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Consumer complaints and reviews about HP Gas

Sai Harika
Apr 8, 2014

Gas connection

It is not mandatory to opt stove while taking connection but Sandeepthi Gas connection located in Srinagar colony is not approving gas connection without stove.
Mushtaq Ahmed Sangati
Mar 29, 2014

not issuing gas book

The HP gas agency is not issuing the book as well as the cylinders. They took all the money handed over 2 cylinders, a gas stove, a regulator all the attachments but no NUMBER.

The name of the agency is Harivan gas agency located at next to Nehru ground hubli with their godown at gokul road hubli.
Everytime i complain him of issuing the book he slips by saying he will find it and inform it to me.

My name is Mushtaq Ahmed Sangati. My mobile number is 9008276865. Another number is 9945546865
Mail id is ( sangati32@gmail.com )
whoever is looking in to this matter i urgue the authorities to plz do something to help me out of this hung situation.
hope u will do the needful.
Thanking you.
Dasari Yedukondalu
Mar 27, 2014

Gas not delivered

Consumer No: 740176 Gas booked on 17.03.2014, Booking Number is 298319, Message received Delivered.
But the Boy says Gas Shortage. this is number of times we facing the problem with this Agency.
Hawa singh
Mar 25, 2014

complainst for non providing gas connection

Subject :-complaints for non providing gas connection
This application i have been writing to inform you that I have already received my gas registration no.3120977700067358 dated. 21.12.2012 Already online. How ever its been one years that I have not received the connection yet. I wanted to use the application for filing the complaint against the concerned department. I have visited your HPGAS vender office in Devendra Gas Agency sonipat Narnaul. But always got the response that their is no supply from back and this same things going on from last one years. I submitted my documents on dt. 25.09.2013. I am in a very need to get the connection as soon as possible. Kindly forward this complaint to concern department in HP Devendra gas Agency Narnaul . Please let me know to whom I contact in this regard s

Thanks and best regards
Hawa Singh
Village Hudina
District Mohinder Garh
Mob- 9416982874
e-mail add hawasingh.hudina@gmail.com
pratap singh dabas
Mar 18, 2014

reg.subsidy amount

i have received filling cylinder on 4-3-14 but till date not received subsidy amount in my account my consumer no.102543

please sand my subsidy amount
suresh mandala
Mar 10, 2014

unauthorised transport charges towards home and nonhome delivery

My name is sureshkumar, iam a consumer of hp gas, my cons. no. 621567. The gas agency had charged extra Rs. 35 for home delivery and Rs. 20 for nonhome delivery for each booking. Pl take necessary action. As soon ad posible.
Mar 6, 2014

Not getting gas cylinder

Dear Sir

I have booked for H.P.Gas on 01-02-14 (No 205254). Not yet got it.
Please help

(Con No 605160)
Feb 11, 2014

not getting home delivery of gas cylinders after booking also

dear sir,
myself kishan lal s/o lalchand , i have a connection of consumer no. 104145 with your company. I booked my gas copy on 31.1.14 with manual booking no. 1284 , i didnot get the refill of that gas cylinder yet. so i am requesting you to plz take some action regarding this booking . i shall be thankfull to you

kishan lal s/o lalchand

consumer no. 104145
reeta kumari
Feb 4, 2014

hp gas not deliver

Dear Sir,

I did booked refiled gas cylinder on dated 08-01-2014 and booking no . 215255 and consumer number 610936 , but today date (05-02-2014) not delivery , we are facing problem , many times contacted to Distributor, no any respond.

So kindly provide me solution .

GAS agency name Ashutosh GAS agency
Rishikesh , Uttranchal India


Chandrapal singh
cell no. 7500336518
Feb 3, 2014

HP GAS agency Not Delivered gas

Dear Sir,

I did booked refiled gas cylinder on dated 03-01-2014 and booking no . 216305 and consumer number 611289 , but today date (03-02-2014) not delivery , we are facing problem , many times contacted to Distributor, no any respond.

So kindly provide me solution .

GAS agency name Balmiki GAS agency
Viksh Nagar , near Gurudev , Kanpur UP . India


sudhir srivastava
cell no. 9532978190
e-mail Sudhir.s30@gmail.com
Jan 31, 2014

Transfer amount not given. Gas no 4776023.

