Log inRegister
Submit Complaint

DEN CABLE NETWORK

India,
Uttar Pradesh

Consumer complaints and reviews about DEN CABLE NETWORK

Navaneetha krishnan
 
Jun 19, 2013

Error showing in the den set of box

Dear sir,
pls see the below mentioned details.

I am navaneeth.this error(please call customer service to subscribe to this channel(4)) showing In the our DEN set of box.kindly solve our
problem.

DEN SERIAL NO- 320013093220651
NDS SERIAL NO-5944627832125148
SMART CARD NO-000032901001
PAWAN KUMAR RATHI
 
Jun 18, 2013

SINGAL PROBLEM

signal problem
sir,
I am Mr P K RATHI,I am a resident of G BLOCK SEC 23 ghaziabad-201002. there is continous problem signal prevailing since from the date when i had installed your Den set top box. my cable operator said that this problem is from company. cables operater has never shown any interest to solve this signal problem and said that this problem arive from company we should not help to solve this problem till now i cant understand so please check it out as soon as possible ar else return back my money.
P K RATHI
9717995914
Syed Sajid Ali
 
Jun 17, 2013

signal problem

sir,
I am Mr Sajid ali,I am a resident of kaila bhatta ghaziabad-201001. there is continous problem signal prevailing since from the date when i had installed your Den set top box. my cable operator said that this problem is from company. cables operater has never shown any interest to solve this signal problem and said that this problem arive from company we should not help to solve this problem till now i cant understand so please check it out as soon as possible ar else return back my money.
Mr Sajid ali
virendra1965
 
Jun 16, 2013

local operator complaint and electric current coming on set top box body

dear sir,
we are a DEN subscriber. The channel registration form filled by us (in 4 set along with my I.D.) on 1st week of april 2013 and collected by your local operator from us. but he did not give us our copy till now. and our set top box is giving electrical shock when we touch it's body. we complaint many times verbally to our local operator but Cable Operator has not shown any type of interest to correct this problem. please do needful.
thanking you
DEN serial no- 320012054223308
NDS serial no- 5944627737532653
smart card no- 000015098916
contact no- 9013286001
Add- 12/9 c-2-c janakpuri new delhi- 58
angellina chauhan
 
Jun 13, 2013

signal not coming

hello, I am Anjali and from last 4 days signals are not coming. When I complained this to my local cable operator he said that your connection has been stopped from company.why is it so I am paying for cable connection then why the hell my set of box is not receiving the signal.This this seriously offensive that everybody else in my street is getting signal and I am not getting it.
Den serial no-320011353127046
NDS Serial no-5944627733235962
Smart card no-000011665577
MY address is west gorakh park Shahdara, Delhi 110032
Please tell me what is the problem with the DEN company and tell me remedy
My email id is anjali1990chauhan@yahoo.com
sandy_raj
 
Jun 5, 2013

no signal last 6 days

i am getting no signal last 6 days. when i go to tell the cable opertor he tell me this problem is from company. but same area the cable is working. my neigbour cable is working my cable is not working. the cable opertora said to me all cable network is down by company. if the cable network is down why my neigbour cable is working.
Shaweta
 
Jun 5, 2013

Complaint against set top box.

Dear Sir,
This is to bring your kind attention that our set top box is not working till dated 20th may 2013 and we hand overed the set top box to your executive of SENT VISION CABLE of shakur pur new delhi-110034 and he promised us to return it whithin a week. But till date 05-06-2013 get no respose, We have complaint so many times but we got no respose from your side.
So we request you to take action in this regard as soon as possible. Please do the needful.
Model No- C7600
Den serial no- 310011138074796
NDS Serial no- 5944724709778057
Smart card no- 000009652835.
My address is M block, House no-325, Shakur Pur
New Delhi-110034
Barun Dev Mukherjee
 
Jun 4, 2013

DEN set top box not working

set top box not working.
vijai kumar srivastava
 
May 29, 2013

Can DEN set box procured in Mumbai when was posted there be used in Lucknow ? if yes then ?

Sir,
I had taken a cable connection at kalina mumbai when I was posted ther about 6 months back. Now I have shifted to Lucknow and DEN service is available in my area . How can I use it , how to activate and cost .
an early reply will be appreciated .

vksrivastava
MB 8127090109
Bharat62
 
May 24, 2013

Not Functioning after 9.30 P.M.

