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DTC

India,
Delhi

Consumer complaints and reviews about DTC

Rakeh
 
Dec 5, 2014

Morigate Terminal Bus Stop Encroachment

At Morigate Terminal Lot of illegal Shops Like Dhaba (Making A Foods LPG Gass) , Small Stall, Rickshaw Garage on Footpath, Road & Bus Stop But not any Action has been Taken against these Encroachment by DTC & Mcd Dept. There fore General Public and the authorised Shopkeepers are facing problems everyday

Clean India Program Launch by PM is not Maintain by Mcd because footpath is Covered by Above unauthorised Shops & Rickshaw Garage. Please look in to the matter and kindly do need ful and help us in clean India Program.
Thanks


Tathagat Teh Bazari Associantion (Regd.)
Office Shop No. 3 stephen Ground Morigate Terminal
Rakesh Singh President
E-mail tathagatassociantion@gmail.com
Rakeh
 
Dec 4, 2014

Service of Rout no. 212

12 bje ke bad din me 212 ki service km hai jis karan school ke students ko dikat hoti hai plz is pr gor kare
durgeshkumar
 
Dec 3, 2014

BAD BEHAVIOUR OF DRIVERS OF THE BUS

I am a regular passenger of Bus No. 85 (DL 1 P C 7875) which runs between Anand Vihar to Punjabi Bagh. Firstly the bus is never on time and secondly today when the bus arrived, I stepped into the bus but the driver of the bus pushed me and other two fellow passengers out of the bus and they fell on the road. Should we expect such kind of behavior from the bus drivers? Are they allowed to push the passengers? I want strict actions to be taken against such drivers. I was not able to click his photo otherwise i would have attached the same with this complaint.
sks130913@gmail.com
 
Nov 19, 2014

gurgaon to uttam nagar bus problem

after 9:30 pm gurgoan to uttam nagar ki 95% bus bagdola depot tak ki aati hai jiske karan passenger bahut pareshan hoti hai.
root no. 718 to milti hin nahi hai.

thanks
sanjay
Sona Jaa
 
Oct 3, 2014

Gunda conductor in DL1PC 8369

Gatna Us time ki he jab 1:30 minute ko rahe te (3/10/2014). 1savari bus me chari us ne conductor se 5 Ka ka tikkat maga par us ne 10 Ka tikkat de dua . Jab savari ne us ka virod kia to conductor savari se larne laga . Jab larai jada hi bar gai to conductor ne savari jo ki 16 sal ka masum ladka tha chalti bus se dakka de dia or vah gayal ho gaya . Jab dusri savari ne conductor ko toka to vah un se bhi larne laga . Conductor ne us larke ko 1:20 Par isbt se aate hua Khaguri ke pas chalti bus se fek dia . Or bad me conductor savari ke sath larne laga . Conductor or driver done ne buty par hi sarab pi rakhi thi . Is rarah ka vakaya dobara na ho is ke lia sakt se sakhat kadam utay jay . Ham ne 1 complane bhajan pure thane me darj kara di he or 1 ap ko likh rahe he . Ap ka complain no nahi lag raha he ise bhi sudara jay taki ase hadse delhi me or na ho danyevad.
Bus route no 253 (bus adda to yamuna vihar)
bus registration no DL1PC 8369
Vardat ki jagah khajuri ke pas bus adde se aate hua
vardat ka time 1:20 To 1:30
date (3/10/14)
Meri ap se aasa he ap us bus conductor ke khilaf jald se jald samadhan karege . God us 16 Sal ke larke ki jan ki raksa kare jise conductor ne chalti bus se dakka de dia
S Ranganathan
 
Sep 30, 2014

High fare

Today (30.9.2014), I took the Bus route No. 615 (registration no. 8569) from Munirka at 9.00 a.m. to Mohammadpur, fare for which is Rs.5/- only.

The conductor asked for Rs.10/- and I argued with him that upto Mohammadpur the fare is Rs.5/- and for Bhikaji cama place it is Rs.10/-. But, the conductor has asked for Rs.10/- otherwise, he asked me to get down from the Bus.

It is shame on the part of DTC, that they have not given proper instructions to their conductors about the fare.

Whether DTC will take any action on this.

S Ranganathan
Munirka Village,
New Delhi 110 067
Very Very Unhappy
 
Sep 12, 2014

DTC Poor Service

Dear Sir/Madam,

Greeting for the day...........

