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DEN CABLE NETWORK

India,
Uttar Pradesh

Consumer complaints and reviews about DEN CABLE NETWORK

Aruna Sehgal
 
Oct 15, 2014

cable operators harrassment

Our cable operator Nishant Communications is harassing us for the past 9 months. despite of our regular reminders, he is not giving us receipt of payment and also charging us s.tax which we doubt is never paid to the Government. On our firm demand to provide us with a receipt this month, they disconnected the services and reason quoted was NON PAYMENT. I have no proof of payment and had personally checked with DEN NETWORK that the services are disconnected by the Local Operator and not by DEN Network.

Manoj is the the cable guy who comes and collect cash on monthly basis.

I had also lodged a complaint with DEN but they are also not able to help me. Whenever you call them they reply back saying your complaint is under process. 15 days have gone and no network.

We cannot bear this harassment any more, pls help.

Regards
Aruna Sehgal
New Delhi
singhdp
 
Oct 10, 2014

Expiry Date to be changed according to New connection date

Dear Sir/Madam
I would draw your attention that Expiry date is wrongly placed in your record of my new Den Network connection wide form/receipt no. 0008735 dated 22nd Sept.2014 of H.No.885 , FF, Left Side , Rani Bagh , Delhi-110034 in the name of D.P.Singh(Mob.9650624601 and Email:- dpsinghthakur@gmail.com)...Your Rep. Ashis (Mob. 9716880334) discussed with me on !3nth Sep.2014 and I paid Rs 2300/- for three months so in this matter the actual expiry date must be after three month of installation date which is 1st October 2014. Earlier i have already lodged complaint about it but no reciprocation is received to me neither on my mob nor at my Email. I again do hope that you should reciprocate the confirmation of actual changed expiry date accordingly after three months of my new Den Network connection on dated 1st October. please let me know your needed action about it.
Other thing is that .....Your Okhla ofdfice phone numbers either not received even after bell going on or phone never connect our calls .. Consumer Care toll free no. 1800 419 2020 never work only the net work policies sound up when we dial this number. Could you tell us how we can talk with customer care Rep. on this number so that any body can complaint directly on this number...Do hope your reciprocation at an earliest.....Thanks to you being me a Den customer....DP singh
Rachna Arora
 
Oct 10, 2014

cable operators harrassment

our cable operator ESKAY CABLE WZ 22 MUKHRAM GARDEN, TILAK NAGAR is harassing people by revising the charges on monthly basis and stating the same has been applied from DEN NETWORK. they have never given us receipt of payment and also charging us s.tax which we doubt is never paid to the Government. Upon asking reason of revision in charges they disconnect the services, i had personally checked with DEN NETWORK, they have never revised the charges and their 4 packages are still valid but the cable operator is constantly revising the charges by stating , this revision is from DEN NETWORK,

we cannot bear this harassment any more, pls help

Regards
Rachna
New Delhi
Mithun Sharma
 
Oct 6, 2014

package change

Mera package change karna hai 270 ka package lagana hai mujhe Piz active.abi mere set-top box Mai 225 ka package laga huaa hai par ab mujhe 270 ka package lagana hai so Piz active the package 270 mera no hai den set -top box card no is =000007813256 den box no.310011081022685, NDS no.5944724699807965. mobile no. 9555051861 piz response my message


ashok saxena pf office
 
Oct 5, 2014

complain against cable operator

Mr yogengra sharaswat, "krishna cableis" our Cable Operator , .my set top box of den company is not working properly. Most of the time my tv displays "signal not found".i had contacted him many times in the past three weeks, but they are worthless,no help is rendered by my cable operator, his mobile number is 09415067917, which he dont bother to attain. please help me.

