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Consumer complaints and reviews about care---irctc.co.in

chhotey lal
Jun 18, 2014

Refund not made to my account in respect of failed e-ticketing

dear sir,a transaction have been failed and hence tickets were not booked but an amount of Rs10932 was debited from my bank account.The transaction id 100000011750533 dated 3 June 2014.Please look into the matter and make payement to the earliest.

Chhotey lal
Jun 18, 2014

account debited by IRCTC

A sum of Rs.1098.72 (Rupees one thousand ninety eight and paise seventy-two) only was debited from my account vide IRCTC transaction no.POS 416696505301 on 15/06/2013 in response to failed booking of tatkal train ticket vide booking txn id 100000015588888 for booking in trn #12343 from sdah to njp on15/06/2014. Since, I waited for more than two days with the hope that the amount would be reverted to my account but to my utter dismay the amount has not been transferred back to my account. I therefore request that the amount may please be refunded to my account at the earliest possible date.

Yours faithfully,
Pradeep Moktan
Jun 17, 2014

About ticket received


i booked my ticket on 1-06-2014. it was i-ticket but after passing 17 days from booking date, i have not yet to be received
my ticket, my PNR NO. is 2359180391. boarding from DLI TO AMH (KAIFIYAT EXP).
passenger detail
name age sex seat/bert coach status
1 islam 71 male 0025 S7 CNF
2 ASIF KHAN 12 male 0026 S7 CNF
My address is E-2086, j.j. colony bawana delhi-110039, so please sir, tell me the way of getting my ticket before departure(7-07-2014) date.Ph. no. 9560085494, mail id -samarkhan135@gmail.com
Debdulal Ghosal
Jun 17, 2014

debit card not accepted

IRCTC online booking not accepting debit card. Not able to book my tickets.
Jun 16, 2014

activation of my account

Jun 16, 2014
activation of my account
activation of my account
I am having an account with irctc for booking e tickets with user name "madho2012". When I tried to log in but it is not open
I was not allowed to login as my account was deactivated. Kindly let me know as to how to get the account activated.
My e mail address is "madho_sing@yahoo.com"
Yours sincerely,
Madho singh
p c sharma
Jun 16, 2014

i am not able to cancell my e tikit

dear sir iam book a tikit from irctc h.nizamuddin to gwalior pnr no 2622273885 but my programme is cancell but this tikit is not show in my history please cancell my tikit and reply to my id pcsharma@diamondfootwear.in p c sharma mobile no 08607888041
Jun 16, 2014

I am not able to cancel the ticket

Dear Sir,

I have booked a ticket from SRR to PNVL travelling date 17/06/2014, I can't able to cancel the ticket thru IRCTC site,my login ID
anand0081, my email id anand_rajila@yahoo.com, Mobile no. 9446582160,

Pls cancel the ticket and refund the amount to my credit card.

Pl find booking details below:-

Name Ramachandrakurup
PNR NO: 4509483036
Train No. 22149
Jun 16, 2014

refund not creddited in my bank account

PNR NO 2640024836, Transaction I/D 0919550567, I had booked e-ticket on 10-06-2014 from lucknow to tata .date of journey 17-07-2014. total ticket amount Rs 1687.00 has been debited from my bank a/c three times. the excess two times debited amount are has not been credited in my a/c till to date
Jun 16, 2014

regarding deactivation of my account

Dear Sir,
On June16, when I open my user id my account is fully disabled . neither originate stn are loading nor destination. It is displaying that use correct format of date like DD/MM/YYYY. What I can do help me because it is loaded by irctc only
Jun 15, 2014

I miised my train refund of money

Dear Sir
My PNR NO 8511923003
Transaction ID 0913406830
JOURNEY FROM PUNE TO SALEM JN ON 13.6.2014 Train No. 11013
I have missed the train and I am not travelling the same I made the reservation thro E-ticket I am not able to contact the irctc immediately as i have to proceed in some other way
So kinly do the needful in returning back the amount to my account
You can give me the details thro this mail id sribartahan @ yahoo.co.in
My mobile no. 09443259908
Pl. do the needful in refunding the amount as early
Thank you

Jun 15, 2014

refund money

my transaction has been failed but my balance will not transfer in my account.my transaction id is 0911433936.and my mobile no is 9199434553.
Jun 15, 2014

activation of my account

activation of my account
I am having an account with irctc for booking e tickets with user name "shobha4u". When I tried to log in I got a message that
I was not allowed to login as my account was deactivated. Kindly let me know as to how to get the account activated.
My e mail address is "sanju10011977@gmail.com"
Yours sincerely,
Jun 15, 2014

Booking done- SMS received to cell-not displayed in booked history.

