Kindly go throught trail mail as below, which are self explainatory.

From: YUGAINDRA RANA <ranays1@yahoo.com>
To: katra@pawanhans.co.in; pawanhans.vd@gmail.com; yatra@gvhl.net
Sent: Sat, 4 June, 2011 10:59:29 AM
Subject: Fw: REFUND towards Cancellation of MVDH/163547
REMINDER 1st
----- Forwarded Message ----
From: YUGAINDRA RANA <ranays1@yahoo.com>
To: "helpdesk@maavaishnodevi.org" <helpdesk@maavaishnodevi.org>
Cc: "admin@maavaishnodevi.org" <admin@maavaishnodevi.org>; "online@maavaishnodevi.org" <online@maavaishnodevi.org>
Sent: Tue, 31 May, 2011 4:51:23 PM
Dear All,
Is this responisibility not belong to anyone/all of you to get resolve the issue by managing refund.
It was my first booking, such kind of response is beyond my acceptability/understanding and questionable/doubtful about service satisfaction to your customer.
I am force to esclate the issue to all concern authorities and take appropriate action in interest to obtain my refund.

Thanks & Reagrds