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Consumer complaints and reviews about info---micromaxinfo.com

kunal585
 
May 2, 2016

Display not working + Overheating of phone

It was 6 months I purchase micromax Express 2 smartphone ....... nice to operate and use ..
But from 1 week it is not working properly, then after sometime its display gone completely and also its Motherboard also.....

Service Centre persons are saying that it will take 45 days to recover the phone, which is not good for such a big company to provide service like this.

Please take actions as soon as possible.

JOB No. :- W020322-0416-23131617
IMEI/ESN No. :- 911441753032006 / 911441751562004

Contact No. :- 9462972028
toka
 
May 2, 2016

new phone

wi fi or backup my new phone my no .9729657790
toka
 
May 2, 2016

new phone

wi fi or backup
nithinaqp
 
May 1, 2016

BAD SERVICE

MY NAME IS NITHIN I AM NOT SATISFIED YOUR SERVICING MY JOB SHEET NO IS 21220190-0416-22971804,COMPLAINTS OF MY PHONE IS AUTOMATIC RESTART AND REBOOTING /OVERHEATING FIRST TIME (08/03/2016)I SEND MY PHONE TO SERVICE CENTER, 40 DAYS AGO I RECEIVE MY PHONE AFTER REPAIRING SET SHOWING SAME ISSUES.I RETURN MY SET IN SERVICE CENTER. SIR PLEASE KINDLY LOOK AFTER THE MATTER&ARRANGE TO REPLACE THE HAND SET AT THE EARLIEST. IMEI NO.. 911417456780257, 911417456982317
nithinaqp
 
May 1, 2016

BAD SERVICE

MY NAME IS NITHIN I AM NOT SATISFIED YOUR SERVICING MY JOB SHEET NO IS 21220190-0416-22971804,COMPLAINTS OF MY PHONE IS AUTOMATIC RESTART AND REBOOTING /OVERHEATING FIRST TIME (08/03/2016)I SEND MY PHONE TO SERVICE CENTER, 40 DAYS AGO I RECEIVE MY PHONE AFTER REPAIRING SET SHOWING SAME ISSUES.I RETURN MY SET IN SERVICE CENTER. SIR PLEASE KINDLY LOOK AFTER THE MATTER&ARRANGE TO REPLACE THE HAND SET AT THE EARLIEST.
krishnkant
 
Apr 30, 2016

micromax q380 touch and senaor problem

mera nam krishnkant he mene apna phone jiska modal no.q380 he 13 november 2015 ko trisha enterprises serves center bhopal me repair karbaya tha with cash 2000 rupees but mujhe senser problem ke sath diya gaya mene use 15 november ko service center par dikhaya to mujhse kaha gaya ki 10dino ke baad repair kar diya jayega jab me 10 din baad service center gaya to mera phone jama kar liya gaya or kaha ki 5december ko milega me 5 dicember ko gaya to bhi mujhe phone nahi diya gaya mujhe isi tarah ghumate rahe or phir mujhe ek isi modal no ka dusra phone diya usme bhi yahi problem thi phir mene use service center par dikhya to mera phone 19 march ko jama kar liya or kaha gya ki iske reples me naya phone diya jayega mujhe 40 din ka time diya ajj 40 days complete ho gaye he mera phone mujhe nahi mila ab to sir hadd hi ho gayi mera phone kab tak milega mujhe or konsa milega plz mujhe bataiye
my job sheet no. n070234031622514366
imei no. 911429305924499
my contect no. 9806531764
Shivaraj.b.h
 
Apr 28, 2016

due of on time repairer

my mobile has given 2 months back for problem of usb cable not connecting but to day mobile was not ready irresponsible vijayapur servise center workers
given date:08/03/2016
job sheet no:s010560031622317442
imei no:911396409150075/911396409402575
Shivaraj.b.h
 
Apr 28, 2016

due of on time repairer

my mobile has given 2 months back for problem of usb cable not connecting but to day mobile was not ready irresponsible vijayapur servise center workers
given date:08/03/2016
Mehtab momin
 
Apr 26, 2016

service not done

My Name: M.A Momin
Mobile Parcase Date: 12-4-2016
Model No. Micromax Juice3 Q392
Colour: Gray
Jobsheet No.: w030193-0416-22922862
Service Centre Name: M/S Nihal Telecom

Dear Sir!

