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GSRTC/ gujarat ST BUS

India,
Gujarat

Consumer complaints and reviews about GSRTC/ gujarat ST BUS

coolank03
 
Oct 2, 2012

Dint receive the tickets

Hello Sir,

While booking the tickets my transaction got successful but dint get the ticket and got an error message from the server. I need my refund.

I booked the tickets on 2nd oct, 2012 at 2:11 AM from ahmedabad to baroda (11:00 PM Express bus). I have a transaction details in my hdfc bank statement as well.

Please do the needful

Regards,
Ankit Shah
email id : shahankit111@gmail.com
Sonia73
 
Sep 28, 2012

Non-Availablility of Bus

Sir I Sonia from Ahmedabad would request u to start a new bus route from Ahmedabad to Prantij in the timings between 8:00 am to 8:30 am. There is currently not even a single local bus up-to 8:45 am.We , more than 100 students are facing problems of local buses on this route.As as result of such inconvience to student pass holders, We reach our colleges late and are not allowed to enter the college. We Students have logged various complaints to Ahmedabad ST depot but they are never heeded and we are facing a lot of difficulties. So it is my humble request to you to please pass this message to Ahmedabad depot to overcome us from highly inconvient services of GSTRC on this route.
jitendragausvami.
 
Sep 25, 2012

mobile missing [5233 nokia]

my name is goswami snehal sanjaygiri. i travelled by bus in the morning at 8:15 on tuesday. so pls, help me for searching my mobile phone as early as possible
mobile number.: 9727246745.
contact number of my father:+919712998273.
naresh1427
 
Sep 22, 2012

Complaint of not received call from helpline center.

Name : Naresh D Parmar
City : Surendranagar (ST Bus Stand)
Sub: Do not received call from helpcenter(ST inquiry control room) since 3 months.
mob: 9510720919
Email ID: naressh@yahoo.com

Respected Sir,

My self Naresh D Parmar from surendranagar and i have updown weekly from surendranagar to ahmedabad, it is very sadfull to say that when i was called at bus inquiry control room at main bus stand, nobody from at control room and no one can received call which was called passanger, and also complaint through complain book but there was no changed yet.. so i would like to request you that please take neccessary action. because we people really tired from this service... and hope you reply me via mobile of online.

Your Faithfull Passanger
Naresh.D.Parmar
Arpit Jain
 
Sep 15, 2012

no proper timing of bus

Sir ,
This is complain regarding uneven timing of bus . I wanted to go to palitana from morbi in bhuj palitana express bus
I booked my E ticket also . The bus was to come at 10:45 but it didn't come till 1: 15 .
So I want my tickets refund . Reply is must .
sansum
 
Sep 10, 2012

Non-Availablility of Bus

There is only one bus in early morning at 6:50 am for students going to Nadiad. However, this bus is not going to be available for a week atleast, as informed.College students are having exams in this week, so are dependent on this bus only, as a means for commuting.

In absence of this bus, students have no option to avail student pass in any other bus. Moreover the next bus is over-filled as it has to accomodate passengers of 2 buses into 1 as well as students cannot reach college on time.In such situations, S.T authority should allow the student-pass in other buses, as well as should make sure that alternate arrangements for a regular bus should be made, so that students don't suffer during exams, as well as for attending college.

Hope an early action in the matter.
Ritzvani
 
Jul 19, 2012

Request for new bus

Sir i,RITESH from a village bamnava(khambhat). Sir,i m requesting u to start a new bus route from KHAMBHAT to ANAND in the morning time between 5:15 to 5:30 am. Mostly monthly pass holder passengers are facing problem due to insufficiant seats. Also Anand is a center for govt offices and colleges r more, so 80 to 90% students go to anand for college. We working person have to have suffer a lot...
So it is my humble request to you plz pass this message to khambhat depot...
Waitig for ur good responce..

