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Consumer complaints and reviews about Flipkart.com

jchinmay.d
 
Jul 27, 2016

Regarding unaccepted order cancellation [Incident: IN1607271614118807835]

I am writing to bring to your attention a serious issue I had experienced
this morning. I ordered a Fitbit charge Fitness tracker small
(silver/black) order no OD306644511091452000, and without any intimation
suddenly I got message from Flipkart that order has been canceled.

As there was a ongoing sale I ordered the same,AND WHEN I ORDERED THE
PRODUCT IT WAS SHOWING PRODUCT IS IN STOCK.I also called customer care
twice after placaing an order.They said "order has been successfully placed
and your payment is also apporoved so we will notify you once we ship your
order"


After receiving cancellation message I called Your Customer care
for answers.But instead of taking care of this issue they gave me some gift
card and disconnected the phone saying seller don't have the same product
which I don't find accurate because when I placed the order It was showing
in stock.That is why I was able to place the order.


I am a regular customer at Flipkart, and I have always shopped on your
site because of trust on your service.Your Customer care guy added the same
product in my cart with different price.I want the same product at same
price instead of your gift card.
Priya Mohan1
 
Jul 23, 2016

Pathatic Service

1)Maruticreation Embroidered Kurta & Chudar

On the Website this product was readymade but I received it as a semi stiched.
When I received the call from CC .I was kept on hold 10 mins and the CSR disconnected the call telling that he will transfer the call to the manager

I had a function today and i Trusted flipkart that they will provide the required product as shown in web site.I don't have time to get it stiched or purches a new one.So I need Compensation as it is mistake from Flipkart .

2)alakhenterprise Georgette Self Design...

Semi stiched but received Meterial
kkarthick293
 
Jul 20, 2016

retrun my phone

Not response your company
I brought a letv 1 new phone. I Will return for this phone. But not responsible. 3 times I send the request but not response.
S Manivannan
 
Jul 16, 2016

second sim slot not working

I bought a Le 2 mobile on 09-07-16. The SIM slot no. 2 is not working and it is showing the message " No cellular service" when we use this slot. Kindly suggest what to do.

Thanks,

S Manivannan
ctnayak
 
Jul 14, 2016

Not registered and receiving msg on mobile

I am receiving msg on my mobile no. 9879533502 regarding delivery of one of order. Order no. OD406525982338040000.
Msgs like below.
Shipped: Intex FitRist was shipped at Jul 14 1:53 PM and will be delivered by Monday, Jul 18, 2016. You can track your shipment at http://fkrt.it/D3HUSuuuuN. Invoice will be sent to your registered email within 24 hours of delivery.

In Transit: Just a reminder that your product Intex FitRist with order id OD....2000 is on its way and will reach you by Monday, 18 Jul'16. Track your order here http://fkrt.it/4iLeKuuuuN

Intex FitRist in your order OD406525982338040000 with Flipkart.com have been cancelled.
Rs. 1049.00 will be refunded in your bank account/card by Thursday, 21 Jul'16.
Please check email for more details.

Please be informed that I have never registered with flipkart with my no., arrange to stop this immediately. Who will be responsible if any fraud will happen to my bank account you ?

Check immediately and send confirmation on my mail id: ctnayak@gmail.com.
Aditya Chaudhary
 
Jul 11, 2016

Defected product

The frame we ordered is broken
All frames have same thing.
We are not happy with you product
Product name:Desi Birthday MSG Photoframe
Order no:OD106464384020670000
Please we what to return the order.Please note this...
subbash
 
Jul 8, 2016

issue in new laptop

i have bought a laptop 8 days back...its a free dos..on the second day i installed windows 7 and found no graphics card as described.issue in the brightness button.i have registered a complaint with flipkart customer care.but no response.so much disappointing
Preetyanu7
 
Jul 7, 2016

Mobile phone

The product which was received from flipkart is not working good , it has lots of problems including : Heating , Charging and Microphone of the phone is not available in the box, Mobile gets switched off very soon and etc,

as it says you have 10 days replacement guarantee i am requesting you this to replace my phone new phone with another one. And now, I want another phone of Samsung company instead of Letv phone

so kindly take this request and process it As soon as possible , otherwise i will raise this complaint in consumer court



Below is the Reference number and the Product ID and the date and time
Handsets/VU42974/LeEco "866674021406801, :866674021408191 Cases & C/VU53245/Letv
TIN No. 2967086900
OD206457105219814000
Invoice No. wfld20160700143029 dated 06/07/2016
maneeshsolomon
 
Jul 4, 2016

incident no.1606281307110784959

Complaint no.1606281307110784959. is not resolved till date.Delivery boy is asking that he is unable to deliver the consignment.So please cancel my order refund the amount ASAP.

