Solitaire Honda Borivali (E) Krish Cars Pvt Ltd – Don’t Book Honda Brio

I booked Honda Brio (E), from Solitaire Honda Borivali(E) in the month of November 2011. The waiting time given was few days more than 3 months. However I have been waiting for close to 5 months and the car did not arrive.

Meanwhile the sales people are promising all other colors like Black, White etc.. if Honda Brio is not available in all colors given by the company why are they promising customers at the time of booking. The website of honda says Brio (E) is available in Red, Urban Titaniu, Silver etc.. but while booking they reject Red color, secondly after 5 month waiting they refuse Urban Titanium color. I don't understand why is there a double talk?

Since I was promised for completed refund of booking amount (Rs 21,000), having run out of patience waiting for so long, I decided to cancel my booking.

To my surprise, there is unnecessary procrastination in issuing cheque, its been more than 7 days since I cancelled booking, I still haven’t got my refund.

My advice to all consumers looking to book Honda Brio, check with various dealers on waiting period and choose the least waiting option. Don't book from Krish Cars Pvt Ltd, Solitaire Honda Borivali East.

It’s a test of my patience, 5 months waiting for car, never got it, 1 week after cancelling, never got the cheque... What kind of service is Solitaire Honda or Krish Cars Pvt Ltd, offering to customers.

IS THIS A SCAM TO GET PEOPLE TO BOOK CARS AND NEITHER DELIVER THE CAR NOR BOOKING AMOUNT.

Please share your thoughts on what course of action should I take?

Regards
Praveen Kumar K