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Andhra Pradesh

Consumer complaints and reviews about HMWSSB

Apr 18, 2011

Non-updation of waterbill records

Dear Sir,
Self the resident of Mallikarjunananagar, Malkajgiri, Hyderabad for last 30 years. I have taken water connection in 2002 and was paying regularly water bills. In 2009 October Municipal Authorities of Malkajgiri has transfered the services to HMWSSB. I was amazed to see they have served demand notice ofRs.9285.5 as pending amount. I provided all the receipts from the date of installation to HMWSSB. They are not updating my records. Every month i will get an SMS as if the bill is not paid till date. I have all the proofs to support my complaint. Request the concernd to lookinto the matter.

CAN 616742225
Apr 17, 2011

Low pressure or no water

Dear Sir,

There has been very low pressure or no water to domestic water supply connection to the following house no.:-Plot # 13A, Phase-2, JPN Nagar, Miyapur, Hyderabad -500049.

A lot of digging has been taking place since 10 days for a new sewage line in the colony and we have been facing acute water shortage since then. The problem was reported to the following people several times, but no action has been taken yet -

1) Mr. Srinivas Raju, HMWSSB employee
2) Prasad - line man for our colony
3) Local society board
4) Madhav & Venkatesh - the local contractors

Unable to resist the water shortage, people who are staying in the colony on rental basis have started moving to other places and people who have own houses, are looking for an alternative solutions to this problem.

The open roads are not just causing water shortage, but also parking problem. As the roads in the street have been dug and are kept open, we have to park our vehicles in other streets. And also, there is a high risk that kids may fall into them (there's a children's park in the street and children come over here to play in the evenings).

Besides this, heaps of mud which resulted from digging of roads have been lifted out from the colony by the contractor through tractors (around 30-40 loads) which might have been sold out in the market. I am not sure how the roads that have been dug would be filled back.

I request you to kindly look into this matter and take serious and immediate action.

Following are my particulars:

Water Connection # 616648804

Manoj Reddy
(Resident of JPN Nagar)
Feb 24, 2011

Drainage Water

Respected Sir,

I am M. Balaiah of Quthbullapur, address is H.No. 17-23, Guru Murthy Nagar, IDPL, Balanagar, Hyderabad-500037. From the last one year for every three months we are facing this problem, Since from last one month continuosly, i am observing out drinking water is coming along with Drainage Water is being supplied from your end. we are facing a lot of illness by drinking like this water.

so kindly i am requesting take necessary action for that.

Thanks & Regards,
Feb 23, 2011

Drainage Water

Respected Sir,

I am S.Sheshank Resident of Hyderabad address is H.No.21-3-293, Petla Burj,Near High Court,Hyderabad-500002. Since from last one month i am observing out drinking water is coming drainage water might be it seems very bad for all. so kindly i am requesting take necessary action for that.

Thanks & Regards,
Aug 19, 2010


I am a resident of Gadwal Rani Compound, Nampally station road. I would like to bring to your notice that the water supply is only for half an hour alternate days. It is very difficult for us as we have no other source of water facility. The timings are very irregular and the whole day is spent in waiting for water alone. I am a working woman and it is highly impossible for me to apply leave only to fill water. I hope your department will look into the matter and do the needful as soon as possible.

Thank you
Dr. Serena
Jul 13, 2010

no water from 2 months

sir, really poor sevice when it comes 2 water supply 2 door number 15-4-357, osman shahi, gowliguda chaman, hyd-500012, water tanker also comes irregularly and tanker driver demands money whenever he comes with the water tanker plz contact me on 9849053351 so, kindly look into the matter seriously
Jul 9, 2010



We are facing severe problems with the water supply. Neither the amount of time nor the timings are certain. Water is being supplied on an alternate basis that too for only about an hour. The timings vary every second day. One day the supply is in the morning around 9 am and on the other occasion it is in the late evening after 9 pm and today we received after 1 am in the night. THIS IS A SERIOUS PROBLEM AND HAS TO BE ADDRESSED QUICKLY.

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