THANKS.
geetika jain
 
Jun 30, 2016

Miss Printing of data

Sir
The product book SP- 02 NATA & B.Arch Complete Self Study Material Entrance Examination (English) sent to me against the order ID
OD106372465044735000 has printing mistake on Page No. 138 and in Question No.17. The question is not given only figure is there.
I request you to please rectify the defect or exchange the product earlier. Waiting for the response from you.

Below is the Reference number and other details.

Order ID - OD106372465044735000
Product Name - SP - 02 NATA & B.Arch Complete Self Study Material Entrance Examination (Engilsh).
Received Date - 30/6/2016
Return request date - 30/6/2016
Rhushikesh
 
Jun 28, 2016

I didn't get my refund

I have ordered LeEco le 2 on flash sale. but the product became out of stock when th transaction is done. I got a massage from flipkart that refund is initiated. but still i didn't get my cash back. i ordered on 28-06-2016 at 12 pm.

Here is the msg which i got from flipkart.
Your order could not be completed. Refund has been initiated for payment amounting to 11997. Here is the reference TX206395074651450000.
abhi venky
 
Jun 28, 2016

Refund money

Order ID: OD305955272079333000 (1 Item)
Seller: BeiingTrendy
Order Date: 8 May, 2016 2:20 PM
Amount Paid: Rs. 1939 through Cash on delivery

Beza LATEST Stand-Alone Phone Watch & Works With Android & iOS Mobiles 2.0MP Camera Smartwatch
Color: Black .
mahi144
 
Jun 25, 2016

delivery shouldn*t placed

Sir,,,pin code 534002 pin code does not hav placing order pls slove this
AKSHANSH SINGH
 
Jun 23, 2016

DELIVERING OF PRODUCTS

The FLIPKART should provide HOME DELIVERY option to the UTTAR PRADESH region....
U people had restricted availability of certain products in areas having PINCODE (226017)and on many other PINCODES.Products like-Smartphones, electronic appliance and many other stuff which many of your customers are intended to take but are not able to endure it...
I therefore I wanted to lay my concern on providing products even to the rural areas....
Moreover i am also one of the sufferer of these consequenses ..... There by i wanted to convey this msg to the highest authority who can look forward to it of FLIPKART...IF U CAN'T AVAIL YOUR SERVICES TO THE CUSTOMERS DOORSTEP TO SATISFY HIS NEEDS THEN BETTER PLEASE BAN YOUR ADVERTISEMENT AND OTHER SOURCES WHICH ENHANCES YOUR BRANDING ....
I hope this issue will be taken into concern if your organization do care for your customers.....
Thankyou!
KAMTA PRASAD
 
Jun 22, 2016

mobile phone

The product I KALL K42 sent to me against the order I D No.FMPP 0052620715 is delivered to me on 19/06/2016 is very odd sized and ugly to look at .Therefore,I want to return the product delivered to me and purchase another mobile from flip kart for my use.
Arup kumar13
 
Jun 22, 2016

Product Return Request Rejected By Flipkart

I sent the return request , but flipkart rejected it , the product which was received from flipkart is not working good , it has lots of problems including : Heating , Microphone of the phone is not working , Mobile get switched off very soon and etc,

as it says you have 10 days replacement guarantee i am requesting you this

so kindly take this request and process it As soon as possible , otherwise i will raise this complaint in consumer court

i am waiting for the response from you

Below is the Reference number and the Product ID and the date and time:

Order ID: OD106275870426827000.
Refund (Return ID: 353085031573313658) - REJECTED
Product Name:BQ S37
Received Date:20/06/2016
Return Request Date:21/06/2016
Refund (Return ID: 353085031573449873) - REQUESTED by 22/06/2016
saurav chand
 
Jun 20, 2016

intex portable

Flipcart doesn't help their customers.......I feel very shame that I purchased goods from this very worst company.
gokulraj gj
 
Jun 20, 2016

I got problem with my new mobile it just one month old (lenovo k3 note)

Recently i bought a lenovo k3 note in flipkart.After buying that product i feel very unsatisfied.and my mobile got sim slot problem.i want resolution for this problem.And im not satisfied with flipkart.
S Balaiah
 
Jun 18, 2016

Request for refund

Hi Sir/Madam,

I have made an order of Avignya Solid women's top on 30th may costiong an amount of Rs298 and it was delivered on 6th June 16 by e-cart executive Mr Arief.While receiving the product I had paid amount of rs 298 through Debit card via POS,and the GPRS got timed out after swiping the card and processing the cash,so I paid amt by Cash. But later I received a message of amount being deducted from my account. Raised a customer support for the same, but I got a response that amount was not deducted. But I haven't received the deducted amt back. Kindly refund my amount.

Details of decuction ID is below.