Meri complaint ye he ki Burari se lekar ISBT tak ki jo buses hein 185, 192 wo bahut long time me aati hein jiski wajah se croud

ho jata hai, hum log office time se nhi pahunch pate hein, 192 or 185 ki service toh bahut hi kum hai or agar aa bhi jati hain toh

Camp or BBM Depo tak , meri aap logo se request hai subeh 7:30 am to 9:45 am tak har 10 mint me 192, 185 ki service de di

jaye taki itna croud na badh paye,is problem ko jald se jald door krne mein hamari help karien

Or Same Situation in Evening


AND same situation in evening : hum log Ghar per time se nhi pahunch pate hein, 192 or 185 ki service toh bahut hi kum hai

or agar aa bhi jati hain toh Camp or BBM Depo tak , meri aap logo se request hai subeh 7:00 pm to 8:45 pm tak har 10 mint me

192, 185 ki service de di jaye taki ghar samaya per pahunch jaaye, verna raat ke 11-12 baj jaate hain,

Is samashya ko jald se jald door karne ki kirpa karien



thank you
Unhappy pessenger
shakiru
 
Sep 12, 2014

NOT REACHED THE DESTINATION & RETURN FROM MIDDLE OF THE ROUTE

NOT REACHED THE DESTINATION & RETURN FROM MIDDLE OF THE ROUTE

BUS ROUTE NO 185 Kendriya Terminal to Nathupura .THE CONDUCTOR AND DRIVAR NOT DO JOB , THEY DO NOT

REACHED THE Many times Nathupura to Kendriya Sachiwalia & Kendriya Sachiwalya to Nathupura ( Early Morning &

Evening) . THEY RETURN FROM BBM Depo & Camp , Not Running properly evening times after 5pm the bus came 7pm &

8:30 pm very poor service.

Please help this matter

Janchetna Manch

Upadayksh

CC Samaz
harishssr
 
Sep 12, 2014

Poor service of Bus no 192, ,185 in morning between 7.30 to 9.am and Evening 7.00to 9.30 pm

Sir / madam
Hello .... M Subhash Chand

Poor service of Bus no 192, ,185 in morning between 7.30 to 9.am and Evening 7.00to 9.30 pm & Half Route ( Burari to camp ) and (Isbt to Camp)

I am a Private Service Man and is regular passenger of Bus no. 192, ,185 which runs between Burari to ISBT. It is to inform you that in morning between 7.30 AM to 9 AM when there is acute demand of bus service as at that time lot of public of schools, offices etc wait for bus but no bus come. It has been observed that bus service between 7.30 to 9.am and Evening 7.00to 9.00 pm is very poor and there is very less frequency of the buses. Some times people has to wait for 60 to 120 minutes for bus. Moreover, it is noticed that after 9 AM and Evening 9 PM no of 192, 185 buses run without passengers one after the other which is of no use for the passengers and also causing financial loss to Govt.You are requested to look into the matter and make frequency of 192, 185 bus proper.

Thanking You,

Harish SSR
CNN News
tyagi-2014
 
Aug 14, 2014

बस ड्राइवर के डिस्प्ले बंद करके रखने के विरुद्ध

सर, आपसे निवेदन है कि बस नंबर 717 जो बदरपुर से चलती है, के चालक बस का डिस्प्ले हटाकर रखते है. जिसकी वजह से पब्लिक इधर-उधर भटकती रहती है जिससे पब्लिक को बहुत परेशानी होती है.
tilak sharma
 
Aug 9, 2014

bus ka samay per nahi chalana

shri man,

bus no 523 Ddhollkuwa se bhatimines our 516 safdarjang se dera gaon yah dono bus samy per nahi chalti hai khas kar subah 8 baje se 10 buje takaur sam ke samay 6 baje se rat 10 baje tak jab ki subah bhatti se jitne bhi log aate hen sab 50 wala pas banate hen aor condectar bolta he ki kais nahi hota to pas ka paisa kahan jata he meharwani karke bus badayen aor 10 baje se lekar 4baje tak bus ke pichhe bus dodti heduty time nahi kya karn he
kripya is per dhyan de
RALPH19
 
