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John player (ITC)

Uttar Pradesh

Consumer complaints and reviews about John player (ITC)

Jan 18, 2015

Not able to use my john players gift certificate


I have visited one of the showroom of John Player but not able to purchase item using my Gift Vouchers issued by John Players.

Kindly let me know where I can redeem my vouchers in Allahabad.
R Lokesh
Jun 15, 2014

John Player pants

Dear Sir,

I have purchased many pants & shirts from John players , Brigade Road, Bangalore

Till now about 4 pants had problem of colour pant and only one pant I got replacement.
Other pants I could not get any replacement


My Contact details - 08892253544

Address : No. 7/2 Mounaguru Mutt Road , Thimmaiah garden , Coxtown , Bangalore - 560005

R Lokesh
May 3, 2014

bubbling in new shirt

Dear sir/madam
i purchased a shirt . after first wash there is a bubbling in my shirt. i show it to retailer , but they mibehave me.
Thanks and regaeds
Navin Kumar
contact no:8017161451
Nov 11, 2013

Remove colour

I Purched a skiny Strecheble jeans today from GAYA show room of rs 25,000 ,

gila rummal se puchne pe bhi jeans ka colour rummal me lag jata hai,

esa lagta hai jaise ghar pe colour dala gaya ho,
worist product , i got. o set
Aug 22, 2013

Worst service and Duplicate products are selling from JOHN PLAYER store

I Would like to share with you that I have purchased one JP83898 shirt on 24/7/2013.Just before 2days back i have seen behind Shirt collar one area is torn off which was unseen at the time of purchase.

Please i wore this shirt 2times without wash.

So today i have visited that store with bill and faced question like.

1.You have purchased this Shirt almost one month back but why you wore this only two times ?
2.If you wore two days so why Bar code and tag is not there with Shirt ?
3.This is not looking like John Player Product.

My question is
1.is it a Duplicate product which is been selling from John Player showroom and cheating with customers?
2.is there any hidden terms and condition in your policy like Customer have use your product by continuous 30 days 24*7 wise and Customer have to use product including price tag and all ??????

My product is not returned till yet and got this type of response from your store.

Please suggest me what i have to do in this situation.

Please find below the bill details.

Date :24/07/13 Time : 13:12:46
Product : Jp83898 3
TIN N0 : 29530802444
Memo : 1158
TID : 47036446
Invoice Number : 000396
Bill Amount : Rs.1255.00
Waiting for your response ASAP.

Warm Regards,

Alok Das
Contact:+91 8884100075
rajanish kumar
Jul 27, 2013

john player trouser discolor

I have a complain about your product.In jan'13 I had buy a paint from john player brand and after a 4 month the colour had completely remove.Now m realy feel bad about ur brand ,give me suggetion abou this,I wanna to change this bcz m a regular customer of ur product .If u wanna to be me as regular customer than u reply me other wise m never buy ur brand in future .

Jan 27, 2013

about garments

sir i have purchase an john player shirt&trouser how can i know weather it is original or duplicate plz send email at lingarajdash79@yahoo.in or call in my number 9583210058
Oct 28, 2012

wrong waist size sold

I had purchased a John Player trouser of the size 32, the tag attached is also showing 32 waist size, but it actually is 30. I am feeling cheated. Kindly replace it with 32 waist size . My email id is gogiadeepak@rediffmail.com. My mobile no. is 07428925028
saurabh JP
Oct 15, 2012

defective pieces not returned

i have returned 5 pieces to varun fashions due to manafacturing defects but company official mr. shwetketu sharma denied to return it and returned to me saying it is not exchangeable ,and moreover i am selling john players from last seven years my firm name is raja ram ram autar,meston gunj ,rampur(u.P),and the same company sales personal never attend my shop in last two years,whether this type of sales service is provide by the company,and morover he talks very rudely on telephones
CustomerCare.Executive Send email
Mar 27, 2012

Frenchisy is selling product in an unethical way

Dear Mr.Dikshit,

Kindly share your complete contact information with our e-mail ID - "customercare.executive@itc.in" so that we can get in touch with you over this concern.

You can also call us at our customer care number 0124-4101010.

Customer Care
Mar 27, 2012

Frenchisy is selling product in an unethical way

Dear Mr.Dikshit,

Kindly share your complete contact information with our e-mail ID - "customercare.executive@itc.in" so that we can get in touch with you over this concern.

You can also call us at our customer care number 0124-4101010.

Customer Care
Mar 20, 2012

Frenchisy is selling product in an unethical way

John player showroom at Amebdkar road ghaziabad is adopting unethical practice. A few days back 40 to 50% discount was being offered on all clothing of the brand. Franchisee billed whole stock on fake names. And same stuff he is selling as fresh arrival with out any discount. He is not providing proper invoice with product details. Consumer is being cheated. Discount should go to customer not to franchisee. I bought stuff worth Rs 5000/- from them on 17 Mar 2012. When I asked for invoice he gave me manual invoice without proper product details.

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