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Consumer complaints and reviews about care@irctc.co.in

Kulkarni Anand Gopal
 
Nov 22, 2013

Refund of one ticket amount.

I have booked online ticket using my ICICI bank credit card for my travel from PUNE to SOLAPUR. Details are as below
PNR No.8318408439, Train no. 19406 ,YPR Express, Date of journey 10/11/2013, Time 7:30, Class 1A , Coach No.H1 seat No.14
From PUNE to SOLAPUR. For this single ticket double payment has been made. I come to know this by the message from ICICI bank credit card. Double amount is debited to my credit card account for single ticket. and therefore i request to refund one ticket amount and credit it to my ICICI bank credit card account. Thank you.
gvssnarayana
 
Nov 21, 2013

refund of ticket cancellation amount

i have booked railway tickets trough irctc the details are
train no 11019 TD 0735428708 PNR no 8115676117 date of journey is 12-10-2013
train no 12875 TD 0736636848 PNR no 6522299916 date of journey is 13-10-2013
i have not perform the journey due to cancellation of trains for PHILAN tufan
further i informed to careirctc through e mails but no action till 2 date
i view of above pl consider the case and refund the amount at early date please
regards
vssngollakota@yahoo.com
UOUOK
 
Nov 21, 2013

forget my password and security quesation

Dear
I have forgotten my Password & I.D.Please do send the same on my mail address:- hariom.chauhan24@gmail.com M0b.No.9729949408

Regards,

HARIOM
ajitiiit
 
Nov 20, 2013

Money could not refund Refund

Dear Sir/Madam
I booked e-ticket whose PNR 4155269345 date of jurney was 30th oct 2013, but unfortunately train cancelled. My money has not refund, Now I called IRCTC customer care they are saying that even train was cancelled but you could not cancelled e-ticket/file TDR within 72 hours so your money will not refund. Now my complain is If train was cancelled then why Railway/IRCTC is not refunding my money. After train cancellation any how I reached to my destination it took approximately 70 Hours, how can I cancelled and file TDR within 72 hours, even just before 30 minutes of departure time when i inquired then railway staff told me its cancelled before this there was no pre announcement for train cancellation. Please tell me if you are not refunding the money then who is eating my money.
Thanks
rizvi syed aijaz
 
Nov 19, 2013

forgot my password &id

Dear
I have forgotten my Password & I.D.Please do send the same on my mail add;-sarsonsrizvi@gmail.com M0b.No.9419001192.

Regards,

syed aijaz rizvi.
ravisri
 
Nov 18, 2013

refund ticket amount

Dear sir,
we reserved our ticket from visakhapatnam to nellore on 27th October the train no:22871 due to heavy rains the train was cancelled so please refund our amount of Rs.426/- as early as possible.But not reach the amount on the date

PNR NUMBER:652-4413414

PASSENGER NAME
RAVI KUMAR 48M mobile no : 8008570104

Thanks regards
harsitsing
 
Nov 17, 2013

forget my password and security quesation

forget my password and security quesation
kasina ramesh
 
Nov 15, 2013

TRAIN CANCELED AMOUNT REFUND

PNR .NO.6124368373 DATE OF JOURNY:27.10.2013 DATE OF BOOKING 24.10.2013

FROM:VSKP TO:BZA TRANSACTION ID:0781489976 TRAIN NO:12717


DEAR SIR

PLEASE ARRANGE MY BOOKING TRAIN CANCELD AMOUNT REFUND

WITH REGARDS

K.RAMESH
kasinaramesh72@gmail.com
9246634112
hariharanramasamy
 
Nov 14, 2013

activate my acct

dear sir my acct id harisamy its automatically deactivate. please activate my acct.
my phone no 9865023114
rkjupudi
 
Nov 14, 2013

Refunfd money doesnot come back

I booked my ticket on 9th October 2013 to travel form Vijayawada to Chennai on 14 Oct 2013,but due to train indefinite late i file TDR,till now it shows refund under process,so i want to know how many days for process.

