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Idea

India,
Uttar Pradesh

Consumer complaints and reviews about Idea

ideacellular
 
Jul 22, 2015

RE : Balance Deduction

Dear Customer,

We understand & regret the issue with your prepaid balance. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Shivam Aryá
 
Jul 22, 2015

Balance Deduction

My Number is 9927423697 and FB pack is been
activated without my knowledge and 31 rupees is
deducted i haven't opted for this service. please refund
my money and stop this service.
ideacellular
 
Jun 1, 2015

RE : Harassment

Dear Customer,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Mayukh Paul
 
Jun 1, 2015

Harassment

+91 - 9911891155 This IDEA number is texting me on Whatsaapp and harassing me.
I rang IDEA Customer care but all they told me that it is purchased in DELHI.
PLease, Help me. , M getting fed up of this.
ideacellular
 
Apr 17, 2015

RE: recharge not complete

Dear Customer,

As per your telecon with our customer service associate on 17th April 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE recharge not complete

Dear Customer,

As per your telecon with our customer service associate on 16th April 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE : recharge not complete

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Apr 16, 2015

RE : recharge not complete

Dear Customer,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
ss1790
 
Apr 16, 2015

recharge not complete

Hello I have re change Rs 88 on idea number 7309621889 with my pnb debit card from my account balance Rs 88 but In my mobile not complete so please understand my refund my money to my bank as soon as possible
ideacellular
 
Jan 23, 2015

RE: idea chek point dwara sim band karwane k sambhandh me

Dear Customer,

As per your telecon with our customer service associate on 23rd Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Jan 23, 2015

RE: idea chek point dwara sim band karwane k sambhandh me

Dear Customer,

We understand your concern and regret the inconvenience. We have your noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
yadav vipin
 
Jan 22, 2015

idea chek point dwara sim band karwane k sambhandh me

Dear sir

Mera mob no.7351915146 Jo ki mere vimal sharma k naam se h mere no. Ko apke etah sthith idea check point dwara farzee tarike se ye dikha kar 6,7 din we band karwa diya ki ye no chori ho gaya hain jabki mera phone or meri sim mere pas hi thi jb me iski shikayat apke idea Check point par karne gya to wahan mujhse ye kahan gya ki apka no.re activate karna padega jiska shulk apko jama karna padega mene jb iski jankari karne k liye apke toll free no 12345 par apne dusre no 9927582444 se jankari ki tb mujhe pata chala ki mera no. Apke idea check point walon ne he farzee tarike se paisa kamane ko kiya h tb me dubara unke pas pahucha to unhone ye kahan ki him ESE hi karte h Sir agar apke sansthan me yahi hota h to me iske liye court k darwaje par jarur jaunga Lenin us se pahle apko bhi confirm karwa raha hu kyoki itne din phone band rahne she mujhe kaafi nuksaan hua h agar ap is complain par karyawaahi karenge to me apse santust hu nahi to me apki company par man haani ka dawa pesh karunga

Vipin yadav
Hindustan news pepar etah (up)
Pin code 207001
Mob no.9927582444
ideacellular
 
Jan 5, 2015

RE: balance not refund

Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Jan 5, 2015

RE: balance not refund

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
mohdfaheem
 
Jan 4, 2015

balance not refund

Account no.31056870424
Amount 90
Transa date 28nov2014
Balance not refund
ideacellular
 
Nov 26, 2014

RE : money not refunded

Dear Customer,

As per your telecon with our customer service associate on 26th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Nov 25, 2014

RE : money not refunded

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Rishabh Shukla
 
Nov 25, 2014

money not refunded

I have make a bill payment of 400 rs. idia no- 7617082020 BT it was unsuccessful bt my money not refunded me please refund my money my contact no is- 9369278797
ideacellular
 
Oct 31, 2014

RE : Complaint Regarding Wrong Bill 9837031900 Oct 14

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
rajtrips1601
 
Oct 30, 2014

Complaint Regarding Wrong Bill 9837031900 Oct 14

Dear Sir
I am using Idea services since last 3 Yr.Last Bill of Idea Postpaid No 9837031900 is wrong.I am using 3G services of 1GB on my no which I have changed into I Plan on 3rd Oct.After every usage I am getting pop up msg on my screen mentioning left freebies I can use within time limit.I have used 3G services accordingly and approx 20 MB data was unused.
On checking the Bill I have seen that a huge amount has been charged for the excess use which is in fact wrong and can refer my last pop up msg on 15th Oct.
So I will not pay any excess charge for 3G wrongly levied. I have used the data as per guidance of pop up msg.
Request you to plz look into the matter and remove the extra charges on my No.

Regards
Ritesh Tripathi
9837031900
ideacellular
 
Sep 1, 2014

RE : Idea ISF Recharge problem

Dear Customer,

We wish to inform you that the recharge benefit of Rs.109.14/- has already been reversed for your Idea number, For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
ideacellular
 
Aug 10, 2014

RE: Idea ISF Recharge problem

Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Rupendra Kumar Singh
 
Aug 10, 2014

Idea ISF Recharge problem

Dear Sir,
My Mobile no is 9506772634 As per attached screenshot from
idea cellular site I have done 3G Data recharge of 126 Rs (1GB) on 10th
August,2014 and my recharge was done successfully and I have got
successful recharge message “RCH done. MRP Rs 126 NEW BAL,
Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet
data charges are deducted from my talk time balance and 3G data
balance remain same. When I am checking my data balance using
*125# number it shows “Data Bal in ur account 1024.00 MB valid till
Sep 09, 2014”. When i have called Customer Care and they told
ISF means Idea Smart Phone. I don't have a Idea Smart Phone. They
are not written ISF meaning nor given terms and condition for it on their
web site. I have requested to revert my balance but they denied my
request told me it is not possible. Please help me.
Thanks
ideacellular
 
Apr 3, 2014

RE: receiving abusive calls from idea executive

Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular
lkjangir
 
Apr 3, 2014

receiving abusive calls from idea executive

I did a call to IDEA customer care and talked to Senior executive Ram Bahadur kimti regarding my recharge issue. But rather than hearing my issue, he called me from one of mobile number and started abusing.

Idea executive Ram Bahadur kimti is calling since Friday 28/03/14 and using abusive language for me, this is really unbearable for me as he is also using my number directory to call my relatives and saying abusive words for me.
This is mentally harassment and it will not be tolerated further more, Please let me know if what can be done to resolve this issue i have to use legal procedure to sue IDEA Communication for mental harassment and torture while i have called Idea customer care.

I have already sent many emails to Idea authority and TRI authority. But till now i haven't received any satisfactory reply. I can share all numbers from which he called me. Please find his numbers-
09756822884
8392942884
7500015596
9084359148

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