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DELHIVERY Courier Service

India,
Karnataka

Consumer complaints and reviews about DELHIVERY Courier Service

Soumyadip Mandal
 
Sep 25, 2016

Why telling lie?

I got a message on today morning that my order is out of delivery the courier boy asked me for route direction at around 1 pm. I give him all details....At around 8pm I have received another message from delhivery that "Customer asked for delayed delivery"...why you are telling lie? the package is very important to me....Plz solve...
Neetu Wadhwa
 
Sep 25, 2016

False status

Its my second experience when i was supposed to receive my online order from sapna online tracking number 314710378092 Delhivery courier.In the morning i got a message that your order is out for delivery.For the whole day i kept on waiting. In spite of sunday i could not go for shopping. in afternoon i called up their customer care they said dont worry it will be deleivered by 7 Pm. At 6:15 i got a message that customer was unavailable so order could not be delivered.
This is not first time earlier too i ordered from NYKAA then also did the same thing for two consective days even though i was waiting and at the end of the day got the message that customer was not available..its worse service ...they dont share the number of delivery boy and delivery boy never give a call to customer...donn know how they are running their business..

Its rediculous either their delivery boys are smart who are cheating on them or they are smart.....But Delhivery is worse courier service..
Delhivery
 
Sep 20, 2016

Delhivery

Hi isuman_shah1409@yahoo.co.in,

We are really sorry for this. We have escalated this to our team and will get this sorted at the earliest.

Team Delhivery.
suman_shah1409@yahoo.co.in
 
Sep 19, 2016

Courier not delivered for 1 month now

AWB number- 910810594624. I have ordered a product from wonderchef site on 8th of Aug which was sent through Delhivery courier but till today 20th of Sep the courier is not received. Every time I call Delhivery I get a standard response of it will be delivered in 24 hours but it never happened and now there number is not reachable. I want to know of the courier will ever be delivered or not. The courier is being sent from Katedan to bowenpally to katedan and again to bowenpally but not to my address.This is heights of irresponsible behaviour and I really want to complaint against the courier company for their pathetic service.
Delhivery
 
Sep 19, 2016

Delhivery

Hi nonym,

We are really sorry for this. Kindly inbox us your AWB no. and contact no.

Team Delhivery
nonym
 
Sep 19, 2016

Delay in delivery due to multiple failed attempts of getting contact number updated

I have requested the customer care to update my contact number and its been more than a week. I called them today, just to know that no progress was made at their end. My package has been out for delivery for the last 5 days but the courier guy could not reach me since they didn't update my contact number there. The customer care is of no good, they just add to the agony. I have no other option but to go to the Delhivery center and collect my package. This is not what I signed in for.
Delhivery
 
Sep 18, 2016

Delhivery

Hi Cppi Khatri,

Hope you received the shipment.

Regards,
Team Delhivery.
Delhivery
 
Sep 18, 2016

Delhivery

Hi KBKBKB,

The shipment has been returned to the client. Please contact the client for further assistance.

Regards
Team Delhivery
KBKBKB
 
Sep 18, 2016

Delay in delivery of the product

1.My shipment has arrived my address but i am unavailable at that time and product returned so will you please deliver the product to me as early as possible. Shipment with AWB Number - S701913520101 and order number -PROV1166832
Cppi Khatri
 
Sep 16, 2016

delivery status

Sir, My order number is 354517955382.Please tell me when will i get delivery.you can also reply me on my email id cpk6168@gmail.com
prince@1988
 
Sep 15, 2016

Package struck in Bengaluru since last 4 days, overall 9 days and counting

AWB: S693312608572 (1588592503) / Undelivered In Transit
Ordered from Paytm

This is regarding a water purification system ordered form Paytm for availing drinking water at home. Order was dispatched on 7th Sep and till now no clue of its delilvery. I have lodged complaint twice with Delhivery and paytm each but absolutely no update on the matter. I have ordered multiple things post this order and all are delivered at my place as it was serviced by other courier companies but not this order..

Seriously very low grade service with clueless customer care representative. I have to incur additional expenses for my water arrangement everyday.

Guys get some empathy for the clients who expect important deliveries to be delivered on time. Think of it that if you are in accidental situation and you need blood urgently within 2 hours and you dont get it. you will die.,, same you are doing to customers.
asha goutam
 
Sep 15, 2016

Not Deliever the courier

I have order a book ..and they are not deliever it..frm last 10 days..My tracking no.is 314710392921
Delhivery
 
Sep 15, 2016

Delhivery

Hi Deva_All,

We are really sorry for the inconvenience. The concerned team is working on this and will get back to you shortly with an update.

Thanks.
Deva_All
 
Sep 14, 2016

Fraud company Delhivery

Delhivery,


Why you guys are not providing me update on my order. Are you guys are suffering from Alzheimer disease(Ghazni) or what ?? You guys are taking products from companies and not delivery products to correct customer.

