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Idea

India,
Uttar Pradesh

Consumer complaints and reviews about Idea

ideacellular
 
Jan 24, 2013

RE: wrong sevice sms's

Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-31078147648 and you shall hear on the same at the earliest.

Regards,
Ideacellular
adzeegaurav
 
Jan 18, 2013

wrong sevice sms's

my idea no is 7860571726 ,i got automated sms's from idea (12 sms's from 2 jan to 18 jan(today))

From: IE-612345

Date time: 01-02-2013 12:49:38

Content: Rs147=Unlimited 2G GPRS/30Days hai aapkliye Best IDEA!!
.....................................................................................................
From: IE-612345

Date time: 01-18-2013 11:27:26

Content: Rs147=Unlimited 2G GPRS/30Days hai aapkliye Best IDEA!!


but when i recharged my mobile by Rs.147 on 15-jan-2013 i got 1200MB only.......and customer care executive said "sorry ,sorry " & "all plans are changed from 26-dec 2012 and customer have to recharge with 199 for UNLIMITED 2G PLAN"

Don't you think this is cheating with a customer.
ideacellular
 
Jan 14, 2013

RE: unnecssary balance deduction

Dear aakanksha91,

We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular
aakanksha91
 
Jan 10, 2013

unnecssary balance deduction

i am using idea connection and the company has deducted rs.66 from my balance on 9/1/13 saying due to unavailabilty of net pack in may phone which was activated with a validity upto 9/1/13. also i am not able to call the customer care from my connection on the name of mr. N.K. dani. and my connection number is 7500515715
User899123
 
Jan 10, 2013

unnecessary balance deuctions

I am using idea connection for internet facility and i was a having a net pack with a validity uptil 9/1/13 and balance of Rs 66 on 9/1/13 uptil 8 pm when i have last checked the balance but the company has reduced my balanced to 18 paise on 10/1/13 and when i called the customer care the information regarding the deduction was not provided to me for the reason of system updates and i was asked to call after 4 hours. after 4hours all the executives were so busy that they didnot received my call for 3 hours when called from other number they said that the deductions were because of no net pack activated on your number. which was there with a validity upto 9th january.
Id for my connection is of Mr. N.K.Dani
and the number is7500515715
ideacellular
 
Jan 8, 2013

RE: identification

Dear User891154,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular
User891154
 
Dec 27, 2012

identification

please tell me the detail information about this number. what is the name, status and address of the owner of this number.? plz plz plz tell me fast..
the mob no is 9639093907
User587708
 
Dec 20, 2012

Stop idea number

This issues has been resolved & I wish to remove this Post... I Have no issues with My Home Maker... Also this Post was done without my Knowledge...
aadi0113
 
Oct 5, 2012

i need outgoing ditels

i need my mobile number outgoing ditels for last 2 month ,, my contect no is 9924203550 ,


pls send me ditels on this e mail id

aadi0113@gmail.com
Srihari1213 Send email
 
Oct 2, 2012

deactivate all unnecessary services

Dear sir,
Kindly Please deactivated., I have unwanted calls or marketing & idea company & sms also please stop such type calls & sms my no. 9010881464, thanking sir.
User825155
 
Sep 14, 2012

get idea call detail

sir/madam
my no. is 08449006979 and i want to get call detail of this number during period 01-09-2012 to 14-09-2012 please send call detail on my e-mail id
Ideacellular.cc01 Send email
 
Sep 12, 2012

3G signals are not getting

Dear Sir,

we wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-24451785639 and you shall hear on the same at the earliest.

Regards,
Ideacellular
Ideacellular.cc02 Send email
 
Sep 7, 2012

wrong information

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC278473 in the subject.

Regards,
Idea Cellular
Ideacellular.cc02 Send email
 
Aug 30, 2012

phone calls

Dear Customer

We would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same.

Regards,
Ideacellular
Ideacellular.cc02 Send email
 
Aug 23, 2012

getting messages that have been deleted from the cell phone

Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular
Ideacellular.cc02 Send email
 
Aug 23, 2012

all call detials

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular
User808020
 
Aug 22, 2012

phone calls

dear sir/ madam,

phone number: 9358945500 is calling late night and talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.

my number is 9415211956

regard
hema gupta
Nirjesh Send email
 
Aug 18, 2012

recharge not sucessful

Hi
Akshay Goyal Send email
 
Aug 11, 2012

recharge not sucessful

recharge phad ke fekh do











tum abhi bache hoo mobile chalane ki okat nahi hai tumhari
Manish3218 Send email
 
Aug 1, 2012

idea 3G Poor Speed

very poor speed in 3g [33.55kbps]
know how to get maximum speed?
Manish3218 Send email
 
Aug 1, 2012

idea 3G Poor Speed

very poor speed in 3g
Ideacellular.cc Send email
 
Jul 9, 2012

blocking the sim

Dear Sir,

We regret to inform you that we are unable to process your request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular
Singh 24 Send email
 
Jun 30, 2012

Registration cancled

Cal ditel and sms ditel.
My uninor mumber 7398401761
and my idea mumber 9795136979
my email id.rahulsinghrahul.5@gmail.com
Singh 24 Send email
 
Jun 27, 2012

Registration cancled

Sir
i want to my idea mumber cal ditel and msg ditel.
So pls sir send the ditel my email id.
My number.9795136979
and my email id.rahulsinghrahul.5@gmail.com



thanks sir
Ideacellular.cc Send email
 
Jun 16, 2012

Recharge balance not faund

Dear Sir,

We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any Mention Recharge Details from your Idea account. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

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