Jab se main ne yeh mobile liya hai { jiski detail uper di gayi hai} tab se mera mobile baar baar kharab ho raha hai. kabhi mic barabar nahi chal raha hai, kabhi charging nahi ho rahi hai. kabhi display white ho raha hai aur kabhi ringing ka prablum ho raha hai. jis service center men main ne mobile ki repairing ke liye de raha hun wahan se mujhe koi khaas jawab nahi mil raha hai
theek tarah se baat bhi nahi karte hain. jiski wajah se mujhe bahot ziyda pareshaani ho rahi hai.

to meri aap se request hai ke aap mujhe koi aisa solution den jis se meri pareshaani door ho. mujhe mobil lete waqt mujhse kaha gaya tha ke agar parchas date se 7 din ke ander mobile men koi kharabi hogi to replace karke naya mobil diya jayega. lekin ab bola ja raha hai ke aapko naya mobile nahi milega.

My Name : MEHTAB AALAM MOMIN
Mobile No. 9325340839
Bishal Gupta
 
Apr 26, 2016

Repair

My handsets IMEI/ Serial No: 911441758414951 and job No; E030461-0416-22991355
I bought this handset in februaru 2016 and after one month faceing some problems thats why i send this handset in service center for repairing and they told me that after one hour you get toue handset but till i have not get my handset. when i call the service cetner they always told me that after on eday you will get your handset but till now i didnot get my handset.
Falts:
1 BATTERY CHARGING PROBLEM
2 . EVERY TIME HUNGE
I will complaint against your company in I will file a consumer case against your company.
Send me your immediate reply within 2 days.

Dibakar Roy
bedanand
 
Apr 26, 2016

mobile hang & screen touch problem

Dear Sir,

This is to inform you that I Mr.Bedanand Sharma of Saintala, Kolkata. have purchased I Mobile of Model N. - AD4500 on 2ND April '2015 .

After 1Month from the date of purchase till date 7 To 8 times my handset got hanged & it was been submitted to your service centre each time . Not a single time I was satisfied with the handset I got back . The problem remains same every time . Currently my handset is lying in your service centre via jobsheet No. E0305450031622541193 Dated - 21/03/2016 .

Sir please kindly look after the matter & arrange to replace the handset at the earliest.

Thanking You
Bedanand Sharma
Handheld - 9681223776 , 9062045207.
Gautam Govinda
 
Apr 25, 2016

key pad problem

I submitted my cell phone on 22 march 2016 due to problem of keypad not working and i reached service centre 3 times within the gap between 7 days but till one month after i do not get my handset and customer care not responding.
My model no.-Q372
Imei no. 911425201269682
Job sheet no. N040430-031622556709
Gautam govinda
New Ashok Nagar
Please dispatch my phone as soon as possilbe if not then i will complain in consumer forum.
Jayata Mawani
 
Apr 22, 2016

HORRIBLE CUSTOMER SERVICE AND DOES NOT RETURN PHONE AT THE TIME PERIOD MENTIONED

I have given my phone (micromax A120) for repairing at the malad west service centre. It has been more than a month and I still havent received my phone. They keep on giving excuses regarding the phone. 1st they take the phone saying it is a screen issue, then they say it will take more time to repair since there is an internal issue and now they are giving excuses that there is issue of mother board and that the mother board is not available, so they might take 10 more days. When I told them that I want my phone on urgent basis, they answer rudely. When asked for to contact me with the head, they do not give the call to the head. I am highly disappointed with this kind of service. I would never ever suggest micromax to anyone again. Horrible service providers!!!!