Ashok Saxena
sharda nagar
kanpur,
ph : 9839565524
singhdp
 
Oct 2, 2014

why the expiry date of my connectionon 13nth Nov.2014

Sir/Madam
I would draw your attention about the wrong expiry date on 13nth Nov. 2014 for my new connection installed on 1st Octo.2014 wide Receipt No. 0008735 dated 22nd Nov. 2014 in the name of D P singh(Dharam Parkash Singh) H.No. 885, FF,Left Side rani Bagh Delhi-110034(Mob. no 9650624601 under the plan for Rs. 2300/- for three months (as your executive access the plan Mr. Ashis Mob. no. 9716880334 , conversation at my home on dated 13nth Sep.2014 and cheque hand over on 22nd Nov. 2014(Bank Of India) . In this matter three months plan decided for Rs.2300/- after ward Rs.599/- for a monthly basis was told my by your Rep. Ashis but inspite of three months expiry you have shown expiry date on 13nth Nov. 2014. You must be clear what exactly the expiry date for my this new connection????so that I should be very much clear and should feel satisfaction about the expiry date for my new connection in operation started from !st Octo.2014..... do hope your reciprocation on my Mob 9650624601 or on E mail dpsinghthakur@gmail.com at an earliest...... Thanks for your future best services if you can....D P Singh(885, FF Left Side Rani Bagh Delhi-1100434 Mob. 9650624601
n r shetradhakrishna
 
Sep 4, 2014

PAF forms are not being supplied

M/s Darshan Enterprises is our Cable Operator. We have been seeking PAF forms for the past several months. Now that your company has been regularly advising subscribers , through TV ,to submit PAF forms so as to enable you to provide channels of our choice, we have been asking for such forms. The said operator has been maintaining that the forms are not available. Hope, you would resolve the issue.

N R Shet
leelawati
 
Aug 28, 2014

set top box not working properly complaint

respected sir ,
my set top box of den company is not working properly .a message of 'please insert card' is shown within 2 sec seconds,picture is not shown only voice is listened.my cable operator is asked rs. 250 for the repair of box.and they not give service good and also not attend the phone calls. please do help as soon as possible.
javedshaikh
 
Aug 25, 2014

not giving me conection of cable

4000/-- set top box ka liya 2000/-- advance cable rent 4 month ke baad service disconnect kiya bola network change hua hai new set top box lagata hoon magar aaj tak nahi lagaya mere saath fraud kiya abhi second cable oprator ko bhi connection lagane nahi deta
kya karen is ka
vikhroli parke site vikhroli west (chetan cable wala)



9323545247 javed
sanjay.dutt
 
Aug 22, 2014

BAD SERVISE

MY SET UP BOX IS NOT WORKING ,BOX UNNABLE TO CUNNECT WHEN I COMPLAIN WITH LOCAL OPRATER HE DID NOT TAKE ANY ACTION SO I SUFFER LAST 3 DAYS , THEY BEHAVE VARY BADLY AND THEY VARY CARE LESS ABOUT CUSTOMER , MY NAME SANJAY ADD 278 SUNLIGHT COLONY NO 1 NEW DELHI 110014 MY MOBIL NO IS 9560899757

KINDLY RESOLVER MY PROBLE AS SOON AS POSIBAL
sandeep kumar sinha
 
Aug 20, 2014

De-Activate the Services

I have a subscriber of DEN CABLE, (Subscreiber No. 5055). My Service are De-Activate from 28th June,2014 & I am not using the Service due to disconnection.
Now I wato to Return the Setup of Box to our Cable Operator " Akashna Cable", New Modern Shahdara, Delhi. than the person say that first you deposited the Charges from 28th June,2014 to Till Date. (Rs. 500/=) than it is returned.

Please solved my problem and arrange to return my setup Box with refund of Half Security Charge (i,e Rs. 350 / =).

Thanks & regards
SANDEEP KUMAR SINHA
M-9250348335
Subscriber No. 5055.
MAA ASHA
 
Jul 21, 2014

DD NEWS

DD NEWS (320) HAR EK MINUTES PAR RUK JATA HAI PURE BIHARSHARIF MAI.
Ramesh Kumar Khatwani
 
Jul 20, 2014

Set top box is unable to receive signal

I have four connections in my house.The cable connection does not work for many days continuously and no response is given by the local operator towards the complains.As per the mutual understanding of cable operators each area has one operator to deal with and no other operator can be approached for a better service.Due to this your customers are suffering and are forced to switch to other cable connection options.If such negligency persists your customer base will be narrowed soon.
hoping for a quick response.
Ramesh Kumar khatwani
Member - Food,civil supply and consumer affairs department of Rajasthan.
Mobile no. 9413661122
Rohit Lall
 