Dear Sir,

I am sunilkumar kalasa. my complaint is in regards with, i have been shifted from hubli to gulbarga , karnataka , before 6 months. i have submitted cylinders to Gopal Hariwan Gas distributor, Ashirwad Building, ward no 11. Koppikar road . Hubli - 580020. Due to in a hurry i had requested gas agency people to courier the Document and deposit Rs.2650/- which they were supposed to give to me which they had taken as deposit during my new connection.

But they are now not responding to me to give my amount. they have sent Transferred document to my present address . after 2 months, but they have neither deposited amount nor responding to my call. i am completely fed up now.

today they received my call and said that , you can do whatever you want we will not give you that amount.

Need serious action on these people, or else i will move to consumer court with this matter soon.
Hope for soon reply.

Jan 30, 2014

Cylinders not available

I’m a cunsumer of HPCL Gas . I have taken upto 30/01/2014 only 6 subsidies domestic cylinders . The dealer is saying that I can take only one cylinder after one month.so that I can take only 2 subsidies cylinders in next two months. Today government have decided to give two more cylinders in next two months . so how can I take my balance susideis cylinders in next two months Please say the rule about delivery gap of time of gas & booking.
Jan 22, 2014


My Name is RK Venkatesan. Consumer no.is 627598.Last month i have issued my Aadhaar card.Govt.declared nine cylinders for subsidy.yesterday, i have received the ninth cylinder from the distributor. Distributor cash memo.no.155191/21.01.2014.The Cylinder cost was very high. cylinder cost Rs.1267/- as per distributor bill. Subsidy amount Rs.435/- only credited by bank account. Please, Clarrify the cylinder Cost. The Details are given below.

Cylinder Cost as per Salem Modern Gas Cash memo.no.155191/21.01.2014 - Rs.1267/-

Less : Subsidy amount credited - Rs. 435/-
Rs. 832/-
Before, i have aadhaar card not issued i purchase cylinder cost was Rs.404.50/-. The Cylinder Cost is Very High.Please,reply as soon as possible in my id acctvenkat@yahoo.in.immediately reply to my email.How to get the difference amount of Rs.(832-404.50= Rs.427.50) from you.

Thanking you.

SALEM- 636 008.
CELL.NO.80150 43336
umesh bora
Jan 16, 2014

transfer of connection

This mail is on behalf of Mr. Narayan Singh Bora existing customer of HP Gas. I want to transfer my connection of HP Gas in the name of my son Mr. Govind Singh Bora. My consumer no. Is 604347 and distributor is Krishna HP gas service. The reason of transfer is i am living in uttrakhan and i m 80years old, i cant submit my AADHAR CARD to the agency to continue my connection. I visited to my distribitors office plot no.4 sainik enclave najafgarh they refused to transfer my connection in name of my son. Most of the time I spend on bed due to my illness. So its kind request if you can transfer my connection in the name of my son.

Please reply as soon as possible in my mail id umeshbora20@gmail.com on the above query. I will be thankful.. my contact no. Is 9990701561

Do not hesitate to call me for any query..
Jan 1, 2014

not been issued new connection

I, Asra is not issued with a new gas connection till now as on 1-1-2014, which was applied on 16-07-2013 with registered no. of 269 at vijayanagar gas company, hyderabad. The response from staff (Mrs.Srilatha and Mr.Kishore) of this company was very irresponsive and rude towards customers. My phone number is 9177683584 and email id is optomsaleem@gmail.com
Hawa singh
Dec 31, 2013

Not issued new connection

not been issued new connection[Referance No. is :3120977700067358]
this is devendra gas agency in haryana i applied for a new connection through online on 21/12/2012 since there is no resnpnce from my agency every time my agent he i am not dealing with online application please help me to get new connection

thank you
Dec 30, 2013

Subject :-complaints for non providing gas connection

This application i have been writing to inform you that I have already received my gas registration no.3130839200019878 dated. 02.03.2013 Already online. How ever its been six to eight months that I have not received the connection yet. I wanted to use the application for filing the complaint against the concerned department. I have visited your HPGAS vender office in Karan Gas Agency sonipat biswamiel. But always got the response that their is no supply from back and this same things going on from last six to eight months. I submitted my documents on dt. 14.09.2013. I am in a very need to get the connection as soon as possible. Kindly forward this complaint to concern department in HP gas sonipat. Please let me know to whom I contact in this regard s