Aug 7, 2014

LACK OF SERVICES

SER54Y
kudon
 
Aug 6, 2014

bus not stopped in bus stand by bus driver

Respted sir,

My name is amit kumar kumar. I am travelling from Drawka sec-21 to dabri by dtc bus in the morning around 8:00 am (gurgaon uttam nagar bus).driver not sttoped bus in dabri stand after saying bus driver to stop bus.After asking why he not stop bus he is argument with me.He is also not giving complain book.
so,I hope you will take action on bus driver
Thanks
Amit kumar
sagar Mal Sharma
 
Jul 31, 2014

bus ka samay per nahi chalana

shri man,

bus no 523 Ddhollkuwa se bhatimines our 516 safdarjang se dera gaon yah dono bus samy per nahi chalti hai khas kar subah 8 baje se 10 buje takaur sam ke samay 7 baje se rat 10 baje tak
kripya is per dhyan de
kashyapnisha
 
Jul 28, 2014

317

Its not complaint..
M kashyap Nisha above complaint is mine of bus 317

MY emai- kashyapniaha06@gmail.com
kashyapnisha
 
Jul 28, 2014

unhappy with the services available of bus no.317

Sir / madam
Hello .... M Nisha a regular cllg student. I regularly use bus no. 317 as vehicle from jheel to shivaji stadium. My problem is .... There is very less services available of the same bus.... Actualy not just me, we are about more then then 50 students who follows this route... All of us are of mata sundri cllg .... And are facing the problem..... After 1:30 there is no bus till 4 pm.....and its the most probable tim of leaving cllg..... We have to wait for a long tym..... And its a very big problem to us bcoz after all this we reach our home at about 5:00pm .... We also have to study too at home..... So pls make sure that there should be one bus in each hour......12:00 to 4:30pm
Thanku
For reading a long request....
Dalip Bajaj
 
Jul 27, 2014

NO SERVICE

This is to state the condition of bus no. 823 (from Uttamnagar terminal to Koriapul). The stated time of bus service is 5 a.m. but this bus is not in service from last 4 days(bus never arrives till 5:15 or 5:20 a.m) due to which we are facing a lot of problem and due to which we generally miss our scheduled daily train from Sarai Rohilla . It is also noticed that this bus is not in service on sundays. With such a bad service we as commuters are suffering a lot. As well the weekly off of the driver and the conductor fixed for this bus is on the same day i.e sunday due to which the drivers working on their off day are never able to make it to the stations like Tagore garden and Tilak nagar are never on their routine time. This problem is not only faced by the men but women also keep on standing at the bus stand waiting for this bus which according to me is also not safe for them.
Thanks!
soumya karan
 
Jul 21, 2014

Poor service of Bus no 764 in morning between 5.30 to 6AM

I am a school teacher and is regular passenger of Bus no. 764 which runs between Madhu Vihar to Nehru Place. It is to inform you that in morning between 5.30 AM to 6AM when there is acute demand of bus service as at that time lot of public of schools, offices etc wait for bus but no bus come. It has been observed that bus service between 5.30AM to 6 AM is very poor and there is very less frequency of the buses. Some times people has to wait for 20 to 30 minutes for bus. Moreover, it is noticed that after 6 AM a no of 764 buses run without passengers one after the other which is of no use for the passengers and also causing financial loss to Govt.You are requested to look into the matter and make frequency of 764 bus proper.Thanking You,
Anil khokhar
 
Jul 17, 2014

Rude behaviour of driver

today when i took bus number DL 8051 Gurgaon to Krol Bagh, the behaviour of driver was very rude.
he refused the passenger to travel (Gurgaon to Old DLF Bus Stop) and use abused language with passenger.
you are requested to sent me the details of Route i.e. Stop Wise (Gurgaon To Karol Bagh) and told me that stop of Old DLF is legally allow to the passenger or Not ????



