care@irctc.co.in

India

Consumer complaints and reviews about care@irctc.co.in

vasanth nayak

Apr 20, 2013

Amount Debited to Dbeit Card of Bank of India but ticket is not booked on 18/4/2013

I had purchased Railway E-Ticket from IRCTC for Madgaon To Thane dt. 14/08/2013 on screen it shown ticket is there, on screen when make payment button pressed, Bank of India debit card amount is Debited but Ticket is not received from the screen after this when we seen the details of transaction history not such transaction shown in the screen this means amount has been debited but ticket is not issued please refund our debited amount and rectify the entry.

Thanks

Gopalakrishnan.A. R.

Apr 20, 2013

Ticket booking not settled

I have booked ticket on Train No. 16343 from Thiruvanantapuram to Thrissur on 19/04/2013 for a journey at 13/05/2013 Ref. No. 0676418701IGH8031899 Amount transfered to 67001227934 But irctc says that no amount has been received Bank is SBT Please consider my complaint

jagadeesh.surapogu

Apr 19, 2013

sir i forgot my irctc userid&password

Dear sir
I registered with IRCTC .I forgot my user ID and pass word .my details is
surapogu.jagadeesh
s/o narasaiah
address: house no 2-5-45 adi andhra colony,kandukur(mandal),prakasam(dt) ,andhra pradesh
pincode:523105
mail.id:jagadeesh.surapogu@gmail.com
mobile numer:9052795751
pan numer:DJQPS4083H
.Kindly help me retrieve my account .

baijulalk

Apr 18, 2013

verification pending

shows verification pending while using make my trip railway tkts.

gungun_24

Apr 17, 2013

forgot the passward

Sir,
I have registered in IRCTC but i have not used this mail ID & passward from long time. Now, i want to booked the ticket but unfortunetly , i forgot the passward. I have done the click to forgot passward button and written the correct answer but my answer is not accepted as"incorrect".

I have submited my request with my details
1) First Name- Suraj 2) Last Name - Srivastava 3) D.O.B. - 13.05.1970 4) Mobile No. - 9451903241
5) e mail ID- er_suraj70@rediffmail.com 6) Address- c33/210 c-1-k, Hari Nagar Colony, Chandua Chhittpur,Varanasi-221002

It is requested to kindly do the arrange for new/forgot passward.I will be always obliged to you.
Thanks.
SURAJ SRIVASTAVA

prabhaarok

Apr 17, 2013

No mobile verification code

I did not get the mobile verification code

mobile No: 9486217919

Mail Id: prabhasmm@yahoo.com

Please Urgently do the needful.

zakiakram

Apr 16, 2013

refund

I had booked my in 12-4-13,after sometime i cancelled my ticket by online.
My date of journey was 17-4-13,from ghazaibad to rudrapur city.train no.12040 shatabdi ex.journey amount was 472Rs.from hdfc bank(BOB)after cancelled my amount was 355Rs.
I dont get my refund amount till NOW.so return amount AS PAR AS SOON.
Thanks &Regard
Farhad ali.
Cell no.8791109476.

adityadevb

Apr 16, 2013

refund of cancelled ticket

I had booked a ticket for Howrah to Kumardubhi in train Number 13317 Black Diamond Express with PNR number 6518974698 and transaction ID 0671934009 in the name of A. Banerjee, age 37 and T. Bhakta age 31 on 10.04.2013. The ticket was subsequently cancelled on 12.04.2013. I had also received an SMS in my mobile (Mobile Number: 09163446444) that an amount of Rs. 120/- will be shortly refunded but the amount has yet not been credited in my ICICI bank account.
You are requested to kindly do the needful and refund the amount.

Yours truly
A. Banerjee

sayed galib

Apr 11, 2013

REFUND OF RLY TICKETS

I have not received cancelled raily tickets amount evern after lapse of 1 year
a detailed letter and original tickets, ticket deposit receipt and application for refund of fare sent on 18/05/2012 by registered post
my mobile : 9885100847 and 9542212228

Sanjay Alav

Apr 11, 2013

Ticket cancelled amount not refunded

Dear Sir,
I Mr. Sanjay Y. Alav had booked railway tickets on 21st March, 2013 for 12 passengers for Rajya Rani Express, Train No. 11004 to be travelled from Kudal to Thane on 21st May, 2013. But due to some reason I cancelled the ticketson 25th March, 2013. Sir, number of days have been passed after cancelling the tickets but the amount which I have paid not yet refunded to my bank account. The details of tickets are : (1) PNR NO.- 8711584771 - TRANSACTION ID NO. 0661113362 (2) PNR NO. 8111756179 - TRANSACTION ID NO. 0660994454 (3) PNR NO. - 8611579765 - TRANSACTION ID NO. 0660990814. Please do the needful.

My e-mail ID no. - alavsanjay@yahoo.com
My cell no. - 9867558740 / 9869369051

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