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IFB Appliances

India,
Haryana

Consumer complaints and reviews about IFB Appliances

Anjaneya Prasad
 
Sep 7, 2014

Washing Machine not working/unsatisfied customer service since 03/05/2014

We logged complaint No.13678400 washing machine not working due to water leaking.
As per the complaint your complaint team M/S SURYA ASSOCIATES attended closed the call on 03/05/2014.But problem is not solved and again we have given a complaint,complaint No.13678400.Machine is not working.Your service technician visited on 30/08/2014 from D.A.ASSOCIATES,is also unable to find the problem.Again we called to customer care on Monday i.e., on 01/09/2014.But we suggested that to send the senior technician to resolve the problem.No body was visited to attend the problem but they closed the complaint on 02/09/2014.without end user confirmation they closed the complaint.Still we are unable use the machine.Today we called to customer care surprisingly we are about to know that service complaint was closed.Today complaint No.13735731 on 07/09/2014.We need a service support on "War food basis" and need the call closing justification.
shanmugam chettiar
 
Oct 21, 2013

washing machine is not repaired

I have purchased IFB washing machine still I am having warrenty period. If I on the washing machine for washing the water is over flowing and the machine is not working
I have reegistered the compint the registration number is10921485 and customer ID1734270. please kindly do the needful

with regards
User211003
 
Nov 1, 2010

MICROWAVE NOT GETTING REPAIRED BY IFB

My microwave 23SC1 is under AMC. Last month i complained( No 5202950) to IFB for some problem with microwave not functioning properly. After repeated reminders, technical staff from IFB came to attend the complaint and had taken the one part PCB on 28th September 2010 with a promise to repair and fix by 1st October 2010.

Since then I have made thousand no of calls to IFB customer care and other executives ( Namely Vikas-9311683942, Joshi 9313595193, Mr Dheeraj - 9311171166) but to no avail. No one IFB customer care is simpley bothered till now i.e 1st Nov 2010. I have made 3 written complaint on their website as well but no response from anyone.
No contact details, address , email id is given anywhere. I am completely in dark that whom to contact and how.

Request to help in the matter.

With regards
Ashok Gupta
9540006502

ashokkumar.nuh@gmail.com

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