs 850... how can u diduct money without confirming money.. nd ur customer care service is only for name .. no can listening a call... plz if u open website then do do dis to.people.. plz refund amount.. my userid is mil11ind.. nd trasaction through icic
ramcharan cherry
 
May 12, 2016

my irctc a/c page is hanging

someshpani,password panigrahi and another one yesumathy p.word yms302 are hanging my gmail is palavalasa.teju@gmail.com

please rectify my accounts
Gangs1989
 
May 11, 2016

About cancellation of my e tickets

As my irctc account is deactivated without my knowledge... Now I want to cancel the e ticket which I had booked when my irctc account was working..
Kindly do cancel my ticket and refund the amount to my bank account
PNR of ticket-4318597926
Date of journey 31st may
Train number-12627
ankush159
 
May 11, 2016

information of waiting list

What is waiting no. in this GNWL69/WL1
sudheer154
 
May 11, 2016

unrefunded amount

an amount was not refunded for unbooked ticket ,

date of transaction :3 -may-2016

name of the bank :andhra bank

transaction id ;100000499378378

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