Ritesh
Dhaval
 
Jul 4, 2012

Missing Parcel

Date:- 12/6/2012
From: Jamjodhpur CUG no:- 8511161066
To:- Keshod CUG no:- 8511161094
STax no:- AADCA2851PHD001
Document no:- 113200114394
Good Cont:- CLOTH
Contect No:- 9879842025 [Shreeji Hardware]

Hello,
I am Pravinbhai Koradiya at Keshod

Sub: Parcel is missing.

mera parcel abhi tak muje mila nahi he, 22 dino se parcel ki koi khbr nhi he, maine keshod depo me bhi bol pr mera parcel ka koi ata pata nahi he so please this parcel very important for me. so please help me and find out my parcel.

with regarding.
Pravinbhai Koradiya
dhavalk01@gmail.com
9879842025
DIPTI PARIKH
 
Apr 12, 2012

GHODASAR POINTBUS SERVICE

GHODASAR POINT BUS CONDUCTOR
FROM:- DIPTI PARIKH EMAIL: jayesh_612000@yahoo.com
SIR,
I TRAVEL TODAY AND DAILY SINCE LAST FIFTEEN DAYS INTO PONT BUS SERVICE FROM GANDHINAGAR TO AHMEDABAD IN THE GHODASAR POINT BUS AND ITS' DETAILS ARE AS UNDER.
G.S.R.T.C.
CITY-CHAND DEPOT-25
DT-12-4-2012 TIME: 18:30:42
BUS NO. 1367 (ROUGHLY)
SACHIVALAY TO PUSHAPKUNJ
1)CONDUCTOR OF THIS BUS IS BEHAVNG IN VERY ROUGH MANNER AND TALKING WITH LADY PASSANGER IN HAPHAZARD WAY AND ALSO DENYING TO GIVE COMPLAIN BOOK. AND NOT STOOPING THE BUS AT PUSHPAKUNJ BUS STOP
2)SOME PASSANGERS OF BUS TRAVELLING IN THE SAME BUS SINCE LONG TIME ARE ALSO SUPPORTING THE CONDUCTOR FOR THEIR PERSONAL GAINS . CONDUCTOR IS DENYING TO STOP THE BUS AT THE PUSHPAKUNJ WHICH IS THE OFFICIAL STOP FOR THE SAME BUS.
3)THE CONDUCTOR STOP THE BUS AT UNOFFICIAL STAND LIKE: AT THE CH-0 CIRCLE AND NOT AT REGULAR STOP INSPITE OF PASSENGERS STANDING AT CH-3 AND ALL OTHER STOP. HE IS NOT STOPPING THE BUS WHICH IS ALMOST EMPTY DUE TO THIS G.S.R.T.C.IS SUFFERING FINANCIAL LOSS.
4)I THINK PROMPT ACTION AGAINST THE CONDUCTOR MUST BE TAKEN AS SOON AS POSSIBLE .
5) I HAD LANCH YOU COMPLAIN IN THE SAME SUBJECT YET YOU HAVE NOT TAKEN ANY ACTION FOR THE SAME
SO, I HOPE THAT YOU WILL TAKE ACTION SAME FAST AS PEOPLE ARE HARRESSING TO THE NEW COMMER WHICH IS SUPPORTED BY YOUR BUS CONDUCTOR . I HAVE TO APPROACH AHEAD IN THE SAME MATTER IF YOU DONOT DO NEEDFULL OUR PROTECTION.
DIPTI PARIKH
 
