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HUL's Pure IT

India,
Maharashtra

Consumer complaints and reviews about HUL's Pure IT

User180149
 
Jun 8, 2011

No service

Dear Sir/Madam,

Greetings from Pureit.

This is in response to your mail regarding tap replacement.

We would like to thank you once again for taking the time and effort to reach us.

We would once again apologies for the inconvenience caused to you.

Our Service person visited your place and replaced the Tap, trust the replacement has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us @ pureit.hul@unilever.com or call up the helpline @ 1860 180 1000 or 1860 500 5678 for further queries.

Rest assured of continued support always.

Regards
Pureit Team
User456313
 
Jun 2, 2011

No service

Hello,

I have a Pure -IT water purifier since 2-3 years. Till date the company has given me good response for replacing battery and other problems. But recently I am facing lot of problems and I am not happy with the serivce.. The tap of my water purifier is broken and I need to get it replaired or replaced. Its been more than one week that I am calling the customer care and complaining for the same. It has become impossible for us to drink water from the purifier. Also the rains have started and I dont want my family members to fall sick because of the bad service of Pure It.(HUL). It is appreciated that HUL does good amount of social service but at the same time it needs to take care of its customers.Thanks.
Phne no 9819916606.

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