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IFB WASHING MACHINE

India,
Delhi

Consumer complaints and reviews about IFB WASHING MACHINE

customerservice@ifbglobal.com
 
Jun 25, 2016

IFB

Dear Asis,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
skgs
 
Jun 24, 2016

drier not working

complaint no 1102651103 dated 14 jun 2016, 15 jun onwards daily 5 to 10 times i tried to get the following tle phone nos given by your customer care 9349264606, 9446444963,,0484 2314963,0484 3299722 .but they are not answer phone so far . kindly tell me what is the next step ? IFB poor poor poor very very poor service
Asispkd
 
Jun 23, 2016

door not opening 1102655617

Regret to inform you that no any response for the complaint for ticket number 1102655617, can you do something or we throw the machine???????????????????

Asis

9747746897
customerservice@ifbglobal.com
 
Jun 22, 2016

IFB

Dear Sir/Madam,

We are unable to find your details in our database with this number you provided.

For any assistance related to our Products & Services please call us on 18604255678(BSNL/MTNL) or 1800 3000 5678  (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at customerservice@ifbglobal.com and we will try our best to meet your expectations. 

IFB Team
 
customerservice@ifbglobal.com
 
Jun 21, 2016

IFB

Dear Sir/Madam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
 
Saranya92
 
Jun 21, 2016

Washing machine IN let not workin

HI team

Our washing machine Inlet is not working, Can you please look into the issue.
If this is not right point of contact, pls give us the right POC

Name : Saranya
9443946414
customerservice@ifbglobal.com
 
Jun 17, 2016

IFB

Dear Yassu,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
PoojaKumar
 
Jun 16, 2016

Resolution of Complaint

Dear Team IFB,

Thank you for resolving my complaint. The machine drum has been replaced and is working fine as of now.
Thanks again for your support,

Warm regards,
Pooja
yassu
 
Jun 15, 2016

vibration of washing machine

ifb washing machine is vibrating
skg@540
 
Jun 15, 2016

AMC IS NOT ATTENDING TIMELY

Sir.
I have a IFB washing machine model No. Serena 5X Machine serial No. 000291410102003611 , under AMC( Bill details-1015 013183 dated 11.09.2015) validity upto 11.09.2015. to 10.09.2016. Before AMC this machine has some sound problem , from your branch one Engineer Mr. P Laxmi Reddy ( Mob No. 09738115453)suggested me Sir, take it under AMC, we will care if any problem. We will change parts and repaired free, and also suggested me that motor will be change and it will be done within short period with free services but still now ten month is over not yet motor changed. Even after payment not yet come regularly check.

Please guide me after AMC what is your rule and regulation.
customerservice@ifbglobal.com
 
Jun 14, 2016

IFB

Dear Manjul,

As discussed you by our branch kindly let us know once you are back in station, so that we can assist you with your machine complaint.

Alternatively you can email us at customerservice@ifbglobal.com and we will try
our best to meet your expectations. 

IFB Team
customerservice@ifbglobal.com
 
Jun 13, 2016

IFB

Dear SOUNDARARAJAN N R,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: 1860 425 5678

Other subscribers: 1800 3000 5678

Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team,
Kranti Pugalia
 
Jun 13, 2016

Not functioning properly

Our Ifb washing machine is not functioning properly, if we set it for 2 hours time it takes more than 4-5 hours to finish the washing .
devinodh_g
 
Jun 12, 2016

Door handle locking seems inoperative

My complaint no 1102636885.pls arng your technician with required spares inorder to rectify the issue at the earliest.issue is door handle is moving freely and unable to lock and unlock.
Javsar
 
Jun 12, 2016

IFB WASHING MACHINE : EXCEEDINGLY DELAY IN ATTENDING THE COMPLAINT

This is to inform you of the absolutely lackadaisical and unbecoming professionalism displayed by the service provider on account of attending the complaint. We First called 18604255678(call cntr) on 9 june at arnd 12 pm, was givn the ticket no 1102614126, also told that service man would apprch us within 24 hours. No visit till 12 pm 10 june. Another call to 18604255678; we were told issue wd be prioritised nd servce man sent soon. No visit by 3 pm. Called IFB Alleppey office at 0477 2233312, they said wd send the service man by evening. Yet no visit. As advised by alpy office, we Contactd the service man (Mr. Sudeesh ) at 7356459498 on 11 june morning, we were told he wd come by evening.