PNR NO: 6223952929
REF NO:ekt201301409716662
NITIN3039
 
Nov 13, 2013

i forget my old user id and password

i forget my old user id and password
dear sir i forget my user name and password.my 1st name isNITIN and last name is HELCHAL D.O.B. is15/04/1978.
Mob No9822293039. my g.mail id is Helchal.Nitin2011@gmail.com
kindly send my new user name and e mail my g.mail id.
NITIN3039
 
Nov 13, 2013

i forget my user id and password

i forget my user id and password
dear sir i forget my user name and password.my 1st name is NITIN last name is HELCHAL and . D.O.B. is 15/0481978
Mob No.9822293039. my g.mail id is Helchal.Nitin2011@gmail.com
kindly send my new user name and password in my g.mail id.
Farhan Akhtar
 
Nov 13, 2013

Password

sir, i forget password and security question... can you please send my passwords to my email id.My email id is farhan9835@gmail.com
Farhan Akhtar
 
Nov 13, 2013

Forgot Security Question and Password

Dear Sir,
I FORGOT MY SECURITY ANSWER AND MY PASSWORD SO I CAN'T ACCESS MY ACCOUNT ON IRCTC KINDLY FORWARD MY PASS AND GIVE ME AN OPTION MY SECURITY QUESTION ON MY EMAIL ID - farhan9835@gmail.com
Ranlbir Singh
 
Nov 12, 2013

Forgot my old user id and password

My mobile number is 9419120800, name Balbir Singh, DOB 28/04/1977 e mail id is b_balbir23@yahoo.com, b_balbir@rediffmail.com
I forgot my user id.
also not able to create new id because my mobile number is already registered.
Kindly send me my user id and password at the earliest pl.

Regards

Balbir Singh
DOB - 28/04/1977
Ranlbir Singh
 
Nov 12, 2013

Forgot my old user id

My mobile number is 9419120800, name Balbir Singh, DOB 28/04/1977 e mail id is b_balbir23@yahoo.com, b_balbir@rediffmail.com
I forgot my user id.
also not able to create new id because my mobile number is already registered.
Kindly send me my user id and password at the earliest pl.

Regards

Balbir Singh
DOB - 28/04/1977
ashway9
 
Nov 11, 2013

Forget My IRCTC Password

dear sir i forget my password.my 1st name is ANKIT and last name is SHRIVASTAVA. D.O.B. is 09/07/1990.
Mob No.9754926316. my g.mail id is ashway9@gmail.com.
kindly send my password and security qu ans in my g.mail id.
RAJPUT
 
Nov 11, 2013

pnr no. not received but amount deducted

Sir
i have booked one ticket on 15/11/2013 & 15/11/2013 (d.o.j) is 10/11/2013 & 11/11/2013 from lucknow to bandikui amount has deducted from bank till now without sending my pnr. no.

please confirm

phone no. +91 7275000101
beyant
 
Nov 11, 2013

i forget my user id and password

dear sir i forget my user name and password.my 1st name is BEYANT and last name is SINGH. D.O.B. is 01/07/1986.
Mob No.9555233715. my g.mail id is beyant.optm1@gmail.com.
kindly send my new user name and password in my g.mail id.
mak_brj
 
Nov 11, 2013

transaction password is not matching

i have registered myself for ewallet transaction and deposited RS. 1500/. when i statrted the transaction procedure,it is tod that my transaction password is not matching. my use id at irctc is shamarshad.
from arshad khan
saurabhait
 
Nov 11, 2013

UTTERLY USELESS SITE

Whenever i try to book a tatkal ticket the site doesn't respond anytime before 10:30am which is enough to let your chances disappear. And even if it opens you dare to book a ticket.. Leave this high traffic time, even today i was booking a ticket normally it took me half an hour to do so... What is this?.
I read in the newspapers that from now more than double the traffic can be handled in even peak hours... But there you are,you got a new looking website with similar results. Do something guys please it is very important for common people like us..

Thanks
Saurabh
vilvamvc
 
Nov 10, 2013

password not come

Dear Sir, 08.11.2013 I Account Registered for online ticket reservation. But password not come till date.
DURGALASKHMI
 
Nov 9, 2013

User name and Pwd issue

sir, i forget password and security question... can you please send my passwords to my email id.My email id is durgalakshmiramaswami@gmail.com
BAPPA HALDAR
 
Nov 6, 2013

I CANCELED MY TICKET BUT MONEY IS NOT REFUND YET

I canceled my ticket on 15/10/2013 afternoon due to delay of train.The right time of the train was ActDep: 14/10/2013 23:35. I did wait for the train for several hours. I asked the authority of the station regarding the delaying status of the train but they could not answer . I had an emergency work at my destination place. so, I had no option other than cancelling the ticket and I proceeded to my destination by some other means. But I had not received my refund money yet. I have given the ticket and transaction details below.
So, I request you to consider my matter please.
PNR No:4454589708
Transaction ID - 0743857202
Train No.- 15905
upaliroy
 
Nov 6, 2013

ticket not booket but money deducted from bank a/c

Sir
i have booked one ticket on 6/11/2013 (d.o.j) is 7/11/2013 from Sealdha to NJP amount has deducted from bank till now without sending my pnr. no.

please confirm

phone no. 033 9433715255

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