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GTPL Broadband Internet

India,
Gujarat

Consumer complaints and reviews about GTPL Broadband Internet

B H SHARMA
 
Jun 25, 2015

broadband connectivity

I am sorry to state that your service is very poor.No phones are being attended at your customer service center. It is always tuned that all lines of this route are busy and/or our executives are busy with other customers.I am trying last three days.Due to your un-connectivity of net work I am unable to make my payments in due time . I am also doing on line equity trading I have to suffer losses.If your services will remain such type I will consantrate on remedy and other options.It is very easy to bring customer but very difficult to maintain them.So please give due importance to your existing customers too.
vishalsnzira
 
May 10, 2015

Problem in Broad band connectivity

my username is rmsanjira.
and i wrote this letter because of your service .
i call many times(thousand times) to your customer care of my compliant that has occurred from last one and half month .
but your customer care has not taken my problem seriously.
i have each call recording of that.
i also call my net connection agent mitesh .
he also does not respond it.
so my request that pls if possible then just improve your customer and technical team response.

and disconnect my internet and refund my money that left.
prakash408
 
Mar 23, 2015

custemer headache

I WANT CONNECTION FOR WIFI ROUTER SYSTEMS, SO I WANT SOON PURCHASE WIFI ROUTER IN THIS WEEK. SO I HELP FOR THIS MATTER BY UR CUSTOMER CARE TOLL FREE NO BUT LAST ONE MONTH I TRY DIAL 18004190419 EVERYDAY 4 TIME .BUT MASSAGE RECD "AMARA BADHA STAFF BIJA PHONE UPAR YAST CHHE THODI VAR RAH JUO ANE AA TAPE
R/O 3MINIUTE CHALI NE CONNECTION BANDH THAI JAI CHHE PL GIVE ME ADVISE WHAT I DO FOR TAKE ANY ADVISE OR
ANY COMPLAIN. IN FUTURE
MY EMAIL - prakashbhavsar98@yahoo.com
cell - 9879152600
B H SHARMA
 
Jan 29, 2015

Problem in Broad band connectivity

I am very unhappy and with great pain states that in recent past before about 10 days ago i discontinued with the services of other service provider just with a view to enjoy good, efficient broadband services of GTPL but I think i am wrong in my decision because though i have made so many reminders nothing positive has been done from your office to resolve the problem of disconnectivity of broad band, I have subscribed to the GTPL for the broad band connection before week ago. However nothing has been done by you

Therefore do the needful at earliest

B H SHARMA

R-079-23298201, 9426009661
parth2728
 
Oct 28, 2014

error : 651 frequently. ......poor service.......piece of crap.......worst ever technicians in entire universe. ...

Error 651
rami kirtan
 
Sep 13, 2014

about the speed

Dear sir ,
I had taken the connection of ur broadband of speed 312kbps for 3months ,later i notice that the actual spedd is 312kbps but i was getting only 48 to 6speed of download as the providers tell that my plan is of 312kbps so the download speed must be best but it doesn't best as told to me




Contact no.:9428461687
rgshah69
 
Aug 31, 2014

champak11

i do not check my account
subhash shah
 
Aug 13, 2014

Refund of payment

Refund of payment
Dear sir,
I Subhash s. shah
Address;A,8 sainath raw house,near mangleshwar mahadev, Ghodasar, Ahmedabad.....380050
As i had paid cheque of 5000 rupees of Bank of India on 9th July 2014 for the broadband connection of GTPL plan (384kbps) and at that time your company had promised me to start connection with in a week.
But with in a week your company FAILS to do so thanafter I called Mr.Mehul for manytimes and sometime he says that it will start tomorrow and many times he fails to recieve the calls than I visited Maninagar office too but they failsto startmy connection till 1st August.
It made me lot of Harressment ans inconviniency to me, than i had taken another company plans,
So REFUND me my MONEY back immediately.
My payment Reciept no. is 46999 of rupees 5000.
EXPECTING FOR YOUR COOPERATION...


Subhash s. shah
Mo. no. 9426355839
subhash shah
 
Aug 13, 2014

Refund of payment

Dear sir,
I Subhash s. shah
Address;A,8 sainath raw house,near mangleshwar mahadev, Ghodasar, Ahmedabad.....380050
As i had paid cheque of 5000 rupees of Bank of India on 9th July 2014 for the broadband connection of GTPL plan (384kbps) and at that time your company had promised me to start connection with in a week.
But with in a week your company FAILS to do so thanafter I called Mr.Mehul for manytimes and sometime he says that it will start tomorrow and many times he fails to recieve the calls than I visited Maninagar office too but they failsto startmy connection till 1st August.
It made me lot of Harressment ans inconviniency to me, than i had taken another company plans,
So REFUND me my MONEY back immediately.
My payment Reciept no. is 46999 of rupees 5000.
EXPECTING FOR YOUR COOPERATION...


Subhash s. shah
Mo. no. 9426355839
aps7857@yahoo.com
 
Aug 11, 2014

my plan detail

my plan detail
i can't log in in my gtpl account., so i can't check my uses & plan.
where is the login page.
please give me the side of gtpl login on my id.
chimanlal23
 
Aug 7, 2014

wrong mines of GB in my A/C.

Sir,
My name is Mr. Chimanlal Tukadiya Having GTPL BRODBAND connection at my home place at Ahmedabad (Sabarmati). I have Installed GTPL Connection on July, 17th, 2014. From That day till now it shows internet usage of 17 GBs. although I have minimum internet usages.
I have also contacted at care no. but I could not get any response. (18002330233)

Kindly Request you to check for the same.

