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Hitachi AC Service center

India,
Tamil Nadu

Consumer complaints and reviews about Hitachi AC Service center

User767490
 
Jun 25, 2012

Hitachi AC service people not coming for even paid service

hitachi is a very big company but hitachi product is very very very bad and his service too bad. no body response me after buy the ac
on 15/6/12 i buy a 1 ton hitachi window ac kaze model 3 star rating from 15/6/12 to uptodate AC notworking good and remote. i login the complaint on last thursday but nobody visit even i m visit 2 time service center but nobody respnse me

I suggest all the buyers who want to buy hitachi product nobody purchase that type of bad product
varun mahajan mobile no 9855897966
User767490
 
Jun 25, 2012

Hitachi AC service people not coming for even paid service

ve
User767291
 
Jun 25, 2012

Hitachi AC service people not coming for even paid service

Hi,

I am Saravanan, K. (Cell: 9840771630). I have Hitachi 1.2 Ton Ace Follow Me A/c in my home in Manapakkam, chennai (Behind L&T). I raised a complaint on 8-June-2012 regarding my A/c compressor is not working even with triple booster. My request no is: 12060800571. Initially I had normal stabilizer only. Due to low voltage in my area the service person suggested for double boost stabilizer. With that also my A/c not started but the stabilizer is not getting cutt off, its giving power to the A/c. Then I moved to triple boost statbilizer then also my A/c not started but the stabilizer is not getting cutt off, its giving power to the A/c. During June 2012 firstweek onwards in my area the voltage is coming up aroung 180 volts. In my flats other people bought double boost stabilizer only for them the LG 1.5 ton A/c is working with that. But my A/c is not starting. This clearly shows that the problem is there in my A/c only. So I raised the complaint for service. I know that my free service period is over. I agree for paid service during complaint raising time. But daily till date I used to call the customer care for the service person is coming or not. Daily I used to get the response that we raised a remainder to the service center senior person, so today or tomorrow the person will come. They also gave one landline number(044-32019272) to check with that. But they are also saying the same story like we alloted a person to service your request, he will call you and come by today or tomorrow. But no one came for it. I really fed up with this. Please do the needful.

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