Thankyou.
Disappointed Customer
Pushpagiri A.S>
 
Apr 21, 2016

No response of complaint. Reg

Complaint no SER1461128243100.
still I haven't rec'd the status of my complaint.
Gujjuh
 
Apr 18, 2016

Screen problems

I have yu5010
I msubmitted this piece to seevice centr last month but two times the service centre delivered me phn qithout repair and this 3rd time i send to company for repaire
Plz send my phn after actual repairs
Imei/911436258294028/911436259044026


Harshal Gujar
Nagpur
Mob.7276602661
P.venkateswara rao
 
Apr 18, 2016

Micromax tab not function

my micromax tab is given to dt.02.03.2016.at Kakinada services center. my jobstatus no.S040678-0316-22227524 repairs and shall be delivered to you in 21 days. massage is received on 21.03.2016. but not respond our company service center and Mobil .so please deliver to my micromax tap in working condition. as early date.
thanking you.
Dinesh B . Danke
 
Apr 15, 2016

my mobile staus

didnt get any call from micromax center
i gave my mobile for getting a new piece one month have gone but still i didnt receive my mobile..pls deliver me the mobile as far as possible..my job sheet number is W030439-0416-22783604.


From
Dinesh B. Danke

9860533964

pune
Satish Nikalje
 
Apr 14, 2016

service center mobail nai de rahe hai

sir mera name satish nikalje mera job sit no. W031989121520911720 , modal na. A102 main service center date 19-12-2015 diya hai ,
mian jab micromax care me phon lagata hu to o bolte hi ki mobail reples karke date- 21-3-2016 ko baja gaya he or service center wale nai de rahe he or main date 9-4-2016 gaya to service center wale muje purana 5001 model de rahe he o bhi chalu nai tha ab batao main kya karu
nikitha24
 
Apr 11, 2016

No proper response about my mobile

Dear Team,

I bought a micromax canvas nitro 4g(E455) mobile in Nov-15,it is always heated up.And now 10days back my mobile was automatically going to airplane mode and there is no network,though I turn off the airplane mode.I have called to customer care on 1st of April and they told me to visit service centre and I have spoken to customer care from service centre before submitting my mobile so they confirmed me that they will repair or replace the mobile max within 15days.And now when I called to customer care regarding the status of my mobile they are simply saying to wait for 21days.I have been calling them several times from 6th of this month but they are just saying 21days and they also promised to arrange a call back from their superiors past 3days but I haven't yet received any call and even today when I called them they still say 21days and I'm not sure when that 21day comes.They don't even have the proper status of the mobile and are giving me all false promises and are just bluffing me.So please look into it and kindly do the needful as early as possible,waiting for ur revert.



Regards,

Amarnath Deshpande
(9246202133)
NK Mohanty
 
Apr 8, 2016

Poor customer aftersale service

Hi Team,
FYI

I have submitted my WITHOUT ACC. P480 (W) Tab for the Problem Reported 5301 Charging / Battery not charging on 2022016 at M/S Shri Laxmi Enterprises, G-1/3A, Ist Floor, Metro Pillar No. 673, Nazafgarh Road, Opp. Arya Samaj Road, New Delhi - 110059.

My IMEI/ESN No : 911423954393064/911423954393072

After one and half month, I am still waiting for the repair/replacement.
After one month from the submission of my Tab P 480 (W), I called up M/S Shri Laxmi Enterprises at least 20 times for the status. Finally, the representative of M/S Shri Laxmi Enterprises told me that I will get my Tab repaired/replaced in 15 working days.

Today, i.e., on April 08, 2016, I checked the status at http://jobstatus.micromaxinfo.com/; It’s showing the following;

Dear Customer,

Thanks for your query, we shall further be taking 21 days to deliver your repaired device. We are earnestly working towards resolving it asap and shall keep you informed. We appreciate your patience and understanding. For more info, Please feel free to call on below contact details:
ASC Name: M/S MICROMAX INFORMTICS LTD
Contact No: 9266668381

I am very disappointed with the pathetic service of Micromax mobiles. I, request to kindly do the needful at the earliest and give back my P 480 (W). I also request to inform me in my Mob. No. 09873193391 and Email: mohanty1962@gmail.com as to when I would get back my P 480 (W)..


