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Indian Railway

Himachal Pradesh

Consumer complaints and reviews about Indian Railway

Anoop Singh
Nov 10, 2013

Misbehaving of railway staff members

On 08-11-2013 I reached una railway station by 4:30 am to board janshatabadi train from una railway station there i saw a lot of people were waiting for tickets in a queue at the ticket counter no one was there.after 15 minutes(4:45 am) someone sat at the counter to give tickets to passenger's.He was so slow in ticket giving that by 4:52 am he was able to give only 2 tickets.then i told him to give tickets in group like if 5 people have to go to delhi then he would give seats to them in one ticket it would save time.By 5:00 am train left and almost 10 passengers lost their train .After that i went to station master Mr Oankar sharma but he also didn't listened to me and start threatening to me , I asked him to give me a complaint register but he wouldn't give any register to me and said do whatever u can do i wouldn't give any register to you.I think that these staff members of una railway station has to be transferred since they were not able to do their duty within time and know how to behave with passengers at that day i faced a lot of difficulties in reaching delhi due to that station master and person who sat at the counter.


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