Fast Track |
India, Tamil Nadu |
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Consumer complaints and reviews about Fast Track |
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ksv39
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May 13, 2013
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Notn arrival
I booked a cab to go to Adyar from Ragavendra kalyana mandapam , Kodambakkam on 12 May at 8.30 00 p.m.At 7.30 p.m. a call was received by me that he was waiting at the Mandapam. At 8.30 p.m., when I looked for the cab it was not available. When I phoned the driver it was either busy or switched off. We had to return to Adyar by another vehicle.The driver took meals in the mandapam and went away..Such hop-less services is provided by Fast Track. In their website, no provision is there to make complaints.My complaint ID is 2194 booked on 11-05-13.
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User970376
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May 3, 2013
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Replacement
I bought Fast Track watch from exclusive fast track showroom (Phoenix Mall- Chennai). My sister started using it a week later. It stopped working in next few days. When I reached showroom, it was exactly 20th day from purchase. Service Center of T-Nagar branch confirmed that the whole machine inside the watch was faulty and they took 10+ days to change everything inside it.
As per their servicing norms, a product can be replaced only if it was purchased from Titan Showroom.. I don understand tis point at all. Then why the hell they want to introduce a product in name Fasttrack and establish exclusive showrooms for that or why can't they have separate service centers for Fast Track... who's responsibility is this??
I denied accepting this useless service and asked for Replacement. They refused. Why do I need to accept a faulty product which is not worth of working even a week. I could have got second hand product for much cheaper rate.. I really wonder what Brand is this?? At Least they should know wats the Customer service is!!!
I haven't got any proper response for the complaints made so far..
Service Ref Id: 413MDSS17B1175
Customer Complaints ref no: 357614
HOPE THEY SHOULD RESPOND TO THEIR CUSTOMERS.....
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User861329
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Nov 9, 2012
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Refusal to ply to the concerned destination after taking advance booking and giving a booking number
They took a telephone booking for plying me and my family to the airport . Gave me a booking number and at the last minute backtracked saying they have no cabs
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Vikas Chuhan Send email
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Oct 28, 2012
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Call Taxi
The worst taxi service ever experienced.>... they should stop this business...driver comes and stands before said time..n dat too near the landmark though he is told the exact location... doesnot call the passenger on coming ..passenger calls up n gets a answer m waitin here from 15 mins u come and see me..then on boarding..rude behavior with passenger...then on the way he gets a call for his behavior by executive (as the relatives had called up the executives )and this driver stops the car..and in the middle of road tells the passenger to get down and pay the full amount including the waiting time which was drivers own mistake...then he physically abused the passenger and locked his luggage until he pays the money...passenger had no choice but to pay the money and leave the situation because he had to catch a train ... so he paid 300 +150 auto fare ...relatives called up the customer complaint manager..but of no use..no action till now...and they are not even bothered... so this is fastrack 's real ugly face...if any of fastrack people read this do take a action and prove that u know hospitality ..or this proves your impotency.
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Sathy03 Send email
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Oct 19, 2012
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Call Taxi
Fast track has horrible service. I stay in bangalore. I am a pregnant lady and wanted to avail taxi's for initial few months. They always send cab half an hour or one hour late. I have to atleast call around 10 times before they send the drivers number. They say they have sent the driver, but i never get call from driver nor a msg from these people about driver details. So many days i had to undergo frustration. I really want to know if there is a way to post complaint against them since i have undergone enough torcher. I do keep alternating between taxi service. Sometimes other taxi's they say cabs are not available and i end up booking fast track and they mess up badly every time. Sick of these unprofessional bastards.
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Jeancrao Send email
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Sep 15, 2012
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Call Taxi
They cheat and they tell lies!
I booked a taxi to the airport for my daughter on Sept 14 at 12am. I had to call them 3-4 times to remind them to send the taxi which came at 12.35pm!
Then the driver of the cab to the Airport charged my daughter extra money saying that Deisel price had gone up!
He never gave a bill, and didn't start the meter either.
The driver's name is Reddy, cab 160, and his cell number is 9945584393.
The distance to the airport is 20 kms from my house, and the rate was Rs 14/km. Why has he taken Rs 400?
This driver must be thinking, she is flying out and I can cheat this girl.
My daughter just had a backpack, no luggage as such.
And more worse was your staff who don't pick up the complaint phone.
I was on hold for more than FIVE minutes (for all my three calls) and when the lady did pick up, she says give the complaint to this number. And when i call the number is out of order (9845551486)!
Horrible and pathetic experience.
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Sep 10, 2012
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Ramaveera Send email
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Sep 10, 2012
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Call Taxi
I have the same problem, yesterday I booked the car for 4 hrs and 40 kms at 2.30pm to pick me up at 5.30pm, till 5.45 i did not got the cab or any message, i again contacted fast track they said that my phone no was taken wrongly and they assured me that the driver will callme in 5 minutes time, after 5 minutes called me and asked for the route landmark everything, after 15 minutes he did not turn up, when i called him he said that he is going for another call and he asked me to contact me fast track office, when i contacted they said that my call has been cancelled, when i asked wny, they gave me no complaint no to give a complaint. Then I said that i want a car and not the complaint no, after much argument they send the car at 6.50 pm and went very.
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Solomon Grundy Send email
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Aug 31, 2012
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Call Taxi
Dear Sir,
Please Note:
I booked a Fast track call taxi to take me to the airport on 29/8/12 from my home in Mylapore at 7:30 am.The vehicle, a TATA INDIGO N0.TN23BV4668. picked me up and dropped me at the airport.The Meter Reading was 298 Rs.The driver demanded that i should pay an extra Rs.60(totalRs;358).I told him that i would pay only the meter charges.But he insisted that since he had to pay toll charges i should compensate him for that.i told him i had used Fasdt track cars many times for the same airport drop and i have not paid this.I asked him to produce a receipt for the same.He hesitated for sometime and then ran across and met another fast track car and came back with a yellow piece of paper(no:534080) and wrote on it Rs;358 and gave it to me.Hence i had to pay him Rs;358.
I know that this driver has cheated me.I have been using fast track for the past nearly 3 yrs and i have not come across anyone like this person.He was not only cheating me but also falsifying the receipts in connivance with another driver
Since i am a regular user of Fast Track i thought i should bring this to your notice so that you rectify these occurences.This not only brings a bad name to your company but also prevent people from using these cars.
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jenn
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Jul 13, 2012
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Fast Track
B.Tech. Computer Science Engineering:Java Programming
This course exposes students to a broad range of subjects involving advanced software technology and its application in industry. The curriculum relies heavily on industry-academia interaction and responds to the current needs and trends in the global software industry.
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-Implementation of Firewall in Java
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-Virus Management System
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