Jul 18, 2014

STB not getting activated by local operator

I got DEN STB(CISCO, White color) MAC-24767D6F7B09 from South Delhi & I told my local cable operator to activate it but they are denying to activate it, as they are saying that it will be activated directly from south Delhi from where I got this STB from, but when I called DEN customer care they said it is already activated & I have to just submit the form to the local cable operator. When I again called my local cable operator then they said that customer care people doesn't know anything & they are just saying for the sake of saying it & we will not activate your STB. Looking forward for your positive response asap as I am unable to activate it from last 4 days.
Regards
Rohit Lall
9811600735
Bhagat Vihar
 
Jul 17, 2014

Poor facility

Very disgusting and poor network. Please avoid that network and services are too poor. Employee dont have manners to talk the customer.
YADAV ASHOK
 
Jul 14, 2014

SET BOX IS NOT WORKING

MY SET UP BOX IS NOT WORKING ,BOX UNNABLE TO CUNNECT WHEN I COMPLAIN WITH LOCAL OPRATER HE DID NOT TAKE ANY ACTION SO I SUFFER LAST 10DAYS , THEY BEHAVE VARY BADLY AND THEY VARY CARE LESS ABOUT CUSTOMER , MY NAME ASHOK YADAV NUMBER IS 9999512090
ramakrishna m
 
Jul 13, 2014

worst service

always one or the other problem some times signal not found and some times not loading if we call they donot take any action and improper reasons
A K Sriwastava
 
Jul 12, 2014

Poor Customer Service

Whenever I am trying to contact customer care on toll free no we are being provided any information rather we are getting very improper response.This has put me under tremendous problem.Due to callous approach of customer executives I have decided to avail the services of other operator.If this attitude continues Den will have to close their business.
nraj
 
Jul 8, 2014

worst service

When you want to watch a Football match or F1 or any sport they go out of service!
Worst f@#$%&* arseholes!
don't ever thake this network!
idiots!

Regards,
Raj
Bangalore
srks
 
Jul 8, 2014

poor quality set top box

i had a good quality set top box of DEN MTN. one day my set top was complaint i give that set top box for repair to den mtn. They give new set top box . but that set top box was very poor quality. i asked my old set top box. they do not give . what can i do?
krishan 12316
 
Jul 6, 2014

no signal

Signal not found ples halp
virender singh sewa
 
Jun 30, 2014

complaint about signal

Most of the time my tv displays "signal not found".i had contacted to den office in the past but they are worthless,no help is rendered by my cable operator,always I have to call my cable operator to tell him about the bad signal.please take some working measures to provide us the good service.(I had tried your non working measures too like remove the set top box wires,clean it.plug it back etc etc."not working")
virender singh sewa
 
Jun 30, 2014

to know about cable operator's office

I only want to know address of my cable operator as his phone numbers are switched off always.
ashita@22
 
Jun 29, 2014

not taking complaint n using abbusive language

I lived in AF BLOCK OF SHALIMAR BAGG,DELHI.FROM LAST 15 DAYS NO CABLE IS DER IN MY JOME..OTHER HAVE FULL NETWROK,BUT ONLY IN MY PLACE ITS NOT WORKING,N CABLE OPERTOR MANOJ IS SO CHEEP N USE ABBUSIVE LANGUAGE WITH ME.."GO N DO WHATEVER YOU CAN DO"WHENEVER I HAVE TYM ONLY THEN I WILL VISIT".PLEASE TAKE STRICT ACTION AGAINST HIM ELSW I WILL LOGDE POLICE COMPLAINT.
Manoj(9268212545)

Regards,
Af block.resident
SANTU DAS
 
Jun 26, 2014

SIGNAL PROBLEM

Dear respected sir,
My self Santu das (ph:8296302525), Address: 33, uday bhilla udbastu pally, p.o.- kamarhati, 24 Pgs(N), west bengal, kolkata - 700 058.
Mera ghar mein 180 rental me DEN ka SET UP BOX hain. Usme jo jo channel ka facility hain us me se kafi channel last 1 month se dekh nahi pate hain (DURING SIGNAL PROBLEM) & communication problem also. Cable bala ko bar bar bolne ke bhi wo log kuch nahi kar raha hain. 1 banda aya tha 3 week pahle, usne set up box ko idher udher ghuma ke dekha or number note karke chala gaya. Lakin abhi bhi signal me koi improvement nahi hua. Mahine ke paise to this time me hum log pay karte hain, tab bhi itni problem kyun ho ga sir? Aap logo ke hat me agar kuch hai to please help us...
Local DEN cable operator ph no: 09330462424.
Thinks & regards,

Santu das

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