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care@paytm.com

India,
Orissa

Consumer complaints and reviews about care@paytm.com

Arshad Kalim
 
Oct 24, 2014

Balance deducted but recharge not done

arshad_hms@rediffmail.com
Amount deducted from my account but mobile not recharged on 23/10/14
I recharged my Airtel no.8420955061 with Rs60 paytm order no.630433713
Next time try paytm order no. 630467325 recharge success but recharge not done balance deduction from my account.
Total no.of recharge two times 60+60=120
Please refund my balance as early as possible.
prasannakumar k
 
Oct 24, 2014

refund problem

I have recharged with 54 on 5 days back with order no626939405.but it was failed .in paytm intimated ur amount will be refunded to ur patm wallet but up to now I didn't get any amount in my wallet so pls inform the details of my failed Transaction
saransh19
 
Oct 24, 2014

Regarding Order 630430964(Paytm Android App v4.2.2)

Yesterday i did a recharge of Rs 120 on my number 8126753060 using Paytm. I have not got the recharge amount of Rs 120. It is showing recharge successful and my bank account is also debited but I didn't received the balance.. Kindly revert.
upendar ra
 
Oct 24, 2014

RECHARGE FAILED

RECHARGE FAILED
I had recharged my airtel mobile number 9502073519 on 22nd Oct evening worth Rs.220 & special balance Rs.73 & next day recharged Rs.20 paytm orders shows that the orders are successful and even the amount has been deducted from my SBI debit account, Yet I have not been credited with the above recharges in my main balance. Also the amount hasn't been refunded in
my account. my Order numbers are 629598463 & 629607592 & 630370185.please take the action fast


THANK YOU!
mukeshkumar117520t
 
Oct 24, 2014

amount deducted from account but mobile not recharged

On 23/10/2014 I recharged ny mtnl mobile no 9969078038; i got the message for successful recharge but till now my mobile is not recharged. And the amount recharged is rs 300. Kindly check what is the problem.
Muk3kum
 
Oct 24, 2014

Amount debited from acount mobile not charged

My complaint
23oct recharge airtel mobile no 9621808180 with Rs50 Ord no 630426538 next Rs30 Ord no 630351692 next Rs30 Ord no 630348877 used sbi debit card amt deducted fm act connection not charged paytm history shows transaction success please do the needfull to refund total at Rs 50+30+30=110
PratikJoshi
 
Oct 24, 2014

Two recharges worth Rs 50 queued since yesterday

I had done two recharges worth 50 each. Both are queued since yesterday. I had applied promo code DIWALI100. Since the recharge is queued I haven't received my cash back yet. Also I am unable to apply the above promo code again as the two recharges are pending. Please cancel those two recharges as soon as possible so that I can reuse those promo codes.

Details of Transaction
1) Paytm Order No - 630544376 ( Status Queued )
2) Paytm Order No - 630521318 ( Status Queued )
soni22
 
Oct 24, 2014

complain about balance recharge

I had recharged my airtel mobile no. 9896232889 rs. 80 from paytm. It shows sucess of rechrge. However balance should not credited into my mobile, but balance was deducted from my account.
following are the persual-
Paytm order no.630456066
please refund my amount as soon as possible.
Drbrij
 
Oct 24, 2014

Recharge not done besides deduction of amount

Hello sir...
This is Dr. Brijpal Singh Gour from Indore
I have been registered in paytm.com with email id as DRBRIJ4U@GMAIL.COM.
I have recharged Airtel mobile no. 9981200718 of rs 120 on 23/10/2014 at 11.17 AM.
I got the message from paytm as successful recharge done.
Order number as 630504309
Paytm cash transaction no. 34560ECOA6943846..
Please immediately solve the problem and reply me...
babeee5
 
Oct 24, 2014

recharge failed

I have recharged my airtel mobile for rs 20 i got the message from paytm also but the amount is not recharged
kindly see to this problem and try to resolve
Karamsiseenu
 
Oct 24, 2014

Recharge Failed

Sir
On 23/10/14 I recharged Uninor Mobile 7396649083 For Rs 229, I received a message from Paytm that the recharge was failed plz refund amount immediately of Rs 229
ashraf khan afridi
 