Dear Sir,
I have booked tickets in 3rd AC for the journey from NCJ TO TBM on 04- 07-14 & 08-07-14,pnr no:4717077757&4717077357 in Train no 12634.Also for the journey from TBM to NCJ on 21-07-14,pnr no:4610006235.I received SMS only to my cell,but no booked history available in my computer.Now I want to cancell my e-ticket booking on 08-07-14.In the absence of these details in my system, I am in trouble to loose the amount booked on 08-07-14.I need your urgent action please.Cell no:9443332924.
With regards,
Maria George G
Jun 14, 2014


I registered in irctc on 30/05/2014 but not send password to my mail .My user id is GSN4560 mobile verification code is Gmm820.so piz send password to my mail . MY MAIL adrress is satya4560@gmail.com
Jun 14, 2014

debit card not accepting

IRCTC on line booking is not accepting Indian Overseas Bank Debit card. Not able to book my tickets thru other banks.
Already complained last week . but no response.
Jun 14, 2014

refund of money in case of failed of booking

Dear Sir,
I had tried to book a ticket but it was failed and i got a message that my money will refund to me in 3 to 4 working days. But still it has not been done. Kindly do the needful. Refundable amount is 1001.24 rs.
Jun 12, 2014

ticket not showed

Sir, I have tried to book my ticket on dated 12/June/2014
As everything was going well when i was booking my ticket but when the transaction
has been done then after no ticket has been showing at that time and my money has been
deducted from my bank account.
amount 1063 on POS SBIRCTC at IRCTC txn# 416359424659

contact no 9440030139
Jun 12, 2014

Difference in reservation charges

During online booking, the fare for 3A in New Delhi-Sealdah premium express, shows Rs. 1815/-, But the charges for your payment shows Rs. 2477/-. Can you please inform, what is the additional charges required.
Jun 12, 2014

please refund my money back

Dear sir,

i register in irctc above 1 year but now i cant acess that account and i could not open my accont why?
tell me the solution as soon as possible
my id is (ejazbaig) My Pnr No Is (8224677133)
send clarification on this mail so please provide the my password .
please sir this is fourth time am complainting u

Mail id - ejaz_arman@yahoo.com
contact no - 08866880469,7817817556

Jun 12, 2014


Dear sir, I lodged a complaint regarding non refund of failed ticket amount Rs 861.24 regarding tran.ID 0917540519 on Date 5-6-2014. I got the message on my mobile that the amounts will be credited to my account 4-5 days back but they were not credited as yet.
So Please kindly refund my amount immely.
Jun 12, 2014

email link

i am chandru...user id anbu6291...am got mobile link..but am not get mail link.....

mail id:chandrasekar.anbu@gmail.com
mobile no:9066330277
Jun 12, 2014

fraud withdrawal from my account

Dear sir,
On the date 11/06/2014 , under POS No. 000000000281782 IRCTC amount Rs. 1999.00
POS No. 000000000181743 IRCTC amount Rs. 1000.00
POS No. 000000000366971 IRCTC amount Rs. 2500.00
POS No .0000000001339779 IRCTC amount Rs. 2500.00
POS No .000000000181743 IRCTC amount Rs. 1000.00
POS No .000000000181743 IRCTC amount Rs. 1000.00
POS No .000000000 45666 IRCTC amount Rs. 600.00

TOTAL = 10599.00

there has been a fraud purchasing from my account no.= 11708425612 SBI Branch - Dhaka (Bihar). So ,kindly provide me with the detailed information about all of this purchasing as soon as possible.If you can cancel these bookings /POS NO. & return my toal amount back , I will be highly thankful to you.My mobile No.is 9718219165
Waiting for an early result.....
Sanjay kumar patel
My mail.id - sk251283@gmail.com

Please urgent call me .
Jun 11, 2014

Login Error after updated my account password

Dear Sir/ Madam,

i did forgot my account password.using forgot password option i logged in the site and i updated my account password successfully..
next time i entered my newly created password even-though i got the error message regarding my account login..

My Account Username is "gsreddy125"

please solve my problem...........

Thanks in Advance
Jun 11, 2014

Fraud committed on behalf of IRCTC staff

Dear sir, reference to my complaint regarding non refund of cancelled tickets amounts Rs.2810+2810 for LKO-MAS and MAS-LKO PNR Numbers 4609672029 and 2733421680 for which I got message on my mobile 4-5 days back I made a complaint today with the care@irctc.co.in. I got a phone call on my mobile number from the IRCTC staff with mobile number 91 9559452842 asking for the details of the debit card . within minutes i realised the FRAUD COMMITTED BY THE STAFF MEMBER OF THE IRCTC AND AN AMOUNT OF RS.1500/ WAS DEBITED FROM MY BANK ACCOUNT.



mobile 09451705919 E mail: id_gupta11@rediffmail.com.
Jun 11, 2014

fraud committed on behalf of IRCTC

Dear sir, I lodged a complaint regarding non refund of cancelled ticket amount regarding PNR numbers 4609672029 and 2733421680. I got the message on my mobile that the amounts will be credited to my account 4-5 days back but they were not credited as yet.

I got a phone call from the IRCTC complaint center asking for the details of my debit card which I produced to the person on line. He asked me there is some technical snag in the system and it will be taken care of. Incidently the person asked details of debit card its number expiry date number on the back of the card and the PIN and the amount in the account at present. Showing that he is an authorised person from the IRCTC technical cell.

To my dismay A fraud was committed by your staff and an amount of Rs. 1500/ has been debited with my bank account immediately within minuted.

Please rescue me and refund my money immediately: the ticket refund money and the tha amount fraudulently withdrawn by your staff member.

Dr. I D Gupta Mobile 9451705919 E mail id_gupta11@rediffmail.com .

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