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diya systems complaints

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Consumer complaints and reviews about diya systems complaints

sathishshet12
 
Jan 22, 2013

Diya system worst in giving Hike to employees

Hi to all,

Im working in glow touch for the past 17 months (Aug 2011), At the time of my joining time, they said i will get the hike on December 2011. When i approached them for the hike, they said they will put only after an year AUGUST 2012, again i approached for the hike on the month which it has been committed by them, but they said they will credit August 2012, but its not done, they have credited only on December 2012. Finally they credited in Jan 2013 for only 253 rs as my hike, to get this i have
worked for 12 hours a day, its not only for me, it has happened to all the employees has been credited from 200 to 400 rs only. i don't know whether all employees come forward to tell this issue to the management. im not satisfied to work with this company. Its been said that its one of the MNC company, but it doesn't seem to be.Those who self respect wont accept this increment and work in this company, so Im leaving this company, for sure i will not refer this company to any person to spoil their life, as you spoiled our life. Hi guys kindly post ur review about your feeling, let this management understand our felling

To Management:

Employees are asking increment only for the work we have done, but you guys are not ready to give increment in good amount, you people really making our work to be degreated by just giving 2% and 4% hike, for this you have stopped increment. But ur not able to give the increment as per employment sanctification, Let me tell you one thing we work hard to bring you up, but you people don't respect our work, you just hitting us in ur legs. Im really worried and shamed to work under ur management,

Please don't play with the employees life. We people have dreamed so much about the increment but you not satisfied the dream of the employee, at least we except for 20% of hike, we already joined here for less salary, we increment will satisfy us to work forward in this company, but its not so. We also have so many commitment by keeping this increment in mind, but its totally upstate. If this increment is not re processed for sure we need to hang up.
User384766
 
May 2, 2011

diya systems complaints

Diya Systems Pvt. Ltd. located in Mangalore gives Customer Support through email and chat for an esteemed US based web hosting company. It sucks blood of an agent who working for this project. I have been worked for an email and chat support agent for more than two and half years. Especially, the training team torches an agent. Team doesn\\\\\\\’t have to do any work. So, they eating agents head by performing weekly trainings.

Also, I would like to complain against Floor managers. In the starting age of company, the targets for an email agent was 24 emails. Now, it has been increased to 33 emails per day. I mean an agent should need to handle 33 email contacts within 7 hours 30 minutes with tightened QA!!! As my experience for one and half years as an email agent, an agent can do 24 – 26 emails without any failures in Quality Assurance test. Henceforth, I would like to request you NOT joining to DIYA Systems.

Third complaint is against Management. If an agent who worked for more than 3 years will start getting irritated by the management. The main reason for this is management need to pay more than 10K salary for senior agents. In the meantime they will get freshers who willing to work just for 4-5K.

Hats off DIYA! what a worst BPO company!!

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