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DATAWIND / UBISLATE 7CZ

India,
Tamil Nadu

Consumer complaints and reviews about DATAWIND / UBISLATE 7CZ

Ankish MIshra
 
Aug 8, 2014

fault

i had purchase a ubislate datawind 7c+ tablet on 16-07-2014, from the first day onward i m very unsatisfied with this device and now today 08-08-2014 it is total dead no response. so kindly give ur attention on my device pls...
Datawindofficialresponse
 
Nov 29, 2013

Datawind Innovations.

Dear B.BALASUBRAMANIAM

As per our telephonic conversation you have received your device and you have no issue with device.For any query in future kindly contact our customer care at 0183-2708500.


Regards,
Datawind Innovations
bbalasubramaniam
 
Aug 2, 2013

my complaint mails with Datawind regarding My device Ubislate7CZ complete dead within 3 months.

my complaint mails with Datawind regarding My device Ubislate7CZ complete dead within 3 months.

=======================================================================
COMPLAINT MAIL NO.7 DT.02.08.2013

Sub: Your Sales Bill dt.26.4.2013 regarding My device Ubislate7CZ complete dead within 3 months.

Dear Sirs,

Please go through my 6 mails and 2 replies from you regarding my PHABLET MODEL: UBISLATE 7CZ which is under warranty NOT WORKING. Now the Device is complete Dead and kept in the box. Kindly let me know what to do ??

Expecting your early reply

B.BALASUBRAMANIAM
[mobile: 9940488050]
[email: bbalasubramaniam@rediffmail.com]




===============================================================================
COMPLAINT MAIL NO.6 DT.31.07.2013:

From:
"balasubramaniam"<bbalasubramaniam@rediffmail.com>



To: <supportin@datawind.com>


Subject: Contact Form Submission: b.balasubramaniam


Date: Wed, 31 Jul 2013 11:36:51 IST
Cc: <jaswant.datawind@gmail.com>,<payment@datawind.com>,<techsupport@datawind.com>



Dear Sirs,

I sent several time to Techsupport but no response from them even 'Auto reply' also not received from them. Please forward this mail to them and confirm by return.

regards,

bbalasubramaniam
===============================================================================
(REPLY No. 2 - FROM DATAWIND]


From:
"Support(SKS)" <supportin@datawind.com> | Add to Address book |




To: <bbalasubramaniam@rediffmail.com>


Subj ect: RE: Contact Form Submission: b.balasubramaniam


Date: Tue, 30 Jul 2013 13:33:25 IST







Dear Sir,

We regret for the inconvenience. For issues with usage of the device please call our Technical Support Helpline at 01832581330 or email at techsupport@datawind.com . Our trained technical staff will help
troubleshoot and address any issues .

Regards,
Datawind Support Team

Manufacturer of LCAD AAKASH Tablet


=======================================================================
COMPLAINT MAIL NO.5 DT.29.07.2013:
From:
"balasubramaniam"<bbalasubramaniam@rediffmail.com>



To: <techsupport@datawind.com>


Subject: UBISLATE 7CZ which is under warranty is not working


Date: Mon, 29 Jul 2013 12:25:40 IST
Cc: <jaswant.datawind@gmail.com>,<payment@datawind.com>,<supportin@datawind.com>


Dear Datawind Team

Please go through my Purchase Bill dt.26.4.2013 and my 4 complaint mails regarding My device Ubislate7CZ having the following problem:-

(1). Smoke smell coming from Micro USB Port during charging
(2). The Device Heating during charging
(3). Files not sharing between Ubislate7CZ and Desk Top computers due to Micro USB Port not fitted
correctly on Ubislate7CZ
(4). After complete the Charging All programmes are running automatically due to loose fitting
(5) Some time not charging

Please note the Ubislate7CZ is under warranty and let me know how to rectify the defects immediately

Regards,

B.BALASUBRAMANIAM
[mobile: 9940488050]
[email: bbalasubramaniam@rediffmail.com]


==============================================================================

COMPLAINT MAIL NO.4 DT.20.07.2013:

From:
"balasubramaniam"<bbalasubramaniam@rediffmail.com>



To: <jaswant.datawind@gmail.com>,<payment@datawind.com>,
<supportin@datawind.com>


Subject: UBISLATE 7CZ which is under warranty - not charging


Date: Sat, 20 Jul 2013 13:42:11 IST
Cc: <techsupport@datawind.com>

URGENT:::

Dear Sirs,

Please go through my earlier mails (attached below)

I'AM USING PHABLET MODEL: UBISLATE 7CZ which is under warranty.
Smoke smell coming from Micro USB Port and battery was not charging. Now my device not usable ?
Kindly let us know what to do ? Please reply urgently.

B.BALASUBRAMANIAM
bbalasubramaniam@rediffmail.com
===================================================================
COMPLAINT NO.3 MAIL DATED: 10.07.2013
From:

"balasubramaniam"<bbalasubramaniam@rediffmail.com>


To: <payment@datawind.com>,<techsupport@datawind.com>


Subject: SERVICE CENTRE IN CHENNAI


Date: Wed, 10 Jul 2013 11:42:33 IST



Dear Datawind Support Team

Iam already sent mail to techsupport@datawind.com on last month but no response from them[earlier mail-pl see below] Please forward this mail to the techsupport and ask them to do the needful and help me.

Thanking you

B.BALASUBRAMANIAM
bbalasubramaniam@rediffmail.com


================================================================================

(REPLY No. 1. from Datawind
From:
"Payment" payment@datawind.com



To: <bbalasubramaniam@rediffmail.com>


Subject: RE: SERVICE CENTRE IN CHENNAI


Date: Tue, 09 Jul 2013 16:00:45 IST
Dear Sir,
For any technical issues regarding the device, you can send us e-mail on our id techsupport@datawind.com or you can call on our Technical Support No : 01832581330.
Regards,
Datawind Support Team
======================================================
COMPLAINT NO.2 MAIL DATED: 08.07.2013
From: "balasubramaniam"
bbalasubramaniam@rediffmail.com
To: bbalasubramaniam@rediffmail.com
Cc: techsupport@datawind.com,
jaswant.datawind@gmail.com, payment@datawind.com,
supportin@datawind.com
Subject: Re: SERVICE CENTRE IN CHENNAI

Dear sirs

My system have micro USB port only for charging purpose instead of AC Adapter Port. Now The micro usb port was loosen so that the charge was not working properly. Kindly let us know what to do. Thanking you

B.BALASUBRAMANIAM
bbalasubramaniam@rediffmail.com>

===========================================================================
COMPLAINT NO.1 MAIL DATED: 17.06.2013
From: "balasubramaniam"bbalasubramaniam@rediffmail.com
To: supportin@datawind.com,techsupport@datawind.com
Subject: SERVICE CENTRE IN CHENNAI

I'AM USING PHABLET MODEL: UBISLATE 7CZ which is under warranty.
My phablet's plug in side part of the tablet is heating during the heating due to loose fitting at mini USB side. Kindly let me know the complete address with contact details of your Service Centre in and around Chennai- 600002 (Tamilnadu state)by return mail to keep the Phablet running without any complain. REgards,

B.BALASUBRAMANIAM
bbalasubramaniam@rediffmail.com

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