Oct 23, 2014

recharge

I had recharge of 50rs on 9711757730 but yet not completed.my order no. is 629359181...please reply
ideacellular
 
Oct 23, 2014

RE: RECHARGE FAILED

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Oct 23, 2014

RE: RECHARGE FAILED

Dear Customer,

We have noted your concern. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
lalam jyothi
 
Oct 23, 2014

recharge

I recharged for airtel 2G PPLAN.PAYTM SHOWING THAT ORDER IS SUCCESSFUL.BT IAM NOT GOT MY RECHARGE.PLS REFUND MY MONEY
Pandiyan raj
 
Oct 23, 2014

Refund of money

I have an paytm account. I had recharge(ratecutter) on my mobile no 9500104775.paytm message shown successfu
l but don't get a airtel msessage please refund my money (Rs.229).my order no 630699907.
Banita
 
Oct 23, 2014

REFUND OF CASH

HI,
I had recharged 17 rupees on my mobile number 7383946839 from my paytm account on 22 nd october 2014 but recharge not done and cash had deducted from my Paytm cashwallet. Till now Paytm will not refund my cash. kindly refund my cash.
My order no : 630109572
Transaction no : 35F6E3D2B03102CC
beulaprabhu
 
Oct 23, 2014

recharge

Today I recharged my airtel mobile 9786040413 for Rs.300 I received message from paytm that the recharge was success full but I did not receive recharge amount to my mobile.yesterday I tried to recharge it was unsuccessful but Rs.160 was debited from my pay wallet.so Rs.460 is debited.kindly refund the amount back
md tausif
 
Oct 23, 2014

recharge

I had recharge my mobile no.9178412555 from my paytm Rs60&Rs60 & massage shown success . However balance could not be credited to my mobile. Please solve my problem
udayabanu
 
Oct 23, 2014

mobile recharge

I have recharged my airtel mobile number 9845240710on 23rd oct morning worth Rs.500. Paytm orders shows that the order is successful and even the amount has been deducted from my SBI credit account, Yet I have not been cedited with the balance of Rs500 in my main balance. Also the amount hasn't been refunded in my PAYTM cash wallet.ORDER NO. 630480911 23 OCT '14 11:02 AM,State Bank of India CC Transaction No 114102393403323 .
Thank You!
I request u to credit my balance asap !
mauryadinesh57@gmail.com
 
Oct 23, 2014

Recharge FAILED

Sir my mob no.9033150800 TATA DOCMO PLEASE RETURN MY BALANCE
ORDER NO.630431671
P.N.B
A.T.M TARANSCTION NO.3426118331042960 SIR RETURN MY BALANCE
URGENT
mauryadinesh57@gmail.com
 
Oct 23, 2014

RECHARGE FAILED

Sir Please my Mob - 9737671392 Idea of Recharge 70+70 Rs if Recharge not successful.
Order no.-630441871
P.N.B
A.T.M. Transaction No.-3325669391042960
Order No.630438443
P.N.B
A.T.M Transaction No.1407192361042960
sir urgent my Recharge Amount Return my mobile Balance credit
shiva.bala
 
Oct 23, 2014

Didn't get my 3G plan

Hello i recharge 3G of Rs 197 with oder number 630253429 and it's showing successful on today 23/10/14 but I didn't get my data for the same plz send my data. My contact number is 8754458546.
shaleen
 
Oct 23, 2014

Balance not credited

I have recharged my airtel mobile number 9660617995 on 22nd oct morning worth Rs.250. Paytm orders shows that the order is successful and even the amount has been deducted from my SBI debit account, Yet I have not been cedited with the balance of Rs250 in my main balance. Also the amount hasn't been refunded in my PAYTM cash wallet. ORDER NO.629847908 date of order22 OCT '14 Time of order 08:37 PM Thank You!
I request u to credit my balance asap !
VKS24
 
Oct 23, 2014

Balance not credited

I have recharged my airtel mobile number 9441778759 on 23rd oct morning worth Rs.220. Paytm orders shows that the order is successful and even the amount has been deducted from my SBI debit account, Yet I have not been cedited with the balance of Rs.220 in my main balance. Also the amount hasn't been refunded in my PAYTM cash wallet.
ORDER NO. 630501361 23 OCT '14 11:15 AM 1 ITEM
Thank You!

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