I am resident of Nimri Colony, Ashok Vihar Delhi-110052. I have two connection of DEN cable. But I am very much sorry to say that for the last 15 days, every Night after 9.30 P.M., the DEN cable is not working.The cable operator of the area neither listen the problems of the customer nor pick up the phones.

We think DEN is not working properly in the DELHI Region apecially in Nimri Colony,Delhi-52.

We request you pls.take urgent action in this matter.
Ravi.
kumar_mohit
 
May 24, 2013

signal problem

sir,
there is continous problem signal prevailing since from the date when i had installed your den set top box. my cable operator hari om cables sec-23 gzb has never shown any interest to solve this signal problem and said that you have full signal so why this problem is prevailing till now i cant understand so plz check it out as soon as possible ar else return back my money.
shri gopal
 
May 23, 2013

den set top box

No signal Since DEN Set top box installation, no continue signal.

Cable Operator has not shown any type of interest to correct this problem. it seems that they are selling only set box not their services

shri gopal
devi singh gogawat
 
May 20, 2013

deactivation of settop bos before time

MY SELF DEVI SINGH, J-679(GROUND FLOOR) JAHANGIR PURI, NORTH WEST DELHI,ON DATED I HAVE PAID A SUM OF Rs. 225/= FOR ACTIVATE MY SET TOP BOX NO. 000 1241 1682 FRON DEN CABLE AT OUR J BLOCK JAHANGIR PURI DELHI AREA.& ACTIVATE MY SET TOP BOX ON 05.05.2013, SUDDENLY ON SATURDAY DATED 18.05.2013 THR HAVE DEACTIVATE
MY SET TOP BOX IN 15 DAYS & I HAVE PAID SUBSCRIPTIO N FOR ONE MONTH
PLEASE LOOK IN TO THE MATTER & ASK YHEM TO ACTVATE MY SETTOP BOX
THANKING YOU
DEVI SINGH
J-679 JAHANGIR PURI
DELHI -110033
CONT. NO.9654087351
sachinder kumar
 
May 17, 2013

information about set top box

to senior concerning officer,
i need to just know abt a situation that , like in our area three to four service providers are providing den services, so ' if we need to port the service provider, then how we can, if not , then my question is when main service provider is you are then, why you depends on cable operators, and kindly tell me whole biography before the price money of box.please reply.......email id - sachindertheman@yahoo.in, contact no. is 8802012805,
i m waiting like a common man for your answer
rajivmadhav
 
May 15, 2013

DEN SET UP BOX NOT WORKING

I am having three connection of DEN. I purchased three set up boxes and are paying Rs.465/- per month inclusive of taxes. To my surprise, the local cable operator executive visited my house with the form and I have filled in the form for the three set up boxes.
On 1st May, 2013, one of the set up box was giving wrong signal and the various programmes have been stopped working. On checking with the cable operator, I was informed that due to wrong ID of the set up box, it is quite possible that this is not working and the LCO has again noted the number of my set up box and I hope that the same will start working. But till date, it has not been working though all the channels are not coming but lot of disruption.

I once again complaint to the Local Cable Operator and their executive has visited my house and after checking of the set up box, he
informed that the set up box is not working properly. What should I do under the circumstances, I have already paid an amount of Rs.465/- for this month for the three set up boxes. Is there anybody who can pay heed to my request either to replace the set up box or repair the same free of cost. Since then, I have been trying the DEN CABLE CUSTOMER CARE NUMBER, but to my surprise nobody is picking up the same and the sterotype reply is coming that we are forwarding to our Executive but no executive of DEN is coming on the line.

Please suggest whether any Government authorities such as TRAI or I& B Ministry can resolve this issue or I have to keep quiet for this grievance.

RAJIV SHARMA, Mobile: 9868090654
Neeraj1234
 
May 13, 2013

Blackmailing..

We are live in rani bagh new delhi .. I paid 250 rupees permonth
Last 4 year , they will harrasment after instaling set box
& used a abusive language .. They said me you ll pay 440 rupees per month
"Salaa behen chod apni manmanni kar raha hai .. " you ll take the action .. Otherwise we ll go to police station
& leagly action for my side ..
pathakss
 
May 13, 2013

No signal

Since DEN Set top installation , no continue signal.

