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Consumer complaints and reviews about GTPL

Feb 13, 2016

Gtpl broadband Internet

After several complaints, still my complain is not resolved. Requesting you to resolved my complaint as soon as possible. Gtpl user name is nspatel_72 and my mobile number is 9227140054.
mudaliar dipti
Feb 4, 2016


I am facing non-viewing of some of important channels like Colours, Tej, Jaya TV, Discovery Tamil, Aaj tak etc. in the normal package of Rs.250/- since a month. Please see immediately and tell cable operator of Vithalnagar Tekra, Ghodasar, Ahmedabad.

DS Mudaliar
6, Dharmik Apt.
Vithalnagar Tekra
Feb 2, 2016

Facing Technical Issue

No broadband connectivity since 3 days. Too many follow ups . 3rd class service.
Bhavin Nar
Feb 1, 2016

set top box transfer

My set top box NUID 291982134860 did not transfer my new home. I change my area last 3 month but cable opretor did not responsible his work please action to my cable opretor...
Bhavin Nar
Feb 1, 2016

set top box transfer

Dont t
Rashmin Mewada
Jan 30, 2016

What is program no of ESPN-Sony

Where I can find ESPN Sony? What is program number for espn Sony on GTPL network
Jan 29, 2016

GTPL Unsatisfied customer Group

I request all the unsatisfied customer of GTPL broad band connection belongs to Ahmedabad
to contact me on whatsaap @8866672405 and if we all be together and take some action in bulk.
if will be a single and then complain legally they @$&*&$V have to take action.
K K Aneesh
Jan 28, 2016

Net connection not available

Error 678. This problem occurs every 2-3 days. No service by GTPL.
Jan 21, 2016

Internet is not working since 13th Jan 2016

I have given payment of Internet connection on 30th Dec 2016. Connection was done on 7th of Jan. It was working properly for next six days. On 13 Jan connection was not working n complain on toll free no complaint no 1016240. But from that day this rubbish service provider doesn't have bother to look towards complain. I have also complain to Mr primal Mobile no 9687666944 who came for Internet connection he assured me to connection will be ok before 20th jan. But till date not working. I have called daily but they are not interested to look for complain. I am waiting till this month end if my complaint will not solve I will go to legal or consumer forum.
pritesh patwa
Jan 16, 2016

Eror 651 last 40 days

I have GTPL connection from May 2015 for validity of 1 year and 200+100 GB plan. But last 40 days nobody was taking care about my complaint and customer care services is very poor and every time replying that technical problem we can't help you call us later on. I asked for CONTACT number of higher authority but they can't give us
I feel that GTPL is not capable to give services to their customers.I wait for justice
gurpreet marwa
Jan 14, 2016

Gtpl Ahmedabad

Hey team....

I have Gtpl cable connection which is not working from yesterday... And this happens many more time...the number which is given on the bill is not working..... I don't know what to do....the nmber written on bill is +91 79 40144999 they say its out of service...... Pls help
sanjay chavda
Jan 12, 2016

651 Error last 1 year

Hi My Id sanjay 66
>> 651 Eroo lst one year
>> I have many time genrate complain but it just resolve by Mr chirag in face problem not solve but just he solve from office
>> for this i visit shastrinagr office theare mr dhrmesh but he also make me fool ... every time last 6 day my net total close i go there for technical man they he work i saw that time all technical man there but no one come with and the resolve complain back their office if you gtpl team read this asked my near house no one come at our falte
>> when i asked and many time say Mr dharmesh say me why you used gtpl remove it still today also i requst i want to star it but they just laught on me at office
>> i am happy gtpl but with your technical team i am very much unsatified and they are very unprofessinal
>> technical time growthon complainsolve so he close my net because of near house and my net close switch offteninnlast one year i face this
>> i call kapil mistry but total time west
>> befor thispost i mail in support 125 mail
>> 128 compalin in
>> every day backhand time change my passwordd and net close
>> sorry but gtpl managment team very week and most off officer very bead behaiour customer
>> i shocked that time i compalin every day butno one action on mr chirga
>>now i count all day and i want to add all day after this plan
>> if Appellate Authority Mr. Chintan Dudhiasir read this kindly action on this
>> now i say if my net not work in 12 hourse we all meber close it and call of gtpl board

>> if gtpl many read this kindly short it
8401066491 this my number
chavdasanjay66@gmail.com my id

>> for this i talk with nodal officer
Jan 12, 2016


last complen no 1008523 not solw my problem
Jan 10, 2016

GTPL Broadband


I really very much upset and unsatified with GTPL service. Here....I have been facing problems with broadband since last one week.........totally down......and when i called the customer care they told me it will take three days to resolve......when i called back again after three days.........they told me our technicians are working on that.....I do not know they are working.......they are making just a fool.......if you don't have any solution so get my money back I don't want to continue with ur connection........so i suggest people please do not take gtpl broadband.......
Jan 9, 2016

befor 6 pm net not connect

mo no.:9426455974
please return my money i am not intrested gtpl service & retun my money
Dec 28, 2015

