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eseva, online payment

Andhra Pradesh

Consumer complaints and reviews about eseva, online payment

Feb 24, 2014

"Labour license renewal" - Unable to process the request

Dear Sir/Ma'am,

This complaint is in regards to the subject mentioned above, i have appraoched the e-seva branches located at Shapoor nagar, Kukatpally to renew my labour license which was issued by one of the e-seva branches located at Hyderabad. I got wierd response from the staff stating that the labour license cannot be renewed and i was suggested to start the process from the beginning or i have to approach the branch which has issued the license to me. I have approached the authorised centre within the time period of renewal but i was really dissappointed by the response and the treatment of the service provider.

I would request you to take the necessary action against the same and educate/train the recruited staff accordingly with regards to the functions they have to perfom efficiently.

Prathap kati
Feb 20, 2014

Did not get confimation id

Dear Sir / Madam,

Ref : Water works consumer No. 023123818 (DI 02 Sec 0231), (210/C old santoshnagar colony, Saidabad, Hyderabad - 500059)

I paid my water bill on line by my credit card on 20/02/2014, i got the message of the payment done throught credit card bank, but i did not get confirmation id for the same on payment portal, when i checked the account amount to be paid is showing pending . And i also paid my electricity bills through the same credit card wherein i got confirmation id.

Pls advice ! and send me the details of the transaction confirmation as soon as possible.

Kindly do the needful.

Thanks and Warm Regards

Srinivas G
98496 14346
Sep 29, 2012


Aug 19, 2012

online payment

i have paid my water bill can no 615952981 through my city bank credit card on 05.08.2012 on line rsw213/- but its not yet reflected in my account by H.m.W.S.&S.B. please look into the matter and do the needful
Jun 2, 2012

working authorities attitude

sir kindly change the staff of e seva branch alwal, when customers go to apply any certificates, the staff wid out checking the appication refuses the form., lot of uneducated persons are sufferring with the attitude of the staff., i request the authority to file a complaint and take the action as soon as possible...
thanking you.
Dec 12, 2011

online payment

I have paying online since last one year, recently I started noticing that the previous months bills are in current months arrears. I stopped payment through eseva, and started paying by citibank, and till now after two months my payment was not remitted by esevaonline. I paid every month by 2nd, and still they withhold the payment till it appears in arrears in next month's bill.

Receipt Details
eSevaTransNo eSevaTransDate Department ConsumerNo BankId BankPayDate BankName Amount(Rs.)
NET004859997 02-OCT-2011 TRANSCO 11049 04671 1002100227 02-OCT-011 HDFC 1198.00

I tried to contact both eseva, and ap electricity dept, without any success, and they dont' respond to queries either. I am not from AP so I don't know how to take this up, can anyone help ?
May 24, 2011

online payment

bsnl billa are accepting visa cards for payment of telephone bills, why electricity bi9lls are not accepted by esava online or aponline. They have selected 4 banks onlyu whose cards are accepted. I have Andhra Bank visa de4bit card, why ist is not accepted and shown in the list.
Dec 4, 2010

online payment

We have subbmitted a application for new pancard at Marredppaly e-SEVA, still not yet recieved the pan card.Please find the details given below and do the needfull.
Reg.date; 21/102010
customer id: 067385553/M.Jojappa
Tranction no; MRP002785208
Oct 15, 2010

online payment

I use to pay my electricity bill every month through eseva online payment service using my ICICI bank debit card since so many months.But when I tried this month I am not able to pay.The gate way of payment pertaining to bank is not opening even after trying several times.The concerned authorities are requested to take necessary action to rectify the problem.

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