Mar 30, 2012

GHODASAR POINT BUS CONDUCTOR

FROM:- DIPTI PARIKH EMAIL: jayesh_612000@yahoo.com
SIR,
I TRAVEL TODAY AND DAILY SINCE LAST THREE DAYS INTO PONT BUS SERVICE FROM GANDHINAGAR TO AHMEDABAD IN THE GHODASAR POINT BUS AND ITS' DETAILS ARE AS UNDER.
G.S.R.T.C.
CITY-CHAND DEPOT-25
DT-30-3-2012 TIME: 18:30:42 TKT#000024
00006257 24/40 004309 000070
51:52 UP 02 POINT
SACHIVALAY TO PUSHAPKUNJ
1)CONDUCTOR OF THIS BUS IS BEHAVNG IN VERY ROUGH MANNER AND TALKING WITH LADY PASSANGER IN HAPHAZARD WAY AND ALSO DENYING TO GIVE COMPLAIN BOOK.
2)SOME PASSANGERS OF BUS TRAVELLING IN THE SAME BUS SINCE LONG TIME ARE ALSO SUPPORTING THE CONDUCTOR FOR THEIR PERSONAL GAINS . CONDUCTOR IS DENYING TO STOP THE BUS AT THE PUSHPAKUNJ WHICH IS THE OFFICIAL STOP FOR THE SAME BUS.
3)THE CONDUCTOR STOP THE BUS AT UNOFFICIAL STAND LIKE: AT THE CH-0 CIRCLE AND NOT AT REGULAR STOP INSPITE OF PASSENGERS STANDING AT CH-3 AND ALL OTHER STOP. HE IS NOT STOPPING THE BUS WHICH IS ALMOST EMPTY DUE TO THIS G.S.R.T.C.IS SUFFERING FINANCIAL LOSS.
4)I THINK PROMPT ACTION AGAINST THE CONDUCTOR MUST BE TAKEN AS SOON AS POSSIBLE .
pmakabari@yahoo.com
 
Mar 15, 2012

Complain for deduction double amount

Dear sir,

This is Prakashkumar Manubhai

I have booked one ticket on 11-03-2012, form Surat to Ahmedabad, charge is Rs. 182 but you have deducted 182 two times from my account please check and refund my extra amount.

Details information as below and also I have attached printout of the ticket.

PNR No. G2495334
Service Start Place: PARVAT PATIYA
Service End Point : SIDDHPUR


Thanks & Regard

Prakash
+9510384998
Prakash_dra@yahoo.com
rdharpar
 
Feb 3, 2012

Regarding Refund

Dear sir,

I would like to inform that, i booked ticket dated on 23/01/2012 through online, for journey of dated 28/01/2012 from bhuj to Naroda(ahmedabad).

Due to some reason i cancelled the ticket dated on 26/01/2012.But Still i am not getting my refund.

Details as followed:
PRN No:G2281257
Date of booked:23/01/2012
Date of journey:28/01/2012
Cancelled Ticket date:26/01/2012

Kindly requesting you please look in to the matter and do needful.

Waiting for your early replay.


WITH REGARDS,
Dharmesh Parmar
dparmar@amwasia.com
M:9687653077
hirenpm
 
Sep 20, 2011

Refund for cancel of BUS(GSRTC)

I had booked two E ticket from GSRTC website.
My date of journey on 18/09/2011.
Bus Starting point was : UNA .
My journey is from Borsad to (Borivali) mumbai in Gurjarnagari bus service.
My journey time was 10:40 PM from Borsad(bus depo)
My PNR No is :G1761102.
So my complaint is when I with my mother reached there on Borsad Bus stop (at 9.30 pm)and inquired for the respected bus, then suddenly Depo Incharge of borsad told me that, this bus is never come in bus depo it always go direct through borsad chokdi, if you want to go by this bus you have go there(borsad X )& wait for bus they will stop bus for you.and they told me that i can't help you about this.after this i go to borsad chowkdi and wait at chowkdi bus stop. i had wait there for bus from 9.40 pm to 1.15 am. After a long waiting(3.30 hrs) i have no oher option to stay there, so i go to beck my home (by spending 250 rupees for auto in heavy).So next day 19- sep-2011 I have 2 manage myself for other transportation to go to mumbai.

So in my case I would like to get the refund into my Card account. And remove borsad in place of reservation menu for this bus, and also request you to please provide proper menu for refund in case of cancel the bus as wel as inform to the pessanger about bus cancel.

Please inform me, what i have to do for my refund.

Regards
Hiren Makwana
mob.09920497122
Mumbai

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