Thanks and best regards
Sandeep kumar
Village sersa
District sonepat
Mob- 9716200408
email id. nittu_84@rediffmail.com
Dec 27, 2013

HP gas not deliverd

I am Inna Reddy G, my consumer no. 657334. I have booked my gas three times and they have given false reason door lock to escape. Please find below my gas booking details.

first booking No. 266499 booked on 16.12.2013 received message that booking cleared till 11.12.2013 and received cash memo No.195414 on 17.12.2013 and cancelled on 21.12.2013 with reason door lock.
second booking 270078 booked on 21.12.2013 received message that booking cleared till 11.12.2013 and received cash memo 199276 on 23.12.2013 and cancelled on 26.12.2013
Third booking num 274126 booked on 26.12.2013, received message that booking cleared till 19.12.2013 and I am not sure when i will receive gas.

Without coming to house simply giving the reason door lock, where parents and my spouse are available 24 hrs in house. If my words looks false, I request you to investigate from your side.
For the gas delivery I have follow up to local center Samatha Shiva Enterprises, Kothapet, Hyderabad - 04024044322 from 23.12.2013 onwards

I request you to see the deliveries are done fairly without giving simple reasons to escape.

Thanks & Regards,

Inna Reddy Gollamari
Consumer No. 657334
Mobile: 9490784087
Mail id: innareddy.g@gmail.com
M. Prabhakar Reddy
Dec 24, 2013

LPG cylinder yet not received

I am M. Pramila Reddy ,my consumer no:631766, Iam booked online HP GAS REFILL BOOKING 240716 FOR cONSUMER nO. 631766. booking clearedtill 26 Nov 2013 at Praveena Gas AG Reduce flame when boiling starts to conserve LPG on 8th Dec 2013 at 10.30 am. I am receive a massage HP Gas booking No. 240716. subsidized cash memo 133188. dated 16.12.2013 Rs.1112.5, your refill will be delivered shortly. Use pressure cooker and save gas, on 16 Dec 2013 at 2.31 pm. Till date I am not received cylinder. I am approach to Praveena Gas Agency on 21st Dec 2013 at 9.30 am, she says I will send today at any time. than I am approach to Praveena Gas Agency on 24th Dec 2013, the manager says auto boy has not coming, I will send today, i am not received till today please justify the consumers and take necessary action please kindly looking into this matter i will be very much grateful to you.

Thanking You

M. Pramila Reddy
consumer no-631766
contact no-9440558767
email id-reddyprabhakar1964@gmail.com
Dec 8, 2013

not booking diary - 102167 since april 2013

This is badri prasad from nadbai bharatpur rajasthan. i am using HP service since 2006, with booking diary number 102167 . but this diary is not booked by hp DEALER , now i have tired very much. this is very shame full for me. pls help me soon in this matter.

Badri prasad
jay prakash gupta
Oct 31, 2013

delivery issue created by hp gas distributor

Respected sir
I am having one hp gas from vartika gas agency Rewa m.p. Landline no.07662255651 . I have booked riffil thru IVR cleared date is 15oct but till now I have not received gas when I am informed to distributor he says that our auto not comes for delivery for this area. Also he has deactivate my connection when I have ask to distributor he says that you have not takes gas. From last 6 month therefore connection has been blocked. while I am continue trying for booking but every times call was disconnect
presently he has unblocked my connection but booked riffil not given to me and hp transparancy portal showing my booking is deliverd how can possible that. Also I would like one things he is creating problem every time of delivery and demanding extra money for giviing gas. You can check my booking histroy. My consumer id is 606254 add. Is Shri prakash Gupta c/o jay marketing old galla mandi m.p.e.b road old galla mandi distt. Rewa pin 486001 m.p