Subsequent call to alpy offce in the afternoon to ensure servicemans presence by evening, were assured that he wd be sent by evening. Yet no one apprchd us. Total 3 wrking days, nd no action, but false assurances.

This utmost apathetic response from a company which claims much of so called reputation essentially casts doubtvon the very authenticity of such claims. It is felt that the coy reps don't have even an iota of onus towards the customers.
manjul agarwal
 
Jun 9, 2016

poor service

Today IFB mechanic called me to come to repair my IFB washing machine. I asked if he had parts with him for repairing but he denied and said that he was just coming to see what the problem is. It has been 3 months since I am complaining about this and mechanic had come earlier too. After 3 months of complaining, he was coming to know the problem with the machine without having any parts with him. When I asked him what will he do without parts, he did not come home and went back. This is complete carelessness on the part of the service provider and I am fed up of this poor service.
customerservice@ifbglobal.com
 
Jun 9, 2016

IFB

Dear Thanikavel,

This is to kindly inform you that our technician visited and has confirmed that your washing machine is in proper working condition. However, as recommended by our technician, we request you to avail stabilizer to suit the voltage conditions at your place.


We regret the inconvenience caused to you and assure you our best services. Please let us know if there is anything else we can assist you with.


IFB Team
customerservice@ifbglobal.com
 
Jun 8, 2016

IFB

Dear Thanikavel ,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services
.
IFB Team.
customerservice@ifbglobal.com
 
Jun 8, 2016

IFB

Dear Manjul,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
customerservice@ifbglobal.com
 
Jun 8, 2016

IFB

Dear Gautam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
customerservice@ifbglobal.com
 
Jun 7, 2016

IFB

Dear SOUNDARARAJAN,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
SOUNDARARAJAN N R
 
Jun 2, 2016

washing machine vibration problem

Sir i had already given a complaintcomplaint on 30.03.16 and no action taken by the IFB service persons in tuticorin.Again i registered the same complaint on 28.04.16 and register no is 1102271676 but so far not rectified.but daily IFB persons enquired the condition of Washing machine.The washing machine is under AMC,.Service after sales in tuticorin is very very poor.No body is responding
customerservice@ifbglobal.com
 
Jun 1, 2016

IFB

Dear Hari Diviya,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: 1860 425 5678
Other subscribers: 1800 3000 5678
Email id: customerservice@ifbglobal.com

We assure you our best services.

IFB Team
thanikavel_prabhu
 
May 31, 2016

Complaint_IFB washing machine issue

I purchased IFB WM TL65RDS washing machine from sathya agencies,madipakkam chennai on 30/04/2016. Within a period of 1 month ,the machine panel broad are not working ,during washing cycle machine gets off automatically and every two minutes machine get on or off.I feel very bad experience with this machine. Kindly consider this issue and solve as earlier.I kindly request you to replace a new machine.

Thanks & regards,
Thanikavel Prabhu, Chennai.
9994816163
manjul agarwal
 
May 31, 2016

poor service

I have an IFB washing machine(AW7233 Top Loaded ). i have renewed it's AMC in September last year. Since April this year it is having problems in some of its functions. I have complained about it a hundred of times.The technician did come once but the problem of machine didn't solve. I am tired of calling your customer care agents repeatedly and your senior officers. All of them just know how to console. They just console me that action would be taken soon and nothing happens each time. I have now given up the hope because it has crossed my patience now. So it is requested that take back your AMC so that I can atleast get the machine repaired from an outside technician.
This thing has not happened for first time. It is going on since i renewed my AMC and the services are always so poor.

Manjul Agarwal
registered no. 9990809972

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