Update me as soon as possible its been past 2 months you said you are going to update but till now I am not hearing any response.If you cant deliver products to r8 person don't take delivery order.
Delhivery
 
Sep 14, 2016

Delhivery

Hi manish_s31,

We are really sorry for this. Kindly share the AWB no. so that we can look into this.

Regards
Team Delhivery
manish_s31
 
Sep 14, 2016

PHYSICAL THREATS AND ABUSES BY DELHIVERY COURIER

DELHIVERY COURIER DELIVERY BOYS THRETENED PHYSICAL AND PROPERTY DAMAGE AND ABUSE, BCOZ, THEY COULD NOT FIND A GATE TO ENTER MY BUNGALOW.
I TOLD THEM, THEY NEED NOT ENTER INSIDE FOR GIVING PARCEL AND JUST GIVE IT, FROM THE WINDOW , GRILL, ..THEREON THEY STARTED ABUSING AND THREATENING AND GIVING BAD WORDS.
AND EVEN VAN DRIVER CAME ANDSTARTED ABUSING.
I ASKED THEM, IF THEY HAVE COME FOR
courier delivery or for fighting.
they informed me, that they dont need the jobs and are just passing time and its their habit to behave like this,
and they will destoy and reak everything and will hurt physicaaly and we cant do anything.
Immediately a police complaint was lodged at number 100, and was forwarded to the local police station.
I was supposed to get the local address and contact number of the local office of delhivery in chinchwad,
and after searching online, could only find the phone number 0124-6719500,
and after contacting them on 14th sp 2016 at 01.45 p.m. afternoon, and speaking for 896 seconds, the lady on the phone,
Samiksha, said, she will call up within 1 hour and give the local branch office address of delhivery and contact person name and phone number, but she has not yet done so , andwe fear for our lives and property, as the courier delivery boy and driver, were and seemed goondas, and continuosly threatened and abused and told of permanent damage and destruction to us.
Delhivery
 
Sep 13, 2016

Delhivery

Hi Ninadpatil,

Hope you received the shipment. Sorry for the delay.

Team Delhivery.
ninadpatil
 
Sep 12, 2016

not delivery my order

1) my awb no-s1111210101791 order no- s8018057092743 2) awb no s1111210102115
my tel no- 9930302971, 9930996219
Wichtiger
 
Sep 12, 2016

Delivery

Delhivery/watchkart pathetic service
I think both Watchkart and Delhivery have made it a point to harass customers. I got a message on last tuesday that the product is out for delivery, however i am yet to receive the same. Both the watchkart executives as well as delhivery guys have been telling me since saturday that i will get the product the next day but they are JUST NOT DELIVERING IT. This is after paying the money upfront.Both the companies are shameless and refusing to help the customer, it seems i have just thrown three and a half thousand rupees down the gutter, i wish i had donated the same to an orphanage instead of these people.
Deva_All
 
Sep 12, 2016

Balck Mark- Delhivery

What is going on.. I am unable to understand...
First of all, Because of your mistake, You have delivered my product wrongly...
After I have intimated you, You are telling you will contact me but its almost 2 weeks and no contact.
because of you mistakes, its more than 2 months and I am suffering because of your worst services.
After doing follow up, you are sending bull shit replies like concerned team.
If you cant deliver products correctly just close these things because I have delivered product via HDFC and because of you good companies are making there images bad in e-commerce. I want a clear response this time. I don't want to suffer mentally as its high time.

Thanks,
Devendra
soumyaprakash111
 
Sep 10, 2016

DELHIVERY

sir,my Product AWB number- 354517723785, please tell me when it will be delivered at my adress.
Delhivery
 
Sep 7, 2016

Delhivery

Hi Roshanrn,

Sorry for the inconvenience. We've escalated this to our concerned team and will ensure that the shipment gets delivered at the earliest.

Team Delhivery
roshanrn
 
Sep 7, 2016

Delivery of shipment

I am extremely unsatisfied with Delhivery . my AWB - 1950138498952 and i was chasing up with them for my item across 2 days. I have received messages to say that the item could not be delivered due to an inaccurate address. Now I have got a message to say that the customer was unavailable at the address. this is absolute rubbish!!!!! I was at home all day waiting to receive my shipment.

They wont give me the number of the delivery person for me to talk to them as well.

I am frustrated
Deva_All
 
Sep 6, 2016

Delhivery

Hi Team Delhivery,


Can you let me know the expected Date/Time by which I will get the response from the concerned team, As there should be time limit for each and every process.


Thanks.
Delhivery
 
Sep 6, 2016

Delhivery

Hi Gaurav nandlal vyas,

We regret the inconvenience. The shipment is out for delivery and will be reaching you soon.

Team Delhivery

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