Oct 14, 2013

Intentional stoppage of delivery knowing the hike in price of domestic Gas

On booking of subsidized domestic Gas, received SMS intimation on 28.9.2013 as Booking Number 274590 against my Service No. 621522 and booking cleared till 05.9.13 at Vanasthali Gas, Hyderabad. Subsequently on 23.9.2013 SMS intimation was received in registered Mobile 9866703888 intimating the Cash Memo No. 156949, Dt 23.09.13 for Rs. 1024.50 ps and the same will be delivered shortly. Unfortunately the same was not delivered to us and received another SMS informing against the said Booking No. 274590, Cash Memo No. 162041, Dt 01.20.13 for Rs. 01.10.13 for Rs. 1096/- and Refill will be delivered shortly. At 6.30 pm on 03.10.2013 it was finally delivered by M/s Vanasthali Gas. It is, therefore, construed that after preparing the Cash Memo 156949, dt 23.9.2013 for Rs. 1024.50 ps. the Vanasthali Gas Distribution might have received information that there will be an expected hike in the price of subsidized domestic HP Gas and intentionally stopped delivery though intimation was given to me. Finally after the price hike only they prepared fresh Cash Memo and delivered on 03.10.2013 at 6.30 PM. As a result of this intentional stoppage, we suffered a lot facing problem besides sustaining a loss of more than Rs. 50/- The HP Gas authorities is loosing control over the Distributors involving the Consumers to suffer. This may please be looked into entrusting to the Vigilance personnel and impose action as deemed fit. In fact my utter concern and grief was expressed on 03.10.2013 itself which was not reached your desk perhaps due to some technical problem in the web site. Any further delay in initiating action in the matter, may lead me to address to the Public through electronic media and social net work to explain if any improper action by your Goodself i.e., the HP Gas Authorities and concerned Department of GOI. I have also noticed that whenever a complaint is lodged there is no practice of responding in notifying the Complaint Number.
Oct 2, 2013

hp gas booking cancelled

My Hp gas booking was cancelled for two consecutive days without assigning any reasons. I have already submitted aadhar card, Bank accounts details. Consumer No 619738 Gas agency Kavlekar gas service Saligao North Goa, My email id is Rajanshetye29@gmail.com Dated 2 nd oct 2013
Sep 18, 2013

Delay in delivery of gas by distributor in samstipu(Sanjay hp gas agency)

Hi ,
I am having consumer-id-603182.This is complaint regarding the delay in delivery of gas and poor service by Sanjay HP gas agency in Samastipur.I am totally disgusted by the service and want that there should be some action against this distributors which do not understand the meaning of delivering thngs on time.

Binay kumar
Sep 5, 2013

Unilateral Cancellation of Booking by the dealer

The name of my HP Gas Dealer is SRI SAI HP GAS AGENCY (15147610), Thirunagar, Madurai.
I am highly grieved to bring this to the attention of the authorities, after having suffered at the hands of the LPG dealer mentioned above.

Both myself and my wife are employed and available at home only after 5.00 pm, and thus no one is available at home in the mean time, which I have already informed the dealer and requested him to supply just after 5.00 pm.

But what the delivery boy does is that he takes the bill and cancels the same without even contacting me. I have herewith reproduced my refill history for your kind reference and immediate action.

In the latest case, I had booked on 30th of August, after a gap of almost 3 months, and I am in dire need for the refill. I need my refill immediately.

Kindly see to it that it is not repeated by the dealer hereafter, failing which there should be a thorough inquiry initiated against the dealer and his dealership should be cancelled forthwith, for his anti-consumer activities.

Order Ref No Booking No Booking Date Cash Memo No Cash Memo Date Delivery Date Delivery Status Subsidized Cylinder

3130982400645521 339359 30/08/2013 09:43:00 119878 31/08/2013 Cancelled Yes

3130982400384827 338061 03/06/2013 11:36:00 190262 07/06/2013 07/06/2013 Delivered Yes

3130982400323691 337653 07/05/2013 09:30:00 181258 08/05/2013 Cancelled Yes

3130982400304975 337497 29/04/2013 09:51:00 178282 30/04/2013 Cancelled Yes

3130982400117756 335969 15/02/2013 13:28:00 153268 15/02/2013 16/02/2013 Delivered Yes

3120982400514209 334233 24/11/2012 21:25:00 124886 26/11/2012 27/11/2012 Delivered Yes

2120982400096977 291261 19/11/2012 01:00:00 122520 20/11/2012 Cancelled Yes

2120982400059981 255925 26/07/2012 17:09:00 185241 26/07/2012 27/07/2012 Delivered Yes

2120982400034612 231828 07/05/2012 10:13:00 161992 29/05/2012 29/05/2012 Delivered Yes

2120982400026191 223914 02/04/2012 01:00:00 153040 28/04/2012 28/04/2012 Delivered Yes

With regards.

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