My Details are:
Customer No. : BB79420
Current Plan: VOLUME125GB4096-12M
Login Id: chimanlal23

If required u can contact me on- +91-9427711369.

Thank you.

Regards:
Chimanlal P. Tukadiya
Office Superintendent
Sabarmati Railway.
Ahmedabad.
paresh gajjar
 
Jul 11, 2014

Bad Services GTPL & Note Any Responsblity

Connect / Disconnect
User Name :- iPhoto
i am Paresh D.Nandoriya

i am called this all No.

ccare@gtpl.net
18002330233
9727633633

This No. Given to Me This Porson
Kishorbhai GTPL
9909014853
9687609447 Can't Receve Call Thish Porson

GTPL MANINAGAR
079 25460241
No. 12, VINAYAK APARTMENT
Nr. DAXINI SOCIETY, MANINAGAR AMD.
DIAPAK PANCHOLI
But any Porson Note Proper Solution.


MAAIL


Bil Name :- Paresh D.Nandoriya

Bil Address :- 2 - Harshiddh Park,
Opp. Triveni Park , Vastral Road , Ahmedabad.

Contect no & Regester Mobile No :- 9377920850

User Name :- iPhoto


Me Jyarthi Net Conection Lidhu Chhe Tyarthi Atyar Sudhi Koy Divas
Santosh Karak Net Use Nathi Karyu
Mane Conection PROPER Malela j Nathi

Mare GTPL net conection Kensal Karvanu Chhe
Mare net Conection proper Chaltu Nathi
Ena mate Roje Complain Kareli, Pan Koy Solution Nathi Maltu
Ane Koy Manash Avine Mara "Net" no Problame Chek Pan Nathi Karto,
Ane GTPL Dvara Verify Pan Nathi Karatu Ke Tamaru :net" Chalu Thayu Ke Nay

To Mane Mara Paisha Parat Kai Joyaye.
parthr90
 
Jul 9, 2014

speed

your net speed as per plan very low.
parthr90
 
Jul 9, 2014

speed

your speed is very low of plane ,
payalpatel
 
Jun 10, 2014

sever down

many of the the i found that server of my area is down and it is not a situation for some time but server goes down for 15 days in a single month.make some changes in your system for our area i really disappointed form this situation even your customer care executives are not responding to our calls.gtpl internet users of my area is really disappointed to have this kind of connection
viveknakum
 
Jun 1, 2014

error-651

error-651
not connected last one week
and poor service
not communication skill in customer service center
give wrong information and wrong contact number


email- vivek_nakum@ymail.com
muizrizvi
 
May 18, 2014

non surfing

last 15 days my connection is not working. Internet not assessed . I am constantly trying to contact your engineer but he is not responding. I have a connection of your company since February 2013 with a plan of six months of 9 or so mbps speed. I am not able to access my account. Kindly do the needful, If it is expired than inform me otherwise continue the services which has been stopped.it has been renewed twice.
the connection is in name of below person.

ABDUL RAUF M RIZVI
C-8, UNION PARK,JUHAOURA
AHMEDABAD
CELL-9898311813
kiritshah
 
Apr 30, 2014

Poor service

I can't login to my account. All the time it shows error page not available . As well my internet is very very slow. And your customer care can't be reachable . It either busy or ringing.

I have wifi connection and if i register any complain regarding internet not working it always ask me error number and all... Please be practical it is not possible that all the tome we have laptop or pc. We can access wifi in mobile and tablet then how can we say which error occurs. And if i don't tell error number than they won't register my complain.

My userid is : kiritshah


And my email id is : ks200473@hotmail.com
sk_26
 
Mar 7, 2014

error-678 and disconnect ion

error678 and connection fail more than 10 times in one hour.
customer care numbers are can't easily available.(either ringing OR engaged)
speed is also differ. More than 25 days connection not available due to cable-cut and other problem
I have six month / 60 GB limited plan. Please extend validity of period

sk_26
jagdish_jnd
 
Mar 1, 2014

broadbanl not working

Our broadband internet connection not working since dt 27-2-13,
our user id: jagdish_jnd
our customer no.: BB55766

kindly do necessary
arifladman
 
Oct 16, 2013

Error look on uses A/c Page

Resp, Sir
i am looking error on last so many day's to see
the page of Account Uses. i dont no how manny
MB use on daily.so please solve the problem of
Account of custemer uses.and make me Happy.
Thank you.
My user id is
Arifladman
Jayantibhai Patel
 
Oct 12, 2013

Broadband to Wifi Connection.

I Jayantibhai Patel.,I have broadband from two years. i have purchase new router for wifi connection. i do many call to GTPL
customer care. but they can not give any respons for joint new router. no give any suggesion .also i contect local representative
but they can help. pl.give me helpfull suggesion .for use my wifi connection .either all please cancalle my GTPl connection.

So I complaint to the GTPL company
Plz give me needfu
ranaankit
 
May 10, 2013

my plan detail

i can't log in in my gtpl account., so i can't check my uses & plan.
where is the login page.
please give me the side of gtpl login on my id.

ranaankit_24@yahoo.com
rashmikpatel
 
Mar 21, 2013

deferant conection joint

my id-Rashmikpatel
adress-14-ganesh-03 op-pramukh park PDPU Road Raisan Gandhinager-382007
comp-my conectivity is joint in multipule internetnet hifi please remove this and join with my single pc
mo-9624095871
njparekh
 
Mar 19, 2013

Unable to login broadband

I am unable to access my broadband account.

Do needful accordingly in the matter.


N.J.Parekh
9687662097

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