POS02PL00000008071
Instakart Services Pvt txn# 000184962921
DEVANSH UPADHYAY
 
Jun 17, 2016

not deliver on promise date

I book a nikon D200 DSLR camera which was booked in 16-june-2016 and promise to delivered at 18-june-2016 and not delivered and i call they said sorry we can,t delivered on 18-june-2016 we delivered in 20-june-2016. WS retail shipper is very bad never order on flipkart.
ADAQ
 
Jun 15, 2016

Creating Unnecessary problem in returning Yunicorn Mobile

I ordered for Yu Yunicorn Mobile on 07.06.15. When I received, I found it not worth the price. It has several issues. Worthless and very poor Camera quality, problem in getting 4G connectivity as well as general net connectivity are the major very clear issues. What the company has advertised, it does not contain those features. Because of this, i wanted to return the item and booked a return on 11.06.2016 with No. 353085031572192861. For past four days nobody from Flipkart bothered to initiate any return process except sending text messages that we could not connect to you and will try getting in touch with you and some specified period was mentioned in every such text messages. Even then nobody cared to initiate any process. I had rebook the Return Order. At the time of booking they do not say that there are cumbersome, bothering and time consuming unnecessary processes that are involved while returning the item. They advertise as if it is the easiest way out to return the Order. They tell a lie in advertisements to fool people. When I made the next complaint, they told that you will have install one App..and complete the return procedure. And that App has to be installed in the same handset which has to be returned. I even complied with that process. After the process was completed, they said we can not find any problem with the handset which you have mentioned. And a physical visit of a technical person from the Seller will be arranged to have a look at your problem. and IF THE PERSON VISITED IS SATISFIED AND APPROVES, THEN ONLY PRODUCT WILL BE RETURNED. Isn't it ridiculous and sad that these online portals resort to such cheap and dirty tricks which are full of lies when they advertise for the promotion of their products. When you counter them and question them, they say it is available in the Terms and Conditions..These terms and conditions go into thousand of points and who has the time to go through all of these? To save time only, one goes for online shopping. And Flipkart cheats people in this way.

Please be ware of this trick and such policy of Flipkart which they never highlight and is kept hidden.

THINK THOUSAND TIMES BEFORE U BUY FROM FLIPKART because if you r not satisfied with the product, they will harass you and make you run behind them for Return of the Product..and even then whether they will finally return or not, God knows,..because IT WILL BE RETURNED ONLY AFTER THE PERSON WHO VISITS AGREES TO IT...i.e. dependent upon whims and fancies of others. If i am not satisfied witha product, i have to take approval from some one else for my likes and dislikes...Complete B******* and RIDICULOUS
VikasMaurya15
 
Jun 12, 2016

Not sending mobile phone

I ordered HTC Desire 828 32 GB -Grey Order Id- OD206199610400867000 from Flipkart.com. Today I recieved it but when opened it there was no mobile but few stone (Image attached).
It so much socking to get such items from such a reputed company. I was getting it a bit cheaper on other e-commerce sites but ordered it on flipkart.com because of its reliability. But I am really disappointed and shocked also.
One can argue that its seller's responsibility, but then its flipkart with which we are dealing.
I hope flipkart will take earliest action to replacement/ return.

Sandeep

Not sending mobile phone

rajncsasnvkjfdlsa
 
Jun 11, 2016

Im not received refund (money),can you please refund it.

Hi Team,

Im not received refund (money),can you please refund it.

Earlier updated Account bank details im not using that account Blocked,can you please refund transfer to below NEW account.
IN flipkart app also already updated new account details.but still im not received amount.

My newly updated Bank details
SBI Bank
A/C No: 20031633937
IFCS Code SBIN00027980

Order Details below:
OD106099745858977000

Registered mobile number 9980692797
Bhupender Chauhan
 
Jun 10, 2016

sticker not received

Dear Flipkart team,


Greetings for the day!!!


I would like to bring notice into hat i have purchased a Samsung j 5 mobile, i order on 28th may 2016 and i already received this product but i didn't received the NFS sticker ( Bike mode sticker) which will be paste on tank on the bike. this is not fair at all i am very annoying by the flipkart specially this kind of mistakes. I would request you to that kindly look into the matter seriously and short it out immediately and send me the bike's sticker. Order details which as follws:
Awb:- 596281237481
Order Number:- 174913895596281237481
Item:- Samsung j5 Mobile phone
and ordered by the name of Dinesh Chauhan

Thanks & regards,
Dinesh Chauhan
9996315420
gautam vijay
 
Jun 10, 2016

Trimmer is not charged

we hd purchased Philips trimmer order no.OD304564009273633000 before six month, now it has not working due to not charged and it has in guarantee of 24 months so we request to replace it.

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