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Delhi Jal Board


Consumer complaints and reviews about Delhi Jal Board

bhupender arya
Aug 30, 2015

regarding new water connection

I have applied for new water connection on 5.08.2015. The clerk of DJB Bhajanpura, Delhi have alloted me file no. i.e. 20. No confirmation have been received by me after lapse of 27 days. please help me.
Tarun Aggarwal
Aug 11, 2015

Quality issues with the supply of water


This is to inform you that we are facing some quality issues with the water supply of Delhi Jal Board in the locality of Uttam Nagar, New Delhi -110059.

Recently, the water pipelines had been changed by the prescribed authority of Jal Board. Since then, the water is not coming clean through the taps of our homes. We are not able to drink this water as it smells like gutter. This can cause so many problems and diseases to the people.
I hope that immediate action will be taken in this regard.
Please do the needful.

Tarun Aggarwal
Aug 5, 2015


DELHI JAL BOARD, Billing Section
Mohan Garden, Uttam Nagar,

I have water connection no. 0140391000 in the name of Mrs. NEETU SHARMA. I am surprised when i received very huge water bill this time Rs.2523.00. I have received bill no. 25th july 2015 & the billing date is 15th july 2015 & due date is 26-07-2015. We checked the total units on the meter ourselves and they are less then what mentioned in the bill. Also the meter reading date mentioned on the bill. I also make the complaint for excess bill previously. no water was supplied by delhi jal board last two years. water come only from last one month and i consumed the water under free limit and current bill is zero. all amount is for previous period when no water was supplied by you. so it is requested to you please waive of this amount due to non water supplied for that period.

thanking you

NEW DELHI-110059
PH. 9654546105
email. rajesh_190174@yahoo.in
Jul 15, 2015

Dirty And Stinky Water in Uttam Nagar

Need To register complaints for Dirty And Stinky Water in Supply water Last 3days So Kindly informe me what is reason and solve this problem as soon as possible... My KNO no is 7952353532
Rajat Gupta
Jul 11, 2015

Wrongful Bill

My name is Rajesh Gupta. KNO is 3163551000. I just recieved my latest bill and it states that PLOC which means premises Locked. I just want to complaint that the reader never came to the house to take the reading. I was always in my house. He never came onsite to take the reading.
Jul 5, 2015

very smelly dirty water

I am a resident of ramesh market, east of kailash.
From past one week we are receiving really stinky water . It sells like seawage. Its of no use and causing health problems to the residents of my area. We cannot take bath, wash clothes or utensis with such a dirty water. Such a foul smell the water has. Many complaints has been made but still no action has been taken. My bathroom stinks like a seawage because of this water.

Please take this matter on high priority.

Mayank Umraode
198/23 ramesh market
Gali 1, Garhi,
East of Kailash
Asha .K
Jun 10, 2015


I am a resident of ward 6,Mehrauli and has purchased a 1 bed room flat. We do not have bore well facility. There are many people living in the same building having unauthorised connection of water supply. However we do not have it and so we have approached the Jal Board, Mehrauli for a fresh connection. However they have refused for the same.
Kindly take necessary action to to provide new water connection to the needy in Mehrauli.
Sandeep 92134
Jun 10, 2015

billing issue

my kno no is 4401291000 , djb complaint reference id is (0197574933 or 448845932), complaints regarding bill my water meter is working condition , there is no new reading and i m paid the old bill amount is(10500) but in actual amount is 3500 because bill is not comes to my premicises thats bill is huge paid for old bill, i m paid this old with it penalties bot now agains its comes 5000 but no ussage and wanted resolve the problem billling with wrong but i have the amount is more but actual is less
Rajul Kandari
Jun 1, 2015

lack of water

I live in R10 vani vihar,uttam nagar... Last one week water is not coming in our whole street.. .please resolve our problem.

Mr. S.sudarshan
May 8, 2015

Foul and dirtly water supply


I am a resident of Ramesh Nagar, New Delhi. We have been facing dirty water supply since 30 th April. The water supply is sewer water extremly filthy, foul and dirty. This dirty sewer water supply is throughout the day. The clean water supply starts aftet 7 in the evening. We are really suffering badly without water in the heat.

I request the concerned authorities to swiftly take actions to restore clean water supply. Sewer water supply should be stopped at the earliest else it is a house of diseases in the area.