Contact 9466455882
KASHISH KHAN
 
Jul 15, 2014

BUS SERVICE NOT CONVINIENT FOR WOMENS

DEAR SIR

Meri complaint ye he k maujpur se lekar laxmi nagar tak ki jo buses hein 374, 335 wo bohat long time me ati hein jiski waja se hum log office time se nhi pahunch pate hein, 335 ki service toh bohat hi kam he or 374 ki bhi agar aa bhi jati hein toh maujpur stand par rukti nhi hein agar ruk bhi jati hein toh only piche ka gate open rehta he jisme boyes lakte rehte hein or hum log nhi chadh pate hein kaafi long time tak stand par khade rehna padta he 1 hour ya esse bhi zyada time mein bus ati hien
meri ap logo se request ha ya to har 15 mint me 374,335 ki service di jaye taki itna croud na ho ya fir only ladies special chalai jaye maujpur se lekar laxmi nagar tak.
ap es problem ko jald se jald door krne mein hamari help karien

thank you
Unhappy pessenger
akash 010492 sharma
 
Jul 4, 2014

unlawful fine nd losing my college id care by ticket checker

on 4th july i travelled in cluster bus of route no 764..i had pass of 50rs nd some t.c. came at dwarka mod unhone mujhe bus se neeche utar diya..i ready to give the plenty of 200rs..unhone without my permission mere purse se 1000rs nd college id card nikal diya..nd after tore my pass they told me that it was duplicate pass..nd i told him that if it was duplicate then why u tore it..hume police station chalne chaiye duplicate pass ki f i r krni chaiye ti maine unse kaha..bt unhone tb tak 200rs ki 2 receipt kat di..nd sonu nd akash nam se sign kar diye..mujhe koi urgent kam tha thats why i want to clear all that matter soon posibly..maine bola ki mere 600rs nd id card to return karo..itne main to wo nxt bus m chale gye..i called them bt they dnt listen me..is route par ye t.c. Aisa hamsha krte hai..dtc higher authority may cnfirm by writing expert ki 4:30pm par sonu nd akash ke sign ki handwriting same hai..ye t.c. Kair depot k thae...from where i get my id card nd money..
Hari Krishan1973
 
Jul 4, 2014

Unlawful fare charge

Yesterday (On 30.6.2014), I had travelled in DTC Bus(No.1419) Route No.85 from Moti Nagar to Mahendra Park. I had taken a ticket of Rs.5.00 at 5.30 PM evening. The conductor has handed over ticket but did not ask me, where do you want to go? I had taken a seat in the bus. At Shakur Pur, the DTC Inspecting Team entered in the bus and asked to show tickets to the passengers. I had given my ticket to Inspecting Team. But Inspecting Team told that your ticket was upto the Punjabi Bagh. It is surprised me that I boarded the Bus at Moti Nagar Bus Stand and conductor gave me ticket of Rs.5.00 (which has to be Mahendra Park) but Conductor told me, you board from Kirti Nagar which is not true. I had requested to Inspecting Team that Conductor has prepared a wrong ticket which has to be Moti Nagar to Mahendra Park. I had also requested to Inspecting Team to check my Metro CC Footage at Moti Nagar Station (5.20 PM around). But, they did not want to listen my words and threaten me. Instead of action against him (Conductor), they had charged a fine of Rs.200/- (992813) without ticket which is not right. I asked conductor to give me your complaint book, he did not entertain me. I had several requests to stop the bus at Mahendra Park Bus Stand and they left me Keshav Mahavidyala which is 04 stand ahead of Mahendra Park.

Please do the justice and help me to return my fine of Rs.200/- so that no one can suffer any problem like this.



(HARI KRISHAN)
WZ-2211, Raja Park,
Shakur Basti, Delhi - 110 034
9868832541
sushma thakur1
 
Jul 3, 2014

NO BUS SERVICE TO ISBT in the morning

Iam regular passenger going to ISBT in the morning from INA but from the last 15 days iam facing problem in reaching to my destination due to discontinuation of bus no. 621 (to mori gate) at around 7 o clock. On this route bus no. 621 crosses the INA at 6:35 am and after that another bus comes around 7:30 am , sir there is no bus to cover up this large gap of 1 hour, for many people standing on the INA stand.

Kindly take action and prove frequent service of bus in the required time.
Himanshi Arya
 
Jun 20, 2014

Less No of busses

i am regular passenger of DTC bus no-392,323.
i am regular come & out late in office due to irregular bus service because you had hired private buses.Would you request please remove private buses & give Frequency buses on this route.
kunalsaxena
 
Jun 12, 2014

Poor DTC Service

I was waiting for bus from 8:15 to 9:00 for 764 and bus didn't came. Listed Frequency is 5 minutes. One AC 764 passes but driver was not bothered to stop. Does any one has control over this disrupted service.

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