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Marriott Courtyard Hotel

India,
Haryana

Consumer complaints and reviews about Marriott Courtyard Hotel

Madhushree Nanda Agarwal
 
Dec 21, 2013

Noise pollution

I am a resident of Ridgewood Estate, which happens to be rather unfortunately located right behind Hotel Courtyard Marriott's open-air pool. For the last few years we have been extremely harassed by the noise levels at the hotel's poolside parties.There are elderly and sick people in the neighbourhood, children studying for exams, and other ordinary people like us, who simply want to nap over the weekend. Residents of the neighbourhood are entitled to peace and quiet in their own homes. The hotel's customers are entitled to play loud music at their parties, but definitely not at the expense of other people's rights to peace and quiet, i.e., not at unacceptable levels in open spaces.

I have been campaigning against noise levels from the poolside parties for many months now. Every time I speak to one of the managers at the hotel about the issue, they assure me that the issue has been escalated to senior management, but nothing has changed. We are all running out of patience now.

These are the links I found for for noise pollution laws in India. Are they enforceable? If so, then please suggest how and through whom.

http://envfor.nic.in/legis/noise/noise.html
http://moef.gov.in/citizen/specinfo/noise.html

Can you suggest a solution, please?

Regards
Madhushree

Madhushree Nanda Agarwal
B 93, Ridgewood Estate
DLF Phase IV
Gurgaon
Mobile: 9810733526

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