Dolly Arya
2a/52 Ramesh Nagar
New Delhi 15
sangeeta mathur
Apr 27, 2015


ConsumerComplaints.in › Delhi Jal Board › Delhi Jal Board - REGARDING SUPPLY OF CONTAMINATED WATER

Dear Sir,

I am resident of MIG Vatika apartments,Mayapuri New Dehi-110064. in this area we are getting contaminated, water for the last 15-20 days In , some residents are getting fresh water and some are getting contaminated water with foul smell and that is not even useful for bathing or washing purpose. Our RWA73 have made complaint over to Jal Board complaint 2-3 times But till date No action has been taken and still we are getting dirty water. Kindly look into the matter and do the needful at the earliest, as when we are paying for the water at least, we have to get clean water. In the over head tanks, the dirty water is storred every day, and that is not useful ,All residents are facing stomach prblum.
rahul gupta...
Apr 20, 2015

very dirty & smelly weatyer

Very smelly dirty water
I am a resident of weard no 1 near Dargah , Mehrauli , New Delhi . We are getting dirty smelling water for past Three Months . The water smells like sewage and is yellowish green in colour. It is highly contaminated and can make a person seriously ill. We can't even wash our clothes in it because it smells soooooo bad.
It is really shameful on the part of DJB to supply such dirty water to people. How can they be so inhumane.... We were informed that the supply would improve from 1st March 20156 but this has not happened. As a result one cannot even consume the water of the house which has its own set of health problems attached to it. I request the JAL Board to KINDLY look into this. No one A.E or J.e listen our request for solve the problems.

Please its my humble request to look into this matter , because

Thanking You,

Vipin Kumar & Anwar Hussain
& Ohter residents of ward No.1
Apr 14, 2015

No water Supply


This Is a complaint Regarding no water supply in our area, as per records there is a tubewell for our area in Gali no. 3 Raj nagar part 2 area, but water not reach us through this tubewell because we are living in gali no. 2 area, due to so many connections in gali no. 3 area. So this is a request to please sort out this problem by putting any Valve in it or add any new tubewell connection for us. This Tubewell is in Mr. Mukesh Solanki plot in Gali no. 3.


Also, I wanted to add in it the pump men Mr Ansari is taking bribe fro every member from Gali no. 3 of Rs 100/- for every week from each house.

Praveen kumar
Add: RZH-718, Gali no. 2, Raj Nagar-II,
Palam Colony, New Delhi-110077
Mar 23, 2015


REPLACEMENT OF DOMESTIC WATER METER CONNECTION NO48141 - NEW K.NO.78830710000 AT B-3A/288, JANAKPURI, NEW DELHI-110058 (DDA LIG FLATS) bill no. 788308289428 dated. 10.3.2015.

I had Delhi Jal Board domestic water meter since 1978 with due security deposit We wanted the defected water meter replaced by the Delhi Jal Board. But under compulsion had to get it replaced by a private one. Now the first Water Bill has sent for Rs.8028/- with the last reading as "288" whereas the Meter Reading shows as "218". I lodged a complaint for the same to get the mistake rectified. But the Delhi Jal Board officials advised that I will have to pay this. And further advised me to at least pay half of the Bill in question. Of course,I paid half of the amount of Rs.4000/- receipt no. 2561 dated 23.3.2015 and rest to be paid later on.
My problem is that such a whooping amount of Rs 8028/- water bill never seen in the last forty years. We are four members of the family, water consumption is bearast minimum. This whole B3A Block Janakpuri is suffering because of the functioning in the arbitrary way of the Delhi Jal Board .Please investigate whole matter to give justice to the resident as earliest.
Mar 7, 2015


I am at residing at 53/78 Ramjas Road Karol bagh New Delhi10005. The sewer running through the back lane is choked for the last several days. The flow of the waste water of the house is obstructed by the choked sewer. The result that the foul smell emitting from the waste water is creating the health of our family members and other members of neighbouring houses.

I request you to please take remedial action so that my problem is solved.



Harjit Singh
Trilok joshi
Feb 28, 2015

New connection needed but denied

New connection needed but denied
Dear Sir,

I have second floor , R-95 B Right side in khirki extension Malviya Nagar, New Delhi -17 .The total area of Plot is area 130 s.ft whereas 8 flats is two room set is front side and 4 flats is one room set and in Back side area and 1 is small LG flats in parking area this building have total 12 flats 1 is LG (13) six flats owner have already individual water connection.

Now I need a individual water connection as it is a hygienic need as to survive. I have control on only
My flats When I went for applying new individual water connection at Delhi Jal board, office and meet the ZRO, He replied that we cannot allot you the connection, as there has been a circular that in single building ,if there are more than 6 flats in plot , we will allot only one bulk connection and for the same you need to get installed underground water tank.

I requested to zro that i do not have any hold on other flats owners; I am here to apply for my second floor flats individual water connection water supply new connection. And I requested to zro this Building establish in year 2003 or circular Delhi Jal board come up in 2013 how is possible

He said, your problem is genuine but we cannot help you in this. However, as to survive want drinking water at my home. Kindly provide me solution for the same.

Thanks & Regards

Anju joshi

R-95 B Right side khirki extension
Malviya Nagar, New Delhi -17
Trilok joshi
Feb 26, 2015

new water conection

This is to request you that Delhi jal board Apartment Act must be implemented in authorized colony which is build up in govt approved land allotted for apartments only because there are to many numbers of lat build up in unauthorised colonies, build up by private builders they did not built underground water Tank either builder did not given vacant space for underground tank. Therefore, how can flat owner build it But Delhi jal board asking for bulk connection for society under apartment /society Act They did not give individual connection. I request to you that please change these Act and give individual connection for every flat owner.