Cable Operator has not shown bill and registration no. rather he threatened to disconnect the connection
brijeshyadav
 
May 9, 2013

very bad service performance

the service is very bad and the distributer is not performing like a man they says that cable aisihi ayegi the service is recieved only 15 days in a month please tell me what is the complaint procedure of surrender the den network ka kabada set top box
rakesh7861
 
May 8, 2013

all english channels are not coming

some channels are not coming .like thiits all english channels and what is dis going on cable operater mobile is switched off den customer service advisors r nt responding rywhom d person i contact r dis failure servicest hat is strange.

RAKESH .KUMAR
5/398 TRILOK PURI
DELHI=110091
9560095124
Ranvir Bhadauria
 
May 6, 2013

The cable connections never performed since the installation.

The cable connections never performed since the installation. Nobody is responsive , DNS means a group of cheaters?
Jasveer Singh Grover
 
May 3, 2013

compliant for Excess Charges network discontiue & wrong Talk

Compliant for crystal cable for excess charges network disscontue & wrong talk creystal cable to mr. ravi 9310479094
Remainder 2 please problem solved for await for reply.


Jasveer Singh (9871324181)
869/7 Govindpuri Kalkaji new Delhi 19. (IInd Floor)
EMail:jas8_singh@rediffmail.com
tej.singh
 
May 1, 2013

connection is not working

For 28/4/2013 to till date i cant seen television due to set up box not working bcoz cable is dissconnected what is dis going on cable operater mobile is switched off den customer service advisors r nt responding whom d person i contact for dis failure servicesthat is strange.
sameerr
 
Apr 29, 2013

only 4 hindi movie channels

There are only 5 hindi movie channels (set max, zee cinema, star gold, B4U movies and UTV movies) in DEN Cable Networks even after connecting Set Top Box. In other cable networks like IN CABLE, GALAXY, HATWAY are providing more than 10 hindi movie channels. Pls provide some more hindi movie channels at bangalore atleast we satisfy ourself.

Note: Because of less hindi movie channels in my area around 40% of customers has already cancelled the DEN Cable Network, And now another 20% of customers are planning to cancel the DEN Cable Network. Pls look on to this on high priority.
Jasveer Singh Grover
 
Apr 27, 2013

wrong charges

Excess charges for Den Cable for govindpuri kalkaji New Delhi -19.
50% chanel for network
Two Connecation for one house no Discount for Den Cable.
Thanks & regards

Jasveer Singh (9871324181)
869/7 Govindpuri Kalkaji new delhi-19

Email: jas8_singh@rediffmail.com
seema rajesh
 
Apr 25, 2013

den intro pack is not running

sir, i have already filled the Form of intro pack,but we are still not receiving the service of the package,instead of intro pack we have been provided the service of basic pack.and most important thing is that we are not even receiving good picture quality. we have complaint to our local cable operator ,but they are not responding and giving us stupid reasons to pass the time. so kindly take further step.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Complaints

    Makemytrip.com - Change of reservation - Response
    Dear vaishalide Greetings from Make My Trip !! We...
    Aspiring Minds(amcat) - request
    sir,i have lost my passkey,how to get that passkey again.i...
    Sleepwell - Placement for matrix
    Rajesh gupta 60-a dda flats ashok vihar phase -3 delhi...
    HP Pavilion ab- or p- or v-series - DID NOT RECEIVE THE GIFT
    I BOUGHT HP Pavilion ab- or p- or v-series and i availed...
    ashu - abusive calls and messages from 7056556605
    Abusive calls and messages from 7056556605 I got message...
    PWD - Sewrage
    I want to say That my sewrage is continusly leaking and...
    signal record jabalpur - COMMUTATION
    Sir, I was retired from Corps of Signals on 01 Feb 15.Till...
    Ibps - APPLICATION FORM LOST
    SIR / MADAM I HAVE FILLED IBPS RRB OFFICER SCALE 1 FORM...
    Usha International - chitting
    Chitting by service centre last one year. They are not...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username