Regards,
Nilakantha Mohanty
Flat No. 591, GH-8
Paschim Vihar
New Delhi – 110087

Mob. No. 09873193391
j.mohan
 
Apr 7, 2016

E455 spped diel cont hold

nitro 4g mobile cont scren colling did not hold
JOHN MILTON DUNG DUNG
 
Apr 7, 2016

PLZ CLOSE UR MICRO COMPANY

NO Profit of waranty because my phone has warranty i have a slot problem denied to repair because of just scrach on myPHONE MICROMAX CANVAS WIN 121 ...

1. Its just an unworthy phone after buying afer buying but using as neede ...
2. it was not working with 720 pixel as specifed for this phone video slows down only working with480 pixel ...
3.. its has over heated as used for only half an hour after seeing videos or playing games ...
4. i thought windows will not hang up as it is windows ... but it some times hang as it cant take up loads as it is faltu quadcore ...

big loss on buying MICROMAX SETS ........ I COMPLETELY FIRED UP BECAUSE I HAVE A WARRANTY AND HAD BAD EXPERIENCE AND WILL TELL FRIENS TOOO
WHAT IS PROBLEM WITH WARRANTY AS I HAVE PROBLEM WITH LOOSE SLOT BUT LITTLE CRACK ON SCREEN NO SCRATES ON MY PHONE AS IT IS COMPLETELY NEW ...HOW IT IS RELATED WITH SLOT ...
IF U DOESNT ACEPT MY PROPASAL TO REPAIR MY PHONE I WILL COMPETELY SHARE ON OUER SOCIAL MEDIAS WITHIN 2 DAYS ......
JOHN MILTON DUNG DUNG
 
Apr 7, 2016

NO PROFIT OF WARRANTY

NO Profit of waranty because my phone has warranty i have a slot problem denied to repair because of just scrach on myPHONE MICROMAX CANVAS WIN 121 ...

1. Its just an unworthy phone after buying afer buying but using as neede ...
2. it was not working with 720 pixel as specifed for this phone video slows down only working with480 pixel ...
3.. its has over heated as used for only half an hour after seeing videos or playing games ...
4. i thought windows will not hang up as it is windows ... but it some times hang as it cant take up loads as it is faltu quadcore ...

big loss on buying MICROMAX SETS ........ I COMPLETELY FIRED UP BECAUSE I HAVE A WARRANTY AND HAD BAD EXPERIENCE AND WILL TELL FRIENS TOOO
WHAT IS PROBLEM WITH WARRANTY AS I HAVE PROBLEM WITH LOOSE SLOT BUT LITTLE CRACK ON SCREEN NO SCRATES ON MY PHONE AS IT IS COMPLETELY NEW ...HOW IT IS RELATED WITH SLOT ...
IF U DOESNT ACEPT MY PROPASAL TO REPAIR MY PHONE I WILL COMPETELY SHARE ON OUER SOCIAL MEDIAS WITHIN 2 DAYS ......
jeswin mathew
 
Apr 7, 2016

batery problem

My tab get hot very fast i thought its the promblem of batery and gavebin srrvice centwr but did not get till i gave before a week
Deba Prasad Mazumder
 
Apr 7, 2016

micromax canvas tab p480 is totally dead

i have bought a micromax canvas tab p470 from flipkart on 20/04/2015,After few months it was dead.Then i go to anannaya infotel (micromax service centre-kolkata).After 1 and 1/2 months they give me a new micromax canvas tab p480.But 1 month later I found same problem.Again i go to service centre & they received for repair on 01/02/2016.But till now i do not get my tab(p480).I do not know what is the problem.

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