Thanking you
A. Andrabi
Feb 25, 2015

No timings for water

We don't have any proper timings. Sometimes water comes after two days sometimes after three days sometimes after four days. The timing they mention is never correct they always says after two hours but those days may come after two days. Some residents doubt they do it deliberately because some water working people do side business with water private suppliers. We are badly suffering. Please take an immediate action and save the mankind.
Manishankar Prasad Singh
Feb 23, 2015


Dear Sir/Mam

Dear Sir/Mam
My Meter no,87069 Not working some 4-5 day, I am going to DJB OFFICE PREET VIHAR DEPOSIT PAINDING BILL AMOUNT BUT HE SAID YOUR METER STATUS BLOCK SO PLEASE YOU CHECK AND CONFIRM CURRENT METER Reading after go to ZRO MR Shiv Prasad I am after note meter reading go to MR SHIV PRASAD ZRO NOT RESPONSE He Said Please Put up Application I ask sir what matter mention he said I dont know Please suggest.

Thanks & Regards
Manish Singh
Rajesh Verma
Feb 22, 2015

water leakage

my name is sunil add-plote no 6 rao vihar nangloi delhi 110041 opp raja public school ph no 9015903540 my problem is water leakeg dear sir/medam mere office main aapki water line leakege ki wajhe se kaafi pani bhar gaya hai jisse mera kaafi nuksaan hogaya hai aur ho raha hai aapse gujarish hai ki aap is water line ko repair krwaye agar aapne is complain par action nhai liya to aapko pura harjana bhugatna padega hamara comlant no hai NTM3404 ISSE humne subha karwai thi kisine action nhi liya thank you sunil
Jan 25, 2015


I BIBHAKAR CHOUDHARY S/O LATE SH. CHANDRAKANT CHOUDHARY R/O AT C-4, VIJAY NAGAR , MOHAN GARDEN, NEW DELHI uttam nagar since past 2.5years and the water supply is very bad from starting but since past 1YEAR situation has gone worst and we don't have water supply from Delhi Jal board since past more than ONE YEAR..
You are requested to take the matter seriously and do the needful earliest.
Dec 28, 2014

Sewer water mix in water supply

In my area sewer work is in progress, thats why some places they block the drains. Supply water in Sethi Enclave Pt-1 , Gali no -1 Mohan Garden Uttam Nagar is in worst condition, supply water is mixed up with drains water and come in tab.

Please its my humble request to look into this matter , because its very unhygienic, and can't be drink.

Andrew Devasir
Dec 24, 2014

Sudden Failiure in water supply

24 December 2014

It was just moments ago that my mother informed me that this area will not get water for 2 WHOLE DAYS! She was informed by the RWA President an hour ago. When infact there was no water since the morning and the people around are saying that there will be no water supply for quite some time.
We were not notified in advance like the Electricity Boards notify the residents. Nor were we given any kind of warning.
My address -
D-7, Prasad Nagar New MIG Flats
Karol Bagh, New Delhi - 110005
Phone No.- 011 25747548; 9810800961
Please take this matter seriously so that this complaint could be redressed.
If not atleast notify me/the residents what the problem is and how long till its fixed.
Please dont let this complaint reach the doorstep of the city courts.

Thank you for your time
Andrew Devasir
Dec 17, 2014

New connection Needed but denied

Dear Sir,
I have Upper first floor in Anup Naagr,C-22 of 75 Ft.The total area of plot is 100ft whereas 5 floors are there at back side and 4 floors are there in front side of 75 ft.
Now i need a water connection as it is a hygienic need as to survive.I have control on only my floor as my mother is the owner of this floor.
When i went for applying new connection at Delhi Jal board,Mrs Kirpal Kaur ZRO ,She replied that we cannat allot you the connection, as there has been a circular that in single building ,if there are more than 6 floors,we will allot only one bulk connection and for the same you need to get installed underground water tank.
I requested her that i dont have any hold on other floor owners,I am here to apply for myfirst floor water supply new connection.
She said ,your problem is genuine but we cant help you in this.
But as to survive,i want drinking water at my home.
Kindly Provide me solution for the same.

Thanks & Regards
Chander Kant Saluja
C/O Nirmal Devi
C-22,Anup Nagar,New Delhi-110059
Ranjit Singh1408
Dec 8, 2014

excess bill and supply problems

I am a residence of 13-C Gali no.2, Defence Enclave Part-II, Mohan Garden, Uttam Nagar, New Delhi: 110059. I would like to bring your attention about billing problems. My bill not come to time to time because my area code is wrong, I have already submitted a complaint in Delhi Jal Board but area code is not corrected yet and one more bill I have also received some time ago bill amount is about 12,000/- rupees. My billing amount is also so hike but my consumption unit is 74 only, and also water supply of our area is very poor, sometime 4 to 5 days water supply does not come.
Therefore I request to you kindly solve my bill excess and water supply problems.

Regards/ Thanks
Vijay Singh
Mob.: 9891456575

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