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Haryana roadways sonipat

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Haryana

Consumer complaints and reviews about Haryana roadways sonipat

mohinder singh
 
Dec 4, 2012

against missbehave & threanten by bus driver & conductor

A-17,MAIN ROAD NEAR S.B.I. BANK
GOKAL PURI DELHI-110094
To
THE G.M. HARYANA ROADWAYS
SONIPAT DEPOT,HARYANA
SUB: Complaint against the Misbehaviour & Threaten By bus driver & conductor of Sonipat depot
Dear Sir
With due respect ,I want to say that I am Mohinder Singh S/O Sh.Sohan Singh,R/O,A-17,Main Road,Near S.B.I.Bank Gokal Puri Delhi-110094.on Dated-2-12-2012,when I was returning for secured journey with my family, Wife and 7 year old son by Haryana roadways Sonipat Depot bus no HR-69A-9960 Katra Jammu to Delhi at time 06:35 pm, between Jhalndhar(Punjab) to Delhi.When the bus was being stood in the bus terminal.there was enough time to move the bus,I went to bring water and returned back after few minuts, I was very shocked to see there was no bus that place,I tried to searching the bus here and there at last i caught the bus after very difficulty by running on feet at the out side the bus terminal.My wife & son were crying to stop the bus.
In spite of bus driver not to stop the bus she was saying the driver that my husband was left at the bus terminal but the driver and conductor both were carelessness and said rude and rough words to my wife.I am suffering from asthma, some how I caught the bus, after that when I complaint to the bus driver about not to stop the bus but they replied with rude and rough words to me.
I sat back side of the driver seat in the bus with my family peacefully.The bus driver did smoke,I requested the driver to stop smoking but he did continue smoking.I felt very bad and suffocated,I also requestd all the passenger in the bus not to smoke but driver of the bus did misbehave with me.
The bus driver did theart me to beat and said to get out from the bus. He said to me in Haryana language “Haryana roadways wale driver tho biri pivege hi tum Punjab roadways main chalya karo”He did use abuse words on the way. When the bus reached the Ambala bus stop, I requestd the conductor to return the fare to change another bus but he refused to do.They did threaten in the whole journey.Driver also drave the bus recklessly.I and my family felt very frightened on the way.My wife and son were weeping in the way due to misbehave of the bus driver and conductor but no effect on them.
When the bus reached Delhi,many passenger got off the bus ”BY PAAS,Burari and etc. places. When the bus reached near the wazirabad Delhi, I asked to conductor to stop the bus but driver did threaten and not to stop the bus before the ISBT (MAHARANA PARTAP BUS TERMINAL) and said to me SARDAR AB BUS ADDE PAHUNCH KAR TERI SARI HAWA NIKALUGA.When the bus reached ISBT, the bus driver called some gundas elements in the bus terminal and threaten to return bus ticket, then I called the police dialed no-100 to take help the police,when the police reached the bus terminal I left the bus with my family with very difficulty.after that I file a police complaint against bus driver and conductor at P.P.I.S.B.T.and Haryana Roadways traffic branch 3rd floor ISBT Delhi.
There for I kindly request you to look into the matter and take action against the bus driver and conductor as well as early possible so that they would not do misbehave with the passenger in the future.
Thanking to you
Your Truly
NAME: MOHINDER SINGH
ADD:A-17,MAIN ROAD NEAR SBI BANK
GOKAL PURI DELHI-110094
MOB NO:- +919999681448,+919711423437
Email Id: mohinderhayer@yahoo.com
TRUE COPY TO
1-S.H.O.P.S KASHMIRI GATE DELHI
2-D.C.P.NORTH DISTT. DELHI
3-CONSUMER COURT NORTH DISTT.

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