GTPL need 3 working days to solve issue

I Have SME(Small and medium-sized enterprises) plan for my firm, taken spacial SME plan for non-interpreted service now i have issue they says me its take 24 hours to resolve your problem, when i call back to them after 24 Hrs they says its 24 working hours so u need to wait for at-least 3 working days, then what about my business and what about my lose which i am facing in my business,

and GTPL service centre person what says?!! if u r not satisfied then stop using it and your money is non refundable if you want to use u have to wait for at least 24 working hours means 3 working days else wht ever you want to do you can whenever you want to complain you can
Dec 19, 2015

connection lost

Service of GTPL is "WORST" in Rajkot.

I never suggests anyone to take connection of this. Connection is loosing once in 2 days. If we call to GTPL office they say to call their dealers in our area. If call to dealer he is not receiving the call at any time. If call in customer care number, we have to wait for 10-20 minutes in queue & then they are taking so much time & also it is on our cost.

jaydeep vaja
Dec 17, 2015

bad work

Conection lost thai jay chhe varamvar cable operater ne phone karie to jawab nathi aapta ane e pote biji job kare chhe ema vyast rahe chhe aava loko ne aavu kaam na sopay plz door karo avaa loko ne
Dec 16, 2015

About Sony kix

Please add SONY KIX Channel to GTPL
Dec 14, 2015

I have requested refund

I have requested refund my money on 18th November 2015 still did not get any response from gtpl. They told us that in our area there is some problem so we can't start internet any more so we will refund your money but it's been month ago still not giving answer just teling you will get refund it will take time but how much time they are just bleming ahmedabad head office ..... plz do somthing for this kind of service provider
My id is ak203
Valay Vora
Dec 12, 2015

everyday internet connection lost

I have gtpl internet connection and I am suffering from internet connection lost it happens everyday but when I am complaining for this they are not responding US and our complaints they are not taking any action about it from 4 days I am complanning in Customer Care but they are not taking Any action for this complaints
Our customer I'd no : rv038
Our all complaints no:
Dear RAJESH VORAYour Service Request ID is:958355, Regarding ROUTER PROBLEM, Your work is in Progress.Thanks GTPL.

Dear RAJESH VORAYour Service Request ID is:959888, Regarding ERROR 651, Your work is in Progress.Thanks GTPL.

Dear RAJESH VORAYour Service Request ID is:961620, Regarding ROUTER PROBLEM, Your work is in Progress.Thanks GTPL.

Dear RAJESH VORAYour Service Request ID is:963644, Regarding ROUTER PROBLEM, Your work is in Progress.Thanks GTPL.
Dec 11, 2015

gtpl broadband

I have taken connection of GTPL broadband before 2 months and in this 60 days it has broken down minimum for 35 days. Our PM is dreaming for digital india, if this kind of digital technology and companies we have... I must say dream will only be dream.
Dec 10, 2015

Continuous Breakdown of Internet every week.


I am really very much upset and unhappy with the GTPL services. There is a breakdown of broadband internet every week for 2 days. On complaining they only come up with common answer that there is a break of optical fibre. I have no concerns with the reasons but i am disturbed with the same problem every week. On requesting for a permanent solution to this they never respond.
komal p
Nov 11, 2015

Gtpl broadband connection

My self komal. My gtpl data network connection is not working last 3 days .I have contacted gtpl customer care 3 days ago and submit complain against this problem. Gtpl filed this complain but they are not working on this complain. I have contacted many time but they are not give me any response and they also cut my phone . Today again I have contact gtpl customer care and my phone receiving by miss MYURI CHAWADA. she told me I never solve my complain in 5 days because diwali holidays but I have filed complain at 8 dated I have already spend 3 days but they are not responding . My complain number is 921768
Rahul Patel123
Oct 15, 2015

Setbox Locking

My Self Rahul Patel. i had closed channel connection in oct' 2014.Now i want to start your services again but previous cable operator (Yatinbhai --- Rabaricolony Area) said that you have to pay 750 Rs as 250 Rs monthly rent and 500 Rs other amount. i do not know why he ask me to pay this money whereas i had already disconnect the channel connection.He locked my setup box.

If i were not get the quick support from your end, i will go through Consumer Court. I do not know why operator harass the customer in this way. ultimately it will be ruined your reputation.

I need your support to close the issue.

I hope that you would surely cooperate with me in this matter.

Rahul Patel -- 9909966286

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